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TalkTalk

@TalkTalk

63,432
Followers
9,585
Following
2,496
Media
824,992
Statuses

We're here to help 8am-9pm 6 days a week Monday to Saturday. You can also get support at

UK
Joined February 2011
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@TalkTalk
TalkTalk
7 years
Amazon Prime customers: we've turbo-charged our network bandwidth into Amazon especially for #TheGrandTour - we'd hate to let you down 😉 🚗
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@TalkTalk
TalkTalk
3 years
We’re standing alongside @SalfordCityFC and others by taking part in this weekend’s social media boycott to raise awareness of the abuse players and others endure online. Our team will still be responding to queries and only sharing important service information. #StopOnlineAbuse
@SalfordCityFC
Salford City FC
3 years
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@TalkTalk
TalkTalk
4 years
We are aware of an issue affecting some customers’ access to certain websites and apologise for any inconvenience this may cause. Our teams are investigating and we will keep you updated. Email, video and applications such as Microsoft Teams appear to be unaffected
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@TalkTalk
TalkTalk
6 years
@zakbiggs16 I spelt your name right, Zak. It's right at the beginning of the tweet. It's my name at the end of the tweet so you know who you're talking to. 😉 Zach
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@TalkTalk
TalkTalk
4 years
We're aware that some customers were unable to access certain websites for a short period earlier today. The issue has now been resolved and we apologise for any inconvenience this may have caused
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@TalkTalk
TalkTalk
4 years
Hi @Schofe , we've seen your snapchat stories and we'd like to get your Mother's issues sorted for you both ASAP - can you DM us so we can take some details and get this looked into? Mike
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@TalkTalk
TalkTalk
9 years
Customers worried about the #TalkTalk #CyberAttack can get 12 months of free credit monitoring alerts here
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@TalkTalk
TalkTalk
5 years
@aq300_ Hi, Amal. How can we help you today? Zach
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@TalkTalk
TalkTalk
9 years
Our website was subjected to a significant and sustained #cyberattack . There’s more information here
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@TalkTalk
TalkTalk
5 years
What a day it was. Congratulations to @salfordcityfc on their promotion to the @SkyBetLeagueTwo 👏 Up the Ammies 🦁🔴⚪
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@TalkTalk
TalkTalk
7 years
We're supporting #AntiBullyingWeek in partnership with @IM_org . Use your #PowerForGood to beat cyberbullying
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@TalkTalk
TalkTalk
8 years
TalkTalk customers concerned about loved ones following the #ItalyEarthquake can call Italy from mobiles & landlines free for the next 48hrs
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@TalkTalk
TalkTalk
2 years
We are deeply saddened to hear of the Queen’s passing. She has been an inspiration. Our thoughts and sympathies are with the Royal Family
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@TalkTalk
TalkTalk
6 years
Scam alert ⚠️: Some of you have been getting automated calls, advising your broadband will be disconnected & asking you to 'press 1' to speak to an engineer. DO NOT do this, it’s a scam. To stop these calls dial 1472 on your home phone to switch on CallSafe. #BeatTheScammers
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@TalkTalk
TalkTalk
3 years
We’re aware that Facebook, Instagram and WhatsApp are experiencing a major outage. Whilst this isn’t a TalkTalk issue we know many of our customers use these services and wanted to make you aware of the world wide outage. Updates here:
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@TalkTalk
TalkTalk
8 years
A TalkTalk family in 2016. This is the stuff that matters #ForEveryone
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@TalkTalk
TalkTalk
8 years
You're twice as likely to receive a call from a scammer than your best friend
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@TalkTalk
TalkTalk
9 years
@TheVampsJames Hi James, can we help with anything? Vicky
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@TalkTalk
TalkTalk
9 years
#TalkTalk have been informed by @metpoliceuk of the arrest of a suspect in connection with the #cyberattack
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@TalkTalk
TalkTalk
6 years
We're aware that some customers are having problems with intermittent browsing issues. Our engineers are working on this. We apologise for any inconvenience caused.
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@TalkTalk
TalkTalk
8 years
We’re now the only major provider to give you the same great offers as new customers and guarantee your broadband price will stay the same
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@TalkTalk
TalkTalk
5 years
@Cantbanme911 Sorry about that Tom.
