Austin Carr Profile Banner
Austin Carr Profile
Austin Carr

@AustinCarr

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382
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Features at @BW @business @technology

Massachusetts (often seaports)
Joined December 2010
Don't wanna be here? Send us removal request.
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@AustinCarr
Austin Carr
3 years
NEW @BW caper about the Microsoft engineer who stole 152,000 Xbox gift cards + was living off the proceeds in a $1.6 million home with plans to buy a ski chalet, yacht, and seaplane
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@AustinCarr
Austin Carr
4 years
"Oh, crap, the ukulele concert is going to be canceled.” A titanic @BW dive into Carnival's COVID-19 cruise crisis 🚢: $CCL
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@AustinCarr
Austin Carr
3 years
Months ago, reports of suicides surfaced among crew trapped at sea on cruise ships during the pandemic. This is the @BW story of their tragic voyage home:
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@AustinCarr
Austin Carr
6 years
Personal news: I’m joining Bloomberg! Really looking forward to working with the amazing @technology team at @business @BW starting next month in NYC!
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@AustinCarr
Austin Carr
12 years
Tired of Gmail? AOL (yes, AOL!) may have just designed email’s next UI paradigm http://t.co/5eFcuFqT via @FastCoDesign
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@AustinCarr
Austin Carr
5 years
I spent months reporting on Foxconn’s chaotic move into Wisconsin for @BW ’s new cover story. Tons of insider details on its operations there:
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@AustinCarr
Austin Carr
5 years
Tesla's lawsuit reveals "what happens when Elon Musk’s reality-distortion field comes up against the reality of testifying under oath." @danahull and I dive into the shareholder/solar drama:
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@AustinCarr
Austin Carr
5 years
"The work has rattled contract employees, who are not told where the audio was recorded or how it was obtained -- only to transcribe it...They’re hearing Facebook users’ conversations, sometimes with vulgar content, but do not know why Facebook needs them transcribed"
@sarahfrier
Sarah Frier
5 years
Facebook has been paying hundreds of human contractors to listen to audio clips from its users and transcribe them. New from me:
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@AustinCarr
Austin Carr
4 years
Classic @BW cover story by @JordynJournals + @tgbuckley on Ben & Jerry's, one of the few activist brands willing to put its money (and a ~20-person social-justice team) where its mouth is:
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@AustinCarr
Austin Carr
3 years
Peter Thiel's "idea of disrupting government is 𝑜𝑢𝑡 𝑡ℎ𝑒𝑟𝑒," says Steve Bannon. “He’s full MAGA.” Eye-opening @BW profile of Thiel, from @chafkin 's absurdly great book:
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@AustinCarr
Austin Carr
5 years
“People were literally dying, and Facebook didn’t care." Great story on Zuckerberg's ongoing crisis-management failures, from @sarahfrier
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@AustinCarr
Austin Carr
4 years
NEW @BW cover: ace $TSLA reporter @danahull goes long on America's most-shorted stock. Excellent look at the #TSLAQ counterrevolution: "People are always like, ‘Never bet against Elon,’ but I’m like, ‘Always bet against Elon’"
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@AustinCarr
Austin Carr
12 years
Also, if you're interested in Apple/Microsoft skeuomorphic design: http://t.co/ndsHFY7C http://t.co/afPG7ZhD http://t.co/2WCMtl04
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@AustinCarr
Austin Carr
7 years
Sen. Warner says he's seen data that Twitter's bots represent 12-15% of accounts
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@AustinCarr
Austin Carr
9 months
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@AustinCarr
Austin Carr
10 years
Inside Airbnb's major brand redesign that paves way for more sharing services http://t.co/FlF2QZyfzl tip @Techmeme http://t.co/U2jEJGkWSD
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@AustinCarr
Austin Carr
9 years
Why Jeff Bezos's Fire Phone flopped: Inside Amazon's push to take on Apple http://t.co/UDg6On3N0h http://t.co/YsQzmmZI5Y
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@AustinCarr
Austin Carr
5 years
Microsoft is having a Nadellaissance! New cover story w/ @dinabass on how Satya Nadella’s Microsoft surpassed Apple, Amazon, and Google in value (without fluff about its culture + corporate empathy!)
