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Amazon Help Profile
Amazon Help

@AmazonHelp

515,347
Followers
77
Following
26,622
Media
11,741,205
Statuses

We answer support questions in English / Deutsch / Español / Português / Français / Italiano / 日本語 / Türkçe / Nederlands / Polski / Čeština / Svenska / العربية

Joined October 2009
Don't wanna be here? Send us removal request.
@AmazonHelp
Amazon Help
3 years
@make_it_snow Hello! We apologize but upon reviewing your location you're in Falkland Islands. Rugby Autumn Nations Cup coverage is exclusively available to Prime members based in the UK. We don't have the rights to other territories. ^GH
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@AmazonHelp
Amazon Help
3 years
@_chrisjones_ Thank you for that information. We apologize but upon reviewing your location you're in Northern Ireland. Rugby Autumn Nations Cup coverage is exclusively available to Prime members based in the UK. We don't have the rights to other territories. ^RS
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@AmazonHelp
Amazon Help
3 years
@imsqla リプライ失礼いたします、Amazon公式です。ツイート拝見いたしました。 ご不便をおかけしております。 カスタマーサービスにてお伺いさせていただけませんでしょうか。お手数をおかけいたしますが、下記リンクよりお問い合わせをお願い致します。 *24時間対応 村井
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@AmazonHelp
Amazon Help
2 years
@ako2001 Amazon公式です。当サイトをご利用いただきありがとうございます。また配達員へのお気遣いもいただきありがとうございます。現状そのように直接伝達いただくことができないため、お客様からの貴重なご意見として頂戴いたします。今後ともどうぞよろしくお願いいたします。 漆原
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@AmazonHelp
Amazon Help
8 years
@uo_kzm 当サイトをご利用いただきありがとうございます。 お届けした商品についてお困…ねこ!?Σ(´□`;)ニャーン と、当サイトではねこ様をお取り扱いしておりませんので、開封後に混入した可能性がございます。 今一度ご確認ください(*´-`).。oO(…可愛い…) RI
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@AmazonHelp
Amazon Help
3 years
@staargiu Olá, meninas, turupom? No tutorial de hoje, nós vamos ensinar a como não matar a vó do coração. Se ela for dormir no seu quarto, desligue a Alexa da tomada. Beijos! 😘 Deixe seu like e compartilhe o vídeo. ^PS
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@AmazonHelp
Amazon Help
5 years
@woody_wars (゚д゚)!すごい!!! 娘さんが作ったのですか???? 中の人みんなで拝見して感動しておりました。!!!当サイトの梱包でここまでのイノベーション見たのは初めてです!!!!見た目も飛行機みたいでカッコイイですね。😊😊😊 ET
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@AmazonHelp
Amazon Help
8 years
@uo_kzm 開封時に入れ替わってしまった場合、当サイトでご対応させていただくことができませんので、お客様にて末永く幸せにしてあげてくださいますようお願いいたします(*'-^*) RI
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@AmazonHelp
Amazon Help
6 years
@716comm リプライ失礼いたします、アマゾンです。このたびは、商品の梱包についてご不快の念をおかけし申し訳ございません。商品に問題はございませんでしたか。よろしければ、今後の改善のため、注文履歴の「梱包についての意見を送る」よりご意見をお聞かせいただければ幸いでございます。ET
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@AmazonHelp
Amazon Help
6 months
@Anketimsi Merhaba! Hizmetimizden memnun olmana çok sevindik. Deneyimini paylaştığın için teşekkür ederiz. 😊 -Onur
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@AmazonHelp
Amazon Help
3 years
@ellen_jay88 Hi there! We apologize for the troubles. The Ireland vs Wales and Ireland vs Georgia matches will only be available on Prime Video as a replay, 2 hours after the live broadcast. Visit to see the full schedule. We hope this helps. ^DR
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@AmazonHelp
Amazon Help
5 years
@FINALLEVEL Thanks for reaching out with your feedback! I'd like to escalate this to our Logistics Team for review; please leave us your details here: , and we'll be in touch with you soon! ^PF
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@AmazonHelp
Amazon Help
4 years
@ameneko_96 Amazon公式サポートです。出品者の対応において、ご迷惑をおかけしております。該当のご注文と出品者をカスタマーサービスで確認させて頂けませんでしょうか。よろしければ、以下URLより注文番号をお知らせ下さい。 EK
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@AmazonHelp
Amazon Help
1 year
@totomaru_hanmi Amazonです。 当サイトでは可愛い猫さんのお取り扱いがない為、誤って混入した可能性がございます。特性上、返送も承る事ができず、とても寛いでいる様子の為、お客様のお宅で末永く仲良くしていただけますと幸いです(*´-`)✨ 前川
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@AmazonHelp
Amazon Help
1 year
@SourdeathSam Hello! Are you currently experiencing an issue with an order we can assist you with? You can find this information here: . We're here to help in any way we can. -Teri
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@AmazonHelp
