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Connor Rolain Profile
Connor Rolain

@ecom_con

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tactical tweets ๐Ÿ“ˆ | head of growth @hexclad

Denver, CO
Joined January 2011
Don't wanna be here? Send us removal request.
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@ecom_con
Connor Rolain
8 months
iโ€™ve learned a lot since joining HexClad as head of growthโ€ฆ but maybe more than anything else, is what the concept of incrementality ACTUALLY means in growth marketing. hereโ€™s what iโ€™ve learned it to mean. ๐Ÿ‘‡
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@ecom_con
Connor Rolain
3 months
update โ€” the custom rogan cookware worked
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@ecom_con
Connor Rolain
8 months
we launched fb ads in australia today. we've spent $600 so far, and the purchase conversion CPCs in this market are WILD. $0.16 on a traditional purchase conversion campaign. $0.20 on an asc+ campaign. wild. feels like 2013 arbitraging cheap CPCs in the U.S. market..
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@ecom_con
Connor Rolain
1 year
the next episodeโ€ฆ
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@ecom_con
Connor Rolain
2 months
excited to jam on all things growth marketing!
@M__Operators
MarketingOperators
2 months
The Marketing Operators Podcast! Brand new show, hosted by @couuor , @ecom_con @codyplof diving into all things performance marketing. First episode drops on the 2nd April to YouTube, Spotify, Apple and X. @motionapp_ @aftersell @Richpanel @HausAnalytics
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@ecom_con
Connor Rolain
7 months
I'm hearing a lot of brand operators say their metrics don't look great right now. Ours don't either compared to previous quarters. My advice...๐Ÿ‘‡
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@ecom_con
Connor Rolain
7 months
DTC founder i know hits me up โ€œhey weโ€™re worried about our growth, can you take a quick look?โ€ I take that quick look and see (year over year): - revenue +350% - CAC -40% - fb spend +100% at better efficiency audit notes: STOP WORRYING, KEEP DOING WHAT YOU ARE DOING
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@ecom_con
Connor Rolain
7 months
lots of my mentors donโ€™t know theyโ€™re my mentors. you donโ€™t need a formal agreement for mentorship. thanks to everyone iโ€™ve learned from watching from afar. ๐Ÿ™โค๏ธ
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@ecom_con
Connor Rolain
6 months
to keep growing, you need to keep generating demand. that means more net new traffic to site. thatโ€™s it. everything else is noise. sometimes itโ€™s through more fb ads, sometimes new channels. generate more demand. if demand gen slows, growth slows.
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@ecom_con
Connor Rolain
8 months
our first denver dtc dinner was a success!! it was a blast hosting some of denverโ€™s best ecom operators with @CalebPolley s/o to our sponsors: @Intelligems @RechargePayment @KnoCommerce @TheVaanGroup more operators hangs to come!
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@ecom_con
Connor Rolain
5 months
heads up for some new knives ads in 2024 ๐Ÿ”ช๐Ÿ thumbstop 100%
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@ecom_con
Connor Rolain
6 months
my advice to any and all that are interested in dtc/growth/performance marketingโ€ฆ go work at a reputable ecom growth marketing agency for a couple years after, youโ€™ll eitherโ€ฆ 1 > want nothing to do with it and choose a new career 2 > be a killer with a lot of potential
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@ecom_con
Connor Rolain
5 months
something nobody in dtc will sayโ€ฆ brands have revenue and growth ceilings. these ceilings are as natural as evolution. a unique batch of statics, new style of landing page, or fresh offer wonโ€™t change thatโ€ฆ
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@ecom_con
Connor Rolain
8 months
We push most of our acquisition funnels around two high order value sets... but some people still buy individual products instead of sets, which are unprofitable customers for us. Here's what we do to get 12" pan buyers to purchase the rest of our 12PC Set. ๐Ÿ‘‡
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@ecom_con
Connor Rolain
3 months
japan snow hits different
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@ecom_con
Connor Rolain
9 months
very excited to get this recognition from the james beard awards! now it's time to amplify in our marketing channels. ๐Ÿ˜Ž
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@ecom_con
Connor Rolain
9 months
every marketer's dream: have a customer say, "this was just the offer i was looking for." ๐Ÿฅน also ... ๐Ÿงตcoming soon on how we're turning single pot and pan buyers into set buyers ๐Ÿ“ˆ
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@ecom_con
Connor Rolain
7 months
marketingland growth jams๐Ÿค˜ great work on the event @arihappywick
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@ecom_con
Connor Rolain
2 months
pretty siiiiiick @mikebeckhamsm
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@ecom_con
Connor Rolain
5 months
sitting here thinking about hex 2024 growth strategyโ€ฆ and man, i cannot wait for year two. year one was tasting lots of stuff and doubling down on what worked bestโ€ฆ but there was WAY too much distraction and shiny object syndromeโ€ฆ
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@ecom_con
Connor Rolain
8 months
shooters shoot, right?
