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Grubhub Care

@Grubhub_Care

9,042
Followers
369
Following
0
Media
74,111
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The official customer support handle for Grubhub on Twitter.

Chicago, IL
Joined May 2016
Don't wanna be here? Send us removal request.
@Grubhub_Care
Grubhub Care
3 years
@Relcry Yikes! We're sorry to hear that. Would you please send us a DM with your order number or email address and any details? We'd love to be of any help.
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@Grubhub_Care
Grubhub Care
3 years
@sarahschauer We're so sorry for the inconvenience. Could you please DM us with your email address so we can look into this for you?
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@Grubhub_Care
Grubhub Care
3 years
@Lettoice Yikes! We're sorry to hear that. Would you please send us a DM with your order number or email address and any details? We'd love to be of any help.
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@Grubhub_Care
Grubhub Care
4 years
@Crystalmaae_ .We are very sorry to hear of this experience! Could you please DM us the order number or email address so we may further assist in this matter.
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@Grubhub_Care
Grubhub Care
5 years
@judiekstein @2020fight Hello Judie, This is GrubHub Customer Experience Team, how can we help you?
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@Grubhub_Care
Grubhub Care
5 years
@decentbirthday We are so sorry for this inconvenience. Can you DM us your order number we will like to take a look into this.
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@Grubhub_Care
Grubhub Care
7 years
We spoke to the restaurant and they just received your order. Your food should be there in 40 minutes or less.
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@Grubhub_Care
Grubhub Care
3 years
@uglybarnicle025 We're so sorry to hear this! Could you please DM us additional information on what happened and an order number or email address? We'll be more than happy to assist.
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@Grubhub_Care
Grubhub Care
6 years
@ComradeEevee We're sorry! Please DM us an order number. We would like to look into the matter.
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@Grubhub_Care
Grubhub Care
3 years
@4agaming We're sorry to hear that! We'd love to help if we can. Could you send us a DM with your order number or email address and some details?
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@Grubhub_Care
Grubhub Care
3 years
@BruhMomently We're sorry to hear that! We'd love to help if we can. Could you send us a DM with your order number or email address and some details?
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@Grubhub_Care
Grubhub Care
2 years
@almondtiddies Thank you for the information. Could you please provide us a few more details about the issue you had with our service?
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@Grubhub_Care
Grubhub Care
3 years
@ZAPPAJOE Thank you for the information. Could you please provide us a few more details about the issue you had with our service?
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@Grubhub_Care
Grubhub Care
3 years
@Tyrellcrosby Yikes! We're sorry to hear that. Would you please send us a DM with your order number or email address and any details? We'd love to be of any help.
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@Grubhub_Care
Grubhub Care
1 month
@TimB0626 @ChefGruel @Meat_Popcicle This is definitely not the impression that we wanted to make. DM us so we can get this sorted out.
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@Grubhub_Care
Grubhub Care
4 years
@iambiancaray We are very sorry to hear of this experience! Could you please DM us the order number or email address so we may further assist in this matter.
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@Grubhub_Care
Grubhub Care
3 years
@wolf_mwd We're sorry to hear that! We'd love to help if we can. Could you send us a DM with your order number or email address and some details?
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@Grubhub_Care
Grubhub Care
3 years
@aspenowls We are very sorry to hear about this experience! Could you please DM us the order number or email address so we may further assist in this matter?
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@Grubhub_Care
Grubhub Care
5 years
@Dekar173 Hello! We're sorry to hear that your orders had been canceled! We would be happy to look into this further for you if you could please DM us your order number or the email address associated with your account!
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@Grubhub_Care
Grubhub Care
6 years
@jakeandamir We truly apologize for the inconvenience. Please DM us with your account info and the full name of the restaurant you have been trying to order from so we can look into this. Thanks!
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@Grubhub_Care
Grubhub Care
6 years
=7654321
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@Grubhub_Care
Grubhub Care
5 years
@nolimittb31 We deeply apologize. Please send us a DM with the order number and email address so that we can look into it this!
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@Grubhub_Care
Grubhub Care
3 years
@derpynathan Hey there! We apologize for this inconvenience and we would love to help. If you need to speak with someone directly, you can call us at (877) -585-1085, or you can DM us your email address and order number so we can look into this further to better assist you.
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@Grubhub_Care
Grubhub Care
3 years
@father We are very sorry to hear of this experience! Could you please DM us the order number or email address so we may further assist in this matter.
