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@WhichUK

126,575
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5,691
Following
7,780
Media
65,569
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Which? is the UK’s consumer champion, here to make life simpler, fairer and safer for everyone.

UK
https://t.co/CnS2JrW0ax
Joined February 2009
Don't wanna be here? Send us removal request.
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@WhichUK
Which?
@WhichUK
5 days
Why should people put up with slow and unhelpful customer service from companies they rely on? 🛑 Enough is enough, it’s time for customers to come first again. That’s why we’ve launched our new #CustomerServiceCounts campaign 👇
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Customer Service Counts | Which? Campaigns

Consumers don't feel like they're getting proper customer service anymore. While prices continue to rise, customer service is at a 10 year low, with standards getting even worse post-covid.

www.which.co.uk
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@WhichUK
Which?
@WhichUK
4 years
For anyone whose return flight to the UK is cancelled, it’s rarely a good idea to accept a refund as doing so ends the airline’s duty of care to you. Instead insist on the airline meeting its obligations to get you home on the earliest available alternative flight. #coronaUK
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3 years
@weetabix @HeinzUK This is not Which? recommended 😲🙃
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2 years
🚨BEST BLACK FRIDAY DEALS THREAD🚨 The vast majority of Black Friday 'deals' are duds But this thread contains the deals our experts think are genuinely good. It contains links to over 20 articles, including the best deals on TVs, laptops + smartphones 👇 #WhichBestDeals
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3 years
🚨How this WhatsApp scam works 1. You get text 2. Then a WhatsApp message from a friend asks you for the code. DO NOT SEND Your friend's WhatsApp has been hacked – now you're the target! If you share the code, the scammers will hack yours too. Sign up for free scam alerts⬇️
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Sign up for free Scam Alerts
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4 years
Do you want to eat chlorine-washed chicken or hormone-treated beef? Neither do we. We want the government to #SaveFoodStandards So should you.
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4 years
Aldi has joined Waitrose in vowing never to sell hormone-injected beef or chlorinated chicken.
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3 years
⚠️ SCAM ALERT: This @RoyalMail scam is doing the rounds! Have you had one? Our free scam alert service will keep you up to date with all of the latest scams so you can #OutsmartScammers . Sign up here ➡️
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Sign up for free scam alerts
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3 years
🚨BEST BLACK FRIDAY DEALS THREAD 🚨 Our investigation found that 85% of Black Friday 'deals' were duds This thread contains the deals our experts think are good. It contains links to over 20 articles, including the best deals on TVs, laptops, mattresses + smartphones 👇
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3 years
⚠️ SCAM ALERT: Watch out for this scam claiming to be from @DVLAgovUK 🚨 Avoid clicking links in texts or emails, especially if it's from an organisation contacting you out of the blue. Sign up to our free Scam Alerts Service for more scam warnings ⬇️
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Sign up to our free scam alert service
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3 years
⚠️ SCAM ALERT❗️ A retired police officer has lost £3k to a @RoyalMail scam like this. It looks like it's linking to a genuine URL, but in reality it's a slick phishing website designed to steal your personal and financial details. Sign up for our free scam alert service 👇
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Sign up for our free Scam Alerts Service
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3 years
⚠ CAT FOOD RECALL | An outbreak of a rare condition that causes severe illness in cats has led to a voluntary recall of multiple brands of cat food ➡ Please share with any cat owners you know!
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5 years
Friend: I got an absolute bargain in the #BlackFriday sales Brain: Don't say it Don't say it Don't say it Don't say it Don't say it Don't say it Don't say it Me: 87% of #BlackFriday deals were the same price or cheaper at other times of the year.
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How to avoid fake Black Friday deals - Which?

