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Andy Heeps

@andyheeps

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Deputy Chief Exec & Chief Operating Officer @UHSussex · Consultant Obstetrician · assume good intent in others · blame processes not people · #lean · 🏳️‍🌈

Hove, Sussex
Joined April 2011
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@andyheeps
Andy Heeps
5 years
Hello Twitter. Meet Ferdinand. He’s a goldendoodle. He moved in with us today, and he’s 8 weeks old. 🐶
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@andyheeps
Andy Heeps
8 months
My god. Hilton doubling down in tomorrow’s @thetimes - calling sexual misconduct “trivial”. The fact he refers to women as “girls” speaks volumes.
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@andyheeps
Andy Heeps
3 years
I often say to O&G trainees “whilst you may not remember the women you’re caring for, they will remember you forever”. So I was incredibly humbled to receive this today. In these crazy times it’s important to remember the massive responsibility health professionals carry.
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@andyheeps
Andy Heeps
2 years
Clearing out old drawers in time for the big removal this week - everyone keeps their ID badges right?
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@andyheeps
Andy Heeps
5 years
Disappointing that a former health sec would take this position. No woman I have met has ever taken this decision lightly, at 5 weeks or 20 weeks, regardless of indication. I’d suggest Tory leadership candidates focus on politics, not telling women what to do with their bodies.
@SkyPoliticsHub
Politics Hub with Sophy Ridge
5 years
Foreign Secretary and Conservative leadership candidate @Jeremy_Hunt says he would like to see the legal time limit on abortions reduced from 24 weeks to 12. #Ridge For more, head here:
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@andyheeps
Andy Heeps
3 years
Seen in Walthamstow on this afternoon’s dog walk #NHS
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@andyheeps
Andy Heeps
2 years
I often catch up with e-mails of an evening - but I'm noticing that I will often get replies pretty quickly. Aware that I'm then driving and reinforcing those behaviours with my teams - so time to stop e-mailing out of hours. People need downtime, not being pinged by the DCEO.
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@andyheeps
Andy Heeps
6 years
The man who saved more lives than any other physician (in the history of humanity combined) died in a mental institution — unrecognized and shunned by the medical community. He was beaten by guards and died a miserable death.
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@andyheeps
Andy Heeps
2 years
A timely reminder that Good Medical Practice says doctors should be immunised against common serious communicable diseases (unless otherwise contraindicated).
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@andyheeps
Andy Heeps
4 years
The devil makes work for idle hands.....
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@andyheeps
Andy Heeps
4 years
One thing we can all agree on: the President of the United States getting free-at-the-point-of-delivery healthcare, funded by public taxation, is a great model that US politicians might want to replicate for their whole population #justathought
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@andyheeps
Andy Heeps
4 years
He’s not wearing his mask correctly
@nypost
New York Post
4 years
'Batman' star Robert Pattinson tests positive for COVID-19: report
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@andyheeps
Andy Heeps
3 years
I must have missed the lecture at medical school where you can change the nature of viruses by wishing *really* hard. 🤷🏻‍♂️
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@andyheeps
Andy Heeps
8 months
Fascinated that Dr Peter Hilton felt the need to publicly dismiss the challenges faced by younger, ‘largely female' doctors. Resilience shouldn't equate to tolerating bullying or harassment. The focus should be on creating a respectful and inclusive environment. #NHS
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@andyheeps
Andy Heeps
3 years
Bit of personal news - I'm really excited to be joining the outstanding @UHSussex as managing director for West Sussex in September - I've been a huge fan of their incredible achievements over the last five years and it's an honour to join the team
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@andyheeps
Andy Heeps
3 years
I think this is called “missing the point”…
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@andyheeps
Andy Heeps
2 years
Ain’t that the truth?!
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@andyheeps
Andy Heeps
2 years
A shout out to all the amazing NHS chief operating officers who have spent the last few weeks working around the clock to create capacity and flow in our hospitals and systems to enable our front-line teams to do their job in these unprecedented times. Salut!
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@andyheeps
Andy Heeps
4 years
Good to see the Jedi Council using social distancing and working from home to continue their important work.
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@andyheeps
Andy Heeps
4 years
Things of note - there are a lot of NHS staff awake at 4am.....
