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@nationalrailenq

1,053,434
Followers
364
Following
8,658
Media
774,007
Statuses

24/7 support across the National Rail network. Real time updates and advice on services provided. All DMs deleted after 30 days of conversation ending.

Great Britain
Joined April 2009
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@nationalrailenq
National Rail
1 year
Hi @NoContextBrits , we investigated your below query however, the person in question has made it very clear that he don't care
@NoContextBrits
No Context Brits
1 year
Hello, @nationalrailenq . This man is sitting in my reserved seat and refuses to move, saying he has a ticket to ride. Please investigate.
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@nationalrailenq
National Rail
3 years
@weetabix @HeinzUK Due to a @weetabix adding beans to their cereal, all services will be delayed while we figure out what is happening....
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@nationalrailenq
National Rail
3 years
Evening all, Luke here signing in for the night shift with my Cuthbert the Caterpillar cake to answer your travel questions. #FreeCuthbert @AldiUK 🐛
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@nationalrailenq
National Rail
9 years
To the dancer who pulled #Madonna from the stage...check your train times here... http://t.co/ZFz2pfGCDy #BRITAwards2015 #lasttrain
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@nationalrailenq
National Rail
6 years
@Shxdipo Tom Cairney isn't bad.
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@nationalrailenq
National Rail
3 years
The National Rail website has been temporarily greyscaled as a mark of respect following the death of HRH Duke of Edinburgh. We are listening to feedback about how people are using the website and are making further changes today to make it more accessible to all our customers.
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@nationalrailenq
National Rail
2 years
It is with great sadness that the death of Her Majesty The Queen has been announced today. We send all our condolences to the Royal Family.
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@nationalrailenq
National Rail
13 years
Passengers are currently unable to alight from trains at Shepley due to reports by police of a lion in the area.
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@nationalrailenq
National Rail
7 years
#LondonBridge - If you see anything suspicious please contact a member of staff or phone BTP on 0800 40 50 40 or dial 999
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@nationalrailenq
National Rail
2 years
We're feeling curious...🤔 For those of you who are working from home, have you experienced WFH fatigue?
All of the time
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Most of the time
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Some of the time
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None of the time
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@nationalrailenq
National Rail
12 years
Trains through Llanfairpwllgwyngyllgogerychwyrndrobwllllantisiliogogogoch may be delayed due to a trespasser on the line.
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@nationalrailenq
National Rail
4 years
🚨Lucky draw time🚨 – Last week was Bike week 🚲 We want you to enjoy the simple pleasure of riding a bike and be able to take it everywhere with you! You still have time to enter our lucky draw and stand a chance to win a new BYB folding bike by @ternbicycles .
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@nationalrailenq
National Rail
6 years
To celebrate the longest day of the year, we duct taped a GoPro to the cab of the longest rail journey in GB, the CrossCountry, Aberdeen to Penzance route. Join us tomorrow, 8.20am as we stream the view from the drivers seat on our Facebook page:
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@nationalrailenq
National Rail
6 years
🎄Christmas Competition Time! 🎄 Fancy winning 2 tickets to the London Dungeon with return First Class train tickets? All you have to do is answer the following question correctly and comment your answer: Where would you find Temple Meads station? 🚄 Entries close 12:00 30/12
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Cardiff
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@nationalrailenq
National Rail
3 years
YEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEESSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS. IT'S COMING HOME!!!!!!!!!!!!!!!!!!! In other news, Luke here to answer your travel questions tonight.
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@nationalrailenq
National Rail
6 years
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@nationalrailenq
National Rail
8 years
What a way to start a Monday! #GameofThrones is back! #LiverpoolStreet
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@nationalrailenq
National Rail
6 years
Thomas the Tank Engine is older than you may think. The TV series was based on books written in 1946!
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@nationalrailenq
National Rail
6 years
Hello everyone, Luke here taking the 'graveyard shift' through to 06:00. If you have questions, I have the answers.
