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Humana Help Profile
Humana Help

@HumanaHelp

4,708
Followers
1,925
Following
3
Media
19,814
Statuses

Customer Service for Humana Inc; we’re here to help. Call us at 800-448-6262 or Tweet to us Mon - Fri 8am - 9pm EST

Louisville, KY
Joined November 2009
Don't wanna be here? Send us removal request.
@HumanaHelp
Humana Help
9 years
@markiplier Hi Mark. We're sorry for your frustration. We'd like to help. Please DM us your name, phone #, zip & email. Thanks. -Adam
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@HumanaHelp
Humana Help
9 years
@markiplier Hi Mark. Glad to hear that customer care was able to resolve the issue! Please let us know if we can help in the future. -Adam
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@HumanaHelp
Humana Help
7 years
@jedicharlie Sorry that your Dr. no longer covers you. We will be happy to help you find a new one.
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@HumanaHelp
Humana Help
5 years
@_UofMAngel We hear your frustration. Is there anything we can assist you with? Thanks - LS
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@HumanaHelp
Humana Help
4 years
We are here to help remove any potential barriers and ensure that health care is easily available, accessible and affordable for our members seeking treatment related to COVID-19.
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@HumanaHelp
Humana Help
6 years
Please be advised that Herceptin remains in our formulary. If you are a Humana member and have questions, please DM us your name, phone number, email address and zip code or call the number on the back of your member ID.
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@HumanaHelp
Humana Help
7 years
@jedicharlie No problem! Please feel free to reach out any time! -Anesha
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@HumanaHelp
Humana Help
2 years
@becky_mourey Good morning, Becky. We hear your frustration and would be happy to check on this for you. Please DM your name, email, phone, and zip so we can pull up your account. Thanks - LS
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@HumanaHelp
Humana Help
4 years
@donna_blancett Good morning, Donna. Humana is encouraging members to use telemedicine as a first line of defense for all urgent care needs. The company will waive costs for telemedicine visits for urgent care needs for the next 90 days.
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@HumanaHelp
Humana Help
7 years
Good afternoon, @Hoigaard2 . Is there something we may assist you with today? Thanks. -Hillary
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@HumanaHelp
Humana Help
4 years
@TheHappyAspie @AugieLindmark Bek, sorry for the delay, allow us to take a look into your authorization. Please DM your name, phone, zip & email so we can locate your account. - Anesha
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@HumanaHelp
Humana Help
7 years
@Joe74GodisGreat Hi Joe. We'd like to look into your wife's CPAP issue. Please DM us her name, phone #, zip code & email address. Thanks. -Adam
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@HumanaHelp
Humana Help
8 years
@Scorpio82T We would like to look into this & have our team contact you. Please send us your name, phone zip & email
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@HumanaHelp
Humana Help
2 years
@Ab_Synthia2 @DGlaucomflecken Hello, we apologize for the inconvenience, let us know if you would like to review the communication preferences set up on your account. Kenya-CWP
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@HumanaHelp
Humana Help
2 years
@drmt Hi. Are you a medical provider? If so, please send us a private message with your medical office or provider's full name, your name, contact phone number, and NPI. -BH
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@HumanaHelp
Humana Help
5 years
@The_Kozelek @JoyAnnReid Thank you Jeanne for sharing! We appreciate you! -Amber
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@HumanaHelp
Humana Help
4 years
@PattyCross2160 We hear your frustration and would like to look into this for you, Patty. Just DM your name, email, phone and zip so we can pull up your account. Thanks - LS
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@HumanaHelp
Humana Help
1 year
@BillWeakland Member ID: Member Zip Code: Contact Email: Contact Phone Number: If you need immediate assistance and/or unable to provide the details below please call the number on the back of your member ID card.