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@ecom_con
Connor Rolain
10 months
i think starting at an agency and then going in-house at a brand is the best way to build a master growth marketing skillset.
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@ecom_con
Connor Rolain
4 months
why spend millions of dollars per year generating demand when you can simply select a category that have naturally occurring demand generation?! well done, bobbie.
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@ecom_con
Connor Rolain
11 years
After a lot of hard work and dedication, I've verbally committed to play division one baseball at the University of Illinois-Chicago.
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@ecom_con
Connor Rolain
5 months
more twitter ads stats to quench your DTC marketing analytics thirsts ๐Ÿ‘น... 1DC ROAS +6% better than FB 1DC ROAS (we spent 48x more on FB than Twitter) 83.5% net new visits rate $0.90 cost per new sit visitor ๐Ÿคฏ (-73% compared to FB) 29m total reach, 282m impressions
@ecom_con
Connor Rolain
5 months
was reviewing our twitter ads performance this yearโ€ฆ $1.87 CPM ๐Ÿคฏ
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@ecom_con
Connor Rolain
9 months
one of my favorites that our internal team produced lately. thumbstop and outbound ctr looking ๐Ÿ“ˆ
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@ecom_con
Connor Rolain
3 months
I'M A COST CAP BRO. we're seeing 37% higher 1DC ROAS (compared to the entire account) on a cost caps campaign with our top performing ads.
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@ecom_con
Connor Rolain
8 months
check out this new ad format we're trying ๐Ÿ‘‡ most of our ads are very direct response - here's the product - here are the unique value props - offer - go buy these work very well... but i thought to myself ... what if we added value in the ad in another way?
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@ecom_con
Connor Rolain
4 months
there's a lot of confusion on what top, middle, and bottom of funnel is. i put some notes down below on what that means to me, and and how we approach the different funnel stages at hexclad. check it out!
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@ecom_con
Connor Rolain
4 months
update โ€” rogan was our top performing pod by a long shot.
@ecom_con
Connor Rolain
8 months
shooters shoot, right?
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@ecom_con
Connor Rolain
8 months
todayโ€™s growth marketers are tomorrowโ€™s cmos. if youโ€™re young and excited about start ups and growing businesses, go grind for 60+ hours/week at a growth marketing agency for 2-3 years. nothing else will set you up for more successโ€ฆ
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@ecom_con
Connor Rolain
15 days
we launched a new product category this week... we also launched our VERY FIRST commercially available custom product today...๐Ÿ˜Ž i'm super excited to continue building this muscle ... why? bc custom products = new audiences...๐Ÿ”‘ check it out:
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@ecom_con
Connor Rolain
10 years
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@ecom_con
Connor Rolain
4 months
my kinda people are the ones who want the nice things, but are also gritty mfs down to car camp for three days in sub 20 degree weather or rip a 50 mile backpacking trip.
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@ecom_con
Connor Rolain
2 years
I think it was @JoshJDurham who said all it takes is one piece of creative to turn an account around?
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@ecom_con
Connor Rolain
7 months
Q3 influencer product seedings stats are in: - 8.2 million impressions - $15.5k cost (COGs + delivery fees) - $1.89 CPM great work @JoshJDurham @mar_vogue ๐Ÿš€
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@ecom_con
Connor Rolain
18 days
them: "it may be worth a brief call..." me: "pls send loom.."
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@ecom_con
Connor Rolain
9 months
hexclad to the ๐Ÿš€๐ŸŒ•
@JasonPanzer
Jason Panzer
9 months
OK this time itโ€™s official - @hexclad is number 778 in the Inc. 5000!