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@andyheeps
Andy Heeps
3 years
Days like today I feel incredibly guilty - supposed to be on leave to spend some quality time with this amazing man (and our daft dog) - Here’s to brilliant understanding non-NHS partners - couldn’t do any of it without you, Ben x
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@andyheeps
Andy Heeps
3 years
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@andyheeps
Andy Heeps
3 years
Anyone who is cynical, or anti- @twitter - please just read Martin’s post and the subsequent exchange with a very important Charlotte - the universe making re-connections…
@campervanliving
Martin Dorey
3 years
Dropped Maggie at uni in Bristol today. From her new room you can see the room at Bristol Children's Hospital where, 17 years earlier, she spent 6 months fighting for her life against leukaemia. Tears of joy. Thank you NHS.
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@andyheeps
Andy Heeps
4 years
“Deliver pre-COVID levels of activity by October with rapidly changing IPC guidance”
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@andyheeps
Andy Heeps
8 months
As a doctor subject to GMC regulation, and as an exec healthcare manager, I’d just like to say - the vast majority of doctors and managers I have worked with over my career put patient care first - often in incredibly difficult financial, political and operational climates.
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@andyheeps
Andy Heeps
4 years
Yesterday we @NorthMidNHS had zero confirmed COVID-19 patients for the first time since 6 March. We continue to test and will remain vigilant! I just want to pay a massive tribute to our clinical & operational teams who have met this challenge with skill and compassion #ProudCOO
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@andyheeps
Andy Heeps
5 years
Well these are a one-way ticket to fracture clinic
@simonefiasco
5 years
Pick a staircase pt. II
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@andyheeps
Andy Heeps
3 years
A new experience - a headhunter contacting me to see if I'd be interested in applying for my old job. 🤔
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@andyheeps
Andy Heeps
5 years
Oh #GenQ -ers this is a wonderful example of why you need to look at things from another’s perspective!
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@andyheeps
Andy Heeps
5 years
This was lovely to receive. I always say to obstetricians-in-training - “remember, you are privileged to be part of the most important day in someone’s life”. And I feel old!
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@andyheeps
Andy Heeps
9 months
2 of the most under-used leadership behaviours - especially in the NHS - are: (1) the vast majority of people have good intent - always start from that position (2) when things go wrong it’s usually a process or system that hasn’t delivered - not because someone is malign (1/6)
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@andyheeps
Andy Heeps
4 years
Finally got the garden sorted, will definitely rain for the rest of the summer.
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@andyheeps
Andy Heeps
6 years
Some personal news - I am off to @NorthMidNHS as their new Chief Operating Officer in early December - will be hard to leave so many friends @BHR_hospitals but I’m really looking forward to joining #TeamNorthMid on their journey to outstanding patient care. #PRIDE #NorthMidFamily
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@andyheeps
Andy Heeps
3 years
Whoever @bmj_latest decided it was time to charge £250/£300 +VAT to publish obituaries - especially as we go through a devastating time for healthcare professions - may want to visit their local hospital and have their moral compass recalibrated
@lizgoingon
Dr Liz Thomas
3 years
I’m sad to see that @bmj_latest have started charging a lot of money for obituaries. Really doesn’t seem right to me.
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@andyheeps
Andy Heeps
3 years
Elective ward now ready to go live tomorrow for our priority 2 patients and cancer diagnostics, a Covid-secure pathway and in tribute to our centenary and Sir Tom Moore @NorthMidNHS
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@andyheeps
Andy Heeps
3 years
Incredibly excited and looking forward to day 1 as Managing Director (West) at the outstanding @UHSussex - can't wait to meet the brilliant teams I've heard so much about and join the next part of your exciting journey #PatientFirst #WhereBetterNeverStops
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@andyheeps
Andy Heeps
4 years
The importance of good clear signage
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@andyheeps
Andy Heeps
2 years
Very honoured today to pick up the mantle as interim Chief Executive @UHSussex until @GeorgeFindlay99 returns in June - it's such a privilege to work for our 20,000 amazing staff and the patients and communities we serve even in these incredibly challenging times. #PatientFirst
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@andyheeps
Andy Heeps
5 years
Maybe the airline industry does have something to learn from the health service after all.... #neverevent
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@andyheeps
Andy Heeps
6 years
The phrase “just to let you know” as you leave on a Friday should be banned.
