Jeremy Cai @jjeremycai Twitter profile

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Jeremy Cai

@jjeremycai

3 years

1/ Today, I'm humbled to share: @italic is now open for everyone — no membership required ❤️‍🔥 We raised $37M from Canaan & an all-star consortium of 100+ founders 💰 Having grown up in a manufacturing family, I'm proud to follow in my parents' footsteps to serve manufacturers.

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Jeremy Cai

@jjeremycai

4 years

Today, we're unveiling the new @italic — a revolutionary new membership model fulfilling the original promise of direct-to-consumer retail. Members access 1000+ products from the same manufacturers as top brands at prices where we don't profit whatsoever. It's quality, at cost.

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Jeremy Cai

@jjeremycai

3 years

1. @italic is now 75 ppl strong. 2. Today marks the second time ex-Amazon execs (from the 90s) have said "Italic can be bigger than Amazon." 3. Q4 is going to be crazy—we have so much to show the world. Stay tuned. We're going places! 🚀

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Jeremy Cai

@jjeremycai

4 years

My top priority for @italic is building a world-class management team. Refer your friends! If we hire them, we'll give you: — Lifetime membership ($∞) — Complete bedding set ($400) — 10-pc cookware set + knives ($350) — Full cashmere wardrobe ($250) — Any leather bag ($300)

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Jeremy Cai

@jjeremycai

3 years

I'm looking for a few people to thoroughly test a really important project for @italic . Reply below and the team will reach out. Testers will be compensated :)

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Jeremy Cai

@jjeremycai

3 years

👀🥽🎿

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Jeremy Cai

@jjeremycai

4 years

1/ Now that 🍎 is done, I have One More Thing to announce… Today, @italic is entering luggage. This is my favorite product to-date and really demonstrates our strength in supply chain. Super proud of the quality & pricepoint ($100) we hit on this one.

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Jeremy Cai

@jjeremycai

5 years

G Suite : Tools :: Craigslist : Services Gmail → @Superhuman @considerhq @FrontApp @missiveapp Docs/Sites → @NotionHQ @coda_hq @quip Chat → @SlackHQ @threads Meet → @zoom_us Sheets → @airtable Drive → @Dropbox @Box Slides → @Pitch App Maker → @retoolapp @tray @zapier

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Jeremy Cai

@jjeremycai

3 years

We're expanding the @italic leadership team ahead of significant growth. Join a world-class team ex Amazon, Alibaba, Shopee, Stitch Fix, Wayfair, Wish, Walmart, Poshmark, Tencent. VP Growth VP Product Successful referrals get lifetime membership + massive gift package.

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Jeremy Cai

@jjeremycai

3 years

The @italic team is composed of alumni from Amazon, Wish, Stitch Fix, Wayfair, Poshmark, Patagonia, FabFitFun, Zulily, and more. We are united by our mission to build a new, better model of commerce. We have crazy ambitious plans and hiring aggressively:

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Jeremy Cai

@jjeremycai

4 years

Really excited to finally launch our first fitness collection today with the best prices on weights you can find on the entire internet (all include free shipping). Hex Dumbbells Coated Dumbbells Kettlebells Pilates Ring Yoga Mat Yoga Block Exercise Ball

Italic

@italic

4 years

Fitness is important. You need to be strong to lift all the boxes you get from Italic. Kettlebells, dumbbells, yoga mats, exercise balls, we got 'em. Your home will be just like the gym but without all the mirror selfies. Order now, don't... weight (get it?)

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Jeremy Cai

@jjeremycai

3 years

November is going to be insane at @italic Sneak peek:

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Jeremy Cai

@jjeremycai

3 years

Thrilled to see @italic recognized on @FastCompany 's Most Innovative Companies alongside leaders like Nike and Shopify. We're the youngest company in our category and it truly feels like day one every day—there's never been a better time to join. DM me!