Amazon Help
1 year
@ICEMAN595 Hello. We're so sorry for the poor experience. Delays are certainly unexpected, but can happen when unforeseen circumstances arise. Keep us updated on this order and let us know if it doesn't arrive by the revised date. We want to ensure it reaches you. -Daniel
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@AmazonHelp
Amazon Help
2 years
@aardabayram Merhaba Arda! Vakit ayırıp, geri bildirimde bulunduğun için teşekkür ederiz. Sevgilerle.😊 -Bora
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@AmazonHelp
Amazon Help
3 years
@_chrisjones_ Many apologies but, we don't have the broadcast rights for Ireland or other territories. ^RS
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@AmazonHelp
Amazon Help
3 years
@Ekybob_Plays Thank you for reaching out to us. We'll be sure to pass your feedback along to the appropriate team.
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@AmazonHelp
Amazon Help
4 years
@chan1ix Sorry to hear your order hasn't arrived. Please let us know if the delivery date has been missed. You can find that information here: . ^LI
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@AmazonHelp
Amazon Help
2 years
@mume____ Amazonのご利用とお気遣いのお言葉をいただきありがとうございます。 いただきましたお声をもとに、引き続きサービスの向上に努めてまいります。今後ともよろしくお願いいたします🙇 大塚
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@AmazonHelp
Amazon Help
3 years
@imsqla ご返信いただき、ありがとうございます。 恐れ入ります。お手数をおかけいたしますが、ご連絡の程よろしくお願いいたします。村井
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@AmazonHelp
Amazon Help
4 years
@wanchi_nori そちらのカードは、Amazonが発行しているものではありませんので、出品者が販売する商品に、出品者が同梱しているものとお察しいたします。なお、出品者より商品レビューなどを促す行為は規約上禁止されておりますので、そちらのカードは破棄される事をおすすめします。 EK
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@AmazonHelp
Amazon Help
3 years
@imsqla このたびはご連絡いただき、ありがとうございました。 その他何かお困りのことがあれば、ご遠慮無くカスタマーサービスへお問い合わせください🙇‍♂️ 村井
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@AmazonHelp
Amazon Help
3 years
@sophiasinefe ¡Cuánta dulzura! 🥰 Nos encantaría saber, ¿cuál es el nombre de tu abuelita? Y, ¿cuéntanos cuál es su género musical favorito? ^WC
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@AmazonHelp
Amazon Help
6 years
@han_seokie Hi, sorry if you have missed out on the chance to pre order. We are only allocated a certain amount of inventory for pre orders by the suppliers. If anything changes, it will be updated on the website.^BZ
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@AmazonHelp
Amazon Help
1 year
@rckmes Hi. We're here to support you in any way possible! Without account or personal details, please tell us how we can assist. -David
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@AmazonHelp
Amazon Help
3 years
@enoki_art Amazon公式です。当サイト上にて著作権を侵害された場合、誠にお手数ですが、具体的な商品・画像と権利者様の著作物へのリンク等の情報をご確認頂いたうえで、下記URLよりオンラインフォームにてご申告をお願いいたします。 村井
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@AmazonHelp
Amazon Help
3 years
@DeuxVinci À votre service. -Abdallah
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@AmazonHelp
Amazon Help
6 years
@716comm こちらこそ、かえってお気遣いいただきまして、恐縮です。商品に問題がなかったとのことで、安心いたしました。これからもお客様のお声を大切にし、より良いサービスの提供に努めて参りますので、どうぞよろしくお願いいたします。ET
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@AmazonHelp
Amazon Help
2 years
@LiveDio3 Amazon公式です。このたびは配送業者Amazonの対応によりご不快の念をおかけし誠に申し訳ございません。カスタマーサービスで状況を確認させていただきたく存じます。お手数ではございますが、以下のリンクよりお問い合わせいただけますでしょうか。 大神
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@AmazonHelp
Amazon Help
3 years
@LUCAS1 Olá Lucas! Você poderia nos explicar o quê está acontecendo, por gentileza? ^NW
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@AmazonHelp
Amazon Help
6 years
@Sassy_Soul_ Yeh akkha India jaanta hai, hum tumpe marta hai, Dil kya cheez hai janam apni jaan tere naam karta hai 🎼😉 ^KA
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@AmazonHelp
Amazon Help
3 years
@mel_millennial Hello! We're sorry for the disappointment, but Hotel Transylvania 4 did not get released from the studio today as it was scheduled to be. As soon as it's been released we will be airing it for you! Stay tuned. -Cherron
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@AmazonHelp