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@Grubhub_Care
Grubhub Care
5 years
@jeffrosenstock We're so sorry to hear this! Could you please DM us your order number? We'll be more than happy to assist.
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@Grubhub_Care
Grubhub Care
3 years
@flare21864228 Hello! We're terribly sorry about this. Please Dm us, We'll be happy to assist.
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@Grubhub_Care
Grubhub Care
4 years
@ThatBoyYouLike Can you send us a DM with the email or phone number for the account so we can assist you further?
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@Grubhub_Care
Grubhub Care
3 years
@Kenny_Dragon_04 OH NO! We're sorry to hear that! We'd love to help if we can. Could you send us a DM with your order number or email address and some details?
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@Grubhub_Care
Grubhub Care
1 year
@Lori89224507 We apologize for this experience and our team is on it. DM us so we can work on fixing this!
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@Grubhub_Care
Grubhub Care
3 years
@LemonGamesHD Thanks for reaching out to us! We're not able to move forward with this at this time, but now that we have your info, we'll be sure to reach out if our interests align. Until then, if you have any issues with an order, we’d be happy to assist you. Have a great day!
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@Grubhub_Care
Grubhub Care
5 years
@jencurran We are so sorry to hear this happened. Please DM us with your email so we can assist you further. Thank you.
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@Grubhub_Care
Grubhub Care
2 years
@bzjnphckp6 We are so sorry that your order was late. Can you please DM us your order number or email address and we’ll get an update for you right away?
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@Grubhub_Care
Grubhub Care
6 years
We are experiencing higher than normal call & tweet volume & will be delayed in responding to order inquiries this evening. We apologize!
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@Grubhub_Care
Grubhub Care
3 years
@JasonT79705343 We're really sorry for the bad experience! We checked your order and found that a full refund has already given. We truly understand your frustration. We are sending a 20% Free Grub code to your email address for the inconvenience.
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@Grubhub_Care
Grubhub Care
3 years
@CrazyCaseyy Thanks for reaching out to us! We're not able to move forward with this at this time, but now that we have your info, we'll be sure to reach out if our interests align. Until then, if you have any issues with an order, we'd be happy to assist you. Have a great day!
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@Grubhub_Care
Grubhub Care
6 years
@Bommer_Dubstep Hi Bommer, we are terribly sorry to hear about this unfortunate event. This is not ok. Can you DM us your order information? We would love to make this right.
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@Grubhub_Care
Grubhub Care
3 years
@KayeSteinsapir We're really sorry for the bad experience you had with one of our drivers. Please DM us with your order number or email address so we can look into this.
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@Grubhub_Care
Grubhub Care
3 years
@hooplasnacks How can we assist you?
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@Grubhub_Care
Grubhub Care
6 years
@ryansatin We're so sorry for the trouble. Please DM us with your order number and the missing item. Thanks!
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@Grubhub_Care
Grubhub Care
5 years
@DaltonRapattoni We do sincerely apologize for the experience. Please DM us with the order number for better assistance. Thank you!
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@Grubhub_Care
Grubhub Care
2 years
@agathegovare Hey there, we apologize for this inconvenience and we would love to help. Please get in touch with us by sending a DM and provide your name and email address, so we can look into this further to better assist you.
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@Grubhub_Care
Grubhub Care
3 years
@hisdesiree We are very sorry to hear of this experience! Could you please DM us the order number or email address so we may further assist in this matter.
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@Grubhub_Care
Grubhub Care
3 years
@JRKSketch If you need assistance, please DM us.
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@Grubhub_Care
Grubhub Care
5 years
@jordyyyfinotti Oh no! We are terribly sorry that you had to experience this today and we do not take these things lightly. Please DM us with your order number so we can be of further assistance.
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@Grubhub_Care
Grubhub Care
5 years
@mikegardner28 Yikes! We're so sorry to hear that this happened! If you can send us a DM with your email address then we can try look into this by using the last four numbers of the card and some additional information! We're so sorry this happened, but always happy to help out!
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@Grubhub_Care
Grubhub Care
7 years
@DaveBautista @Grubhub HI Dave! We're sorry if you had a bad experience with our services! Please DM us your order number and we'll help make the experience better
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@Grubhub_Care
Grubhub Care
5 years
@AshleyShyMiller Oh no! Please DM us with your order information and we would be happy to look into this for you!
