Intercom @intercom Twitter profile

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Intercom

1 month

It’s time for the next stage in the Customer Service revolution. Our CEO @eoghan just announced Fin AI Copilot—a personal AI assistant for every agent on your team 🫡

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Intercom Retweeted

Eoghan McCabe

@eoghan

3 days

I announced internally last night that we’re going to invest an extra ~$100M to bring a new AI technology we’re dreaming about to market that we’re calling Fin X. Running a scaled company on your own cashflows brings wonderful discipline, and when I returned to @intercom in late

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Intercom

@intercom

6 days

Congrats to @Builtfirst on their acquisition! 🎉 From a budding idea to a global leader in partner marketplace platforms for VCs, Banks, & SaaS companies, they've achieved an impressive exit in under 4 years! 🤝 Proud to have supported their journey as an early Intercom

Builtfirst

@Builtfirst

7 days

🥂Builtfirst has been acquired by AppDirect!🥂 Read more from our founders here:

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Intercom Retweeted

Eoghan McCabe

@eoghan

7 days

Off Script 2 is live! In this episode, @Padday explores this pivotal time in technology, and how AI will transform how we relate to the businesses we frequent. How our expectations for what great service looks like will rise. And what it will take businesses to meet them.

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Intercom Retweeted

Eoghan McCabe

@eoghan

8 days

Off Script 2 drops tomorrow. In this episode, @Padday will discuss how AI will dramatically raise the bar for what great customer service looks like. And what it will take us all to meet those new expectations. I'll share the full episode here tomorrow morning.

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Intercom Retweeted

Des Traynor

@destraynor

1 month

🚨New Launch: AI Copilot for Customer Service 🚨 ✅ learns from all your historical conversations ✅ reads private documentation for better answers ✅ imports from Guru, Notion, Confluence, PDFs... ✅ makes CS agents faster & better ✅ Shrinks new hire "ramp time" massively

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Intercom Retweeted

Paul Adams

@Padday

23 days

There are a lot of people pitching AI products right now. Pro tip: Make them give you a real demo. A real working product, with real working code. One that uses real data, not their hand selected data. Even better one that uses your data. It is way too easy to create a

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Intercom

@intercom

22 days

When you try to stay humble but your customers keep saying things like this👇

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Intercom

@intercom

27 days

Do you remember where you were when @ChatGPTapp dropped? "This was clearly new technology. There was going to be a race to adopt it. To change the game of Customer Service." @destraynor recalls the arrival of ChatGPT and how speed to adapt defines which companies die and which

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Intercom

@intercom

1 month

"It's like an extinction moment... some will survive, but not all" ☄️ @destraynor believes companies need to adapt to survive. AI is happening–you need to react quickly. Hear more on our first episode of "Off Script", a new series of candid conversations with Intercom

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Intercom

@intercom

1 month

In case you hadn't heard...

Emmet Connolly

@thoughtwax

1 month

The new website is now live, and it's looking pretty fine.

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Intercom

@intercom

1 month

We’re live 🔴 It’s time to reveal the future of Customer Service.

Built For You - April 2024 | LinkedIn

Join us on April 10th for our Built For You live broadcast—a new monthly series from Intercom where you’ll hear from our executive and product teams about our latest product innovations. In this...

www.linkedin.com

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Intercom

@intercom

1 month

1 hour until we go live. Don’t miss it.