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@TalkTalk
TalkTalk
7 years
We promised to work hard to provide the best TV experience in town, so we're delighted to be named TV Provider of the Year by @uSwitchUK
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@TalkTalk
TalkTalk
5 years
Good luck @SalfordCityFC playing at #Wembley in the National League Play-Off Final. We're proudly standing shoulder to shoulder with them today in their quest for promotion. Come on you Salford! 🦁🔴⚪
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@TalkTalk
TalkTalk
5 years
@Cantbanme911 Thank you Mike, I've enjoyed chatting with you too. Dave
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@TalkTalk
TalkTalk
9 years
@TheVampsJames Hiya James, do you need any help? Cheers, Em
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@TalkTalk
TalkTalk
5 years
@Cantbanme911 I'm not calling you Mike. We sign off our tweets with our names, and my name is Mike. Mike
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@TalkTalk
TalkTalk
9 years
@TheVampsJames I'm sorry to hear that James. Is this when using a wired or wireless connection? Vicky
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@TalkTalk
TalkTalk
8 years
Unlucky Wales but what a performance over the tournament, the team can be very proud. We're back from 8am. Night all and Nos da Cymru!
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@TalkTalk
TalkTalk
8 years
**UPDATE** Browsing issue in Devon
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@TalkTalk
TalkTalk
8 years
In the last month 2.5 million households have received a scam call - don't fall victim to criminals
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@TalkTalk
TalkTalk
4 years
Good morning 🙂 We're here until 10pm, drop a tweet or DM our way if you need any help 👍
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@TalkTalk
TalkTalk
4 years
The wellbeing of our employees and customers is our top priority. Unfortunately due to COVID-19, we have a significantly reduced team available to help over the phone and would like to apologise for the inconvenience. Please see our latest update here
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@TalkTalk
TalkTalk
5 years
We will remember them.
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@TalkTalk
TalkTalk
8 years
An apple a day keeps the Dr away! Can you find the apple in the balls? RT once you spot it! Here to help till 10pm.
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@TalkTalk
TalkTalk
5 years
@ejamoako Hi there, it doesn't look like things are going well. We'd love to get things sorted for your mother. Could you send over a DM with some details so that we can arrange for her to be contacted about this please. Thanks, Vicky
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@TalkTalk
TalkTalk
2 years
@IMazzy2 Hi Fred, can we do anything to help? Jo
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@TalkTalk
TalkTalk
9 years
@TheVampsJames Did our CEOs office get in touch? The complaints manager should have given you direct contact deta... http://t.co/nqPOukzhBJ
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@TalkTalk
TalkTalk
7 years
It’s that time of year when telly ads get all Christmassy and ours is no exception. We hope you like it!
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@TalkTalk
TalkTalk
9 years
UPDATED (24/10) More Information about the #CyberAttack can be found here
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@TalkTalk
TalkTalk
4 years
The earlier issues in the North East of England have now been resolved. We apologise for the inconvenience caused during this time and appreciate your patience whilst we worked to get things fixed.
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@TalkTalk
TalkTalk
6 years
@GrossieGore We'd welcome you back with open arms! Charlotte
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@TalkTalk
TalkTalk
4 years
Good morning 🌞 We're here until 10pm if you need any help.
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@TalkTalk
TalkTalk
6 years
Resolved: The earlier issue with intermittent browsing has now been resolved. We're really sorry for the inconvenience caused.
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@TalkTalk
TalkTalk
9 years
@TheVampsJames Do you use our YouView service for the TV James? Your connection looks to be in sync at 30mb. Have...
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@TalkTalk
TalkTalk
9 years
We know this has been a worrying time for customers and are grateful for the swift response & hard work of police
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@TalkTalk
TalkTalk
4 years
@abdulOP9 Delightful, have a lovely day Abdul! Cheers, Andy
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@TalkTalk
TalkTalk
4 years
We're aware that some customers in the South West area are currently experiencing issues with their broadband and phone services. We're working on resolving this ASAP. More updates here:
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@TalkTalk
TalkTalk
4 years
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@TalkTalk
TalkTalk
3 years
Tomorrow’s the big day 🦁. @SalfordCityFC are heading to Wembley for the EFL Trophy final. Best of luck lads! We hope you bring home the win, even if it’s just for 24 hours 🏆 #ProudSponsors
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@TalkTalk
TalkTalk
7 years
When an elf gives you a secret undercover mission, you take it seriously. Wishing you a merry Christmas, from your TalkTalk Social team🎄🎁🎅🏼
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@TalkTalk
TalkTalk
5 years
As part of #AntiBullyingWeek , we’re proud to be getting behind #StopSpeakSupport Day to help young people tackle cyberbullying.  Here's some expert advice from our partners @IM_org 👇
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@TalkTalk
TalkTalk
5 years
🎉⚽ We’re delighted to announce that we are the proud new sponsor of @SalfordCityFC , ahead of our move to Manchester in September– Bring on the Football League! #TalkTalkSCFC #ClassOf92
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@TalkTalk
TalkTalk
5 years
We're sorry if anyone is experiencing problems with our Webmail service at the moment. Engineers are working to restore service asap. Please keep an eye on our Service Status Dashboard for updates here.