Don’t get duped by dodgy deals this Black Friday. Follow these tips to find out whether the ‘special offer’ you’ve got your eye on is real

www.which.co.uk
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5 years
❌ This is why we do not want chlorinated chicken being sold in the UK ▶️ … Would you eat it?
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2 years
🔊Easyjet passengers If you're 2+ hours late you're entitled to: • 2 free phone calls/emails • Free meals & refreshments • Free hotel if an overnight stay is required If you're 3+ hours late you're also entitled to: • Compensation dependent on your flight distance + delay
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5 years
We really don't know how many more times we can say it. Loyalty does not pay. Loyalty does not pay. Loyalty does not pay. Loyalty does not pay. Loyalty does not pay. Loyalty does not pay. Loyalty does not pay. Loyalty does not pay. Loyalty does not pay.
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3 years
Our experts have waded through all the John Lewis Black Friday deals and picked out the ones they think are the very best.
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1 year
🚨BEST BLACK FRIDAY DEALS THREAD🚨 The vast majority of Black Friday 'deals' are duds But this thread contains the deals our experts think are genuinely good. It contains links to over 15 guides, including the best deals on TVs, laptops + smartphones 👇 #WhichBestDeals
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3 years
⚠️If you've been affected by the #CladdingScandal we need your help. Please complete our survey to help us better understand the financial and mental health impact the scandal is having on you. Please RT and share widely.
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5 years
🚨 We've issued @CurrysPCWorld with a legal warning for dodgy practices spanning 4 years. Currys PC World is *still* ripping off customers with a laptop fee.
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3 years
⚠️ SCAM ALERT: Watch out for this devious @hermesparcels scam. It looks like it's linking to a genuine URL, but in reality, it's a slick phishing website designed to steal your personal and financial details. Sign up to our free Scam Alert service to #OutsmartScammers 👇
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Sign up for free Scam Alert service
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4 years
How to get your money back if an event you have tickets for is cancelled or postponed due to coronavirus #COVID_19UK
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4 years
The UK’s 20 biggest travel operators and airlines are openly breaking the law by delaying refunds for cancelled trips or removing customers’ refund rights altogether The Govt. must step in to ensure travel companies #RefundPassengers for cancelled trips
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4 years
Our advice guides on how the #CoronavirusPandemic will affect your rights We are updating these constantly: 🚨Your travel rights + insurance: 🚨Your finances + investments: 🚨Cancelled or postponed events:
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3 years
⚠️Everything you need to know about a nasty scam known as ‘brushing’ — a scam in which fraudsters steal your identity. 📨Sign up to our free scam alert service to get a weekly update on the latest scams doing the rounds ➡️
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2 years
The best Black Friday deals we have seen so far from Currys
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3 years
⚠️ This Royal Mail scam is doing the rounds! Have you had one? Our free scam alert service will keep you up to date with all of the latest scams so you can #OutsmartScammers . Find out more ➡️
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3 years
⚠️ SCAM ALERT. Watch out for this scam claiming to be from @HMRCgovUK . 🚨 Avoid clicking links in texts or emails, especially if it's from an organisation contacting you out of the blue. Sign up to our free Scam Alerts Service for more warnings about scams.
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Sign up to our free Scam Alerts Service
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Our experts have looked through all the Argos Black Friday offers and picked out the best ones. We only highlight deals that we honestly regard as good value, through our in-depth pricing know-how, so you can be certain you’ll bag a bargain.
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5 years
🚨 THREAD 🚨 Our latest investigation follows the lifespan of a smartphone and looks at the global footprint left by the devices most of us use every day. Could you be a more ethical consumer?
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5 months
📢 @bt_uk @VodafoneUK @virginmedia @SkyUK @TalkTalk @EE @ThreeUK @O2 @plusnet Stop plotting to hike the broadband and mobile bills of your loyal customers with unpredictable mid-contract price increases It's time to put a stop to this practice. #CallItOut
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5 years
Faulty Whirlpool dryers have reportedly caused 750 UK fires since 2004, and yet Whirlpool estimates there could be up to 500,000 unmodified machines still in people’s homes. Enough is enough. The government must act now! #DryerFire
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5 years
⚠️CHRISTMAS WARNING TO PARENTS⚠️ Don't buy any of these slimes for your kids — they all contain potentially unsafe levels of boron which could cause health problems → If you have bought one of these slimes, stop playing with it immediately.
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3 years
Criminals are constantly developing new tricks to try to steal your money. Stay one step ahead of them by signing up to our free weekly scam alert service. It's time to #OutsmartScammers
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Outsmart scammers with our free scam alert service
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4 years
🚨BLACK FRIDAY BEST DEALS THREAD🚨 Our investigation found that only one in 20 “deals” were cheapest on Black Friday. But this is our roundup of the ones our experts think are in that 5% of good ones. 👇
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3 years