Amazon Help
3 years
@harryebooks Olá!! Que detalhe mas bonito. 💗 Obrigada pela confiança nos nossos serviços. Conte para nós, já sabe qual vai abrir primeiro? -Diana
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@AmazonHelp
Amazon Help
2 years
@lewuslol Hej! Cieszymy się, że paczka tak szybko doszła i mogliśmy Cię pozytywnie zaskoczyć. -Maciej
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@AmazonHelp
Amazon Help
3 years
@birazoblomov Bu hızımıza alışabilirsin Gamze. 🥰 Güzel sözlerin için teşekkür ederim. -Dilara
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@AmazonHelp
Amazon Help
3 years
@_chrisjones_ We apologise for the error in our colleague’s response. Our Prime Video subscribers in Northern Ireland and the rest of the UK can access and watch the Rugby Autumn Nations Cup on Prime Video as part of their subscription.
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@AmazonHelp
Amazon Help
2 years
@motopii0331 Amazonをご利用いただき、ありがとうございます😊✨✨ ワンちゃんとても可愛いですねUo・ェ・oU 村田
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@AmazonHelp
Amazon Help
2 years
@NiruCherie We haven't made any announcement on this yet, kindly stay tuned to our website for more updates on this. -Mustafa
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@AmazonHelp
Amazon Help
3 years
@BonksByPonk Hi there! We're sorry to hear that you've not received your order yet. Is it now after the delivery date that's listed here: ? Please let us know, we're here to help however we can. -Ava
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@AmazonHelp
Amazon Help
4 years
@SoyAngelValdes Hola Angel, lamentamos mucho el inconveniente en una fecha tan especial para ti. Nos gustaría ayudarte con tu situación, únicamente quisiéramos preguntarte, ¿sí has entrado en contacto con Servicio al Cliente para reportar lo sucedido? ^MS
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@AmazonHelp
Amazon Help
4 years
@mtuanstann Thanks for sharing your preference. I have forwarded this as feedback internally to our relevant team for consideration. Kindly, stay tuned to our website for further updates.^CS
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@AmazonHelp
Amazon Help
2 years
@drasumanekiz Prime hizmetlerimizden memnun olduğunu duymak bizi sevindirdi. Keyifli alışverişler!🤍 -Eylül
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@AmazonHelp
Amazon Help
5 years
@ebihashi Amazonです。詐欺の手口が巧妙となっておりますため、受信されたメールがAmazonからのものかどうか、サイトURLがおかしくないかなどご確認いただくことをおすすめいたします。識別方法についてはAmazonサイトのヘルプページからか、こちらのヘルプより直接ご参照ください→ SK
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@AmazonHelp
Amazon Help
3 years
@MattariFarm 失礼いたします、Amazonです。出品者の対応において、ご迷惑をおかけしております。該当のご注文と出品者をカスタマーサービスで確認させて頂けませんでしょうか。よろしければ、以下URLより注文番号と商品名をお知らせ頂きますようお願いいたします。 板橋
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@AmazonHelp
Amazon Help
5 years
@Queen_Miso We're sorry for the frustration. Please check out your return options here: . ^ME
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@AmazonHelp
Amazon Help
2 years
@DCinthemorning Hello! Is there anything we can assist with? We want to make sure you're supported. -Leigh
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@AmazonHelp
Amazon Help
3 years
@kissshot51 リプライ失礼いたします。Amazon公式です。 画像を拝見いたしましたが、そちらは当サイトからのメッセージではございません。リンクへのアクセス・返信等なされないようご注意下さいませ。また、情報の確認は公式サイトやアプリをご利用いただければ幸いです→  白井
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@AmazonHelp
Amazon Help
4 years
@vmnline We're so sorry for the trouble! We'd like to look into this with you. When you have a moment, please contact us here: , via chat. We ask for your patience, as we're experiencing longer than usual wait times. ^KM
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@AmazonHelp
Amazon Help
3 years
@MyDearReputa Hi there, we're sorry to hear this. Just to confirm which Amazon website did you place the order on? For example: .com, .co.uk, .de, etc. -Gregor
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@AmazonHelp
Amazon Help
21 days
@Dultymandarina Hola. Lamentamos cualquier inconveniente. ¿Necesitas asistencia? puedes contactarnos a través de DM. -Fio G.