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@AustinCarr
Austin Carr
10 years
MIT's super slippery coating gets out every last gob of toothpaste, mayo, syrup, even glue! http://t.co/1SAnYta1Of http://t.co/Pi06JfQxQB
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@AustinCarr
Austin Carr
11 years
Steve Jobs once ordered 4,000 lattes from Starbucks. We tracked down the barista who took his call http://t.co/8weU6rl51O
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@AustinCarr
Austin Carr
3 years
“Do I spend over $1 million to get fiber to 15 people?" My @BW dispatch from rural Arkansas, where local telcos struggle to close the digital divide due to $$$ rock trenching, signal woes from pine trees, and even squirrels chewing up equipment:
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@AustinCarr
Austin Carr
11 years
Instagram CEO Kevin Systrom just called taking pictures of brunch "revolutionary"
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@AustinCarr
Austin Carr
10 years
Airbnb has been testing an Uber-like car transportation system http://t.co/wc4volbbq8
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@AustinCarr
Austin Carr
7 years
@Amazon alone isn’t holding the knife [that's killing retail]" - @profgalloway
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@AustinCarr
Austin Carr
2 years
@silviakillings Lol, good luck finding a cheaper place here in Boston
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@AustinCarr
Austin Carr
6 years
Not another Yves Béhar profile! Rivals are tired of his fame. Ex-staff say he’s impulsive. His portfolio is spotted w/ questionable work. My LAST feature @FastCompany on the celeb designer who’s contributed to tech flops like Jawbone, Juicero, Theranos:
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@AustinCarr
Austin Carr
10 years
Why Snapchat's copycats don't understand Snapchat (but why Confide does) http://t.co/5wemrUOwkf http://t.co/1qunfk5g95
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@AustinCarr
Austin Carr
3 years
Jimmy Buffett DEF has to reconsider launching Margaritaville dental offices + graveyards🦷🪦🌴 My latest @BW cover story on Margaritaville's wild expansion into resorts, waterparks, ghost kitchens, and even weed:
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@AustinCarr
Austin Carr
9 years
In other words, forget what you've read elsewhere about Disney's MyMagic+ : ) http://t.co/129eO6ESEr http://t.co/vGa8V11nH4
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@AustinCarr
Austin Carr
2 years
BIG SAUCE WARS: McCormick has transformed into a condiment king by acquiring Cholula, Frank's RedHot, French's mustard, Old Bay + Stubb's BBQ. A @BW special report on the spice maker's battle with Heinz, Hellman's, and the hottest hot sauce brands:
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@AustinCarr
Austin Carr
1 year
Lithuania's @NordVPN is one of the world’s biggest VPNs, with a $1.6bn valuation. The startup sells web privacy + protection against snooping gov'ts/co's. But critics say VPNs are cybersecurity snake oil. A deep look at an opaque market going mainstream:
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@AustinCarr
Austin Carr
5 years
NEW @BW : Apple, Amazon & other co's created vast networks of humans listening to our Siri + Alexa audio. Tech execs say this isn't problematic or even intrusive. Inside the Silicon Valley's Eavesdropping Economy:
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@AustinCarr
Austin Carr
10 years
Why Nest could enable Google to create the OS for the connected home http://t.co/y4AcdYKUJG http://t.co/gJbkWcaA84
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@AustinCarr
Austin Carr
10 years
Microsoft Injects $15M Into Foursquare, Strikes Licensing Deal For Location Data http://t.co/K6fWunk6pm
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@AustinCarr
Austin Carr
11 years
