Our greatest asset is the customer! Treat each customer as if they are the only one! - Laurice Leitao, Customer Services Professional
#CX
#CustomerCare
@JoannaBlythman
Vegan junk food was out forward as a growing trend in 2017/2018 but it’s looking like 2019 will be the year it really takes off.
I personally believe we need to bring Domestic Science back to schools so that people start really understanding what they’re eating.
@Peston
You’d have thought after the Brexit farce that the media would provide more informed coverage on subjects that actually matter to the nation. But no, clickbait bollocks as usual.
Restaurateurs report their most effective marketing channels are: Social Media, Online Listening and Search Engine Marketing. Are you making the most of your channels? We can create a strategy that works for you and your customers.
#customerservice
#CX
69% of job seekers are likely to reject an employment offer from a company with a bad reputation 😠 so your reputation doesn't just influence customer spending, but also your ability to attract and retain high-quality staff for your venue.
#marketingdigital
#business
@bbcdoctorwho
Just realised that whole bit about “never trust a man with a goatee” at the beginning of The Starbeast is totally about The Master where the Doctor’s memories are having an impact 😂
Can we also talk about what Nerys and Susie Mare got up to together, because it sounds wild.
Did you Know: 6 of the 10 tallest hotels in the world exist in one city! Can you guess which city that is? 🤔
If you guessed Dubai then you're absolutely right! More than half of the tallest hotels in the world are located in the stunning surroundings of Dubai!
#Dubai
#UAE
ABOUT SCOTT HEFTI
Scott Hefti is a photographer located in the Netherlands were he captures images that both mesmerize and connect people. His photos create more than visual pictures. They also transmit deep feeling, One feels uplifted after viewing 💌
70% of consumers want to learn about products through content as opposed to traditional methods, which is why your content strategy and marketing mix need to balance these needs with the messages your brand wants to send out. 📱
#marketingplan
#contentstrategy
84% of people expect brands to create content Source: Meaningful Brands.
The more your visitors can see of you and your business, the more reasons you're giving them to become a customer.
#ContentMarketing
#ContentMix
57% of people say an unaddressed negative review is a good reason to leave a brand
@Talend
🏃 Managing your reviews is essential and can be costly to ignore.
#reputationmanagement
51% of people have discovered a new company or product when searching on their phone Source:
@Google
Having a responsive website and mobile friendly advertising is essential as more people use their phones to connect online.
#MobileSEO
#BusinessMinded
"Reward Guest Loyalty with a Unique Scheme: If you’re location is promoting a certain selling point, then make it central to your loyalty program."
#marketing
#Tourism
#Hotels
3 Actionable Tips to Improve Your Business' Hospitality
#1
Hire the right people and treat them appropriately
#2
Adapt to local tastes while keeping your global identity
#3
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