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Tesco Bank Help Profile
Tesco Bank Help

@tescobankhelp

18,460
Followers
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Following
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Hello, welcome to Tesco Bank on Twitter. Here you’ll find links to useful info and tips to help manage your money. For support, tap the link to our Community.

Joined October 2014
Don't wanna be here? Send us removal request.
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@tescobankhelp
Tesco Bank Help
1 month
Stay connected with Tesco Bank and update your personal details with a few simple steps. Head to our App, online banking or give us a call on 0345 300 4278. #UpdateDetails #TescoBank
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@tescobankhelp
Tesco Bank Help
5 years
@ChanelOConor Ms.O'Conor, we are sincerely sorry for anything that has caused you to feel this way about us. I hope this gets to you okay as I appreciate you may be on a first class flight from your Austrian townhouse and busy preparing for tomorrow's Tracks Mondays. Best wishes - Alex
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@tescobankhelp
Tesco Bank Help
6 years
@chefgeorgelowe I'm not sure George! But in the words of Cher, do you believe in life after love? I do George, and I believe in you. So you keep skating and cooking, the right person will be right around the corner! - John
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@tescobankhelp
Tesco Bank Help
3 years
We love animals at Tesco Bank, and we wanted to say thanks to our colleagues and followers for sharing some lovely photos of your beloved pets for #NationalPetMonth . Check some of them out here.
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@tescobankhelp
Tesco Bank Help
2 years
For anyone that needs to send money to Ukraine, we have removed all send fees, so you can send money direct to a bank account for free. For more information visit
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@tescobankhelp
Tesco Bank Help
4 years
@ValeBianca_C Hi Valentina, I'm sorry to hear that. If you let me know what product you hold with us I can provide you with a contact number so we can see what we can do to help - Ross
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@tescobankhelp
Tesco Bank Help
8 years
As a precaution we have notified some customers that we have blocked their cards to protect their account -
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@tescobankhelp
Tesco Bank Help
2 years
With #ClubcardPayPlus you can round up your shopping to the nearest pound and add the extra pennies to your savings account. From weekly shops to family days out, what will you save up for? Find out more at
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@tescobankhelp
Tesco Bank Help
3 years
All our stores are safe spaces. Come in and ask for help any time you need it. #EveryLittleHelps
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@tescobankhelp
Tesco Bank Help
2 years
We are deeply saddened by the death of Her Majesty The Queen. Our thoughts and condolences are with the Royal Family, as we mourn the loss of our longest-serving British monarch. We are indebted to her dedicated service to this country.
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@tescobankhelp
Tesco Bank Help
8 years
Set up and manage Direct Debit payments to your credit card in seconds with our Banking App
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@tescobankhelp
Tesco Bank Help
1 year
@markjohnday Hi @markjohnday , thanks for your query. I'm afraid we do not offer multi-car insurance policies, so the vehicle would require a separate policy for itself to be insured - Saqib
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@tescobankhelp
Tesco Bank Help
3 years
@SaucySanogo Hello Memphis, thank you for getting in touch. If you can please send us a DM, so we can help you further – Caroline
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@tescobankhelp
Tesco Bank Help
4 years
If you’re affected by COVID-19 (coronavirus) you can apply for a credit card or loan payment break. You can apply for this by completing a form and returning it to us by email – no need to call. Find the form & all the information you need to know here:
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@tescobankhelp
Tesco Bank Help
7 years
@HamadAl_Noaimi We are no longer selling or buying Qatari Riyal at our travel bureaux, we apologise for any inconvenience – Scott
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@tescobankhelp
Tesco Bank Help
2 years
We’re sorry some of our Mobile and Online services are currently unavailable. We're working hard to get everything back up and running. We’ll be here to answer any of your questions while the problem is being fixed.
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@tescobankhelp
Tesco Bank Help
7 years
Do you know how to spot a scam? This quick clip gives you helpful tips to protect your financial information and avoid scammers. #TakeFive
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@tescobankhelp
Tesco Bank Help
8 years
More information for those customers concerned about their account.
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@tescobankhelp
Tesco Bank Help
4 years
At 11am, our colleagues will observe a national one minute’s silence, paying tribute to all NHS staff and frontline health workers who have sadly lost their lives to Coronavirus. You may be unable to reach us then but please bear with us while we take a moment to remember them.