Jawbone, Fitbit, Adidas: Here's how Nike responds to competitive threats http://t.co/vi65I3eha4
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@AustinCarr
Austin Carr
2 years
NEW @BW cover: Formula 1 racing is finally winning over the U.S. market 🏁🍔🇺🇸🍔🏁 My deep dive into @F1 's Americanization:
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@AustinCarr
Austin Carr
4 years
The puzzle business is BOOMING: - Amazon running out of 🧩 inventory - @RavensburgerNA sales up 370% 📈 - @WhiteMtnPuzzles orders soaring 10x - 20x (thanks to @ConanOBrien ??) A silver lining in this tragic era of self-isolation:
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@AustinCarr
Austin Carr
11 years
Tivli raises $6.3M to disrupt live TV -- would've killed to have this when I was in college http://t.co/Xc0bvbyvNi
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@AustinCarr
Austin Carr
10 years
What's Zuck up to? Six lessons that explain Facebook's biggest failures, threats, acquisitions, and ambitions http://t.co/iJOEKhvuYK
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@AustinCarr
Austin Carr
4 years
BREAKING: Carnival is facing a U.S. House panel probe over cruise ship COVID-19 outbreaks that resulted in 1,500+ infections and dozens of deaths: $CCL
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@AustinCarr
Austin Carr
5 years
NEW: Foxconn’s Wisconsin-based suppliers represent *just 27%* of its supply chain, internal docs show, revealing big discrepancies in Foxconn’s gov't filings + exec statements Dense + data-heavy story, but some holy-moly findings:
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@AustinCarr
Austin Carr
9 years
Another story on Disney's MyMagic+!?! Yes, but THIS is the real, untold story of its $1bn bet http://t.co/VnHIXyjGkp http://t.co/rQSEcMuRc1
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@AustinCarr
Austin Carr
11 years
How Square's redesign brought merchants $70 million in tips last quarter http://t.co/LRMPYA1Eyf
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@AustinCarr
Austin Carr
11 years
Foursquare on track to make $15 to $20 million this year: Ben Horowitz http://t.co/leziKSs8b0
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@AustinCarr
Austin Carr
12 years
5 Ways Hardware Makers Are Hurting Windows 8 http://t.co/1pYO70Ud via @FastCoDesign
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@AustinCarr
Austin Carr
4 years
Read this INSANE @BW story on the alleged scammer behind the "Fyre Festival of Pizza." I had to speak to 45+ sources (and almost @jarule + @arzE + @questlove !), all for a story on tiny pizza 🍕
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@AustinCarr
Austin Carr
11 years
Top Microsoft designer on Apple's flattened iOS software: "It's flattering when someone takes your idea" http://t.co/h6MFKmihNa
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@AustinCarr
Austin Carr
12 years
Start to finish: Read our fascinating series on Hipstamatic's rise and fall in an Instagram world http://t.co/pIDvuJsT #longreads
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@AustinCarr
Austin Carr
5 years
YouTube moderators are "required to view 5 hours of gruesome video per day." Several were denied vacation requests because they had too much terrorist content to review. Revealing @CaseyNewton dive into Google/Accenture's contract workforce:
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@AustinCarr
Austin Carr
9 years
Fun look here at how Jeff Bezos drove the Fire Phone in our new Amazon feature http://t.co/UDg6On3N0h #longreads http://t.co/p6wrlpB5Xp
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@AustinCarr
Austin Carr
12 years
Just saw Google Glass in the wild for the first time. That's officially one more time than I've seen a Windows Phone in public
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@AustinCarr
Austin Carr
2 years
