schengen visa is the worst for Indians.
Tickets, hotels, car rent booking, bank account, payslip, tax returns, noc from company, leave letter, passport, biwi, bache sab mangte hai for a stupid visa that takes 2 weeks+ to process.
The number of spam calls off late is crazy, Mostly financial service institutions are guilty on DND non adherence.
If TRAI is not able to act; the sectoral regulators have to crack down on sales models.
I’m digging in to find a way to file a PIL.
This nonsense has to stop.
When you visit any of our office, don’t be surprised if you stop someone in their veshti or whatever their ethnic dressing. Normalising wearing Veshti as our office attire :)
While India celebrated 100 unicorns this year, almost an equal number of founders born in India decided to build in US. Look at China born founders .
We have to get them all back to India to build from 🇮🇳 for the 🌎
Public markets are punishing.
@Paytm
with near $800 mil ARR has an EV of ~$3.5 bil, the next 5 private fintech (RZP, phonepe, cred, billdesk, pinelabs) collectively valued at $35 bil sitting on ~ $1 bil ARR.
almost same revs, 10x disparity!
I studied the top 100 listed cos in India, the 100th is Hero Motorcorp with a market cap of $6.6 bil.
to be among the top 50, you have to dislodge DLF at $12.80 Bil in Mcap. 1/n
We processed over 13 mil trnx in Aug, representing 7% of India CC trnx, almost all of it fintech. Won't be surprised if this get to 35-40% in 2 years with several new API stack providers coming in and heightened action around fintech. Bankers who get it will benefit.
We crossed 300 members in the team last week, the 300th hire carries Employee ID M2P0342, meaning 42 people quit working for us in 7 years. There have been 2 years when we had 0% attrition. Real metrics that makes me happy. the hard part is to keep it there
#justsaying
😀
5 years of bootstrapping, the only sheet i used to wake up everyday was the cashflow statement, a habit that hasn't gone away despite team growing 10x and enough fuel in the tank.
Crossed 25 international markets. 5 added in the past year. Suffice to say, we are the largest exporter of fintech from 🇮🇳 the fintech factory of the world😎
We crossed 20 live markets in Asia, we have revenue paying customers in each of these markets, crazy journey over last 2 years. By the end of this fiscal international revenues would be over 20%.
incredible
- 40% UPI tranx are < 100
- 70% of UPI trnx are <500
Irrespective of P2P or P2M this is market expansion, this segment was never served by cards.
1/n Credit card business is going through a tectonic shift and here’s all that’s happening.
CC transfers value from the poor to the rich that is, those who don’t pay in full also called revolvers (relative poor), subsidizes those who pay in full called transactors (relv rich)
So many folks ping asking to be Chief of staff, but why? What’s the infatuation with the title.
Early career try to be in the trenches, take up sales, product roles.
FY19, we were 5 years into building M2P Fintech we posted a modest 5 crs rev, but the power of compounding both across execution nd goodwill will allow us to close FY23 in excess of 500 crs
🎉M2P Fintech ranks 11th among the high-growth companies in the Asia-Pacific (APAC) 2023. This is the 5th annual edition of the FT ranking that showcases 500 high-growth companies across several industries in APAC.
#Fintech
#Gratitude
#Finance
#M2P
Why I bet my farm on 🇮🇳 🧵
While there is gloom across the world, 🇮🇳 is shining nd somewhat insulated from how things are playing out 🌍, of course, there were certain business models that thrived over the past few yrs due to easy money nd d party has come to a screeching halt
The number of people writing obituary on fintech in India is 🤯
Founders have an innate ability to fight against all odds, innovation and disruption are always on the edges.
Although, the arm chair critics, well, less said the better.
2 qtrs is all it took to realise
Cash flow > Cash Back
Many were cheerleading the cash burn and laughed at us on being profitable, we were called lifestyle business. The same folks now giving gyan on Gross margin, path to profits…🙄
What 70 hrs. Been at 100+ hrs for over 9 yrs.
most founders + core team endure this, many don't succeed, some burn out too, but have to weave our life around it.
Its a miracle that my marriage survived, thanks to
@ohkeshava
late last year we had
@UnitySFBank
go live on our Cloud Core Banking Platform, we are not the 1st and certainly won't be the last, but we did something unique that 10 yrs out will be seen as an inflection point in banking infra 1/n
We crossed 20 live markets in Asia, we have revenue paying customers in each of these markets, crazy journey over last 2 years. By the end of this fiscal international revenues would be over 20%.