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@tescobankhelp
Tesco Bank Help
9 years
It's our 1 day Twitter anniversary so time to meet our team who'll be here to help you 7 days a week #HappyWednesday ! http://t.co/ebzoGGBwy5
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@tescobankhelp
Tesco Bank Help
2 years
What a great #SurpriseSurprise that would be! Got to love our Cilla. Hope you have a lorra fun singing along to our #ClubcardPayPlus ad.
@simon_dukey
Simon Duke
2 years
Right so now it’s on the Tesco Bank advert can we start a campaign to get this banger to no.1?
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@tescobankhelp
Tesco Bank Help
2 years
We are delighted to be sponsoring the ScoTICAt Cat show this weekend. A great family day out where cat cuddles are a given. For more info visit
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@tescobankhelp
Tesco Bank Help
3 years
@incendery_lemon Some Might Say that is travesty! :( - Chris
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@tescobankhelp
Tesco Bank Help
8 years
Tesco Bank confirms full service has resumed for current account customers
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@tescobankhelp
Tesco Bank Help
4 years
If you used a credit card to pay for flights, holidays or events cancelled due to COVID-19, you can use our online form to query transactions or dispute a transaction with a retailer. This will help keep our lines free for our most vulnerable customers.
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@tescobankhelp
Tesco Bank Help
2 years
From days out to movie nights, you can pay, save, and pick up extra points, wherever you shop with #ClubcardPayPlus . Find out more about how to make your money go further at
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@tescobankhelp
Tesco Bank Help
1 year
Looking for tips on how to spend less, save more and manage your money? Take a look at our Cost of Living Hub, tap the link to find out more #EveryLittleHelps
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@tescobankhelp
Tesco Bank Help
8 years
More information for those customers concerned about their account:
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@tescobankhelp
Tesco Bank Help
3 years
Just a reminder that Online and Mobile Banking won’t be available from 3pm today until tomorrow morning. We’re sorry for any inconvenience. You can still check your account balance by giving us a call.
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@tescobankhelp
Tesco Bank Help
1 year
@majer_leigh Hi, thanks for getting in touch. Can you send us a DM please so we can help you further - Barry
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@tescobankhelp
Tesco Bank Help
3 years
There's been lots of news about Amazon not accepting Visa credit cards from next year. Our credit cards are Mastercard, so you won't be impacted if you have one. Just remember to check you have the right default card on your Amazon account before January.
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@tescobankhelp
Tesco Bank Help
3 years
The severe weather conditions mean we've asked some colleagues to stay safe at home. As a result, our phone lines may be very busy. If you’re struggling to get through, we’ll be here to answer any of your questions throughout the day.
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@tescobankhelp
Tesco Bank Help
5 years
We had some issues with our telephone service earlier, however it’s now fixed. Online banking and the mobile app are also working as normal for account servicing. We’re sorry for any inconvenience this caused.
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@tescobankhelp
Tesco Bank Help
2 years
Hold on to your broccoli, our new payment card, #ClubcardPayPlus is here. Giving you the power to make your money go further ⚡. Visit to find out more. Available to Tesco Clubcard members aged 18+, UK residents only. Subject to status.
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@tescobankhelp
Tesco Bank Help
6 years
@tropix31 Hello there, thanks for getting in touch. We take all of our customer feedback and suggestions on board so I will certainly log this for you :) - Caroline
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@tescobankhelp
Tesco Bank Help
7 years
You can now make payments with your Tesco Bank debit card using Apple Pay. Check out our guide to get started -
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@tescobankhelp
Tesco Bank Help
5 years
Unfortunately we're seeing issues with our mobile banking app, however online banking is working as normal for any account servicing. We’re sorry for the inconvenience and we’re working hard to fix this.
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@tescobankhelp
Tesco Bank Help
7 months
As we remember the sacrifices made by our Armed Forces, please join us for the national two-minute silence today at 11am, to mark Armistice Day and tomorrow at 11am for Remembrance Sunday. Thank you to our Armed Forces for your service, from all of us at Tesco Bank.
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@tescobankhelp
Tesco Bank Help
4 years
Today we’re turning purple for International Day of Persons with Disabilities. We recognise our colleagues and customers impacted by disability and celebrate the diversity that disability brings.