. @Unity 's @JohnRiccitiello has led the game-engine maker to $1.74 billion of net losses since 2018. He's also turned $U into an ads juggernaut + called devs the "biggest fucking idiots." A wild @BW look at the ex-EA chief + his new bet on the metaverse:
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@AustinCarr
Austin Carr
11 years
In need of a lazy Sunday read? Please check out my cover story on @Nike featuring @serenawilliams http://t.co/a7FYENcziV
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@AustinCarr
Austin Carr
11 years
The truth behind "secret" innovation at Google X, Apple, and Nike http://t.co/vaYCu3ht5c
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@AustinCarr
Austin Carr
11 years
Why Apple hired the CEO of Burberry to revive its retail experience http://t.co/A1NoPLkROM
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@AustinCarr
Austin Carr
12 years
A must-read on Microsoft's past/future: Insiders talk Steven Sinofsky, Steve Ballmer, and Julie Larson-Green http://t.co/hd14MN3y
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@AustinCarr
Austin Carr
2 years
@carlquintanilla @NewYorker Still one of the more surreal interviews I've done was with Blockbuster's CEO during their downfall...never seen such willful blindness to the innovator's dilemma:
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@AustinCarr
Austin Carr
10 years
Airbnb CEO Brian Chesky: "We get compared a lot with Uber, Lyft...all really good brands. But it's not enough" http://t.co/FlF2QZyfzl
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@AustinCarr
Austin Carr
11 years
Up 65%, Foursquare's tips are growing faster than Yelp's reviews http://t.co/rDulBxFKWO
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@AustinCarr
Austin Carr
8 years
Read this huge new feature on @Chipotle 's E.coli crisis + year of struggle #longreads
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@AustinCarr
Austin Carr
11 years
Apple Hires Burberry CEO To Rejuvenate Retail Stores http://t.co/A1NoPLkROM
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@AustinCarr
Austin Carr
11 years
Why the pull-to-refresh gesture must die http://t.co/7KSg7mFXly
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@AustinCarr
Austin Carr
11 years
Really gorgeous data-viz from Foursquare showing the pulse of cities like Chicago, Tokyo, and London http://t.co/wZyGpY0SPQ
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@AustinCarr
Austin Carr
12 years
An inside look at how celebrities actually get involved with startups, investments, products: http://t.co/QsVa0ons
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@AustinCarr
Austin Carr
12 years
An Insider’s View On Instagram’s True Value To Facebook http://t.co/BiljrXMe via @FastCoDesign
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@AustinCarr
Austin Carr
12 years
For all the skeuomorphism haters: Key iPad, iPhone UI designer defends Apple's fake-leather design philosophy http://t.co/afPG7ZhD
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@AustinCarr
Austin Carr
10 years
How can retailers block Apple Pay with such shitty VeriFone UX? So embarrassing @CVS_Extra http://t.co/8SD8QyR161 http://t.co/uIE1JYlzbh
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@AustinCarr
Austin Carr
5 years
So damn excited to eat up "The Battle for @Uber " @MikeIsaac is a great reporter + storyteller. Support good journalism and buy his book:
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@AustinCarr
Austin Carr
10 years
Look: @Square prototyped a credit card! But here's why you may never get to use it http://t.co/Dml5w36W1f
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@AustinCarr
Austin Carr
11 years
Jon Rubinstein + other Apple engineers on what it's like to work at a design-centric company http://t.co/KwI0mB6HS7
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@AustinCarr
Austin Carr
6 years
First feature @BW with the indefatigable @mhbergen (who closed the story while moving to Hong Kong)! Where in the world is @Google 's Larry Page?