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@andyheeps
Andy Heeps
4 years
I went to a state school, I was told kids from Crewe didn’t go on to become doctors - went on to be first medic president of @icunion , graduated from Imperial College, have been a consultant obstetrician, and now COO and deputy chief exec of an NHS Trust #IWentToStateSchool
@Martin_Newc_COO
Martin Wilson
4 years
I’m proud to say I went to a state school - and don’t think it’s held me back. I muffed my a-levels because I enjoyed volunteering too much, but now have the best job in the world as COO @NewcastleHosps #IWentToStateSchool @kentonschool
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@andyheeps
Andy Heeps
3 years
Everyone @NorthMidNHS is looking forward to welcoming @nosuji01 as our new CEO later this summer - welcome to the best NHS team in London, Nnenna! #TeamNorthMid #ontheup
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@andyheeps
Andy Heeps
4 years
To be very very clear @KateAndrs doesn’t know what she’s talking about. In North Central London we continued all critical cancer treatment as well as urgent surgical work including vascular and transplant. She has made a choice to spread misinformation.
@KateAndrs
Kate Andrews
4 years
To be very, very clear: the NHS did have space. Lots of capacity, it turned out. This became clear within weeks of the height of lockdown. It was a decision to keep cancer patients away then. And it is a choice now.
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@andyheeps
Andy Heeps
6 years
To test his theory, he forced his students to wash their hands with chlorinated lime before delivering. The rate of death during childbirth immediately dropped from up to 35% to 1-2% in the ensuing months.
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@andyheeps
Andy Heeps
5 years
It’s nearly 3 years since the EU referendum. As a surgeon, if I took consent for a procedure and the facts changed, I would discuss again, and re-seek consent. To do otherwise would be negligent. Time for a #secondreferendum
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@andyheeps
Andy Heeps
3 years
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@andyheeps
Andy Heeps
5 years
As an obstetrician I have had shifts that have exhausted me and drawn deeply from my reserves. Today I learned that life as an executive can require a similar well of resilience. “Before you judge someone, walk a mile in their shoes...”
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@andyheeps
Andy Heeps
2 years
Greetings from @uhsussex at Brighton Pride! 🏳️‍🌈🏳️‍⚧️❤️
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@andyheeps
Andy Heeps
4 years
I have an obstetric joke that’s all about the delivery
@Medic_Russell
Russell 🏳️‍🌈
4 years
I have an emergency medicine joke but just before the punchline I hand it over to someone else.
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@andyheeps
Andy Heeps
4 years
Our maternity teams will be based @SpursOfficial whilst we @NorthMidNHS deal with the Covid pandemic. Thank you to our friends at White Hart Lane for your help and support - you’re true members of the #NorthMidFamily
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@andyheeps
Andy Heeps
5 years
I’m sure I’m about to open a real can of worms, but as a very new consultant I hated working with a very rude anaesthetist and I know it impaired my performance - so it can definitely work the other way round as well.
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@andyheeps
Andy Heeps
1 year
Almost four years to the day - meet Gertie. She moved in today, and she’s 8 weeks old 🐶 She’s an Airedale and Ferdinand is thrilled to have a little sister :)
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@andyheeps
Andy Heeps
5 years
Hello Twitter. Meet Ferdinand. He’s a goldendoodle. He moved in with us today, and he’s 8 weeks old. 🐶
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@andyheeps
Andy Heeps
3 years
Getting better at being a pub dog.
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@andyheeps
Andy Heeps
3 years
Slightly taken aback by receiving a Greatix for doing my job - Team @NorthMidNHS you are all incredible and make it a joy to come to work every day. #NorthMidFamily 🙏
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@andyheeps
Andy Heeps
4 years
My inbox metaphor
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@andyheeps
Andy Heeps
2 years
A year ago tonight I checked into the Malmaison in Brighton ready to start my first day ⁦ @UHSussex ⁩ the next day. It’s fair to say it’s been one hell of a year! Looking forward to the next (hopefully slightly less eventful!) 12 months 🥂
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@andyheeps
Andy Heeps
4 years
@Saffron_Policy @Herne_TheHunter That’s not a mistake, it’s a statement!