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@TalkTalk
TalkTalk
8 years
It’s Get Safe Online Day. Phone scammers love to get you online, so here's how to beat them in 3 easy steps and #MakeEveryDaySafer
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@TalkTalk
TalkTalk
6 years
@doddleoddle Hey Dodie, we're all ears if you need any help? Feel free to drop us a DM if you need us. Vicky
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@TalkTalk
TalkTalk
5 years
We're pleased to confirm that following restoration work completed by the affected service provider, full service has now been restored to our email platform. Once again, we'd like to apologise for the inconvenience caused by the outage today and thank you for your patience.
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@TalkTalk
TalkTalk
3 years
We're aware that customers in the Oxfordshire area are currently experiencing a loss of service. We're working on resolving this now, and we apologise for any inconvenience caused. More updates here:
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@TalkTalk
TalkTalk
6 years
Well done to the #ThreeLions it was never in doubt 😬 nothing quite like a penalty shoot out! So, we're off home to celebrate, hopefully football is coming home soon too ⚽️🏆🤞the rest of the team will be with you from 8am. Night 👋
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@TalkTalk
TalkTalk
8 years
Cyberbullying can reach a child anywhere & anytime #GetTheRightAdvice @IM_org
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@TalkTalk
TalkTalk
3 years
What a season @SalfordCityFC ! A real shame the team just missed out on a playoff spot but we're incredibly proud sponsors. After a crazy year we can't wait to see what next season holds and look forward to seeing all the Ammies fans back in the Peninsula stadium! #ProudSponsors
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@TalkTalk
TalkTalk
5 years
@Cantbanme911 Heya, my name is Mike. Mike
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@TalkTalk
TalkTalk
9 years
@TheVampsJames Would you like me to ask our CEO office to contact you in regards to this issue James? Vicky
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@TalkTalk
TalkTalk
6 years
@UncleMo18 Do you need any help with anything, Mo? Vicky
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@TalkTalk
TalkTalk
9 years
@OhaaiSarah Are you connected via a Ethernet cable from your laptop or PC? Thanks, Dawn
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@TalkTalk
TalkTalk
4 years
Hi everyone, the team is here to help until 10pm today, please send a tweet or a DM if there's anything you need.
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@TalkTalk
TalkTalk
1 year
We're aware that some TalkTalk TV Boxes have not automatically updated to British Summer Time (BST). This is causing an hour difference on TV programmes. Our engineers are working on this as a priority and we will update you here with more information.
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@TalkTalk
TalkTalk
5 years
@scottyhales Hi Scott, can we help with anything at all? Jo
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@TalkTalk
TalkTalk
4 years
We'll be performing an upgrade to our internal infrastructure from 00.01am until 06.00am on 2nd June. Whilst we're working on this, customers in certain areas of the UK will have a loss of service, please see here for affected exchanges:
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@TalkTalk
TalkTalk
3 years
We're aware of some customers having issues with the Imgur website, including images loading and accessing Imgur images hosted on other websites. We hope to have this fixed ASAP. Any updates available will be posted here
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@TalkTalk
TalkTalk
3 years
We're aware that some customers are currently having issues sending and receiving emails. Our team are currently investigating this as a priority and we hope to have everything back up and running as soon as possible. Please see here for updates:
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@TalkTalk
TalkTalk
4 years
Though the past few months have been difficult for everyone, Covid-19 has turned the lives of many blind and partially sighted people upside down. We’re joining @RNIB ’s #WorldUpsideDown campaign to help raise awareness of the unique challenges the sight loss community are facing.