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@tescobankhelp
Tesco Bank Help
3 years
If you get a message like this #TakeFive and think before you tap the link. There's usually an increase in fake delivery texts during the festive period, it's called #smishing . If you're unsure, it's always better to contact the delivery company directly. @TakeFive
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@tescobankhelp
Tesco Bank Help
2 years
Wishing our customers and colleagues a very happy new year. Here’s to 2022. #EveryLittleHelps
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@tescobankhelp
Tesco Bank Help
3 years
If a friend or family member asks for money or a gift card on their social media this Christmas, it could be a scam by criminals. Always #TakeFive and check with them by phone or text first. And report it to Action Fraud or the Police.
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@tescobankhelp
Tesco Bank Help
1 year
Get the lowdown on what financial support is available during the cost of living squeeze, especially when it comes to rising energy bills. Tap the link to read our handy checklist #CostOfLiving #Support #EveryLittleHelps
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@tescobankhelp
Tesco Bank Help
3 years
@DONPAPARAZZI3 Good afternoon, thanks for getting in touch. How can I help you today? - Barry
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@tescobankhelp
Tesco Bank Help
4 years
(1/2) We’re working on a range of measures to help you during this uncertain time including delayed payments for credit card and loan customers and removing fees and charges. Unless you’re in immediate financial difficulty there’s no need to rush to the phone right now.
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@tescobankhelp
Tesco Bank Help
8 years
Have a lovely weekend everyone! Scott W will be back with you tomorrow. Check out our jumpers :) #ChristmasJumperDay
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@tescobankhelp
Tesco Bank Help
3 years
Hi everyone, all our services are now back up and running again. Thanks for your patience
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@tescobankhelp
Tesco Bank Help
6 years
Phone lines are open but due to weather issues we are busy and it will take longer than normal to answer calls. Customers can access bank accounts and insurance policies by visiting . We are sorry for any inconvenience and thank you for your patience.
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@tescobankhelp
Tesco Bank Help
3 years
We were having trouble with some of our services this morning. We’re pleased that everything is back up and running again. Thanks for your patience and we’re sorry if this caused any inconvenience. We’re keeping a close eye on things to make sure things keep running smoothly.
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@tescobankhelp
Tesco Bank Help
9 years
Apple Pay is here! Find out everything you need to know on our website
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@tescobankhelp
Tesco Bank Help
4 years
A little help with the new Tesco Volunteer e-Gift Card. You can now send an e-gift card to the person doing your shop in store, keeping you safe at home. T&Cs apply. Find out more at
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@tescobankhelp
Tesco Bank Help
2 years
Our Mobile and Online services are now back up and running and we’ll be keeping a close eye on them to make sure they stay that way. We’re sorry again for any inconvenience.
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@tescobankhelp
Tesco Bank Help
2 years
As we remember the sacrifices made by our Armed Forces, please join us for the national two-minute silences – today at 11am to mark Armistice Day, and for Remembrance Sunday on 13 November, at 11am. Thank you to our Armed Forces for your service, from all of us at Tesco Bank.
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@tescobankhelp
Tesco Bank Help
4 years
Already have an arranged overdraft with us? We are making the first £500 interest free from 9 April until 9 July 2020. You don’t need to call us to set this up – we will automatically remove all interest during this period. Find out more:
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@tescobankhelp
Tesco Bank Help
1 year
Need help? Follow this link to our Community for general support or to ask a question. Remember, please don’t post personal info online
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@tescobankhelp
Tesco Bank Help
2 years
Get a loaf of this! 🥖 With our new payment card #ClubcardPayPlus , you can now pay, save, and pick up extra points, wherever you shop - even online! To find out more go to
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@tescobankhelp
Tesco Bank Help
1 year
Looking for ways to spend less on food? Check out our tips on how to reduce waste and make your weekly budget go further. Tap the link for info #EveryLittleHelps
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@tescobankhelp
Tesco Bank Help
9 years
Apple Pay is coming to Tesco Bank. Read about it here: #ApplePay
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@tescobankhelp
Tesco Bank Help
3 years
It’s #TalkMoneyWeek so a great time to learn about how having positive money chats can really help with financial wellbeing. Check out some of the useful guides from @MoneyPensionsUK to see how to get started
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@tescobankhelp
Tesco Bank Help
2 years
A heads up from us, scammers are currently phoning people pretending to be from Amazon. One of their tricks is to ask for bank card details to process a refund. Stay alert and go to @takefive for lots more info on how to protect yourself from fraud. #FraudPrevention
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@tescobankhelp
Tesco Bank Help
8 years
Balance Peek on our Mobile Banking App now has an Android Widget. See Your Community:
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@tescobankhelp
Tesco Bank Help
4 years
Today is FASathon day! Tesco Bank are supporting @AgainstScams to encourage everybody to complete the online awareness session. Join in and make sure you’re #ScamAware :
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@tescobankhelp
Tesco Bank Help
9 months
Shopping for those last minute school essentials? Tesco Travel Money could help turn those unspent Dollars, Euros and more into Pounds. Tap the link to find out more. #BacktoSchool #TravelMoney
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@tescobankhelp
Tesco Bank Help
2 years
Sometimes we'll send you a text with a 'one-time passcode' if you're making a payment or buying something online. This is one of the ways we check that it's you making the purchase and not a scammer. It's really important that you don't share this code with anyone.