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@nationalrailenq
National Rail
2 years
Four domestic abuse survivors a day travel by train to a safe refuge for free using the #RailToRefuge scheme, by train companies in partnership with @womensaid . Retweet to let others know there is a way out.
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@nationalrailenq
National Rail
6 years
@Dan_Finchy Not soon enough.
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@nationalrailenq
National Rail
4 years
Looking for something to treat yourself during this second lockdown? grüum is clean skincare, haircare and shaving solutions brand that is kind to you and our planet 🌍 Share in a comment one self-care habit you have learnt this year for your chance to win a grüum £100 voucher!
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@nationalrailenq
National Rail
4 years
@NetworkRailEC
Network Rail East Coast
4 years
👏👏👏 A big thank you from Team Kings Cross to everyone working to keep us safe and healthy, to our transport industry colleagues and to key workers across the nation. 👏👏👏 #ClapForCarers #clapforkeyworkers @LNER @GNRailUK @GC_Rail @Hull_Trains @networkrail
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@nationalrailenq
National Rail
8 years
For the lady who has everything.... ;) #HappyBirthdayYourMajesty
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@nationalrailenq
National Rail
4 years
⚠️⚠️ #LondonBridge - UPDATE: London Bridge station has now reopened following an earlier police incident near the station. Trains may continue to be delayed, cancelled or revised whilst the train service is reinstated. 🚆Please check your journey at:
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@nationalrailenq
National Rail
5 months
🚊 @StPancrasInt just got a taste of the Big Apple! @aliciakeys brought the 'New York' spirit to London, and the applause is echoing through the tracks! 🍎🎹
@HarryLow49
Harry Low
5 months
Alicia Keys has just performed at a train station in London 🚆 🎹 @aliciakeys
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@nationalrailenq
National Rail
5 years
@VirginTrains @Joshyfre44 😲😲😲😲😲😲😲😲😲😲😲😲
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@nationalrailenq
National Rail
6 years
Evening all, a very upset Luke with you until 06:00. Any queries feel free to tweet or check your journey at Unless you're from Croatia in which case don't bother.
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@nationalrailenq
National Rail
2 years
@DatCatDer Thanks for confirming that. I'm just going to tag in @networkrail who manage London Paddington station to see if they can confirm who this was likely to be.
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@nationalrailenq
National Rail
3 years
Anyone can be affected by domestic abuse, and it’s sadly on the increase. That's why all of Britain's train companies are part of 'Rail to refuge' - providing free rail travel for those fleeing abuse, in partnership with @womensaid . More info 👉
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@nationalrailenq
National Rail
7 years
#ManchesterVic - Manchester Victoria station has been evacuated and trains are unable to run.
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@nationalrailenq
National Rail
2 years
Cafes, pubs and other hospitality providers around London are expected to be open this afternoon, so please don’t rush home immediately following the State Funeral and final procession so you can continue marking this historic day and help ease pressure on the rail network.
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@nationalrailenq
National Rail
3 years
Evening all, H (Luke) here to answer your travel questions tonight. Just kidding. I'm definately not H 👀 #LineOfDuty
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@nationalrailenq
National Rail
1 year
Can you guess this station? 🤔 Comment your guesses below 👇
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@nationalrailenq
National Rail
4 years
🎂Happy 100th Birthday #CaptainTomMoore . An inspiration to everyone. 🎂
@BBCLookNorth
BBC Yorkshire
4 years
Captain Tom Moore, the war veteran who has raised more than £29m for the UK's NHS, celebrates his 100th birthday with an RAF flypast
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@nationalrailenq
National Rail
2 years
💻How many days a week do you hope to return to your workplace when restrictions are lifted?
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@nationalrailenq
National Rail
3 years
@TheStourbridge Goodnight George😴 hope you've had a lovely birthday🐱🎂🥳 from all of us here at National Rail!🚂
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@nationalrailenq
National Rail
2 years
🤔If you've experienced WFH fatigue, what's the biggest effect on your work and wellbeing that you have noticed?