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@HumanaHelp
Humana Help
3 years
@jon_jenni @Sites4Congress Hey Jenni, We'd like to review your coverage and provide assistance. Please send a private message with your name (as it appears on your member ID card), email address, phone number and zip code so we can identify who you are. Thank you. JM
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@HumanaHelp
Humana Help
4 years
@PinkConstable13 Hello, we understand this insulin is not covered by your plan, Would you be interested in speaking to a representative about about alternatives that may be covered by your plan. -Kenya
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@HumanaHelp
Humana Help
7 years
@bcuzimdamomma Hello, we’re sorry to hear this. Would you like us to look into this for you? -LS
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@HumanaHelp
Humana Help
8 years
@ChrisStrub Good luck to your on your #StartWithHealthy workout!- Marie
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@HumanaHelp
Humana Help
11 years
@mollyFKNcurran If you need our help with an issue, email issue details and your contact info to social @Humana .com. -Jeff
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@HumanaHelp
Humana Help
1 year
@BillWeakland William, I have forwarded your information to our Resolution Team. They will reach out as soon as possible to assist. Thanks! -KR
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@HumanaHelp
Humana Help
1 year
@BillWeakland Thank you for reaching out to us! Please send us a private message with the information requested in the following tweet, and a member of our team will get in touch with you within 24–48 hours. Thanks! Your Name: Member Name (First/Last Name): Member Date of Birth (Optional):
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@HumanaHelp
Humana Help
7 years
@realricki_ Do you need assistance today? -Anesha
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@HumanaHelp
Humana Help
9 years
@ilivetotravel Hi Raul. We'd like to look into this. Please follow & DM us your name, phone #, zip & email address. Thanks. -Adam
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@HumanaHelp
Humana Help
7 years
@rhUSMC Hi, is there something that we can help you with? -LS
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@HumanaHelp
Humana Help
7 years
@BobSavi9 2 of 2 Also include a brief summary of your issue. Thanks - Laura
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@HumanaHelp
Humana Help
3 years
@Kelly35729497 Hello Kelly, At Humana, we have zero tolerance for racism or discrimination of any kind. We have investigated the incident, and Ms. Burton is no longer employed by Humana. We want to make it abundantly clear that Humana does not condone hate speech, and we will continue to
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@HumanaHelp
Humana Help
1 year
@Abbalordjesus Good afternoon, Denise. We hear your concern and would be happy to go over your benefits with you. Just DM your name, email, phone, and zip so we can pull up your account. Thanks - LS
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@HumanaHelp
Humana Help
7 years
@crafticarolyn Good morning, Carolyn. Is there something we may assist you with? Thanks. -Hillary
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@HumanaHelp
Humana Help
7 years
Hi @amTerrie . Please DM us with your email, phone number and ZIP so we can further assist and verify your account. Thank you. -Hillary
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@HumanaHelp
Humana Help
7 years
@shayhux Thanks for sharing! Good luck to you on your #StartWithHealthy journey! - Mariah
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@HumanaHelp
Humana Help
8 years
@ranjanadixit Sorry to hear his claims have been denied. Would you like us to look into this for you? Anesha
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@HumanaHelp
Humana Help
5 years
@Brenda82964799 @BrigidCovey @pteet1 @speakingabtpain @fightpaindaily @Angelsgal02 @03_jensen @lac_news Hi Brenda, we are happy to help look further into this. Please email us at HPsocial @Humana .com. Thank you! -Amber
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@HumanaHelp
Humana Help
7 years
@gboisseau @POTUS @gboisseau .Sorry to hear your policy was cancelled.We’d be happy to look into this for you. Please DM your name,phone,zip & email. Thanks MW
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@HumanaHelp
Humana Help
7 years
Hi @BigSteveTheXL . We’d be happy to look into this for you. Please DM us your email, phone # and ZIP. Thanks you. -HG
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@HumanaHelp
Humana Help
6 years
@SallyLittleton Hello Sally. We'd like to look into this. Please use the link below to DM us your name (as it appears on your Humana ID card), phone number, email address, and zip code. Thanks. -AW
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@HumanaHelp
Humana Help
7 years
Hi @OverlordMickey . We’d be happy to look into this for you. Please DM us your name, email, phone # and ZIP so we may assist. Thanks. -HG
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@HumanaHelp
Humana Help
5 years
@pteet1 @speakingabtpain @Angelsgal02 @03_jensen @lac_news We are happy to look at that and get clarification on it. Please email us at HPsocial @Humana .com. Thank you. -Amber
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@HumanaHelp
Humana Help
5 years
@RussellWilsonPA Hi Russell, is there something that you’d like us to review for you? -LS
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@HumanaHelp
Humana Help
4 years
@OutlookPeterson @SpeakerPelosi @senatemajldr Hi Kathleen, we are happy to look into this for you. Please email us at HPsocial @Humana .com so we can securely access your account. Thank you and talk to you soon. -Amber
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@HumanaHelp
Humana Help
7 years
@wks9370 Best wishes to you on your #StartWithHealthy journey! - Em
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@HumanaHelp
Humana Help
8 years
@FitFluential Looking forward to hearing from everyone on their ideas on how they #StartWithHealthy during the holidays! - Em
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@HumanaHelp
Humana Help
4 years
@joanieLeeT @UInhumane @Elianok10 @Dano1330 Hello Joan, We are sorry to hear you were unable to get your medication filled and would like to help. Please send us a email with your name, DOB and zip code to hpsocial @humana .com Thank you! AW
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@HumanaHelp
Humana Help
8 years
@mawmawshelley Beautiful scenery makes any #StartWithHealthy activity more enjoyable! Thanks for sharing! –Marie
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@HumanaHelp
Humana Help
7 years
@chrissycrew3 One step at a time is the perfect #StartWithHealthy mindset! Keep up the great work! - Marie
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@HumanaHelp
Humana Help
6 years
@gadulidawaya @YouTube We appreciate the love! Have a great day.-HH
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@HumanaHelp
Humana Help
6 years
@bparrishkell @SeniorGames1 What an inspiration! This is a great example of how a #StartWithHealthy mindset can help overcome huge obstacles!- MH
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@HumanaHelp
Humana Help
5 years
@bripam00 Prospective Humana Medicare members may contact a licensed agent by calling Direct Marketing Services (DMS) toll free at 1-888-227-8965 for more information on plan options, to enroll in a new plan, or to schedule a face to face appointment with an agent.
