iโve learned a lot since joining HexClad as head of growthโฆ
but maybe more than anything else,
is what the concept of incrementality ACTUALLY means in growth marketing.
hereโs what iโve learned it to mean. ๐
we launched fb ads in australia today.
we've spent $600 so far, and the purchase conversion CPCs in this market are WILD.
$0.16 on a traditional purchase conversion campaign.
$0.20 on an asc+ campaign.
wild.
feels like 2013 arbitraging cheap CPCs in the U.S. market..
DTC founder i know hits me up
โhey weโre worried about our growth, can you take a quick look?โ
I take that quick look and see (year over year):
- revenue +350%
- CAC -40%
- fb spend +100% at better efficiency
audit notes:
STOP WORRYING, KEEP DOING WHAT YOU ARE DOING
lots of my mentors donโt know theyโre my mentors.
you donโt need a formal agreement for mentorship.
thanks to everyone iโve learned from watching from afar. ๐โค๏ธ
to keep growing, you need to keep generating demand.
that means more net new traffic to site.
thatโs it. everything else is noise.
sometimes itโs through more fb ads, sometimes new channels.
generate more demand.
if demand gen slows, growth slows.
my advice to any and all that are interested in dtc/growth/performance marketingโฆ
go work at a reputable ecom growth marketing agency for a couple years
after, youโll eitherโฆ
1 > want nothing to do with it and choose a new career
2 > be a killer with a lot of potential
something nobody in dtc will sayโฆ
brands
have
revenue
and
growth
ceilings.
these ceilings are as natural as evolution.
a unique batch of statics, new style of landing page, or fresh offer wonโt change thatโฆ
We push most of our acquisition funnels around two high order value sets...
but some people still buy individual products instead of sets, which are unprofitable customers for us.
Here's what we do to get 12" pan buyers to purchase the rest of our 12PC Set. ๐
every marketer's dream:
have a customer say, "this was just the offer i was looking for." ๐ฅน
also ... ๐งตcoming soon on how we're turning single pot and pan buyers into set buyers ๐
sitting here thinking about hex 2024 growth strategyโฆ
and man, i cannot wait for year two.
year one was tasting lots of stuff and doubling down on what worked bestโฆ
but there was WAY too much distraction and shiny object syndromeโฆ
why spend millions of dollars per year generating demand when you can simply select a category that have naturally occurring demand generation?!
well done, bobbie.
more twitter ads stats to quench your DTC marketing analytics thirsts ๐น...
1DC ROAS +6% better than FB 1DC ROAS (we spent 48x more on FB than Twitter)
83.5% net new visits rate
$0.90 cost per new sit visitor ๐คฏ (-73% compared to FB)
29m total reach, 282m impressions
check out this new ad format we're trying ๐
most of our ads are very direct response
- here's the product
- here are the unique value props
- offer
- go buy
these work very well...
but i thought to myself ... what if we added value in the ad in another way?
there's a lot of confusion on what top, middle, and bottom of funnel is.
i put some notes down below on what that means to me, and and how we approach the different funnel stages at hexclad.
check it out!
todayโs growth marketers are tomorrowโs cmos.
if youโre young and excited about start ups and growing businesses, go grind for 60+ hours/week at a growth marketing agency for 2-3 years.
nothing else will set you up for more successโฆ
we launched a new product category this week...
we also launched our VERY FIRST commercially available custom product today...๐
i'm super excited to continue building this muscle ... why? bc custom products = new audiences...๐
check it out:
my kinda people are the ones who want the nice things, but are also gritty mfs down to car camp for three days in sub 20 degree weather or rip a 50 mile backpacking trip.
I spent the last month building out a paid media creative testing feedback loop ๐
It includes โฆ
1๏ธโฃ content request log
2๏ธโฃ creative test calendar
3๏ธโฃ creative test report
This allows us to stay organized, learn, make good decisions, and deploy creative tests each week.
are ya'll running shop ads? we are seeing incredible results there ... super incremental to our paid social channels...
spend has capped at $1300/day, but it takes 10 minutes to set up and zero management required.
screenshot attached of this ad unit.
so stoked to see how much our product drop strategy has improved in the last yearโฆ and to see the incredible work our (newly 100% in-house for U.S.) retention team is producing!
a lesson i learned last year โ take control and be protective of your calendar and time at all costsโฆ
i will be better this year about having designated โmakerโ and โmanagerโ time blocks.
2024 will be a big yearโฆ
This time last year โฆ a thousand ideas we wanted to do. it was hard to suss out what to do and not to do.
This year โฆ we know the 20% that producers 80% of performance.
Focus and priorities are at an all time high.
Time and focus compound.