⚠️SCAM ALERT: watch out for this email claiming to be from @JustEatUK . It's a scam. Remember, if it seems too good to be true then it probably is. Our free scam alert service will keep you up to date with all of the latest scams so you can #OutsmartScammers .
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Sign up for our free Scam Alerts Service
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4 years
Aldi becomes the latest supermarket to announce that it will not sell chlorinated chicken or hormone-treated beef. While this is great news, we're still calling on the government to protect food standards in the Trade Bill or #AgriBill #SaveFoodStandards
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Food standards must be protected
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3 years
⚠️ SCAM ALERT. Watch out for this scam claiming to be from @DVLAgovUK . 🚨 Avoid clicking links in texts or emails, especially if it's from an organisation contacting you out of the blue. Sign up to our free Scam Alerts Service for more scam warnings →
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Sign up to our free Scam Alerts Service
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4 years
Are you struggling to get a refund for a cancelled holiday or flight? If yes, tell us about your experience using #RefundPassengers .
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6 years
By midnight tonight, on average, more than 8 fires will have been caused by faulty appliances. Enough is enough. We are calling on the government to act now to fix the broken product safety regime. With us? Sign and RT the petition now ↓
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Demand action on dangerous products
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3 years
£54 a second. £3,234 a minute. £194,064 an hour. £4,657,534 a day. That's the amount of money being lost to fraud in the UK. Don't let your money become a statistic. Sign up for our free weekly Scam Alerts to help you #OutsmartScammers
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Sign up to our free Scam Alert service
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4 years
We conducted a behavioural experiment with almost 10,000 members of the public to see if they would be influenced by fake reviews. This thread explains how you could be being manipulated into buying poorer-quality products ⬇️
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4 years
Fake reviews could manipulate you into buying poorer-quality products. It’s time that online sites did more to ensure that people aren’t being misled by the reviews on their sites.
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The real impact of fake reviews
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5 years
'I packed the car, we left and it was really scary. But it was the best thing we did. It wouldn’t happen if I didn’t use cash.' Sam was in an abusive relationship. This is her story about how having access to cash enabled her to escape. #Freedom2Pay @RefugeCharity
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5 years
HP is recalling 78,500 laptops due to a battery overheating and subsequent fire risk. The models affected were sold between December 2015 and April 2018. Here's what to do if your model is affected
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3 years
⚠️ SCAM ALERT. This fraudster is posing as HSBC but we've seen examples of this scam with criminals posing as different banks. It looks like it's linking to a genuine URL, but in reality it's a slick phishing website designed to steal your personal and financial details.
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Sign up for free scam alerts
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4 years
Banks are closing branches and free-to-use ATMs at the expense of UK consumers – who paid over £100m last year to access their own cash. Should the government protect free access to cash in the next budget? If yes, TWEET @hmtreasury NOW with why it needs to #ProtectCash
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2 years
Our experts have waded through all the John Lewis Black Friday deals and picked out the ones they think are the very best.➡️
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5 years
🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌 🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌 🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌 🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌 🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌🍌 That's how many bananas it takes to charge your smartphone for 1/2 a year
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@WhichUK
1 year
The best thing the government can do to support people is to postpone increasing the energy price guarantee. For some families, who continue to be battered by high inflation, this will offer an important lifeline to stop them from falling into financial distress.
@MartinSLewis
Martin Lewis
@MartinSLewis
1 year
UPDATE. Now over 85 charities support the call. Recently added include @WhichUK , @alzheimerssoc , @cftrust , @autism and more...
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5 years
This is why it's absolutely crucial that the UK government tells the US we won't lower food standards and will not allow chlorinated chicken to be part of any future trade deal → Who else agrees with us after watching #Dispatches last night?
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3 years
How confident are you that you could spot a scam? How confident are you that you could spot one every single time? Scammers only need you to slip up once. #OutsmartScammers with our free scam alert service.
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4 years
In September, we were able to list a toy for sale on Amazon Marketplace that had been deemed dangerous by the EU. It was on the site for two weeks. Will it take a tragedy for the next government to take action and hold online marketplaces to account?
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4 years
⚠️You need to watch this if you’ve bought Christmas tree lights from third-party sellers on an online marketplace like AliExpress , eBay or Wish. ❌If you think you have bought lights that failed our tests take them down immediately. 🔥 Don’t risk ruining Christmas
