RAMPING UP: Our
#ConnectH2O
teams๐ท๐ฝโโ๏ธare in overdrive! Throughout SA, theyโre rapidly replacing outdated water meters with new electronic ones - 145,000 so far!
Meters are replaced in just 5 minutes! Learn more at and to look up if your meter is scheduled
โ ๏ธ BREAKING: We have issued a city-wide boil water notice for our customers, as we struggle with low pressure & frozen pipes within homes. You should boil water rigorously for two minutes before drinking or using to cook.
#satx
In a plumbing emergency, know where the water shut-off valve is. Learn about it BEFORE thereโs an emergency.
En una emergencia de agua, ยฟsabes dรณnde se esta la vรกlvula de cierre de agua? Prepรกrate, ANTES de que haya una emergencia.
โผ๏ธFirst, let us correct a rumor: SAWS is NOT going to shut water off to the city.
We are experiencing some outages due to power issues & freezing temps, but be assured that we have back-up systems to provide
#satx
with water. More info:
#txwater
โ If you live in the green areas on the map below, your water is SAFE๐๐ผto drink as is. (Boiling is no longer required.)
โNot sure where you are on the map? Type in your address here โก๏ธ for your water quality status.
#satx
BREAKING: SAWS will charge all customers the LOWER of 2 amounts on their next bill: either the total charges for current month, or last monthโs charges, whichever is lower โฌ๏ธ to aid customers who might have a high bill due to a freeze-related leak โก๏ธ
๐ท๐ฝโโ๏ธ๐ทJOB FAIR: Ready to serve your community ๐๐๐ have a rewarding career? Weโre hiring utility technicians, senior utility techs & equipment operators.
โ๏ธ External hirees can receive up to $2K in incentives
๐ Feb. 25 (Sat.)
๐ฐ 9 am-1 pm
๐ 3930 E. Houston
#WorkThatMatters
BOTTLED WATER RUSH UNNECESSARY:
The water provided by SAWS, as always, has been reliable & safe for use in your normal everyday activities.
๐๐ผOur supply is 100% safe to drink
๐๐ผWe are a 24/7 operation & will continue to provide water to
#satx
under ๐ฎ๐น๐น circumstances
#txwater
โ๏ธโ๏ธAs temperatures rise above freezing, and if you think you may have frozen pipes on your property, youโll want to shut off your water service at your meter box. Hereโs a DIY video showing you how to do it.
โ ๏ธBREAKING: SAWS has lifted additional
#satx
areas from the boil water order. Type your service address here โก๏ธ for your water quality status. The โ๏ธGREENโ๏ธ areas mean your address is in the clear.
REMINDER: Please continue to BOIL your water before consuming or using to cook until SAWS rescinds the boil notice. When that time comes, we will publicize and alert media outlets. Thank you.
โ ๏ธ BREAKING: We have issued a city-wide boil water notice for our customers, as we struggle with low pressure & frozen pipes within homes. You should boil water rigorously for two minutes before drinking or using to cook.
#satx
So-called "flushable" wipes can be misleading. While they may flush easily, they don't break down the way TP does and lead to clogged sewer pipes. Learn more about protecting our city's sewer pipes.
#PipesDontLie
๐ฎ ๐ฏ Our CEO Robert Puente sees
@Ron_Nirenberg
โs 1,000 free lunches & will pay it forward to personally buy 1,001 free lunches for San Antonians tomorrow! Will drop more details Sunday AM. Whoโs got next? ๐คทโโ๏ธ
#satx
@eatmigos
@llljayofficial
SAWS understands our customersโ frustrations w/ prolonged water outages for some areas of the city. The colored areas on this map (as of Feb. 17) illustrate outages occurring in our service area, affecting 30% of customers. Areas will change as we work on restoring service
#satx
The "3 Ps" are the only items that should be disposed into the sewer system: Pee, Poop, and TP! Want to learn more about protecting our sewer system? Visit
#PipesDontLie
โ๏ธAttention
#ATX
: The SAWS water tanker (pictured below) is at the Onion Creek Soccer Field, 5600 E. William Cannon Dr., until 7 p.m. Bring your own jug to fill up with FREE drinking water!
#txwater
PLEASE RT!