โyea, they have more bandwidth for at least two more accountsโ
- agency owner talking about an employee already working on 4 brands as an account manager, media buyer, creative strategist, and analyst ๐
i'm seeing gift with purchase offers crush right now...
we've tested different variations this year to help inform our Q4 offers.
i highly recommend testing this if your brand has the margins for it.
and i think it de-values the brand less than a flat % off discount.
we probably need 5 more episodes attribution!
episode 1 is a solid overview of the tools we use and approaches we take to inform the most optimized media mix possible.
let us know what else you want us to cover on this topic!
i highly recommend Kno for all your survey'ing needs.
they've helped us unlock all sorts of insights, from attribution to customer preference to product research, just to name a few...
๐ Excited to share how
@hexclad
transformed their marketing strategy with Kno!
"We use KNO to identify where people first heard about us, helping understand our discovery efficiency." - Connor Rolain
@ecom_con
Check out the full case study here ๐
company leaders ...
build the strategy. build the team. build the processes.
and then get out of the team's way.
i'm popping into slack right now in the middle of some time off just to see our team executing flawlessly towards some very important campaigns...
i know someone running a tire brand that did $1.25b in revenue last year. almost 100% wholesale.
they want to build a direct to consumer business.
step 1 -- website
who should they talking to? budget is $25k-$100k.
is a good example
the power of product seeding ....๐คฏ
we spent less than $30k/month on product seeding in jan/feb.
it's driven over 30m impressions in the last 30 days.
and that only includes tagged content...
truly impressed by GOATโs ability to develop elite products and repeat their playbook over and over and over and over. well done
@Packerj16
@koby_wahnich
๐
a talented marketer i know is looking for a new role in house at an ecom brand!
he's a head of/vp of growth level marketer and operator.
let me know if you're looking or know any brands who are!
Wanna see how a CPG food brand simultaneously optimized CAC and (accidentally) first order ROAS?
From 3/31 - 4/30:
- Ad spend -33%
- Sales -5%
- CAC -40%
- CvR +24%
- First time orders +11%
- Blended ROAS +40%
- AOV -20%
Check out what we did and why ๐
Iโve been trying to count cals the past month. I usually use sticky notes to track, but when Iโm on the move Iโll text myself instead.
I typed the incorrect last digit of my number today, so I accidentally texted a stranger the food Iโve eaten.
Got this response back โค๏ธ
something HUGE i've learn in the last 8 months about managing.
โ good managers don't make all the decisions.
๐ good managers empower their team to make good decisions.
they then review them and provide feedback if needed.
i've been saying "your call" a lot lately...
v1 of our metrics tracker/contribution margin calculator ๐
these are the metrics we value the most, and measure on daily, weekly, monthly, and yearly time horizons.
we're building a contribution calculator that MAYBE competes with
@richiemashiko
's
... just maybe ...
i'll share more details on which variables we include in our contribution margin when it's final!
PSA: "by committee" responsibility does not work.
collaboration is great, but a single person must be responsible for the deliverable.
things fall through the cracks when multiple people and no single person are simultaneously responsible.
calling all heads of growth and those who know them!
the founder of a pre-launch Latino-focused menโs telehealth brand is looking for a full time head of
growth.
$150k + benefits + options
dm me if interested!
We are hiring a lead video editor at HexClad!
Looking for someone with:
- Extensive direct response ecom paid media editing experience (min 2 years, ideally more)
- Preferably has experience in food/food-adjacent
- Can do both elevated high production and native UGC editing
we have a thumbstop shoot coming up ... shooting only clips to use at the beginning of paid social ads.
what are your best ideas?!
the best idea gets a free 12" pan, 3qt pot, and 8" chef's knife!!!
Our attribution match back from our first direct mail prospecting campaign came back and all I have to say is one four syllable wordโฆ
INCREMENTAL
Very excited about this channelโฆ
i'm hosting another Denver DTC Dinner with
@CalebPolley
on February 20th. anyone in the denver area interested in joining?? shoot me a DM with your contact info!
Why do sales ppl at tech companies assume brand operators should auto give them 15-30 on a call? It seems entitled to me, and immediately makes me not want to work with them.
Iโve got a juicy attribution / post purchase survey data question for yโall. ๐
Based on the data and context below, how would you adjust the media mix?
tomorrow's revenue ... how similar or different do you think it will be compared to black friday?
we're shooting for 50-55% of our BF revenue, but i think that conservative.
Our new flavor dropped, Muddy Bites Girl Scout Thin Mints!
Inspired by everyone's favorite Girl Scout Cookie - it's the perfect ratio of mint chocolate mini-cone to dark chocolate filling.
Order here before we sell out ๐๐ผ