Woke up to a call from an unknown #, the person on the other side was my prof from college, I’ve not spoken in over a decade.
The excitement in his voice was palpable as he shared the joy of seeing a feature on our story in TOI under Merchants of Madras, thank you
@sindhuhTOI
🙏
Great day for Indian Financial services, HDFC Bank breaks into top 5 global banks by market cap. Terrific franchise and likely to only get bigger from here
As we wrap up
#GFF2023
and reflect on the last 3 days, its nothing but a blur. This post is not about GFF, but for all the hustlers and the team who are at it, starting up in the most competitive market and at the most difficult funding winter we have witnessed.
Circa 2018, our
Someone asked me:
Why don't we see you in any of the start up events / awards given how long we existed.
Customer love is true award, growing and expanding revenues are true org***m, baki sab bakwas
for most indians one thing has become easier with the new TCS rule.
1 USD is Rs 100 including TCS. makes life easy to know what's the starbucks or McD cost in INR before placing the order 😅
Every flight we take, there is atleast one person who is probably taking their first flight, beaming with happiness, video calling their family, stuff of dreams. A lot of aspirations will get met in 🇮🇳 over the next 2 decades. Soak in the joy 🤩
when we were bootstrapped and profitable we were told we aren’t aggressive enough, it’s a lifestyle business, very small TAM, et all, funny the same folks extolling profitability.
Ideas can get stolen, products can be copied, in a hyper competitive and punishing market like India, execution is the only moat,
#Bakisabbakwas
#humbhigyaani
M2P TURNS 7🎂
We celebrated this
#milestone
with a unique (and totally fun) video inspired by a lovable celebrity most of us are familiar with. (Hint - He was a
#rockstar
in the 90's )
A huge shoutout to everyone who
#believed
in us over the years🙏🙏
#M2PTurns7
#7YearsOfM2P
M2P secures a spot on FT's 2024 high-growth list!
Honored by
@FinancialTimes
for our rapid growth in Asia-Pacific from 2019-2022. Big thanks to our amazing team and partners!
Read more to find out the companies in the ranking.
#M2P
#Fintech
#Growth
earlier this week, an investor exclaimed as they were looking to invest in a new age Credit Card / UPI on Credit fintech, this👇tweet of mine ruffled their IC and wanted to better understand why i said, what i said.
my take :
India is an Interesting market for CC, it will by far
When we went out to seek capital < 2 years ago, no one understood our business except for
@amrishrau
thanks to his tons of experience being an operator.
FF to now, half a dozen startups that are building fintech Infra in India, many will succeed for the ecosystem to thrive.
My hunch is SVB will find a new home in the next 2-3 days.
Perfect setting for a Buffet style move, pump in $ 8-10b, lend credibility, stabilise and extract the premium in 3 - 5 yrs.
Lot of foreign travelers take
@theniyo
for FX. Really concerned about potentially 10’s of 1000s of Indians stuck abroad without access to their money.
This clearly goes against the grain of protecting customer interest and do hope it’s resolved soon.
Random rambling on Infra business 🧵
One of the greatest joy of running an fintech infra is the opportunity to work with founders every day to co-create products, launch, test, iterate and refine some of these products and over time help these founders build large businesses 1/n
104 flights in '22, 119 days outside 🇮🇳
Busy year with revenge travel of sorts, work took me to 🇺🇸🇦🇪🇸🇦🇴🇲🇪🇬🇻🇳🇵🇭🇬🇧🇯🇴🇸🇬
2023 already promises to be a cracker, China willing🤞
Said another way, we are buying into Bangalore startup scene. 2 in 4 have been from luru, excited with the prospect of what inclusive innovation can do.
So resonate. We were bootstrapped and profitable and were told we are a lifestyle business.
Another, Managing Partner at a super large hedge fund told me, you are not a revolution. Had to tell him, yes we are in boring banking, but we make money, so not their kind 🤦♂️
The tragedy of the startup world is that most founders who raise VC, are smart and work really hard, would have mostly guaranteed $10M+ outcomes running slow boring profitable business over 10-20 years.