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@Grubhub_Care
Grubhub Care
3 years
@HiRezTheRapper Hello! Can you DM us your order number?
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@Grubhub_Care
Grubhub Care
9 months
@saintpiercing @Grubhub We apologize for this experience and our team is on it. DM us so we can work on fixing this!
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@Grubhub_Care
Grubhub Care
4 years
@anugov1 We are sorry to hear about the issue with our driver. Can you send us a DM with the email or phone number for the account?
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@Grubhub_Care
Grubhub Care
3 years
@erasedMI We're sorry to hear that! We'd love to help if we can. Could you send us a DM with your order number or email address and some details?
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@Grubhub_Care
Grubhub Care
7 months
@Grumpster2010 @ChelseaLaden We’re so sorry about that. Rest assured that we’ll make this right with the Grubhub Guarantee. Please DM us and we'll look into it.
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@Grubhub_Care
Grubhub Care
4 years
@IWBpodcast We're sorry to hear that! We'd love to help if we can. Could you send us a DM with your order number or email address and some details?
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@Grubhub_Care
Grubhub Care
4 years
@parkingwarrior1 We are taking steps to prioritize the health and safety of our drivers, diners, restaurant partners and employees.
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@Grubhub_Care
Grubhub Care
3 years
@Wendys We're sorry to hear that! We'd love to help if we can. Could you send us a DM with your order number or email address and some details?
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@Grubhub_Care
Grubhub Care
6 years
@BallingerMom We're really sorry about the inconvenience! Please send us a DM with your order number so that we can look into it.
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@Grubhub_Care
Grubhub Care
4 years
@Mrs_ARockstar We are very sorry to hear of this experience! Could you please DM us the order number or email so we may further assist in this matter.
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@Grubhub_Care
Grubhub Care
7 years
If you can send us a DM to @Grubhub_Care we can update you on your order.
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@Grubhub_Care
Grubhub Care
4 years
@Brecci We apologize for the experience you had. Can you please DM us your email so we can further assist.
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@Grubhub_Care
Grubhub Care
3 years
@JasonT79705343 We apologize for this experience and we are here to help! Can you DM us your order number?
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@Grubhub_Care
Grubhub Care
6 years
@BallingerMom We're so sorry to hear that happened to you! We absolutely wouldn't need your full credit card information to look into this. Please DM us so that we can get some further information.
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@Grubhub_Care
Grubhub Care
6 years
@bridgcig We are so sorry about this. Can you DM us some screen shots.
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@Grubhub_Care
Grubhub Care
3 years
@bathbom95104364 Could you please DM us the order number or email address so we may further assist in this matter and a few more details about the issue you had with our service?
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@Grubhub_Care
Grubhub Care
6 years
@NickPolom We are sorry to hear about this order, and would like to offer help. Can you please DM us your order number and we will be happy to assist.
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@Grubhub_Care
Grubhub Care
4 years
@DiegoaRiveros Thank you for providing this information! We are going to look into this internally to take any and all corrective actions necessary.
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@Grubhub_Care
Grubhub Care
4 years
@danaecm Hello. If you need any assistance, feel free to DM us!
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@Grubhub_Care
Grubhub Care
5 years
@trustmeimthicc Oh no! We do sincerely apologize. Please DM us with the order number if further assistance is needed. Thank you!
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@Grubhub_Care
Grubhub Care
4 years
@_cyndoubledee We are waiting for your response from our tweet back to you last Sunday at 8:42pm. Please provide us the email address so we can further assist you. Thank you.
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@Grubhub_Care
Grubhub Care
3 years
@LDN37926899 Hi, we're sorry for the trouble! Will you please send us a DM with your e-mail address? We'd love to help.
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@Grubhub_Care
Grubhub Care
2 years
@Lemonadestand57 Thanks for reaching out to us! We're not able to move forward with this at this time, but now that we have your info, we'll be sure to reach out if our interests align. Until then, if you have any issues with an order, we’d be happy to assist you. Have a great...
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@Grubhub_Care
Grubhub Care
4 years
@NotTheExpertYT Hey there! We apologize for this inconvenience and we would love to help. If you need to speak with someone directly, you can call us at (877) -585-1085, or you can DM us your email address and order number so we can look into this further to better assist you.
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@Grubhub_Care
Grubhub Care
3 years
@benmark413 Hello! We would be happy to look into this further if you could please DM us the email address associated with your account and more details as to what happened.