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@HumanaHelp
Humana Help
6 years
@DawnNkotb Dawn, please let us know if you need assistance finding a provider. We are here to help. -Anesha
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@HumanaHelp
Humana Help
7 years
@helen5767 This is a great story, and a perfect example of never stop just with a #StartWithHealthy beginning... keep it going!- Marie
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@HumanaHelp
Humana Help
7 years
@NatlParkRx Trying new things and moving away from what you are used to, can help you achieve new #StartWithHealthy experiences. - Em
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@HumanaHelp
Humana Help
5 years
@pteet1 @fightpaindaily @speakingabtpain @Angelsgal02 @03_jensen @lac_news You are more than welcome to email us at HPsocial @Humana .com as we are happy to look further into this for you. Have a great day! -Amber
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@HumanaHelp
Humana Help
5 years
@radiantquests Hey, We would like to assist you with your issue. Please respond via private message with your name (which listed on your id card) zip code, phone number, and email so we can locate your account. JM
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@HumanaHelp
Humana Help
8 years
@lorrainecladish Perfect #StartWithHealthy goal! Best wishes! - Marie
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@HumanaHelp
Humana Help
7 years
@TGRunFit @oiselle @oiselle_team It takes a support system to be successful! #StartWithHealthy -Jason
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@HumanaHelp
Humana Help
7 years
@notthemother_ Taking one step at a time is a great beginning to a #StartWithHealthy lifestyle! - Marie
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@HumanaHelp
Humana Help
6 years
@professoryeezus Hi, we’re sorry to hear that you feel this way. Is there something that we can review for you? -LS
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@HumanaHelp
Humana Help
7 years
@LisasDaisyChain @RunRocknRoll Keep up the great work on your #StartWithHealthy journey! - MH
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@HumanaHelp
Humana Help
7 years
@sweettina2 Hi, we’re sorry to hear that you feel this way. Is there something that we can help you with? -LS
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@HumanaHelp
Humana Help
6 years
@elizzyizzy @TheBloggess Elizabeth, we can take a look into the claims for you, or help find providers in their area. Would you like us to do so? -Anesha
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@HumanaHelp
Humana Help
9 years
@bgreen7219 Hi Brenda. How can we help? -Adam
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@HumanaHelp
Humana Help
4 years
@Oldhippie14 Hello, We greatly appreciate your kind words and support, thank you for being a Humana member. -TM
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@HumanaHelp
Humana Help
7 years
@TRood34 Best wishes to you on your #StartWithHealthy journey! - Em
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@HumanaHelp
Humana Help
7 years
@RobDuncan2000 Beautiful scenery makes any #StartWithHealthy activity more enjoyable! Thanks for sharing! –Marie
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@HumanaHelp
Humana Help
7 years
@cal_perri Hi Cal. We’d be happy to review any coverage issues you’re experiencing. How can we assist? -Crystal
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@HumanaHelp
Humana Help
3 years
@SmithShanz Hello Shanz, We understand your concern regarding going without your medication and would like to look into this for you. Please contact our secure email at hpsocial @humana .com with your account information. -Kenya
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@HumanaHelp
Humana Help
7 years
@TybgChris What an inspiration! This is a great example of how a #StartWithHealthy mindset can help overcome huge obstacles! - Marie
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@HumanaHelp
Humana Help
6 years
@itsJeniflower Hi Jennifer. We understand your concern and would like to help. Please send a DM with Beth’s full name as it appears on her ID card, zip, phone# & email address so we can locate her account. -HH
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@HumanaHelp
Humana Help
9 years
@audiophile_recs Hi there. We can help. Please follow & DM us your name, phone #, zip & email address. Thanks. -Adam
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@HumanaHelp
Humana Help
7 years
@dtucker4218 Best wishes to you on your #StartWithHealthy journey! - Em
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@HumanaHelp
Humana Help
6 years
@LostAddicted2 @BrendaLC52 @LucianRandolph Hi. We’re sorry to hear that you aren’t having a positive experience. We’d be happy to look further into this for you. Just leave a private message with your name, email, phone and zip so we can pull up your account. Thanks - LS
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@HumanaHelp
Humana Help
5 years
@mechanix You are welcome. Have a great night.-DB
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@HumanaHelp
Humana Help
8 years
@_hollyel1zabeth That is awesome! Thank you for your support! Keep going strong on your #StartWithHealthy journey! - Marie
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@HumanaHelp
Humana Help