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@tescobankhelp
Tesco Bank Help
7 years
We’re launching a Current Account Interest and Clubcard Points Guarantee for existing customers
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@tescobankhelp
Tesco Bank Help
7 years
Can't believe we're at New Year's Eve already!!! Hope you all have a GREAT day & just send us a tweet for any banking queries :) - Eileen
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@tescobankhelp
Tesco Bank Help
8 years
Credit card users can now see pending transactions in our mobile app. See Your Community:
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@tescobankhelp
Tesco Bank Help
7 years
Current Account Guarantee feedback has been brilliant. Due to unprecedented demand we’ve paused new applications;
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@tescobankhelp
Tesco Bank Help
4 years
Stuck at home and finding it hard to access the cash you need? If you have a savings account or current account with us, and are self-isolating or shielding, you can now get between £20 and £500 cash delivered to your home, free of charge. Find out more at
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@tescobankhelp
Tesco Bank Help
7 years
With 3D Touch you can now perform a number of quick actions in our app to help get things done quicker. Learn more
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@tescobankhelp
Tesco Bank Help
3 years
Following some new updates, our Online Banking and Mobile Banking App are both back up and running as normal. Thanks for your patience.
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@tescobankhelp
Tesco Bank Help
3 years
@mitderzukunft Thanks again Lukas, take care :) - Joe
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@tescobankhelp
Tesco Bank Help
7 years
1 more sleep until #christmas ! Hope you're all just as excited as me!! Have a great Saturday folks & tweet us with any banking queries :)
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@tescobankhelp
Tesco Bank Help
5 years
@EinieUndAlbert Hi, thanks for getting in touch! This isn’t legitimate correspondence from Tesco Bank. Please forward this to us at phishing @tescobank .com so we can investigate further? We have a guide on spotting phishing emails here: which is worth reading - Clare
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@tescobankhelp
Tesco Bank Help
2 years
Pretending to be a friend, family member or trusted company is an easy way for a criminal to get you to hand over your hard-earned money. #TakeFive and be sure to check direct before sending that transfer. #TescoBank #FraudPrevention #TheArtOfImpersonation
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@tescobankhelp
Tesco Bank Help
2 years
Heading off on an adventure this Easter half term? Make sure you follow our handy check list before you set off so everything goes smoothly. #TravelTips #EasterHolidays
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@tescobankhelp
Tesco Bank Help
3 years
Enjoying our new look Banking App? You can now see all our products and services plus credit card customers can set up handy spend alerts. We’ve also made some improvements to how your transactions are shown following your feedback.
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@tescobankhelp
Tesco Bank Help
7 years
We have opened Current Account applications. You can benefit from our Current Account Guarantee. T&Cs apply
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@tescobankhelp
Tesco Bank Help
3 years
Hi everyone, all our services are now back up and running again. Thanks for your patience.
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@tescobankhelp
Tesco Bank Help
7 years
#HappyNewYear 🎉 when it comes everyone!! Have a fab time whatever you do & we'll be back next year! (By that I just mean Monday at 8 lol!)