Every time you flush a so-called "flushable" wipe, you help create monstrous, smelly and COSTLY piles of rags that clog our
#sewers
and cause disruptions at our
#sewage
treatment sites. Toss 'em in the trash! And TAG a friend who still flushes. ๐
#WipesClogPipes
#๐๐ข๐ฌ๐ฉ๐๐ง๐ข๐๐๐๐ซ๐ข๐ญ๐๐ ๐๐๐จ๐ง๐ญ๐ก: ๐ทโโ๏ธ๐ทโโ๏ธCome rain or shine, these invaluable field workers are in the trenches, tackling water emergencies with an unwavering commitment to serve our community. ๐ง๏ธโ๏ธ With a combined 58 years of service, this team helps keep our water and
Our crews continue to work 24/7 on repairs to our system and we are making significant headway on restoring water to all. Your help identifying leaks is key to helping us restore our system.
#satx
โ๏ธBREAKING: Once-a-week watering rules (Stage 1) begin Wed., Sept. 1 for
#satx
๐งWatering day is based on last digit of address
๐งBefore 11 am or after 7 pm
๐ง ๐๐ผ Hand watering allowed any day, any time.
๐งMore info:
#txwater
#conservation
@BillTaylorKENS5
POP-UP SALES: Weโll be selling our ๐ช Fiesta 2022 medal at 2 special pop-ups at our Headquarters:
๐ Wed.-Thurs. ONLY (April 6-7)
โ๏ธ12-4 pm
๐2800 US Hwy 281 N. (Mulberry & 281 N.) Tower 1
โ๏ธ๐๐๐ซ๐ ๐๐๐๐
@JeffGSpursZone
๐ฅ๐ฅDrumroll pleaseโฆ..
Our 2022
#Fiesta
๐ช medal just dropped โฌ๏ธ
โShame of Thronesโ๐ฝmedal sales to the public begin 8 am Tues., March 29, for $10 at our 2 payment centers (8 am-5 pm) Cash/check ONLY:
๐Las Palmas, 803 Castroville Rd
๐Comerica Bldg, 403 South WW White Rd
๐ฉ๐ฝโ๐ผ๐จ๐ฝโ๐ผ#๐๐ข๐ฌ๐ฉ๐๐ง๐ข๐๐๐๐ซ๐ข๐ญ๐๐ ๐๐๐จ๐ง๐ญ๐ก: The main connection between SAWS and our customers is our Contact Center team. This particular group of SAWS agents are on the front line to assist and troubleshoot with customers daily โ via ๐ phone or ๐ป chat โ to make sure
Our 5,000-gallon H2O tanker is on its way to
#ATX
to be located in public places determined by city due to the boil water notice. SAWS is ready to assist its neighbors like we have w/ Corpus Christi; cities of Rockport & Port Aransas when Hurricane Harvey hit last year.
#txwater
๐ฅตHEAT IS ON: We are taking proactive measures to ensure our workersโ safety in this triple-digit heat. Crews are provided with additional beverages with electrolytes to help them stay hydrated. Other safety measures include mandatory 15-minute breaks every hour. In some cases,
๐ชด
#SpringBloom
is back! And our
#gardening
experts will help you develop your gardening style while solving any design dilemmas! FREE plant for first 1,000 guests!
๐๏ธ Sat., March 11
โฐ 9 am - 1 pm
๐SAWS HQ, 2800 US Hwy 281 N
More info:
๐ถ ๐ณ๏ธ Sewer Surprise: Late Wednesday night, SAWS crews used televising cameras to rescue ๐ a puppy which somehow found its way into the system through a private line. Pup was picked up by ACS and taken to a vet to be checked out. ๐ค
โ๏ธBREAKING: Once-a-week watering rules (Stage 1) begin Thurs., March 10, for
#satx
๐งWatering day based on last digit of address
๐งBefore 11 am or after 7 pm
๐ง ๐๐ผ Hand watering OK any day, any time.
๐งMore info:
@COSAGOV
@KENS5
@ksatnews
@News4SA
@mySA
NO COINCIDENCE: The 30-inch main break near Loop 410 & Perrin Beitel that sent a geyser๐ฆ of water shooting into the air today occurred moments after
@manuginobili
announced his retirement. ๐๐
#ThankYouManu
#satx
#Spurs
The hand of the ๐king speaketh:
"It is my theory based on my years of work on the Casterly Rock
#sewers
, that clean
#water
leads to a healthier population." ๐
....and he doesn't mean that misplaced
#WaterBottle
๐
#gameofthrones
#DrinkTap
Ghosts and ghouls are scary, but clogged sewer pipes are terrifying! Don't let grease and wipes come back to haunt you. ๐ป ๐ Learn more about proper disposal at .
#PipesDontLie
#๐๐ข๐ฌ๐ฉ๐๐ง๐ข๐๐๐๐ซ๐ข๐ญ๐๐ ๐๐๐จ๐ง๐ญ๐ก: A talented trio of SAWS employees make up the Alamo City Tappers, a womenโs pipe-tapping team with four world championships over the years.๐๐ Pipe tapping is a competition of skill in which water operators from across North America
Great to have Mayor
@Ron_Nirenberg
visit our water distribution site at University Pump Station this morning. All our crews are out working throughout the city to help our community & get our service back to normal.