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@AmazonHelp
Amazon Help
2 years
@SHERBET_SOUND ご意見をお寄せいただき、誠にありがとうございます。 お客様からのお声を元に、サイトの改善・向上に努めて参ります。苅谷
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@AmazonHelp
Amazon Help
2 years
@tom_noobcamper Amazon公式です。企業を装った悪質な詐欺が発生していますので、引き続きご注意下さい。身に覚えのないメールを受け取った場合には、こちらのヘルプページもご参照いただけますと幸いです。 漆原
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@AmazonHelp
Amazon Help
2 years
@NEKOLAND13 リプライ失礼いたします、Amazonです。 プライムデーでのご注文ありが… (* ゚д゚)ハッ!….📦😻😻!!! (*´-`).。oO(Nyamazonでのご購入でしたか…私も是非、可愛い猫ちゃんをもふもふさせていただきたいです…😍💕) 中野
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@AmazonHelp
Amazon Help
3 years
@KEEMSTAR Hi there. We're sorry to hear about this. Please let us know if we can assist in any way. ^DI
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@AmazonHelp
Amazon Help
1 year
@sonkima Hello. Copyright infringements can be reported through our site here: . Submission will be filtered to an internal team for further investigation. The artist of the work would need to submit the form. We hope you have a good day! -Donald
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@AmazonHelp
Amazon Help
4 years
@Offl_Siva The title 'Bigil' is available on Prime Video, you can stream it now. ^MM
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@AmazonHelp
Amazon Help
2 years
@jenbegakis In this situation, we'd like to have a member of our team look into this personally. At your convenience, please fill in your information here: . Be sure to include anything that you feel is pertinent. -Reid
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@AmazonHelp
Amazon Help
2 years
@cakari14 リプライ失礼いたします、Amazon公式です。 出品者の対応において、ご迷惑をおかけしております。 該当のご注文と出品者をカスタマーサービスで確認させていただけないでしょうか。 よろしければ、以下URLより注文番号と商品名をお知らせください。  藤原
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@AmazonHelp
Amazon Help
3 years
@felipeneto Olá, Felipe! A Alexa sabe o quanto o sono é sagrado, e não ia querer acordar a Bruna. 😴 Não precisa ter medo, ela só é muito amorosa mesmo. 😍 Um abração pra vocês dois! ^LS
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@AmazonHelp
Amazon Help
2 months
@Yorozuno2 @Yorozuno2 Amazonです。出品者の対応において、ご迷惑をおかけしております。よろしければ、以下のヘルプページ下部の「違反の報告方法>こちらのフォーム」より該当のアカウントからご注文番号と商品名、出品者等の詳細をお知らせいただきますようお願いいたします。 -磯崎
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@AmazonHelp
Amazon Help
1 year
@mojosuke0204 Amazonです。ツイート拝見しました。ご心配をおかけしております。ご投稿内容について、詳細をお伺いさせて頂けませんでしょうか。よろしければ「メッセージで返信」より、DMにてご連絡下さい。その際、注文番号やアカウント情報等、個人情報は記載なさらないようお願い致します。日隈
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@AmazonHelp
Amazon Help
5 years
@ceyarmy Merhaba, BTS albümleriyle ilgili isteğinizi ilgili bölüme aktardım. İlgi ve alâkanız için teşekkür eder, bizi izlemeye devam etmenizi rica ederim. Görüşmek üzere... ^HS
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@AmazonHelp
Amazon Help
4 years
@carolinelins Obrigado por reportar esse assunto. O problema já foi encaminhado para nossa equipe responsável. Pedimos para você um pouco de paciência só, enquanto investigamos. ^JB
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@AmazonHelp
