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Chad Ross Profile
Chad Ross

@chadross_

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890
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Director of Ecommerce @ Easy Street Brands 🚦 Founder of @dorsalbracelets 🤘 Tweets on ecommerce, running, and marketing

Los Angeles, CA
Joined February 2020
Don't wanna be here? Send us removal request.
@chadross_
Chad Ross
3 months
Insane hikes, great friends, and some Nicki Minaj Thanks for the memories Colorado 🤘
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@chadross_
Chad Ross
6 months
Whoever invented .heic on photos - shame on you
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@chadross_
Chad Ross
7 months
One year apart. Crazy what losing 40 pounds can do.
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@chadross_
Chad Ross
2 years
Story Menu - Shopify App Coming Soon!
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@chadross_
Chad Ross
11 months
Hey @SLewkowict , we gotta talk about this ad… 🤣
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@chadross_
Chad Ross
3 years
Unfortunately our Black Friday sale wasn’t where we wanted it to be 😕. Huge shoutout to everyone who had a killer day BUT also a shoutout to every single entrepreneur out there for all the hardwork put in over the last few weeks. This shit isn’t easy but gotta keep growing!
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@chadross_
Chad Ross
2 years
Very cool concept by a creator-led brand. Chamberlain Coffee has a voice snippet of Emma describing the coffee 👀☕️
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@chadross_
Chad Ross
3 months
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@chadross_
Chad Ross
2 years
4 new TikTok ads we are testing out this week and our thought behind them 💃👇
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@chadross_
Chad Ross
2 years
My list of DTC Brands on TikTok for content inspiration 💃 Both small & large companies who crush the organic side. I'll be adding more over time.
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@chadross_
Chad Ross
1 year
Down 26 pounds over the last 4 months 💪
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@chadross_
Chad Ross
2 years
Some personal news, I get to spend forever with my best friend ❤️ @lizshafer_
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@chadross_
Chad Ross
1 year
2 Week Walking Pad Update: -Averaging 3 hours of walking per day -1.4 Speed is my sweet spot -No issues trying to type -Can’t use during deep focus work -Helped breakthrough weight loss plateau -Slightly annoying sound to me but when on calls others don’t notice 9/10 Recommend
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@chadross_
Chad Ross
1 year
There’s coffee people and then there’s ~coffee people~ And I am trying to become a ~coffee~ person
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@chadross_
Chad Ross
2 years
Brands be like “oh the time changed ⏰, take 15% off 🎉"
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@chadross_
Chad Ross
2 years
CIRCLE MENU IS HERE! 🎉 Navigation made easy for your Shopify store.
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@chadross_
Chad Ross
11 months
100,000+ Orders 🥹 @DorsalBracelets 🤝 @Shopify
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@chadross_
Chad Ross
2 years
Can we make an “Ecom House” to help each other’s business grow and create content? 🕺🏼🏡📱
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@chadross_
Chad Ross
2 years
4 of our ads have made it to TikToks Top Ads. Pretty cool!
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@chadross_
Chad Ross
2 years
Hey TikTok, let’s make an ads library 👀
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@chadross_
Chad Ross
5 months
Our Shopify App was Acquired! 🎉 We launched Visual Navigation Menu on the Shopify app store about 18 months ago as a fun side project. A simple but effective way to help your customers browse your site faster in a familiar Instagram story format. A SAAS project was something
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@chadross_
Chad Ross
2 years
I'm starting to love adding gifs in our SMS marketing 🏄‍♂️
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@chadross_
Chad Ross
2 years
I've been practically living in Klaviyo for the past few weeks trying to improve all aspects. Huge shoutout to @thelexiebennett for doing an email audit to help me with strategy & @steph_hajj for building out BEAUTIFUL klaviyo templates. 💙
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@chadross_
Chad Ross
5 months
THIS?? This is my most engaged tweet… 🫠
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@chadross_
Chad Ross
11 months
Wild what 35 pounds can do to your face 🤯 Still have a ways to go but was time for a profile pic update!
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@chadross_
Chad Ross
7 months
Personal News 🤘 Earlier this year I had the opportunity to join Easy Street Brands as the Director of Ecommerce! Life update 👇
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@chadross_
Chad Ross
2 years
Trying the 30 Day TikTok Challenge for the Dorsal brand account and my 'from the founder pov' account. Posting at least once per day on each account and I'll share anything interesting that happens. Here are the day 1 stats:
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@chadross_
Chad Ross
2 years
Which do you think will perform better? The only difference is the background color. 🧠
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@chadross_
Chad Ross
2 years
New Dorsal logo! Simplified, recognizable, and going to look sick on merch.