@RNIB
RNIB
4 years
We've turned the Piccadilly Lights upside down to shine a light on some of the issues that social distancing has brought about for people with sight loss. To help launch our #WorldUpsideDown campaign, please join us in sharing an upside-down image:
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@TalkTalk
TalkTalk
4 years
@_PrnceDmkc Anything we can do for you today? Thanks, Andy
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@TalkTalk
TalkTalk
5 years
We're aware that customers connected to the Ardrossan exchange are currently experiencing issues with their services. We are looking into this further and we hope to have these fixed ASAP. Updates can be found here
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@TalkTalk
TalkTalk
5 years
@Cantbanme911 Heya, what error message are you seeing? Mike
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@TalkTalk
TalkTalk
4 years
We're aware of issues affecting customers in the Leeds area at the moment. Engineers are looking into this and we hope to have services restored ASAP. Updates will be posted when available here
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@TalkTalk
TalkTalk
9 years
@TaraJaneGoddard Hi Tara, Im already in discussion with Sam about this issue. Cheers Mark
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@TalkTalk
TalkTalk
4 years
We’d like to wish all of the Mums and Mother-figures out there a lovely Mother's Day, thank you for everything you do 🌸❤️🌸❤️🌸❤️
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@TalkTalk
TalkTalk
9 years
@alexjbrindley Hi Alex, totally agree with you. Unacceptable. DM your landline number so I can look into this. Karl.
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@TalkTalk
TalkTalk
4 years
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@TalkTalk
TalkTalk
4 years
Morning all, we're here to help til 5:30PM
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@TalkTalk
TalkTalk
2 years
Due to Storm Arwen bringing extreme weather conditions, we're aware that some customers may be experiencing disruption to their services. Our network has been impacted with damage to overhead cables and power issues. We're working hard to restore services & minimise disruption
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@TalkTalk
TalkTalk
9 years
Don't forget to register for your free noddle credit report alert service we're providing for all customers:
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@TalkTalk
TalkTalk
4 years
That's all from us today and with that we say goodbye to Charlotte who starts her new job on Monday😢However, the rest of the team will be back at 9am tomorrow as normal to help 👋🏼 Goodnight 🌃
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@TalkTalk
TalkTalk
8 years
We must #beatthescammers - @jamesfreedman shows you some of the tricks they use to convince you they’re legit
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@TalkTalk
TalkTalk
4 years
Morning all, we're here to help until 10pm today, drop us a tweet or a DM if there's anything you need 😊👍
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@TalkTalk
TalkTalk
4 years
Just a reminder to please only respond to tweets from @TalkTalk when asking for further information. You can tell it's officially TalkTalk by the blue tick. Please do not respond to any other accounts.
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@TalkTalk
TalkTalk
2 years
We're aware that some customers are reporting a loss of service in the Manchester area (postcodes M14 and M19). Please be assured that we are investigating and will post any updates here, thank you.
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@TalkTalk
TalkTalk
3 years
A great win, well done @salfordcityfc ⚽️👏
@SalfordCityFC
Salford City FC
3 years
All smiles for Salford 😁 #WeAreSalford 🦁🔴
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@TalkTalk
TalkTalk
3 years
We're aware that customers connected to the Bangor exchange and surrounding areas are currently experiencing a loss of service. Our engineers are working to restore service as a priority, apologies for any inconvenience. Further updates here;
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@TalkTalk
TalkTalk
2 years
We're aware that customers connected to the following exchanges are currently experiencing a loss of service; Our engineers are working to restore service as a priority, apologies for any inconvenience caused.
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@TalkTalk
TalkTalk
6 years
Remember Manchester 🐝 #WeStandTogether
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@TalkTalk
TalkTalk
6 years
Me and Becky had lunch together today - I would have eaten by myself, but I would have been... 🙂🤭😎... cannelloni. We'll be back with you from 8AM, but until then, goodnight!
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@TalkTalk
TalkTalk
9 years
#cyberattack update: The number of customers whose personal details were accessed is 156,959. More details here
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@TalkTalk
TalkTalk
4 years
Morning all, we're here to help til 5:30PM
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@TalkTalk
TalkTalk
5 years
Us leaving the house today: Don't say it Don't say it Don't say it Don't say it Don't say it Don't say it Don't say it Us: It's too cold ❄️☹️☃️
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@TalkTalk
TalkTalk
3 years
@jedgamez We're the best if we may say so ourselves Jed :) Please let me know if you have any questions at all today! Cheers, Andy
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@TalkTalk
TalkTalk
5 years
We’re delighted to have been voted Most Popular Broadband Provider 2019 at last night’s @uSwitchUK Broadband and Mobile Awards. This is a particularly proud moment for us as this award is voted for by you, the UK public. #uSwitchAwards
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@TalkTalk
TalkTalk
7 years
@saywhatuwantok Hi there just wanted to confirm that we don't actively purchase advertising on this site
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