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@ecom_con
Connor Rolain
3 months
thought i had itโ€ฆ
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@ecom_con
Connor Rolain
2 months
STOMPED
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@ecom_con
Connor Rolain
1 year
I spent the last month building out a paid media creative testing feedback loop ๐Ÿ” It includes โ€ฆ 1๏ธโƒฃ content request log 2๏ธโƒฃ creative test calendar 3๏ธโƒฃ creative test report This allows us to stay organized, learn, make good decisions, and deploy creative tests each week.
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@ecom_con
Connor Rolain
8 months
are ya'll running shop ads? we are seeing incredible results there ... super incremental to our paid social channels... spend has capped at $1300/day, but it takes 10 minutes to set up and zero management required. screenshot attached of this ad unit.
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@ecom_con
Connor Rolain
2 months
so stoked to see how much our product drop strategy has improved in the last yearโ€ฆ and to see the incredible work our (newly 100% in-house for U.S.) retention team is producing!
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@ecom_con
Connor Rolain
7 months
real marketers admit when and what they donโ€™t know lolol
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@ecom_con
Connor Rolain
4 months
a lesson i learned last year โ€” take control and be protective of your calendar and time at all costsโ€ฆ i will be better this year about having designated โ€œmakerโ€ and โ€œmanagerโ€ time blocks.
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@ecom_con
Connor Rolain
5 months
was reviewing our twitter ads performance this yearโ€ฆ $1.87 CPM ๐Ÿคฏ
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@ecom_con
Connor Rolain
4 months
2024 will be a big yearโ€ฆ This time last year โ€ฆ a thousand ideas we wanted to do. it was hard to suss out what to do and not to do. This year โ€ฆ we know the 20% that producers 80% of performance. Focus and priorities are at an all time high. Time and focus compound.
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@ecom_con
Connor Rolain
5 months
โ€œyea, they have more bandwidth for at least two more accountsโ€ - agency owner talking about an employee already working on 4 brands as an account manager, media buyer, creative strategist, and analyst ๐Ÿ™ƒ
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@ecom_con
Connor Rolain
10 months
i'm seeing gift with purchase offers crush right now... we've tested different variations this year to help inform our Q4 offers. i highly recommend testing this if your brand has the margins for it. and i think it de-values the brand less than a flat % off discount.
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@ecom_con
Connor Rolain
7 months
our newest nonstick ad angle ๐Ÿ˜‚ "Do Jolly Ranchers stick to a HexClad Hybrid Nonstick Pan?"
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@ecom_con
Connor Rolain
1 month
we probably need 5 more episodes attribution! episode 1 is a solid overview of the tools we use and approaches we take to inform the most optimized media mix possible. let us know what else you want us to cover on this topic!
@M__Operators
MarketingOperators
1 month
Marketing Operators E001 A Deep Dive into Attribution and Measurement. @couuor @codyplof @ecom_con Watch the full episode now: Youtube: Spotify:
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@ecom_con
Connor Rolain
6 months
come on november. come on november. COME ON NOVEMBER.
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@ecom_con
Connor Rolain
1 month
set clear goals! it makes all decision making easier.
@M__Operators
MarketingOperators
1 month
HexClad's core KPI's
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@ecom_con
Connor Rolain
2 months
i highly recommend Kno for all your survey'ing needs. they've helped us unlock all sorts of insights, from attribution to customer preference to product research, just to name a few...
@KnoCommerce
Kno
2 months
๐Ÿš€ Excited to share how @hexclad transformed their marketing strategy with Kno! "We use KNO to identify where people first heard about us, helping understand our discovery efficiency." - Connor Rolain @ecom_con Check out the full case study here ๐Ÿ‘‰
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@ecom_con
Connor Rolain
1 year
check out the lander we built for this collab! ๐Ÿš€ we've got some updates coming for episode 2. do you have any ideas on ways to elevate this page?
@hexclad
HexClad
1 year
If you're wondering what's in Hailey Bieberโ€™s kitchen...hi, it's us๐Ÿ‘‹ New episode of What's in My Kitchen? Now live on Hailey's YouTube channel.
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@ecom_con
Connor Rolain
3 months
these amped popup opt in rates ๐Ÿš€๐Ÿ‘€
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@ecom_con
Connor Rolain
10 days
knives funnels are live ๐Ÿš€ peep our fb ads library to see what we launched with!