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@andyheeps
Andy Heeps
2 years
Lots of challenge with emergency access and flow at the moment - so important that we look at those things that are in our gift to control. An interesting study from 2016 that suggests by discharging 80% patients by 11am hospitals can improve flow and reduced occupancy
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@andyheeps
Andy Heeps
6 years
Semmelweis was ridiculed by the entire medical community. They were appalled and insulted to hear that they were being blamed for the death of these women, and went after Semmelweis, questioning his knowledge and convincing the medical community that he was insane.
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@andyheeps
Andy Heeps
3 years
Yes!
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@andyheeps
Andy Heeps
3 years
Lockdown works.
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@andyheeps
Andy Heeps
3 years
Getting my daily update from the incident team @NorthMidNHS - absolutely incredible work from our ED team to offload ambulances in a timely way and get them back on the road as quickly as possible - under incredibly difficult circumstances #NorthMidStars 🌟
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@andyheeps
Andy Heeps
3 years
Thank you to my @NorthMidNHS executive suite colleagues for this very kind gift which will take pride of place in my new @UHSussex office and meet my caffeine addiction nicely - I will miss you all! ♥️
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@andyheeps
Andy Heeps
4 years
The more I work in the NHS the more I see how the artificial boundaries get in the way - primary, acute secondary and community care are all a continuum, and important that they all work to meet a patients needs - not remain in their silos, driven by their own priorities.
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@andyheeps
Andy Heeps
6 years
Delighted to find out today I passed my masters dissertation; almost two years after starting, all done. Looking forward to celebrating with colleagues in November at graduation @Ashridge_Biz @HealthFdn #GenQ
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@andyheeps
Andy Heeps
3 years
I’ve been vaccinated to protect myself and others from COVID-19 - the level of protection given has been incredible to see, all healthcare professionals should look at the data and get the jabs - it’s a scientific and moral imperative @NorthMidNHS
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@andyheeps
Andy Heeps
5 years
People shouldn’t confuse being kind with being a pushover. Sometimes being kind means giving frank feedback early rather than letting things fester. The NHS needs more kindness!
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@andyheeps
Andy Heeps
4 years
The story of the Oxford team developing a ventilator is fascinating in The Times - but this bit made me laugh out loud, as it will every other NHS manager in the country....
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@andyheeps
Andy Heeps
6 years
Just did new doctors induction welcome @BHR_hospitals - basic message was: 🔹be kind to yourself - no prizes for burn out 🔹be kind to each other - this job is easier with friends 🔹remember why you’re doctors - reconnnect with your UCAS personal statement once in a while
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@andyheeps
Andy Heeps
2 years
The upside to working late in Brighton…..
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@andyheeps
Andy Heeps
5 years
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@andyheeps
Andy Heeps
5 years
Least favourite part of my job but I will not tolerate violence and aggression to hard working NHS staff. Nobody comes to work to be violently assaulted. We @NorthMidNHS are here to help but you must be civil and respectful to our staff #zerotolerance
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@andyheeps
Andy Heeps
4 years
This sort of thing happened in every hospital in London.
@NEJM
NEJM
4 years
A Boston hospital transformed its pediatric ICU to treat adult patients. Preserving the original PICU team minimized unnecessary changes to personnel and the environment and helped with a rapid transition. #COVID19 #SARSCoV2
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@andyheeps
Andy Heeps
4 years
Time to start the month right: happy birthday to this handsome beast who is one today! We got him at eight weeks old (bottom left) - together with best new job and best new house made 2019 a pretty good year. Happy birthday Ferdinand! 🐕
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@andyheeps
Andy Heeps
5 years
Everyone likes a tummy tickle
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@andyheeps
Andy Heeps
2 years
Ferdinand seems to think he’s a cat this evening.
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@andyheeps
Andy Heeps
5 years
Handed in my card and my DECT phone. Thank you @BHR_hospitals for a great five years - you are all on the road to #outstanding and you serve your patients with #PRIDE
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@andyheeps
Andy Heeps
4 years
660 people through our single-site ED @NorthMidNHS yesterday with more than 120 @Ldn_Ambulance conveyances to offload; four out of five patients seen, treated and discharged or admitted in under four hours. I remain in awe at our nursing, medical and admin teams.