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@AustinCarr
Austin Carr
11 years
Inside Netflix's Project Griffin: The Forgotten History Of Roku Under Reed Hastings http://t.co/e9iG06LO
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@AustinCarr
Austin Carr
4 years
Inside @HP + @Xerox ’s $35 billion war over $35 ink cartridges 🔥🖨 New @BW dive into the printer biz with @NicoAGrant
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@AustinCarr
Austin Carr
12 years
Microsoft forbids "fruit" at events, meaning no Apple gadgets. Learn more fun facts in my feature on MSFT http://t.co/ZqPDDiK6
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@AustinCarr
Austin Carr
11 years
Why Flipboard's addictive flip gesture is still a "huge area of investment" http://t.co/nQUNb9q9pD
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@AustinCarr
Austin Carr
5 years
. @sruthiri ’s Reply All episode on Foxconn/Mount Pleasant is spectacular (and gave me a massive heart attack when it published while I was reporting on this stuff!). Highly, highly recommend:
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@AustinCarr
Austin Carr
9 years
Excited to finally publish a big, juicy new feature after six months of reporting -- some details coming in a sec
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@AustinCarr
Austin Carr
11 years
If y'all can't get enough of Elon Musk, do check Fast Company's profile of him: http://t.co/yLLoLD8BXo
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@AustinCarr
Austin Carr
1 year
NEW @BW feature: Nvidia CEO Jensen Huang delivered the first DGX supercomputer w/ 8 GPUs to @ElonMusk & @sama at @OpenAI in 2016. Now, thousands of Nvidia GPUs power apps like ChatGPT. Here's how $NVDA became the $1 trillion brain of AI, w/ @ianmking :
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@AustinCarr
Austin Carr
11 years
Google’s new Moto X phone shows the dangers of gesture-heavy UIs http://t.co/iraQnHSukZ
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@AustinCarr
Austin Carr
5 years
Good time to reread this @BW feature w @mhbergen : Larry Page's "semiretirement, perhaps colored by his health issues, conjures visions of a frail and aging luminary, so much so that it’s easy to forget that he’s younger than his successor, Sundar Pichai"
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@AustinCarr
Austin Carr
9 years
Why have so many execs left Snapchat? And what role does Evan Spiegel play?
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@AustinCarr
Austin Carr
3 years
How "Tim Apple" won the Trump era: A deep @BW look at China supply chains + Washington politicking, with @markgurman
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@AustinCarr
Austin Carr
3 years
* @RichardDreyfuss voice *: "Here's to the c̵r̵a̵z̵y̵ SENSIBLE ones, the m̵i̵s̵f̵i̵t̵s̵ TEAM PLAYERS, the r̵e̵b̵e̵l̵s̵ PROBLEM SOLVERS..." New @BW cover on Apple's post-Steve Jobs decade under Tim Cook:
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@AustinCarr
Austin Carr
11 years
"I remember telling Jony Ive, ‘Nobody is going to buy the gold.'" http://t.co/NwpOY01evs
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@AustinCarr
Austin Carr
2 years
@bchesky Brian Chesky, circa 2004 🕺
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@AustinCarr
Austin Carr
6 years
Inside Elon Musk’s forgotten $750 million factory in Buffalo, funded by New York taxpayers: - Musk still hasn't visited - Big delays and manufacturing challenges - Crates of unused equipment
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@AustinCarr
Austin Carr
11 years
At peak, Apple was worth more than Amazon, Facebook, Google, Microsoft, 2 Nokias, and 3 BlackBerrys--combined http://t.co/Na8m1nAW62
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@AustinCarr
Austin Carr
11 years
Tivli: one of the most promising startups to show how traditional TV can adapt to 21st century http://t.co/Xc0bvbyvNi @levie @jackabraham
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@AustinCarr
Austin Carr
8 years
Wow, Chipotle co-CEO Steve Ells now talking up potential of selling “pizza and burgers” on earnings call
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@AustinCarr
Austin Carr
2 years
@DavidSacks @EricNewcomer Just curious, David: have you and Elon actually studied 1st amendment case law? Or read books on free speech history? Not being cynical/trying to debate, just wondering.
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@AustinCarr
Austin Carr
10 years
Instagram is testing Facebook Places integration to replace Foursquare http://t.co/5UO7hFLy1t
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@AustinCarr
Austin Carr
3 years
China's antitrust case against Alibaba took "only 4 months to complete, whereas it will take years for US/EU regulators to go after" Facebook, Google, and Amazon. New @BW cover story on the bigger picture behind China's big tech crackdown:
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