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Poorer sleep
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@nationalrailenq
National Rail
3 years
RIP Captain Sir Tom Moore. An inspiration to us all. You will never be forgotten. #CaptainTom
@captaintommoore
Captain Sir Tom Moore
3 years
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@nationalrailenq
National Rail
4 years
⚠️Strong wind🌪️ and rain 🌧️as a result of #StormCiara may affect your journey on Sunday 9 February⚠️ ❌Some train operators are advising not to travel ❌ 📱The latest updates on how trains will be affected can be found at
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@nationalrailenq
National Rail
1 year
What's your favourite view to see out of your train window? 👇
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@nationalrailenq
National Rail
7 years
#LondonBridge - Trains unable to call at London Bridge, Waterloo East, London Charing Cross and London Cannon Street.
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@nationalrailenq
National Rail
5 years
⚠️ #AugustBHWorks - Major upgrade work is taking place at London Kings Cross 🛠️On Saturday 24 and Sunday 25 August London Kings Cross station is CLOSED due to planned engineering work. ℹ️More information can be found here: #KingsCross #KingsUncrossed
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@nationalrailenq
National Rail
3 years
@hantskentflyer Unfortunately, I do not believe there is currently. I will leave a note for someone to look at on Monday to see if there is. As I to have been struggling to read while it is coloured differently.
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@nationalrailenq
National Rail
7 years
#ManchesterVic - You may use your ticket on Metrolink, TransPennine Express and Virgin Trains via any route.
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@nationalrailenq
National Rail
4 years
Thank you for joining the #RailwayFamily in observing the minute's silence.
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@nationalrailenq
National Rail
1 year
ℹ️There is a problem with real-time information on a number of systems including journey planners. This means that some systems may not be showing correct real time information This is being investigated and will be resolved as soon as possible.
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@nationalrailenq
National Rail
3 years
@JeffParlett @Specsavers @weetabix @HeinzUK Brilliant 😁 Hats off to you all for giving it a try!
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@nationalrailenq
National Rail
4 years
The BYB isn't just a folding bike, it's a whole new way to fold a bike Smiling face with smiling eyes To enter simply tell us in comment which place will go first with your new bike! #BRINGYOURBIKE Terms and conditions here:
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@nationalrailenq
National Rail
6 years
A little bit of etiquette goes a long way.
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@nationalrailenq
National Rail
8 years
A Wallaby on the line between Huddersfield and Stalybridge is causing delays of up to 10 minutes to trains between these stations.
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@nationalrailenq
National Rail
2 years
🌧️🌪️ #StormEunice - Storm Eunice will severely disrupt travel today, Friday 18 February. ⚠️The following train operators are advising passengers NOT TO TRAVEL ℹ️ For further details on how your journey will be affected, please visit -
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@nationalrailenq
National Rail
8 years
#Gillingham - Trains towards London are currently unable to run while emergency services are dealing with an incident
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@nationalrailenq
National Rail
4 years
Tonight, our thoughts and those of everyone in the #RailwayFamily are with the loved ones of those who lost their lives and were injured in today’s tragic incident
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@nationalrailenq
National Rail
1 year
Rail travel is the ultimate way to reconnect with the people, places, and things that we love. Join the journey because #NothingBeatsBeingThere
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@nationalrailenq
National Rail
6 years
@MarthedeFerrer Hi there, Unfortunately we can not do anything to help with this situation. But if you Contact the British Transport Police on 0800 40 50 40 or you can contact them at the following link -
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@nationalrailenq
National Rail
6 years
There will be 5,700 new carriages added to the National Rail network by 2021.
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@nationalrailenq
National Rail
1 year
Sheffield has been voted as the second top European city break in @TimeOutLondon 's list 🙌 It boasts vibrant bars & restaurants, a short ride to the beautiful Peak District and has been voted the greenest city in the UK 🌳 Why not add the 'Steel City' to your weekend trip list?