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5 years
Nothing can be said to be certain, except death, taxes and @Ryanair ripping off passengers Passengers are being misled by confusing conversion charges that are unfairly driving up the price of flights for absolutely no reason. The @UK_CAA must stop this
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1 year
Do you think all shops should ban the sale of fireworks? 🔥
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3 years
⚠️Watch out for this nasty WhatsApp scam that enables hackers to take control of your account and access all of your messages. 📨 Sign up to our free scam alert service to get a weekly update on the latest scams doing the rounds ➡️
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3 years
Criminals are constantly developing new tricks to try to steal your money. Stay one step ahead of them by signing up to our free weekly scam alert service. It's time to #OutsmartScammers
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4 years
Do you want to eat chlorine-washed chicken or hormone-treated beef? Neither do we. We want the government to #SaveFoodStandards So should you.
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3 years
⚠️Watch out for this sophisticated DVLA scam email, which arrived with one of our writers just days after his real vehicle tax renewal. 📨Sign up to our free scam alert service to get a weekly update on the latest scams ➡️
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4 years
Are you being denied a refund by your airline? Or is it saying you have to accept a voucher? If yes, please take two minutes to report them using our tool→ We’ll be taking your stories to the regulator to demand that it takes action to #RefundPassengers
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3 years
🚨The COVID-19 vaccine will always be available free of charge. If you receive an email, text message or phone call claiming to be from the NHS and you are asked to pay for the vaccine or provide bank details, this is a scam. For more advice on how to spot these scams ⬇️
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How to spot NHS COVID-19 vaccine scams
which.co.uk
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4 years
Struggling to get a refund for a cancelled holiday? Tell us about it using #RefundPassengers . We believe the Government needs to step in and ensure travel companies offer refunds instead of just offering vouchers.
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4 years
#RefundPassengers is the #3 trend in the UK and we are not surprised. But we need your help to keep this pressure up after today. We need you to sign our petition to demand travel companies #RefundPassengers ➡️
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5 years
⚠️SAFETY ALERT: Dangerous doll contains toxic chemical phthalates 25% above the legal limit ▶️ Scientific studies have shown links between phthalates and problems with the: •Reproductive system •Liver •Thyroid •Respiratory system Please RT
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5 years
2.2m UK adults still rely almost entirely on cash in their day-to-day lives. @Gem_turner is one of them. It's for people like her we are fighting for #Freedom2Pay With us? RT and sign the petition →
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@WhichUK
3 years
£54 a second. £3,234 a minute. £194,064 an hour. £4,657,534 a day. That's the amount of money being lost to scammers in the UK. Don't let your money become a statistic. Sign up for our free weekly Scam Alerts to help you #OutsmartScammers
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5 years
What 2018 looked like for train passengers 👇 🚆 3.9 million hours lost to significant delays 🚆 8.1 million passenger journeys affected 🚆 241,932 cancelled trains But still no automatic compensation for affected passengers. Fed up yet? We are.
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4 years
The Best Black Friday deals we've seen from these retailers so far. @Argos_Online → @AmazonUK → @Apple → @curryspcworld → @jlandpartners →
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@WhichUK
2 years
🚨Amazon’s Black Friday deals have landed. We’ve waded through the discounts to pick out good products with genuine deals that are worthy of your attention, based on analysis from our team of experts.👉
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@WhichUK
3 years
⚠️ Scam alert! Watch out for this fake @Barclays text. Our free scam alert service will keep you up to date with all of the latest scams so you can #OutsmartScammers . Find out more ➡️
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Free Scam Alerts
which.co.uk
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4 years
Are you struggling to get a refund for a cancelled holiday or flight? If yes, let us know about your experience using #RefundPassengers We are calling on travel companies to do the right thing and #RefundPassengers . Agree? Please sign the petition ➡️
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@WhichUK
3 years
⚠️ SCAM ALERT❗️ We have seen several variations of this Census scam circulating online. 🚨 Any letters, phone calls, texts, or emails, attempting to take payment for a late or incorrect census submission are scams. Sign up for free scam alerts→
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Sign up for our free Scam Alerts
which.co.uk
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5 years
This is scary. There are 50,000 internet-connected security cameras in the UK that could be vulnerable to hackers. These are cameras that are often sold as baby and pet monitors and in a worst-case scenario could let criminals watch you and your family ➡️
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4 years
Do you have a Hotpoint or Indesit washing machine on this list? Stop using it immediately ❌ Let us know if you're affected.
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@WhichUK
4 years
Here's how coronavirus could affect your travel insurance policy.
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1 year
Our experts have waded through all the John Lewis Black Friday deals and picked out the ones they think are the very best.
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John Lewis sale 2024: best January deals live now - Which? News