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@andyheeps
Andy Heeps
6 years
Dr. Ignaz Semmelweis was a Hungarian obstetrician practicing in the mid-1800s, years before Louis Pasteur came up with his germ theory and Joseph Lister popularized hand washing.
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@andyheeps
Andy Heeps
5 years
I have lots of views on this but I’ll just tweet this one - the optics of being a man telling a panel of women what they can and can’t do with their bodies is pretty bad.
@VictoriaLIVE
Victoria Derbyshire
5 years
“The medical profession hides behind euphemistic terminology [on abortion],” says Dr Calum Miller, a junior surgical doctor who is anti-abortion “Most people I speak to have no idea what it involves, and are horrified” #VictoriaLIVE
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@andyheeps
Andy Heeps
6 months
Fill in the NHSE template on local mitigations.
@ScienceGuys_
Science
6 months
What would you do now in this situation?
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@andyheeps
Andy Heeps
3 years
Happy 2nd birthday to this brilliant boy #Ferdinand
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@andyheeps
Andy Heeps
5 years
We get a daily update from the puppy sitter 😍
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@andyheeps
Andy Heeps
4 years
Anyone considered a name printed on, say, your hat?
@Tashdavies3
Tash davies
4 years
Can anyone share any great ways to identify yourself to patients and colleagues whilst wearing #PPE Thanks
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@andyheeps
Andy Heeps
3 years
In non-COVID news, our @NorthMidNHS radiotherapy team have been approved to deliver SABR - stereotactive ablative radiotherapy for lung primary and single-metastatic disease - potentially meaning fewer doses of radiotherapy for our patients. Well done to all involved!
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@andyheeps
Andy Heeps
3 years
So this is what he gets up to all day.
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@andyheeps
Andy Heeps
1 year
Being COO and deputy CEO @UHSussex means being in many places across the week - thanks to my fabulous EA Nicky for a fitting solution to ongoing care of my Worthing-based Pilea peperomioides! #canyouprescribefluidsdoc
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@andyheeps
Andy Heeps
3 years
I'm thinking a lot about respect in the workplace at the moment, and I'm calling on all leaders @NorthMidNHS to become role models who always treat colleagues - regardless of their position - with the utmost respect. #wearecaring #wearefair #weareopen
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@andyheeps
Andy Heeps
4 years
@Tweet_Dec I’m sorry I’m going to have to try to get in again with a different device...
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@andyheeps
Andy Heeps
4 years
One thing that can very much get in the bin with this Coronavirus pandemic is the urge for NHS leaders to describe things as “command cells”. 🚮
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@andyheeps
Andy Heeps
3 years
My niece is pretty amazing eh?
@S4sSportsAgency
S4S - Sports Agency
3 years
🏴󠁧󠁢󠁥󠁮󠁧󠁿 4 - 1 🇨🇿 (U19s) @HeepsEleanor featured in the starting lineup for England today against the Czech Republic, as the Lionesses won 4-1 at AFC Telford's New Bucks Head stadium. Congratulations on a fantastic performance, Eleanor!👏 #Lionesses #S4S #England
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@andyheeps
Andy Heeps
3 years
“In good nick” is absolutely a bona fide medical term 😉
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@andyheeps
Andy Heeps
3 years
Happy New Year to my amazing friends and colleagues @NorthMidNHS and @nclstp - 2020 has been the most challenging, fascinating, exhausting, rewarding and downright impossible year, and I am so proud to be your COO - Best. Job. Ever. #NorthMidFamily #OnTheUp - here’s to 2021!
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@andyheeps
Andy Heeps
5 years
“Well hello sir, a pint of your usual?”
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@andyheeps
Andy Heeps
6 years
Eventually, Semmelweis was fired from his clinic in Vienna and forced to move back to Budapest, Hungary. His ideas continued to be mocked, rejected, and ignored by his colleagues.
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@andyheeps
Andy Heeps
9 months
I’m not sure zero female sexual partners necessarily indicates virginity…. 🤔
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@andyheeps
Andy Heeps
4 years
Well this is my morning coffee view for the next seven days.... #stives
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@andyheeps
Andy Heeps
3 years
Wow.
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@andyheeps
Andy Heeps
4 years
Went to the groomers 24 hours ago 🙄😱
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