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@nationalrailenq
National Rail
7 years
A number of Train Operating Companies are offering free Standard class travel to police staff for the funeral of PC Keith Palmer today. 1/5
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@nationalrailenq
National Rail
7 years
#ManchesterVic - Trains are currently unable to run to / from Manchester Victoria.
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@nationalrailenq
National Rail
3 years
Today the rail industry unveils #LetsGetBackOnTrack , a national marketing campaign which celebrates rail’s role in connecting people to the places and things they love the most.
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@nationalrailenq
National Rail
1 year
Can you guess the station? Clue: This station helps connect Kent to our capital city.
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@nationalrailenq
National Rail
1 year
Can you guess the name of this seaside town? ⛱
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@nationalrailenq
National Rail
6 years
#UKSnow #UKSnowSR In areas where the RED weather warning applies, customers should head for home NOW. There will be NO train services in the RED weather warning area tonight, or first thing tomorrow morning. Services will start to be withdrawn from immediate effect.
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@nationalrailenq
National Rail
9 years
Not wanting to be left out, we had a crack at our own emoji quiz! For help: http://t.co/wkstHtiOKE #BeGentle http://t.co/grQJET4XC5
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@nationalrailenq
National Rail
9 years
Some trains towards London are currently unable to call at Walton-on-Thames, Hersham and Esher. Passengers should travel via Weybridge.
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@nationalrailenq
National Rail
5 years
Take an ASMR train journey with National Rail. Full 27min (yes, really) video here: Video created by @WhispersRedASMR
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@nationalrailenq
National Rail
6 years
The railway is full of hidden dangers. ⚡️ 25,000 volts on overhead power lines 🚄 trains travelling up to 125mph The risk of being killed or seriously injured is high, it is #YouVsTrain . Please, never take the risk.
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@nationalrailenq
National Rail
6 years
In New York there is an abandoned subway station under City Hall. While no trains stops there, they still pass through it.
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@nationalrailenq
National Rail
4 years
At 09:43 we will be joining together with @ScotRail , @NetworkRailSCOT and our #railwayfamily as we show our respect in a minutes silence to remember those who lost their lives in the Stonehaven derailment.
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@nationalrailenq
National Rail
2 years
No form of sexual abuse or sexual violence on our network will ever be tolerated. You can report anything that makes you feel uncomfortable by texting 61016, call 999 in an emergency. Learn more: #ItsNotOk #ZeroToleranceOnRail
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@nationalrailenq
National Rail
8 years
WIN! £500 John Lewis vouchers, Beats earphones & £100 Ticketmaster vouchers up for grabs. Get involved! #TinselTowns
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@nationalrailenq
National Rail
5 years
#StormFreya - Disruption through Crawley caused by a trampoline on the railway line has now ended.
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@nationalrailenq
National Rail
6 years
#RoyalWedding - Congratulations to TRH The Duke and Duchess of Sussex! We recommend that you stagger your journey home. Why not stay a while in Windsor to avoid the busiest trains, and explore the wonderful town. Queuing systems will be in place at both Windsor stations.
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@nationalrailenq
National Rail
6 years
@lwrisoci1 Hi there, I will report this to the train operator to be looked into.
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@nationalrailenq
National Rail
3 years
Don't miss out on your chance to live like royalty for a weekend. You can with a 2 night stay in a luxury apartment on the doorstep of Edinburgh’s Palace of Holyrood House, The Queen’s official residence in Scotland. To enter, just like this tweet by midnight on the 19th August!