Looking to snap up a deal in the John Lewis sale? Discover the discounted products that Which? experts think are worth buying

www.which.co.uk
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2 years
Our experts have looked through all the Argos Black Friday offers and picked out the best ones. We only highlight deals that we honestly regard as good value, through our in-depth pricing know-how, so you can be certain you’ll bag a bargain.
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6 years
URGENT RECALL: Aldi, Lidl, Iceland, Sainsbury’s, Tesco and Waitrose have all recalled frozen veg because they could contain Listeria If you have purchased any of these products DO NOT EAT THEM — instead, return them to where you bought them→ Please RT
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@WhichUK
5 years
Up to 500,000 potentially dangerous tumble dryers are still being used in the UK Use our checker tool to find out if your Hotpoint,Indesit, Proline,Swan or Creda (all Whirlpool brands) tumble dryer is a model that poses a fire risk Please RT @thismorning @EamonnHolmes @RuthieeL
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Is there a fire-risk tumble dryer in your home?
which.co.uk
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@WhichUK
Which?
@WhichUK
5 years
⚠️ ⚠️ @WhirlpoolCorp estimates there could be up to 500,000 unmodified & potentially dangerous tumble dryers still being used across the UK Find out if your Hotpoint, Indesit, Swan, Proline or Creda tumble dryer is one that poses a fire risk Please RT.
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@WhichUK
Which?
@WhichUK
4 years
Last year, £1.2bn was lost to scammers. We’re launching a service that will alert you to some of the latest scams and share tips on how to keep you one step ahead of these ruthless criminals. Sign up and stay safe.
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Keep up-to-date with the latest scam tactics
bsd.net
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@WhichUK
Which?
@WhichUK
4 years
This is a disappointing setback and the government's decision to reject this amendment to the Agriculture Bill will be a cause of concern for the British people who are overwhelmingly in favour of maintaining our existing food standards.
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MPs vote against food standards protection
which.co.uk
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@WhichUK
Which?
@WhichUK
4 years
Whirlpool: Do the right thing. Please offer refunds to the owners of fire-risk Hotpoint and Indesit washing machines who don’t trust your brand anymore. ✍️Please sign the petition 👇
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petition: Whirlpool should offer refunds to customers as part of its washing machine recall