#satx
โ๏ธBREAKING: Stage 1 rules END Tues., Nov. 2. We still recommend watering lawn once a week, as grass begins to go dormant. Year-Round rules will be in effect: watering w/ sprinklers permitted any day before 11 am or after 7 pm
#satx
@melissamvega
@KENS5
@ksatnews
@UnivisionSATX
Are you ready for an emergency๐จ? Be sure to have these essential items handy & take appropriate action such as having extra water available. More info:
#satx
#BeReady
What happens๐๐when you๐ฝ flush:
๐ซ personal wipes
๐ซ baby wipes
๐ซ disinfecting wipes
๐ซ paper towels
๐ซ facial tissues
ONLY ๐งป ๐งป๐งป ๐งป is โ to flush
#WipesClogPipes
#txwater
SAWS employees rescued a puppy that fell into a sewer main Wednesday night.
The puppy โ named โDamselโ by staffers with the city's Animal Care Services โ is under observation and recovering after receiving medical treatment overnight.
#HispanicHeritageMonth
: ๐ท๐ฝโโ๏ธ๐จ๐ฝโ๐ป Behind the scenes, these Latino engineers are making extraordinary contributions at SAWS. With a combined๐ช๐ฝ 62 years of SAWS service (left to right), Vicente Garza, Engineering Manager; Orlando Cruz, Project Engineer; Lillian Martinez, Graduate
๐ช ON SALE NOW: Our 2023 โMulti-Flush of Madnessโ
#Fiesta
medal - a spin on the
#Marvel
movie โDoctor Strange in the Multiverse of Madness.โ
#PipesDontLie
๐ต: $10
๐IN PERSON: Las Palmas, 803 Castroville Rd
-Comerica Bldg, 403 South W.W. White Rd
๐ปONLINE:
โ๏ธWhat the FROST?! These mini ice sculptures seen around
#satx
today are actually frostweed, a native butterfly ๐ฆ plant that shows off during the first big ๐ฅถ freeze when moisture in the plant flows from the roots up into the stem, where the cold air freezes them.
SAWS dispatched a team of 10 crew members, 3 crew trucks w/ trailers carrying pumps and suction piping, along w/ a fleet service vehicle to areas devastated by floods in Hidalgo & Cameron counties - recently declared disaster areas since receiving 15-plus inches of rain.
SAWS crews continue to work 24/7 on critical infrastructure that provides๐ง water & wastewater services to 1.8 million people. If you see them working, please allow them to do their job safely by practicing
#SocialDistancing
. Maybe just give us a ๐๐ผ or friendly honk ๐
#satx
๐ซ This fall weโve donated 1,500 water bottles to schools so students can fill them at water stations, as regular school water fountains arenโt in use during Covid. Students can stay hydrated & focused on learning.
#SAWScares
#ValueWater
@SAISD
@CISSanAntonio
@NEISD
@SAISD
๐งนCLEAN SLATE: SAWS crews are busy rolling out new
#ConnectH2O
electronic meters, but first they give meter boxes a good spring cleaning before installation. ๐บ Watch how they do it here! And to learn more about the benefits of our new meters, and find out if you are on the
๐ฎOur CEO Robert Puente partnered w/
@llljayofficial
,
@eatmigos
&
#satx
restaurants to pick up 1,001 lunch tabs today (Sun. 2/21):
โ๏ธ 1. Starting @ 11 AM ask for the โSan Antonio Specialโ @ eateries in thread โฌ๏ธ
โ๏ธ 2. Receive 2 tacos +water FREE (must be present to receive)
UPDATED OUTAGE MAP (2/18): The pink areas show water outages.โ๏ธNOTE: **It is also possible that some customers may experience low or no water pressure within the white areas.** Areas will change as we work on restoring service. Thank you for your patience.
#satx
BREAKING: Once-a-week watering rules (Stage 1) begin Friday, July 10, for
#satx
.
๐งWatering day is based on last digit of address
๐งBefore 11 am or after 7 pm
๐งNOTE: Hand watering allowed any day, any time. ๐๐ผ
๐งMore info:
#txwater
โ๏ธ๐๐ฅ๐๐๐๐๐ก๐: SAWS temporarily halting cutoffs for nonpayment during
#coronavirus
health situation
- Balances will continue to accrue
- Payments can still be made online at
- Need bill assistance? Visit
#SAWScares
#satx