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@Grubhub_Care
Grubhub Care
3 years
@ZayOsirisGaming We are very sorry to hear of this experience! Could you please DM us the order number or email address so we may further assist in this matter.
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@Grubhub_Care
Grubhub Care
3 years
@Tyrellcrosby We sincerely apologize for this. Please DM us the email address so we can look further into this for you. Thank you!
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@Grubhub_Care
Grubhub Care
5 years
@oureric We are so sorry about this. Can you DM us your order number? We will love to help out.
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@Grubhub_Care
Grubhub Care
2 years
@2letters2words Hey there, we always want to provide the best service and are sorry to hear about your experience. Please DM us with your name and email address, so our team can gather all the information to assist you further.
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@Grubhub_Care
Grubhub Care
3 years
@StepfordGoddess We apologize for the experience you had. Can you please DM us your email so we can further assist?
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@Grubhub_Care
Grubhub Care
3 years
@YungSharif We are very sorry to hear that. Please DM us with your email so we can assist you further. Thank you.
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@Grubhub_Care
Grubhub Care
3 years
@sharkbytesz We'd love to help if we can. Could you send us a DM with your order number or email address and some details?
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@Grubhub_Care
Grubhub Care
3 years
@prodbyseulgi We are very sorry to hear that. Please DM us with your email so we can assist you further. Thank you.
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@Grubhub_Care
Grubhub Care
6 years
@NebroskyRS Oh, no! We're sorry about that! Please send us a DM with the order number so that we can look into it.
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@Grubhub_Care
Grubhub Care
6 years
@michaeljknowles We're sorry for any bad experience. Please DM us for assistance.
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@Grubhub_Care
Grubhub Care
3 years
@iHateClefdraki Thank you for the information. Could you please provide us a few more details about the issue you had with our service?
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@Grubhub_Care
Grubhub Care
3 years
@c_h_n_l Yikes! We're sorry to hear that. Would you please send us a DM with your order number or email address and any details? We'd love to be of any help.
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@Grubhub_Care
Grubhub Care
5 years
@cmzalenski @Grubhub @Uber_Support @bikelaneuprise We're very sorry for the bad experience! Please rest assured we will escalate this issue with the appropriate department that takes care of these issues. Please let us know if there's anything else we can do for you!
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@Grubhub_Care
Grubhub Care
3 years
@LemonGamesHD Thanks for reaching out to us! We're not able to move forward with this at this time, but now that we have your info, we'll be sure to reach out if our interests align. Until then, if you have any issues with an order, we’d be happy to assist you. Have a great day
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@Grubhub_Care
Grubhub Care
5 years
@AdamnKilla We do sincerely apologize for this. Can you please DM us with the order number so we can better assist. Thank you!
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@Grubhub_Care
Grubhub Care
3 years
@jeremiahhorsti1 Please reach out to our Driver Care Team at 866-834-3963 for further assistance.
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@Grubhub_Care
Grubhub Care
5 years
@willfriedle We're sorry to hear about your experience! Please DM us the order number so we can look into this matter! Thank you!
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@Grubhub_Care
Grubhub Care
3 years
@kasumi_cool How can we assist you?
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@Grubhub_Care
Grubhub Care
7 years
@sydneythememe Hi! We're sorry your order is running late. Please DM us the order number so we can look into it.
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@Grubhub_Care
Grubhub Care
5 years
@andeplorable Sorry to hear there was a delay with your food! Please feel free to DM us with your order number. We'd like to see what we can do to assist.
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@Grubhub_Care
Grubhub Care
3 years
@Great_Katzby We're really sorry for the bad experience you had with one of our drivers. Please DM us with your order number or email address so we can look into this.
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@Grubhub_Care
Grubhub Care
6 years
@sw00shfortrump We are sorry to hear about that. Make sure that you are signed up for emails so you don't miss out any offers from our marketing team.
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@Grubhub_Care
Grubhub Care
3 years
@TheIDApprentice We are very sorry to hear of this experience! Could you please DM us the order number or email address so we may further assist in this matter.
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4
@Grubhub_Care
Grubhub Care
4 years
@Bonfireavl Thank you for bringing this to our attention. We are going to look into this internally to take any and all corrective actions necessary.
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@Grubhub_Care
Grubhub Care
4 years
@Grubhub We apologize we do not give out coupon.
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