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@chadross_
Chad Ross
2 years
Left - 4.3% Email Opt-In Right - 13.8% Email Opt-In Keep Testing 👨🏻‍🔬
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@chadross_
Chad Ross
2 years
This 'running a business' thing is hard
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@chadross_
Chad Ross
2 years
5 new ads we are testing on fb this week 👇 Taking the idea of UGC and applying it to image ads. Built in instagram, native fonts, drew the arrows to make it feel like your friend posted these.
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@chadross_
Chad Ross
2 years
I don't care if we don't know each other personally, if we have only connected online, or even if you are a "competitor" to one of my brands. Just know that if you are kind to me, I'm hyping up you and your brand every chance I get.
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@chadross_
Chad Ross
2 years
3 new TikTok ads we are testing out this week and our thought behind them 💃👇 *part 2*
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@chadross_
Chad Ross
3 years
DTC has to stick together out there in the scary world of retail. I gotchu cleaned up! @Lillie__Sun
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@chadross_
Chad Ross
2 years
You can now search the TikTok creative center by brand or product keywords. 🤯 One step closer to FB ads library. Spotted by @creatively_madi
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@chadross_
Chad Ross
2 years
Today we launched Circle Menu - our first @shopify app! 🥂 I've looked up to @DsMatie , @dennishegstad , @noatuck , @gilgNYC , and @MattPRD for so long with their apps and now we're joining the app world. 🤯 Appreciate all of the support so far!
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@chadross_
Chad Ross
2 years
To every service business that lists their prices on the website without requiring a 30-minute call, thank you ♥️
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@chadross_
Chad Ross
2 years
My latest failure: We launched a Shopify 2.0 theme on Sept 1, 2021. When we did, it broke the Klaviyo integration. Viewed product & add to cart triggers weren’t tracked at all and therefore those flows didn’t send. I finally figured this out 2 weeks ago 🙃 (1/2)
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@chadross_
Chad Ross
2 years
Which cart abandonment message do you think performed better?
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@chadross_
Chad Ross
2 years
Was excited about Shopify's improvement on sales tax until I saw the fee for 2023 🙃
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@chadross_
Chad Ross
2 years
Whose in charge of Bath and Body Works email marketing and are they exhausted?
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@chadross_
Chad Ross
2 years
Software idea: Once you post a TikTok, it immediately downloads the video without the watermark, and post to reels with the same caption from TikTok.
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@chadross_
Chad Ross
1 year
Circle Menu just passed $1000 MRR! Nice way to start 2023 🎉
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@chadross_
Chad Ross
2 years
Winning a chargeback is a feeling like no other.
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@chadross_
Chad Ross
11 months
5 Years of Dorsal 🥹 These little bracelets have removed 157,248 pounds of plastic from the ocean, been shipped to 78+ countries, and stopped me from becoming a Dentist. Madness 🤯🦈🫶
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@chadross_
Chad Ross
3 years
Our TikTok ads launch tomorrow. Please say a prayer 🙏
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@chadross_
Chad Ross
2 years
Someone should start a FB group where they share TikTok examples of trends that brands can easily mimic for their page. Charge $5 a month to keep the group professional and spam away.
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@chadross_
Chad Ross
2 years
Now THIS is how to do SMS marketing! 👏👏 @MattMullenax @usehuron
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@chadross_
Chad Ross
2 years
Today I'm officially relaunching @DrinkWoah ! I started Woah last year as a side project and basically never touched it after launch because life got busy. Rebranded, new focus, and the same great cold brew! Would love any feedback 🤙
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@chadross_
Chad Ross
5 months
Moved to LA today! 🌴
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@chadross_
Chad Ross
2 months
The Dorsal tech stack as a one-man show + fulfillment 🤘 • Website - Shopify • Email - Klaviyo • SMS - Attentive • Pop Ups - Amped • Subscriptions - Recharge • Support - Gorgias • Reviews - JudgeMe • Design - Canva + Adobe + Figma • Post Purchase Surveys - Kno • Post
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@chadross_
Chad Ross
3 years
My girlfriend is a Pediatric Physical Therapist in a low income area. She was having a rough day with some new patients. Being able to take her coffee in the middle of the day to help cheer her up is the best part about being an entrepreneur. ❤️
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@chadross_
Chad Ross
1 year
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@chadross_
Chad Ross
7 months
One day I’ll stop sharing these screenshots, but today is not that day. 🥇 7:58 /mi pace for a 10k. Shaved 35 seconds per mile off my previous 10k PR!