Instead most end up making Zero while vying for a $100M+outcome in 5-10 yrs
Bessemer estimates by 2030, India will grow:
Credit 2X to $5.5Tn
Mutual AUM 5X to $2Tn
Insurance 5X to $500Bn
1.Lending is not attractive as a venture funded business
2.Payments have low monetization potential
Glad to be among the Top 100 fastest growing cos in APAC. With criteria being 100% growth in rev for last 3 yrs. Being bootstrapped forced us to focus on what’s important, some of these recognitions are a by product of that relentless focus.
Very glad to complete our 3rd M&A. CBS is at the crux of all things that we can build with a Bank. We realised early that legacy core is the weakest link in a bank's journey to turn digital native. We set out to solve for this at global scale with BSG
this morning got connected to a founder, the one who made intro introduced the founder as buidling M2P of XYZ market. maza aa gaya, the feeling is special.😉
One of the cutest WA messages I receive most days is from my mom with a pic of her Kolam outside the house.
Today, her neighbourhood temple has Car festival or ‘ThiruTher’ ☺️ , so it’s dedicated for that
The founders of
#BillDesk
who i respect a lot and draw inspiration, although don't know them personally are cut from a different cloth.
Won't be surprised if they do a leveraged buy out or IPO in 12 - 18 months. Probably a good thing for India fintech along with
#phonepe
IPO
5 years out, we will all be grateful to
@vijayshekhar
for educating public markets on valuing new economy cos. this has not been easy for PayTM, but market makers pay the price all the time. Kudos to VSS, his team and paytm investors who are seeing through this curve up. 👏👏👏
looked back at the 5 yr financial plan we had made in 2018
We achieved in 3 yrs what we set out to do in 5.
goes on to validate 'Amara's law:
“We overestimate the impact of technology in the short-term and underestimate the effect in the long run"
with all things happening
13+ hrs in zoom + teams calls today but 2 fintech on our platform to YC and another 1 got funded, Super pumped with how we are enabling founders.
We are not perfect but earnestly trying to get there. Hiring across the org, come join to build global fintech infra out of India
Interesting trivia i learned:
Autorickshaws in Jakarta are called Bajaj as they were first introduced by the Indian Automaker "Bajaj" but the brand quickly represented the rickety medium of transport. Although Bajaj pulled out of the market many years ago but TVS stayed invested
won't be surprised if
@narendramodi
recommends Chennai for the giga factory when he meets
@elonmusk
given the hustle to win TN under
@annamalai_k
its a logical choice, as the Detroit of India, having lost some charm to Pune / Gujrat in the last couple of decades.
Good bye FY23!
a tumultuous year come to an end.
Suffice to say, we survived :)
- Team grew little under 2x
- Rev growth of > 2x
- Activated 6 new markets
- Lost a fair bit of money as we focused on growth, our 3rd yr and hopefully last year in losses 🤞
FY24 is a year to
Good bye FY21!
Indeed a year like no other
team - 3x
Rev - double digit $MM
Financing - 2 rounds announced 100+ crs
New Markets - 2
we marginally lost money (1st yr in red😉)
Super pumped for FY22.
Join us to build the future of global Fin infra from India
@poweredbyyap
Zomato & Paytm both new economy companies at ~ $1 bil in rev run rate and growing 30% YoY, market pricing them at 8x rev. will be interesting to keep track once they hit sustained profitability.
Will become a template for others looking to list in 🇮🇳
IMHO we need INR 3 - 5k EV
Chennai is by far the best city to hire, groom and grow team. Our attrition rates at <2% is a testament to that. Also companies like freshworks, chargebee have made working in Startups cool.
Do remember
@FreshworksInc
didn't layoff employees & even their vendor's employees during covid. Testament to the firm
@mrgirish
built. Doing business with high integrity & values is incredible.
This along with the fact that building from Chennai was against all odds. Congrats!
We r 7+ yrs since we started, 5 of those were bootstrapped, however the # of people who seem to think we are successful nd attribute to fund raising is mind numbing. With the imminent winter, it makes you wonder if the broader ecosytm is contitoned to a false pretense 1/n
CC business is getting re-written in 🇮🇳 thanks to UPI, the 600 bps on flows fat margin business will inch closer to 250-300 bps ROA in the next decade, could be great for consumers, very hard for mono-line CC businesses and banks that have thrived on extracting toll. The lines
As the sun sets on Citi India Consumer business today,
much like for the '000s of folks, it shaped my early career and made me who I'm today
Feeling proud to have been part of a franchise that redefined consumer bank in 🇮🇳 nd way ahead of its peers in digital.