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@tescobankhelp
Tesco Bank Help
2 years
#ClubcardPayPlus is just the ticket to make your money go further. From train fares 🚂 to weekly shops 🥦 you can round up your purchases to the nearest pound to help you save. Find out more at
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@tescobankhelp
Tesco Bank Help
7 years
Monday mission complete, time to go watch the new Game of Thrones episode! Hope you're all having a good one, we'll be back at 8am sharp! -M
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@tescobankhelp
Tesco Bank Help
3 years
Due to planned updates to our Online and Mobile Banking platforms, both services are unavailable from 10pm today until tomorrow morning. We’re doing this at a time when we hope minimal disruption will be caused, but we apologise for any inconvenience.
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@tescobankhelp
Tesco Bank Help
8 years
Tomorrow is the big day, if you prefer talking to us via social media then note we're back Sunday 27th. Happy Xmas
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@tescobankhelp
Tesco Bank Help
3 years
Some great insight from Psychologist Alexandra Brookes of @aberuni , on how criminals use our emotions to encourage us to fall for scams. Remember to STOP, CHALLENGE and PROTECT. #TakeFiveWeek @takefive
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@tescobankhelp
Tesco Bank Help
3 years
Saying ‘no’ to requests for personal or financial information is the best way to keep your details secure. If you receive a scam email forward it to report @phishing .gov.uk or text to 7726 which spells ‘SPAM’ on your telephone keypad. @TakeFive #TakeFiveWeek
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@tescobankhelp
Tesco Bank Help
2 years
It’s #InternationalWomensDay ! To celebrate, we’re sharing the stories of some of our incredible female colleagues. Whether they’re in-store, at Bank or behind the scenes, they’re doing their bit to #BreaktheBias . Check out more stories here:
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@tescobankhelp
Tesco Bank Help
8 years
Merry Christmas to all of our followers! Have a brilliant day, we'll be back at 8am Sunday 27th :) - Adam
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@tescobankhelp
Tesco Bank Help
9 years
As Andrea Bocelli said its ‘Time to Say Goodbye’. Thanks for your tweets but sadly this’ll be my final sign off. Steve is back at 8am - Josh
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@tescobankhelp
Tesco Bank Help
3 years
To remember the sacrifices made by our Armed Forces, please join us for the national two-minute silences – today at 11am to mark #ArmisticeDay , and for #RemembranceSunday , at 11am on 14 November. From all of us at Tesco Bank, thank you to our Armed Forces for your service.
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@tescobankhelp
Tesco Bank Help
2 years
To allow our colleagues and customers across the UK to pay their respects to Her Majesty The Queen, on Monday 19 September, some of our services will be unavailable. Visit Community at for details.
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@tescobankhelp
Tesco Bank Help
7 years
Have a lovely evening folks! We're off home now but back here at the usual time of 8am :) - Eileen
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@tescobankhelp
Tesco Bank Help
2 years
Had a text about a parcel but can’t remember ordering anything? Remember to #TakeFive and double-check it’s legit before clicking on any links or adding your personal details. For more tips on how to stay safe visit #FraudPrevention #TescoBank
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@tescobankhelp
Tesco Bank Help
3 years
A little help with the Tesco Volunteer e-Gift Card. You can now send an e-gift card to the person doing your shop in store, keeping you safe at home. T&Cs apply. Find out more at .
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@tescobankhelp
Tesco Bank Help
3 years
Because it’s #InternationalDogDay we’ve got a thread of British dog facts for you. The question is, did you know that…
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@tescobankhelp
Tesco Bank Help
2 years
Seen a loan offer that’s too good to be true? It probably is. Always beware if you’re asked for an upfront payment. And if you think you’ve been scammed, contact your bank, using the number from their official website. For more tips head over to #TakeFive
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@tescobankhelp
Tesco Bank Help
3 years
@mitderzukunft Hi Lukas, thanks for bringing this to our attention, this isn’t a legitimate email from Tesco Bank. Please could you forward this to us at phishing @tescobank .com so we can investigate further? - 1/2
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@tescobankhelp
Tesco Bank Help
2 years
When life gives you melons...pay, save, and pick up extra points, wherever you shop with #ClubcardPayPlus . 🍉Get the ball rolling and find out more here
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@tescobankhelp
Tesco Bank Help
8 years
Good night followers. Hope everyone it getting suitably excited for Xmas...I know we certainly are! Steven & Stephen
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@tescobankhelp
Tesco Bank Help
2 years
If you have Tesco Bank Home Insurance and want to welcome a refugee into your home, there’s no need to let us know for the first 12 months as your cover won’t be affected. Existing T&Cs apply. For more information visit
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