Amazon Help
1 year
@tententen420 Amazonです。 残念ながら当サイトの名をかたるフィッシングメールやSMSなどでお客様の情報を不正に取得する詐欺が発生しています。不審な連絡があった場合はご報告いただいておりますので、今後も何かあれば情報をお送りいただければと存じます。 吉本
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@AmazonHelp
Amazon Help
4 years
@betultastann Ben de Betül'e katılıyorum! 🤗 Güzel yorumların için çok teşekkür ederiz! ^ÖY
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@AmazonHelp
Amazon Help
3 years
@drmetinokucu Bir gün neden olmasın? -Hamdi
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@AmazonHelp
Amazon Help
3 years
@DJFittyK Hello! Thanks for reaching out. Without providing any personal or account information, can you tell us more about what's going on? Keep us posted! ^NF
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@AmazonHelp
Amazon Help
12 days
@miettal @miettal 「注文内容について>商品選択>配送について>配送に問題があった>カスタマーサービスへ連絡」をご選択ください。チャットの場合は、接続時AIによる対応ですが、画面下部の入力欄に「担当者」と入力後、「チャットでサポートを受ける」を選択いただくと担当者に切り替わります。(2/2)松田
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@AmazonHelp
Amazon Help
1 year
@MarcoVerduz Ciao, possiamo aiutarti? -Gioia
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@AmazonHelp
Amazon Help
3 years
@350uda Bonjour, les clients peuvent regarder jusqu'à trois matches différents simultanément avec le même compte Amazon et peuvent regarder le même match sur deux appareils différents en même temps. -Salma
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@AmazonHelp
Amazon Help
3 years
@amcriesforjk Hola un gusto saludarte. Para México corresponde a dos horas más tarde en comparación con las 6 pm PT publicada en nuestro anuncio. -Mari
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@AmazonHelp
Amazon Help
3 years
@RmuloCo86117285 Kkkk, qué legal! 😍 Sua mãe é uma artista! Esperamos que goste demais do presente. 😋 🧡 ^RC
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@AmazonHelp
Amazon Help
4 years
@mirnalizeeth ¡Hola! Lamentamos los inconvenientes. Sin compartir información de tu cuenta a través de este medio y, para ayudarte de la mejor manera, ¿podrías por favor confirmarnos si tu hermana pudo reportar la incidencia con Servicio al Cliente? En caso afirmativo, ¿qué le indicaron? ^AR
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@AmazonHelp
Amazon Help
2 years
@YouNeedDaBadGuy We’re sorry that your order hasn't arrived as expected! We're not able to access your account from this platform, but we'd like to help. Have we missed the expected delivery date that was initially provided? You can view our correspondence here: . -David
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@AmazonHelp
Amazon Help
1 year
@TheJakeneutron Hi! Sorry to hear about this issue. Please visit us here: , to report this issue. -Audriana
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@AmazonHelp
Amazon Help
1 year
@rckmes You're welcome! We hope you have a great day! -David
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@AmazonHelp
Amazon Help
8 years
@Pterodactylsftw When the package arrives... It's like when you get a clutch ace on CT side of Nuke. So good.