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@nationalrailenq
National Rail
8 years
Buses will be replacing trains between Metro Centre and Prudhoe until approx. 18:00 #Wylam
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@nationalrailenq
National Rail
4 years
#Coronavirus – We would like to thank all our staff for their efforts in keeping Britain’s key workers and vital freight moving during this challenging time. Check our latest updates here 👉 #RailwayFamily
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@nationalrailenq
National Rail
6 years
Major disruption to and from London Euston until the end of service #WatfordJunction
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@nationalrailenq
National Rail
3 years
We’re saddened to hear that HRH Prince Philip, #DukeofEdinburgh , has died. Our thoughts and condolences are with The Queen and the rest of the Royal Family during this time.
@RoyalFamily
The Royal Family
3 years
It is with deep sorrow that Her Majesty The Queen has announced the death of her beloved husband, His Royal Highness The Prince Philip, Duke of Edinburgh. His Royal Highness passed away peacefully this morning at Windsor Castle.
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@nationalrailenq
National Rail
4 years
⚠️NEW: No trains calling at London Bridge until approximately 17:00 #LondonBridge ℹ️
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@nationalrailenq
National Rail
7 years
Our thoughts are with those affected by yesterday's events #WeStandTogether #StaySafe
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@nationalrailenq
National Rail
8 years
@ffsnorwich Hi, @AfellayAffect is not affiliated with us and I will be reporting this to @twitter now.
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@nationalrailenq
National Rail
6 years
YOU ARE ADVISED NOT TRAVEL VIA LONDON VICTORIA THIS MORNING. There is a very limited service running across the Southern, Thameslink and Gatwick Express network. #StreathamCommon
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@nationalrailenq
National Rail
2 years
@mikeymooser @FelixhuddsCat We can't accept any complaints made against this little feline beauty 😉 😂
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@nationalrailenq
National Rail
6 years
@TheSecondJack What do you call a train that eats toffee? A chew chew train.
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@nationalrailenq
National Rail
6 years
@cocorykers @annaonthemoon @Pink_Kitten42 @BTP @MariliaSavvides Hi there, whenever we feel necessary we will inform passengers to contact BTP when you feel in danger or need to report an issue. Train operators will also do the same. There has been a few adverts in place for the BTP and there are also posters at stations.
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@nationalrailenq
National Rail
7 years
#ManchesterVic - Manchester Victoria is expected to remain closed today, Tuesday 23 May. Trains will not call at the station.
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@nationalrailenq
National Rail
8 years
Great Northern services at #WelwynGardenCity are subject to minor delays and short formed services.
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@nationalrailenq
National Rail
8 years
#BexleyHeathLine - No trains between Lewisham and Dartford via Bexleyheath because of a landslip at Barnehurst
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@nationalrailenq
National Rail
6 years
🚨 There are currently no trains running between England and Scotland via the West Coast Main Line or the East Coast Main Line. Passengers are advised NOT TO TRAVEL to and from Scotland today. 🚨
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@nationalrailenq
National Rail
4 years
🚨Lucky draw time🚨 – This week it’s Bike week 🚲 Do you want to enjoy the simple pleasure of riding a bike and be able to take it everywhere with you? Enter the lucky draw and stand a chance to win a new BYB folding bike by Tern Bicycles.
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@nationalrailenq
National Rail
6 years
#ManchesterPiccadilly - All lines have been reopened.
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@nationalrailenq
National Rail
2 years
A National Moment of Reflection will take place with a one-minute silence at 8pm tonight to mourn the passing of Her Majesty Queen Elizabeth II and reflect on her life and legacy.
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@nationalrailenq
National Rail
2 years
Four domestic abuse survivors a day travel by train to a safe refuge for free using the #RailToRefuge scheme, by train companies in partnership with @womensaid . Retweet to let others know there is a way out.
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@nationalrailenq
National Rail
10 years
CLEARED: Trains are running normally between Liverpool Lime Street and Crewe following overhead wire problems at Runcorn
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@nationalrailenq
National Rail
4 years
🌪️ #StormCiara will disrupt train services across the country today🌪️ ❌Some Train Operators are advising not to travel❌ ℹ️The latest updates can be found at 📱Our real-time Journey Planner will reflect all changes to trains -
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