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@ecom_con
Connor Rolain
3 months
company leaders ... build the strategy. build the team. build the processes. and then get out of the team's way. i'm popping into slack right now in the middle of some time off just to see our team executing flawlessly towards some very important campaigns...
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@ecom_con
Connor Rolain
2 months
i know someone running a tire brand that did $1.25b in revenue last year. almost 100% wholesale. they want to build a direct to consumer business. step 1 -- website who should they talking to? budget is $25k-$100k. is a good example
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@ecom_con
Connor Rolain
2 months
you want to hear about real innovation in ad tech?? snapchat is out here calling ad sets โ€œad squadsโ€ elite.
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@ecom_con
Connor Rolain
2 months
the power of product seeding ....๐Ÿคฏ we spent less than $30k/month on product seeding in jan/feb. it's driven over 30m impressions in the last 30 days. and that only includes tagged content...
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@ecom_con
Connor Rolain
29 days
truly impressed by GOATโ€™s ability to develop elite products and repeat their playbook over and over and over and over. well done @Packerj16 @koby_wahnich ๐Ÿ‘
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@ecom_con
Connor Rolain
3 months
a talented marketer i know is looking for a new role in house at an ecom brand! he's a head of/vp of growth level marketer and operator. let me know if you're looking or know any brands who are!
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@ecom_con
Connor Rolain
2 years
Wanna see how a CPG food brand simultaneously optimized CAC and (accidentally) first order ROAS? From 3/31 - 4/30: - Ad spend -33% - Sales -5% - CAC -40% - CvR +24% - First time orders +11% - Blended ROAS +40% - AOV -20% Check out what we did and why ๐Ÿ‘‡
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@ecom_con
Connor Rolain
7 months
How are you setting revenue and efficiency expectations for November and December? Here's our 5-step approach.๐Ÿ‘‡๐Ÿงต
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@ecom_con
Connor Rolain
3 years
Iโ€™ve been trying to count cals the past month. I usually use sticky notes to track, but when Iโ€™m on the move Iโ€™ll text myself instead. I typed the incorrect last digit of my number today, so I accidentally texted a stranger the food Iโ€™ve eaten. Got this response back โค๏ธ
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@ecom_con
Connor Rolain
8 months
something HUGE i've learn in the last 8 months about managing. โŒ good managers don't make all the decisions. ๐Ÿ™Œ good managers empower their team to make good decisions. they then review them and provide feedback if needed. i've been saying "your call" a lot lately...
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@ecom_con
Connor Rolain
1 month
if you don't write agenda notes before a meeting gtfo
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@ecom_con
Connor Rolain
2 years
My quarterly dtc thirst boi tweet ๐Ÿ‘‡
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@ecom_con
Connor Rolain
4 months
snapchat ads going live this week! i'm excited to see if @londonspilker can crack this channel like he cracked twitter ads last year...
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@ecom_con
Connor Rolain
11 months
is anybody here interested in sponsoring some ecom operator get togethers in denver? there are some heavy hitting operators and awesome brands hereโ€ฆ
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@ecom_con
Connor Rolain
11 years
Favorite to keep my hair, retweet to cut...whichever gets the most by 4 is what I'll do #CannotDecide
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@ecom_con
Connor Rolain
2 months
still not stomping 3s
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@ecom_con
Connor Rolain
1 year
The growth dashboard task list is ready to go...
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@ecom_con
Connor Rolain
11 months
v1 of our metrics tracker/contribution margin calculator ๐Ÿ‘‡ these are the metrics we value the most, and measure on daily, weekly, monthly, and yearly time horizons.
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@ecom_con
Connor Rolain
11 months
we're building a contribution calculator that MAYBE competes with @richiemashiko 's ... just maybe ... i'll share more details on which variables we include in our contribution margin when it's final!
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@ecom_con
Connor Rolain
6 months
seeing a 10x ROI on FLIP ๐Ÿ‘€ when look at total sales divided by our kickback to them..
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@ecom_con
Connor Rolain
9 months
@SeanEcom nothing is worth your money except more banger products.
