We’re standing alongside
@SalfordCityFC
and others by taking part in this weekend’s social media boycott to raise awareness of the abuse players and others endure online. Our team will still be responding to queries and only sharing important service information.
#StopOnlineAbuse
We are aware of an issue affecting some customers’ access to certain websites and apologise for any inconvenience this may cause. Our teams are investigating and we will keep you updated. Email, video and applications such as Microsoft Teams appear to be unaffected
@zakbiggs16
I spelt your name right, Zak. It's right at the beginning of the tweet. It's my name at the end of the tweet so you know who you're talking to. 😉 Zach
We're aware that some customers were unable to access certain websites for a short period earlier today. The issue has now been resolved and we apologise for any inconvenience this may have caused
Hi
@Schofe
, we've seen your snapchat stories and we'd like to get your Mother's issues sorted for you both ASAP - can you DM us so we can take some details and get this looked into? Mike
Scam alert ⚠️: Some of you have been getting automated calls, advising your broadband will be disconnected & asking you to 'press 1' to speak to an engineer. DO NOT do this, it’s a scam. To stop these calls dial 1472 on your home phone to switch on CallSafe.
#BeatTheScammers
We’re aware that Facebook, Instagram and WhatsApp are experiencing a major outage. Whilst this isn’t a TalkTalk issue we know many of our customers use these services and wanted to make you aware of the world wide outage. Updates here:
We're aware that some customers are having problems with intermittent browsing issues. Our engineers are working on this. We apologise for any inconvenience caused.
Good luck
@SalfordCityFC
playing at
#Wembley
in the National League Play-Off Final. We're proudly standing shoulder to shoulder with them today in their quest for promotion.
Come on you Salford! 🦁🔴⚪
The wellbeing of our employees and customers is our top priority. Unfortunately due to COVID-19, we have a significantly reduced team available to help over the phone and would like to apologise for the inconvenience. Please see our latest update here
@ejamoako
Hi there, it doesn't look like things are going well. We'd love to get things sorted for your mother. Could you send over a DM with some details so that we can arrange for her to be contacted about this please. Thanks, Vicky
The earlier issues in the North East of England have now been resolved. We apologise for the inconvenience caused during this time and appreciate your patience whilst we worked to get things fixed.
We're aware that some customers in the South West area are currently experiencing issues with their broadband and phone services. We're working on resolving this ASAP. More updates here:
Tomorrow’s the big day 🦁.
@SalfordCityFC
are heading to Wembley for the EFL Trophy final. Best of luck lads! We hope you bring home the win, even if it’s just for 24 hours 🏆
#ProudSponsors
🎉⚽ We’re delighted to announce that we are the proud new sponsor of
@SalfordCityFC
, ahead of our move to Manchester in September– Bring on the Football League!
#TalkTalkSCFC
#ClassOf92
We're sorry if anyone is experiencing problems with our Webmail service at the moment. Engineers are working to restore service asap. Please keep an eye on our Service Status Dashboard for updates here.
We're pleased to confirm that following restoration work completed by the affected service provider, full service has now been restored to our email platform. Once again, we'd like to apologise for the inconvenience caused by the outage today and thank you for your patience.
We're aware that customers in the Oxfordshire area are currently experiencing a loss of service. We're working on resolving this now, and we apologise for any inconvenience caused. More updates here:
Well done to the
#ThreeLions
it was never in doubt 😬 nothing quite like a penalty shoot out! So, we're off home to celebrate, hopefully football is coming home soon too ⚽️🏆🤞the rest of the team will be with you from 8am. Night 👋
What a season
@SalfordCityFC
! A real shame the team just missed out on a playoff spot but we're incredibly proud sponsors. After a crazy year we can't wait to see what next season holds and look forward to seeing all the Ammies fans back in the Peninsula stadium!
#ProudSponsors
We're aware that some TalkTalk TV Boxes have not automatically updated to British Summer Time (BST). This is causing an hour difference on TV programmes.
Our engineers are working on this as a priority and we will update you here with more information.
We'll be performing an upgrade to our internal infrastructure from 00.01am until 06.00am on 2nd June. Whilst we're working on this, customers in certain areas of the UK will have a loss of service, please see here for affected exchanges:
We're aware of some customers having issues with the Imgur website, including images loading and accessing Imgur images hosted on other websites. We hope to have this fixed ASAP. Any updates available will be posted here
We're aware that some customers are currently having issues sending and receiving emails. Our team are currently investigating this as a priority and we hope to have everything back up and running as soon as possible. Please see here for updates:
Though the past few months have been difficult for everyone, Covid-19 has turned the lives of many blind and partially sighted people upside down. We’re joining
@RNIB
’s
#WorldUpsideDown
campaign to help raise awareness of the unique challenges the sight loss community are facing.
We've turned the Piccadilly Lights upside down to shine a light on some of the issues that social distancing has brought about for people with sight loss.
To help launch our
#WorldUpsideDown
campaign, please join us in sharing an upside-down image:
We're aware that customers connected to the Ardrossan exchange are currently experiencing issues with their services. We are looking into this further and we hope to have these fixed ASAP. Updates can be found here
We're aware of issues affecting customers in the Leeds area at the moment. Engineers are looking into this and we hope to have services restored ASAP. Updates will be posted when available here
Due to Storm Arwen bringing extreme weather conditions, we're aware that some customers may be experiencing disruption to their services.
Our network has been impacted with damage to overhead cables and power issues. We're working hard to restore services & minimise disruption
That's all from us today and with that we say goodbye to Charlotte who starts her new job on Monday😢However, the rest of the team will be back at 9am tomorrow as normal to help 👋🏼 Goodnight 🌃
Just a reminder to please only respond to tweets from
@TalkTalk
when asking for further information. You can tell it's officially TalkTalk by the blue tick. Please do not respond to any other accounts.
We're aware that some customers are reporting a loss of service in the Manchester area (postcodes M14 and M19). Please be assured that we are investigating and will post any updates here, thank you.
We're aware that customers connected to the Bangor exchange and surrounding areas are currently experiencing a loss of service.
Our engineers are working to restore service as a priority, apologies for any inconvenience. Further updates here;
We're aware that customers connected to the following exchanges are currently experiencing a loss of service;
Our engineers are working to restore service as a priority, apologies for any inconvenience caused.
Me and Becky had lunch together today - I would have eaten by myself, but I would have been... 🙂🤭😎... cannelloni. We'll be back with you from 8AM, but until then, goodnight!
We’re delighted to have been voted Most Popular Broadband Provider 2019 at last night’s
@uSwitchUK
Broadband and Mobile Awards. This is a particularly proud moment for us as this award is voted for by you, the UK public.
#uSwitchAwards