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@chadross_
Chad Ross
2 years
Where's my compliment?
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@chadross_
Chad Ross
2 years
Huge milestone!! 🔥 Circle Menu featured "In The Spotlight" on the Shopify App store. Appreciate you @Shopify
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@chadross_
Chad Ross
1 year
Ya boy is down a microwave 💪
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@chadross_
Chad Ross
1 year
Someone told me “Everyone is 70 consistent workouts away from a new you”. Today I hit my 70th consistent workout and I’m down 33 lbs 💪
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@chadross_
Chad Ross
2 years
Every morning when I'm ready to start work I will: > Open Notion > Go through my 10 affirmations > List 3 things I'm grateful for > Start working on my top 3 daily tasks This has made me wildly more productive & feel more accomplished since implementing 2 months ago.
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@chadross_
Chad Ross
2 years
Any examples of brands that do progress discounts in cart as their evergreen offer? Example:
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@chadross_
Chad Ross
3 years
Shopify said Linktree who??
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@chadross_
Chad Ross
2 years
Some vulnerable updates: I'm shutting down Woah 😔☕️ The remaining inventory is 50% off until we sell out. If you are a cold brew fan, I promise this is some of the best out there. Explaining why below 👇
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@chadross_
Chad Ross
2 months
Goal: Run Sub 2 Hour Half Marathon San Diego Half Marathon - 1:55:17 🤘
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@chadross_
Chad Ross
2 years
Pretty cool to see Dorsal featured as a TikTok Success Story!!
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@chadross_
Chad Ross
2 years
We've tested dozens of UGC videos for Dorsal and this one continues to outperform the rest on TikTok and Facebook.
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@chadross_
Chad Ross
3 years
We totally scrapped our Cyber Monday plan and started back at square one today. New deal, new content, new pop up. 🤞
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@chadross_
Chad Ross
2 years
Day 2 of having all ads turned off except for TikTok ads. So far so good 🤞🏼 Keep me in your thoughts.
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@chadross_
Chad Ross
3 years
73% of our orders today added an upsell 🤯
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@chadross_
Chad Ross
2 years
Yotpo sending me an invoice today for sales tax from 2019 that THEY forgot to add to our invoices?? We stopped using them in 2020. The spreadsheet and invoice they sent in the email don't even match up? @Yotpo 👎
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@chadross_
Chad Ross
1 year
Fitness update 🏋🏻 (sharing to keep myself accountable) 📉 15 lbs down ❤️ Avg cardio heart rate down 27 BPM 🥦 BPN Strong Greens/Reds everyday = Energy way up 🏃🏻‍♂️ Couch to 10k training: 9:30 mile 🥴 Working towards: 😴 Better sleep (any tips here?) 🍖 130 g protein per day
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@chadross_
Chad Ross
4 months
🚨 This is a reminder to set up DMARC on your domain before February 1st or your email deliverability will tank.
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@chadross_
Chad Ross
1 month
Every morning I go to Starbucks, get a venti black iced coffee, do work for a few hours, then get a refill and head out. I’ve done this for years. Today the barista asked me “Chad what do you do and why does it require so much coffee??” 😂
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@chadross_
Chad Ross
3 months
MKBHD x Ridge 👀 Now this is a collab I'm excited for! @SeanEcom @couuor 👏👏👏
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@chadross_
Chad Ross
8 months
70 days ago I started running 🏃🏻‍♂️ Aug 2 - 1 mile @ 10:12 /mi pace Oct 11 - 6.5 miles @ 8:47 /mi pace Crazy how quickly things can change 🤯
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@chadross_
Chad Ross
1 year
Greece bound 🇬🇷
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@chadross_
Chad Ross
1 year
Whoever is doing PR for TripleWhale is crushing it! 🐳 The Whalies 💸 Series B 🤖 AI Ads Engine 👏👏👏 @triplewhale
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@chadross_
Chad Ross
2 years
We ran this A/B test for 3 weeks. I originally thought the second message talking about our mission would be a clear winner. ❌WRONG❌ Left: -14.3% Click -57.1% Conversion -$5 per Message Right: -5.9% Click -66.7% Conversion -$1 per Message ALWAYS 👏 BE 👏 TESTING 👏
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@chadross_
Chad Ross
3 years
If you are looking for UGC/TikTok ad style content hit me up! Liz and I are creating affordable content to help other ecom brands and help pay down her med school debt 🙃 A few examples below 👇
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@chadross_
Chad Ross
1 year
6.17.23 🥹
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@chadross_
Chad Ross
11 months
I've been working on trying to make a bracelet with ocean plastic for over a year now. I finally did it!! 🥲 The bead is made from ocean plastic collected in Bali and every bead will be slightly unique in color. Stackable. Waterproof. Recycled Plastic. LFG! 🌊
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@chadross_
Chad Ross
4 months
HOW DOES THIS HAPPEN..