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@AmazonHelp
Amazon Help
3 years
@cucchiaia Ci hai incuriositi! 😜 Il nostro corriere si è spaventato oppure no? 😂 😅 ^BC
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@AmazonHelp
Amazon Help
3 years
@stepgodkbm Was lange währt, wird endlich gut! Viel Spaß mit dem edlen Stück! -Birgit
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@AmazonHelp
Amazon Help
3 years
@miyasumika |・ω・*)チラ ... Amazonをご利用いただきありがとうございました😊✨ (*´-`).。oO(素晴らしいアイデアですね🐱・・・) 阿部
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@AmazonHelp
Amazon Help
4 years
@cumslutkoo We're sorry to hear about this, Liz! This is never the experience we like you to have with us. To ensure this is reported internally, please connect with us directly here: . We're here to help in any way we can! ^SM
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@AmazonHelp
Amazon Help
1 year
@aintjustified Olumlu geri bildirimin için teşekkür ederiz. 🧡 Her zaman en iyi hizmeti sunmaya çalışıyoruz. Sevgilerle -Şebnem
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@AmazonHelp
Amazon Help
2 years
@klivdahl Hi there. We're sorry to hear this! Please reach out to us directly via the following link so that we can look into this further with you: . We hope this helps. -Daragh
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@AmazonHelp
Amazon Help
3 years
@melikdemelik Siparişini çok kısa bir sürede yetiştirdiğimiz ve dolayısıyla kargo takibi heyecanını elinden almış olduğumuz için üzgünüz. 😀 Bir sonraki siparişini yatsıdan sonra teslim etmeye özellikle gayret edeceğiz. 🐌 Böylece kargonu adım adım takip edebilirsin. 😅 -Sevgiler Kuzey
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@AmazonHelp
Amazon Help
3 years
@I_Be_kOoLz Hi! We can certainly understand your concern! Have you had a chance to reach to us regarding this? If not, you can do so here: . Please let us know what was advised to assist with this issue. -Jauan
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@AmazonHelp
Amazon Help
1 year
@Neely_01 Hello! We'd like to help however we can. Are you experiencing an issue with an order or shipment? Without providing any personal or account details, please let us know more about the issue. We'll be here to assist you! -Amethyst
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@AmazonHelp
Amazon Help
3 years
@thierrymeier_ Hi there! Thank you for reaching out to us via social media! To better assist you, please provide more details on what brought you here today. ^GO
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@AmazonHelp
Amazon Help
3 years
@Reckless_drunQ Amazonです。Alexaのご利用で、ご不便をおかけしております。 echo端末をお使いでしょうか。その場合、電源アダプタをコンセントから抜き、その後もう1度差し込み、端末の再起動をお試しくださいますでしょうか。  熊谷
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@AmazonHelp
Amazon Help
2 years
@Toyo_Heihachiro ご迷惑をおかけし申し訳ございません。異なる商品が届いた場合、お手数ですが、リンクをご参照の上、返品(可能な場合交換)のお手続きをお願いいたします。 出品者発送の商品の場合は、出品者にご連絡いただけますでしょうか。 漆原
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@AmazonHelp
Amazon Help
4 years
@Froste Hello! We'd like to look into this personally with you. Please reach out to us at the following link, so we can best assist: . ^SF
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@AmazonHelp
Amazon Help
21 days
@IDrako01 Hola, lamentamos los inconvenientes. Indícanos con más detalles, la situación que presentas respeto a tu pedido. -Mau
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@AmazonHelp
Amazon Help
3 years
@hk_empty We can't share that info. Sorry about that. ^CB
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@AmazonHelp
Amazon Help
3 years
@satsumapotato Amazon公式です。 Tweet拝見いたしました。この度はご心配をお掛けしております。お手数ですが、以下のURLより「知的財産権侵害についての申し立てとその手続き」のページをご参照いただき、オンラインフォームからご申告をくださいますと幸いです。  伊藤
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@AmazonHelp
Amazon Help
6 months
@braywaayyt Bunu duyduğumuza sevindik! 🥰 Keyifli alışverişler dileriz. -Özlem
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@AmazonHelp
Amazon Help
11 months
@ELalmany0_0 Thank you for bringing this to our attention. We're passing your concern along to the appropriate team. -Bre
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@AmazonHelp
Amazon Help
5 years
@eddyburback @CrabsAndScience Hey Eddy, thanks for posting today! Just to clarify, did we enter your home to deliver a package without your permission? ^PF
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@AmazonHelp
Amazon Help
11 months
@wolfiecindy Hello. We're sorry to hear this. If you have the option, can you please try another device or alternative web browser to see if the issue persists there? -Cormac
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@AmazonHelp
Amazon Help
4 years
@novainthetardis Annyeong! Yaptığın bilgilendirme ve geri bildirim için teşekkür ederim.🤗 Herhangi bir söz veremiyorum lakin Türkiye'de senin gibi bir çok Army olduğunu ve bunu çok istediğinizi biliyoruz.🙈 Dileğini seve seve not alıyorum ama dediğim gibi henüz kesin bir şey diyemem. ^ED 😄 👍
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