Demand Whirlpool offers refunds to affected customers as part of its washing machine recall. (64239 signatures on petition)

www.thepetitionsite.com
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@WhichUK
Which?
@WhichUK
2 years
4.2 million households are eligible for broadband social tariffs but only 55,000 have signed up so far. Eligible families could save £144 a year on broadband bills. If you, your friends or family receive benefits - check if you could be eligible 👇
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@WhichUK
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@WhichUK
5 years
🔉 Scam warning: Genuine recording. Which? has attained two scam voicemails of fraudsters purporting to be from the HMRC. We explain how the scam works so you can spot it. Please RT to warn others.
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@WhichUK
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@WhichUK
4 years
⚠️ Has your community lost a cashpoint or is it in desperate need of one? This is your chance to change that. 🏧 LINK, which runs ATMs in the UK, is calling on people to request them for the areas that need them most. 🏧
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Request a new ATM in your area
bsd.net
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@WhichUK
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@WhichUK
4 years
‘The one that I did buy made my battery explode’ Imitation chargers are cheap and convenient, so it's no wonder they are so popular. But we've filmed with @RBFRSofficial to highlight how much faster a cheap knock-off heats up to dangerous levels compared with a real one.
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@WhichUK
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@WhichUK
3 years
The best John Lewis Black Friday deals TVs → Vacuums→ Laptops → Headphones → Washing machines → All deals 👇
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John Lewis sale 2024: best January deals live now - Which? News

Looking to snap up a deal in the John Lewis sale? Discover the discounted products that Which? experts think are worth buying

www.which.co.uk
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@WhichUK
Which?
@WhichUK
5 years
🚨 Warning 🚨 @Argos_Online announces 17 of its Bush tumble dryers could pose a risk of catching fire. Argos needs to urgently explain how many models have been sold and how many fires have been linked to these products.
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@WhichUK
Which?
@WhichUK
2 years
🚨Currys Black Friday deals are here ➡️ We’ve waded through the discounts to pick out good products with genuine deals that are worthy of your attention, based on analysis from our team of experts.
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@WhichUK
Which?
@WhichUK
5 years
Do you want to reduce food waste? Know the difference between 'use-by' and 'best before' ✔️ Make sure your fridge is at the correct temperature ✔️ Keep bagged salad fresher by putting a piece of kitchen towel in the bag ✔️ Read our food waste tips ➡️
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@WhichUK
Which?
@WhichUK
3 years
New: Croatia and Austria have become the first countries to set vaccination 'expiry dates'. This change could affect thousands of holidaymakers. The new rules mean you are only considered immune from Covid-19 for 270 days after your 2nd vaccine.
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@WhichUK
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@WhichUK
3 years
⚠️Watch out for this nasty WhatsApp scam that enables hackers to take control of your account and access all of your messages. Have you received it? Please RT and share with your family and friends on WhatsApp!
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@WhichUK
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@WhichUK
5 years
Did you know you could claim compensation if a pothole causes damage to your bike or car? Here's our step-by-step guide to claiming pothole damage compensation.
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How do I report a pothole and claim compensation?
which.co.uk
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@WhichUK
Which?
@WhichUK
5 years
⚠️People affected by the collapse of Thomas Cook are being targeted by scammers 🚨You will need to make a claim for a refund yourself. Your bank won't contact you 🚫DON'T ANSWER any calls/texts from anyone claiming to be your bank or a TC representative asking for bank details
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@WhichUK
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@WhichUK
4 years
@waitrose Thanks for the support, Waitrose. If we don't maintain our current standards we could end up eating beef, chicken and vegetables from the US and other countries produced with far lower levels of animal welfare and safety. #SaveFoodStandards
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@WhichUK
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@WhichUK
11 months
Can you tell which deal is the best value here?* We think Tesco’s decision not to include unit pricing on their Clubcard offers could be breaking consumer law. *Answer at bottom
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@WhichUK
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@WhichUK
5 years
Liverpool may be at the top of the Premier League but the city has also been named by us as one of the best value UK city breaks 🏆 Why not dance at The Cavern Club 🕺 and stroll down Penny Lane this year? See our top 5 list here 👉
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@WhichUK
Which?
@WhichUK
3 years
🚨Sign up to free Which? Scam Alerts and outsmart the scammers. It only takes a minute.
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Sign up to our free Scam Alert service
which.co.uk
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@WhichUK
Which?
@WhichUK
5 years
🚨 Thread 🚨 99% of @Facebook 's global revenue comes from advertising - but are all the ads you see genuine? We put them to the test to see how easy it is to put up a fake ad on Facebook This is what happened ⬇️
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