#citineversleeps
Boom: Meet the 2023 Fintech 100.
This years' winners are shaping the future of A2A payments, spend management automation, embedded finance, and more.
#fintech100
#fintech
2021 - every week a🦄
2023 - every week a new profitable company.
the sense of urgency to be profitable is fantastic, most founder conversations too have moved on from when you raising next to when you are CM1 profitable😅
Its a great sign for ecosystem, we are leaving behind
TLDR :
#Sanskrit
College in Chennai got severely affected by the recent rains and seeking donors to help restore 1000's of priceless Books and palm leaf manuscripts that have been the back bone of research. Although affiliated to University of Madras, they don't get any Govt
On my maiden trip to Jordan 🇯🇴fascinating country and banking infra, implementation of Cliq, the UPI of Jordan (lot of pride when I mention it) is underway and it’s a beautiful country with a lot of history and a very young population
#Deadsea
In the 5 financing over the last 2 yrs, only 1 investor been buying in every round and that is the team at
@m2pfintech
, no greater joy than to have the team build conviction / buy into stock with all the risks attached. Privileged nd makes you inspired to give your best everyday
The wave of virus that’s inflicting severe coughing, fever and cold for weeks is worse than the Chinese one. It’s unrelenting 🤦♂️
No one is asking to Maskup, most people lack basic etiquette to cover while coughing or cover with palm and not wash hand 🤦♂️
At the beginning of the pandemic we were working with about 10 banks and by end of this FY we will cross 100 banks across 20 markets in Asia. Much rather be a 🪳 than a 🦄
Chase revenue, not valuation
Hire comrades, not pawns
Be tenacious, not just opportunistic
Build painkillers, not vitamins
Focus on culture, not just skill
Lead by example, not by force
Value execution, not ideas
Fundraise to scale, not to survive
Be a cockroach, not a unicorn
Spent a week in Bhutan, stayed
@PostcardHotel
, beautiful country nd a cozy property perched atop away from the bustles of town.
@KapilChopra72
you have a great team led by TJ and a very kind chef nd crew Best wishes.
us hogging the Bhutanese platter
@MKeshav_997
@ohkeshava
4 years since investor💕
and my first appearance on live TV😅
lot has changed in the past 4, been a whirlwind, team grew 20x , revenues ~ 65-70x, but the excitement continues and so much more to do.
I joke to my team about about how we were bootstrapped and profitable while
layoffs are not easy, not at all easy on founders, affected teams although at the wrong end of the bargain, mostly for no fault of theirs, moves on, probably finds some other gig, founders live on with the fatigue and mental toll for months. wish media is sensitive in reporting,
Taking care of each other starts with what goes in a contract. We at CRED have dropped non-competes from all employment contracts since July.
Trust is earned not forced.
Nuanced take
@amoldethe
Indian banks also don't spend enough on tech, Nearly a third of the global average of 350 - 400 bps on topline. beyond the large tech companies that have the ability to extract, there is a large platoon of tech providers who get paid peanuts and as they
It’s been a decade since I started doodling on an idea that’s shaping into a category creating business, we (
@mu2ayya
@prabranga
kannan sriram) celebrated by going back to where it all started, the humble tea shop next door to our office.
Last quarter we had 83 new
#fintech
that connected with us to find ways to embed a financial product. The sheer velocity of early stage
#Indafintech
is mind-blowing.
Several US fintech have India country scale volumes. A shopify or Marqeta doing ~$200 bil PV at 10 bps net take rate. PhonePe probably is in the league albeit the revenues
the credit bureaus needs a complete overhaul, its ridiculous that it takes 4 months for data to reflect, the entire business is caught in the legacy of past century.
come to think of it, all imported western systems have inherent inefficiencies that we need to unshackle to
terrific meeting with the Honb'le Finance Minister in Delhi yesterday with 2 dozen fintech founders.
refreshing to see the Minister setting the agenda, keeping the conversation frank, specific and action oriented, with pretty much the entire policy making stakeholders in
Union Finance Minister
@nsitharaman
interacted with start-up and fintech ecosystem stakeholders
Union Finance Minister asked regulators to hold monthly meeting with startups and fintech firms to address their issues and concerns
Department of Financial Services (DFS) to ensure