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@chadross_
Chad Ross
7 months
Planned on 5. Hit a runners high. Somehow did 10 🤷‍♂️ It’s gonna be a good week! 🤌
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@chadross_
Chad Ross
3 years
Left was our Black Friday pop up that had a 2.7% opt-in rate. Right is our Cyber Monday pop up that currently has a 21.3% opt-in rate. HUGE shoutout to @zachmstuck & @TaylorSicard ! How is this bird app free?
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@zachmstuck
Zach Stuck
3 years
I've noticed more stores this BFCM have changed their popups to showcase the same offer that's running sitewide. I'm assuming these are converting great since the average consumer doesn't realize that if they don't fill out the popup, nothing changes. 👀 @couuor + @TaylorSicard
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@chadross_
Chad Ross
1 year
Fitness update 💪 (sharing to keep myself accountable) 📉 20 lbs down 🏋️‍♂️ Weight lifting 4 days per week 🫀 Cardio 2-3 days per week 🍖 140 g protein per day Working towards: 😴 Better sleep (struggling hard) 🚶🏻‍♂️ Getting more steps in per day 😖 Lower stress
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@chadross_
Chad Ross
2 years
One of my biggest pet peeves is people complaining about how busy they are. Everyone. Is. Busy.
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@chadross_
Chad Ross
2 years
Switched to @KnoCommerce on Monday for post-purchase surveys. The response rate jumped from 31% to 51%. Of that 51% who respond, 96.3% are answering all 3 survey questions!
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@chadross_
Chad Ross
2 years
I've been working on simplifying and adding more personality to Dorsal. Tweaked our SMS welcome flow and this is now the second message after a discount message. What do you think?
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@chadross_
Chad Ross
1 year
Shopify does it again 👏👏 ☝️ One page checkout 📆 Display delivery date 🤖 AI product descriptions 📦 Bundles 💸 New discounts
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@chadross_
Chad Ross
2 years
(2/2) I wasn’t going to share because I felt embarrassed for letting something so big slide by for so long. But it’s easy to feel like everyone else is winning on Twitter when all you see is wins. Just a reminder, very few share their failures.
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@chadross_
Chad Ross
2 years
The latest in our creative testing 📸 1) Customer POV from website to wearing.
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@chadross_
Chad Ross
3 years
how it started how its going
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@chadross_
Chad Ross
1 year
OKAY RECHARGE!! I see you with the new customer portal 🔥🤌
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@chadross_
Chad Ross
1 year
Dorsal’s current tech stack: Website: @Shopify Email: @klaviyo SMS: @attentiveHQ Post Purchase Surveys: @KnoCommerce Upsells: @CheckoutPromos Subscriptions: @RechargePayment Reviews: @judgedotme Landing Pages: @replohq 👇
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@chadross_
Chad Ross
2 years
Congrats to the homie @jarodsteffes for getting Muddy Bites in 7-Eleven!!
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@chadross_
Chad Ross
11 months
Forgot to share one of my favorite parts about our wedding... Custom pickleball paddles as the Groomsmen's gift 🤌
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@chadross_
Chad Ross
2 years
Trying to hit a 10%+ email opt-in rate. Left (control): -7.4% Email -3.5% SMS -$5.86 Per Message Right (Week 1 test): -7.9% Email 📈 -4.0% SMS 📈 -$2.64 Per Message 📉
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@chadross_
Chad Ross
2 years
This is a win for the ecom community. A HUGE thank you for hearing us out Shopify! 💙 @tobi @harleyf @CanadaKaz
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@chadross_
Chad Ross
4 months
Hit 6,000 Followers! 🏁 I love this corner of the internet. Twitter has helped me meet new people, continue to learn from others, share what I’ve learned, and even helped me get my job. Truly appreciate everyone! 🤘
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@chadross_
Chad Ross
2 years
Dorsal turns 4 today! 🥹 • 138,084 pounds of plastic removed. • $53,113 in lifetime donations. It’s been a wild ride (to say the least), but I’m so proud of what we have accomplished so far! 💙🦈 #RespectTheWay @dorsalbracelets
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