3 years
@faith_hi Hello Faith. We would be happy to locate in-network providers for your son. Could you please send us a DM with your name, your son's name, email address, phone number, and zip code? Thank you. -JW
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@HumanaHelp
Humana Help
7 years
@ParkerWaters Morning Parker! We’d be happy to answer any questions or concerns you have. Thanks Laura
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@HumanaHelp
Humana Help
7 years
@TonyDeplorable Good morning, is there something we may assist you with? We’d be happy to help. -HG
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@HumanaHelp
Humana Help
8 years
@StandwithRush If you are a healthcare provider or physician, please send us a secure email message to social @humana .com. Thanks - Anesha
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@HumanaHelp
Humana Help
6 years
@ipadgrocerylist Hi Emmure, We’re sorry for any inconvenience that you’ve experienced. We’d be more than happy to assist you with finding a mental health counselor. Please DM your name, phone, email and zip code. -MW
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@HumanaHelp
Humana Help
7 years
Good afternoon, @MarciaHusband . Please DM us your name, phone, ZIP code, email and a summary of your issue so we may assist. Thanks. -HG
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@HumanaHelp
Humana Help
6 years
@ziaandrea @ThomasKlineMD Hi Andrea. We’d like to look into this. In order to locate your policy, please send us a DM with your name, zip code, email address and phone number. Thank you. -CM
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@HumanaHelp
Humana Help
7 years
@gaylinnenola One step at a time is the perfect #StartWithHealthy mindset! Keep up the great work! - Marie
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@HumanaHelp
Humana Help
4 years
@cindyluwho502 You're welcome Cindy! We're glad you're happy with your mask. Continue to stay safe!-HH
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@HumanaHelp
Humana Help
8 years
@maduke3 Morning, please let us know if you would like assistance today. We'd be happy to help! - Anesha
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@HumanaHelp
Humana Help
7 years
@Rosieposey17 @ChiRiverwalk Best wishes to you on your #StartWithHealthy journey! - Em
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@HumanaHelp
Humana Help
7 years
@LadyKymberlyn @SenSherrodBrown Hi Kymberlyn, would you like us to take a look for you? Thanks. –Stephen
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@HumanaHelp
Humana Help
7 years
@ChrisStrub Perfect way to begin your day with great choices that can influence your #StartWithHealthy journey! Keep it up!- MH
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@HumanaHelp
Humana Help
2 years
@csgwe70 Hi there. We can certainly look into this for you. Please send a DM with your name as it would appear on your insurance card, zip code, phone number & email address associated with your account.-HH
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@HumanaHelp
Humana Help
3 years
@KarenSavage1955 Hi Karen, We’re sorry for any inconvenience that you’ve experienced. We’d be more than happy to look further into this for you. Please DM your name, phone, email and zip code. Thanks -MW
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@HumanaHelp
Humana Help
7 years
@tekker44 We’d be happy to review this for your concerns. Please send your names, email addresses, zip code and phone numbers. -LS
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@HumanaHelp
Humana Help
5 years
@OhhhSoBreezy Hi Shawty, We’d be happy to answer any questions or concerns you have. Please DM your name (as it appears on your member ID card), email address, phone number and ZIP code. With this information we can bring up your policy. Thank you -MW
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@HumanaHelp
Humana Help
4 years
@WFLAShannon @TampaBayGary We are working quickly to resolve this issue and apologize for the inconvenience we have caused our members. Members who believe they are impacted by this error may call the number on the back of their ID card for immediate assistance in accessing care and filling prescriptions.
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@HumanaHelp
Humana Help
8 years
@sred2007 What a perfect way to stay entertained while enjoying a #StartWithHealthy activity! - Em
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@HumanaHelp
Humana Help
5 years
@PapaHoff1 @PinkyD124 Hello, feel free to call our licensed agents at 1-800-872-7294 as they are happy to go over your plan options and answer any questions you may have. Have a wonderful evening! -Amber
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@HumanaHelp
Humana Help
3 years
@Carolyn90155098 @courtmouse2003 @savage_purpose Hello, Please let us know if you have any questions or concerns we can answer for you regarding benefits or prescriptions. -Kenya
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@HumanaHelp
Humana Help
7 years
@dadndadndadn Best wishes to you on your #StartWithHealthy journey! - Mariah
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@HumanaHelp
Humana Help
7 years
@jedicharlie Please send your name, phone, zip & email so we can locate your account. - Anesha
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