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@ecom_con
Connor Rolain
4 months
monday morning optis
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@ecom_con
Connor Rolain
4 months
this weekend:
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@ecom_con
Connor Rolain
1 month
PSA: "by committee" responsibility does not work. collaboration is great, but a single person must be responsible for the deliverable. things fall through the cracks when multiple people and no single person are simultaneously responsible.
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@ecom_con
Connor Rolain
8 months
calling all heads of growth and those who know them! the founder of a pre-launch Latino-focused menโ€™s telehealth brand is looking for a full time head of growth. $150k + benefits + options dm me if interested!
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@ecom_con
Connor Rolain
1 month
We are hiring a lead video editor at HexClad! Looking for someone with: - Extensive direct response ecom paid media editing experience (min 2 years, ideally more) - Preferably has experience in food/food-adjacent - Can do both elevated high production and native UGC editing
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@ecom_con
Connor Rolain
1 year
the best influencer strategy for brands with low cogs is simpleโ€ฆ
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@ecom_con
Connor Rolain
5 months
we have a thumbstop shoot coming up ... shooting only clips to use at the beginning of paid social ads. what are your best ideas?! the best idea gets a free 12" pan, 3qt pot, and 8" chef's knife!!!
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@ecom_con
Connor Rolain
11 months
Our attribution match back from our first direct mail prospecting campaign came back and all I have to say is one four syllable wordโ€ฆ INCREMENTAL Very excited about this channelโ€ฆ
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@ecom_con
Connor Rolain
1 year
whatup @binghott ?! we makin some ugly ads this week?!
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@ecom_con
Connor Rolain
3 months
i'm hosting another Denver DTC Dinner with @CalebPolley on February 20th. anyone in the denver area interested in joining?? shoot me a DM with your contact info!
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@ecom_con
Connor Rolain
9 months
our first @novel_commerce CRO test is lookin SASSY. 20% lift in revenue at a 98% confidence interval ๐Ÿ‘€
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@ecom_con
Connor Rolain
3 months
this is 100% product seeding by the way. weโ€™ve done some ad reads on the JRE pod, but this post wasnโ€™t paid for.
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@ecom_con
Connor Rolain
1 year
slowly but surely leveling up.... there's much to improve yet, but our memorial day website build is our best yet!
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@ecom_con
Connor Rolain
1 year
Why do sales ppl at tech companies assume brand operators should auto give them 15-30 on a call? It seems entitled to me, and immediately makes me not want to work with them.
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@ecom_con
Connor Rolain
4 months
naturally, @JasonPanzer already in my texts talking shit ๐Ÿ˜‚
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@ecom_con
Connor Rolain
4 months
monday morning optis
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@ecom_con
Connor Rolain
1 year
Iโ€™ve got a juicy attribution / post purchase survey data question for yโ€™all. ๐Ÿ“ˆ Based on the data and context below, how would you adjust the media mix?
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@ecom_con
Connor Rolain
3 months
what and who are the best colorado based/founded brands??
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@ecom_con
Connor Rolain
10 years
No city I'd rather grow up in than Appleton
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@ecom_con
Connor Rolain
1 year
Facebook performance Q1 2023 versus Q1 2022. How we looking? ๐Ÿ“ˆ? ๐Ÿ“‰? Here's how we did: - Spend +5.7% - Revenue (1DC) +24.2% - ROAS (1DC) +17.7%
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@ecom_con
Connor Rolain
1 year
i made my first hire a couple weeks ago. brought an absolute killer to team hex ๐Ÿ˜ˆ
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@ecom_con
Connor Rolain
6 months
tomorrow's revenue ... how similar or different do you think it will be compared to black friday? we're shooting for 50-55% of our BF revenue, but i think that conservative.
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@ecom_con
Connor Rolain
4 months
i must say ... ... @MRWindle is out here cooking on our retention tactics... ๐Ÿ“ˆ specifically with a welcome offer ... ๐Ÿงต๐Ÿ‘‡
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@ecom_con
Connor Rolain
5 months
huge congrats to the muddy bites team! incredibly thoughtful collab here ๐Ÿ‘
@jarodsteffes
Jarod Steffes
5 months
Our new flavor dropped, Muddy Bites Girl Scout Thin Mints! Inspired by everyone's favorite Girl Scout Cookie - it's the perfect ratio of mint chocolate mini-cone to dark chocolate filling. Order here before we sell out ๐Ÿ‘‰๐Ÿผ
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