The 10 most innovative retail companies of 2021 - Fast Company

How Shopify, Nike, Resonance, Depop, and more changed the retail landscape in 2021.

www.fastcompany.com

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Jeremy Cai

@jjeremycai

4 years

Any top-notch designers out there who have some time for a few landing pages? I'm the sole designer on @italic and could really use the help!

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Jeremy Cai

@jjeremycai

3 years

Thrilled for @italic to make @theinformation 's Most Promising Startups that "have the potential to be the most valuable businesses in their categories based on their current revenue, business model, and growth prospects" Gradually, then suddenly ⚡️

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Jeremy Cai

@jjeremycai

3 years

Good night

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Jeremy Cai

@jjeremycai

4 years

WOW. @italic on @business (and that cover!! 😭🙏) "Style is about mastering a mix, not blindly following trends or piling on labels. I can carry my Vuitton bag (with my new Italic Dopp kit inside) and wear a pair of Veja sneakers and an Italic tee."

The Costco Membership Model Comes for Luxury Fashion

A bold move from e-commerce site Italic.

www.bloomberg.com

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Jeremy Cai

@jjeremycai

3 years

"I'm a wartime CEO" *sells software*

Matt Slotnick

@matt_slotnick

3 years

still think it’s funny that the tech community has renamed “having a job” as “operating”

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Jeremy Cai

@jjeremycai

3 years

We lose money on each candle—here's the story why.

Italic

@italic

3 years

🕯 The Story Behind Your Favorite Candle 🕯 We set out to develop a candle as unique as our story. Now one of our most beloved products, we’ve decided to share why we chose to lose money on them and show just how far we will go for our members

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Jeremy Cai

@jjeremycai

3 years

Took a few yrs but @italic finally made it to Buzzfeed! "Here's how it works, you pay $120 and get access to high quality manufacturers and let the customer shop factory prices. I'm talking $65 cashmere sweaters and $75 leather bags and wow I gotta vouch for the quality."

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Jeremy Cai

@jjeremycai

7 months

what kinda fuckin board is that??

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Jeremy Cai

@jjeremycai

4 years

Morning: wake up in @italic sheets, run in @italic shorts, shower & dry w/ @italic towels, light @italic candle, put on @italic sweats, make breakfast w/ @italic pan, pack @italic backpack, fill @italic bottle, put on @italic shoes, go to work @italic We're just getting started.

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Jeremy Cai

@jjeremycai

3 years

I'm still designing day-to-day at @italic which has gone from "cute, the founder's in Figma" to "you're blocking our [exceptional] engineering team." Refer a Senior Product Designer & I'll pay out of pocket to double our bonus ($1K → $2K credits).

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Jeremy Cai

@jjeremycai

5 years

Each of these products take 6-9 months and 3-5 prototypes to develop, produce, QC, ship, shoot, & launch (fast in this world). Most of our Q4 launches began in Q1 or Q4 '18, not including the time we spend sourcing & closing the factory partner.

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Jeremy Cai

@jjeremycai

3 years

Thanks @patrick_oshag for the opportunity to come on @InvestLikeBest !! Truly a bucket list goal for any founder. We discussed the business behind @italic ―manufacturing, infra, brand-building, and margin structure. Also, perfect timing to share our price drops later today 🎉

Patrick OShaughnessy

@patrick_oshag

3 years

My conversation with @jjeremycai , one of my new favorite entrepreneurs His company, @italic , offers goods made by the same manufacturers of high end brands, but for a fraction of the cost This is a master class on manufacturing and supply chain Enjoy!

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Jeremy Cai

@jjeremycai

4 years

If a friend wants to be on your cap table, let them in.

Daniel Pearson

@danielpearson

4 years

@pitdesi Good lord, I wonder if any founders are allowing $5K checks these days!

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Jeremy Cai

@jjeremycai

4 years

Thank you @itstheannmarie @tientzuo @WSJ for taking the time to preview the new @italic and cover our new membership model. The transition to selling our entire collection at cost has been years in the making. More to come soon—DM me to skip the wait!

Italic Brings a Membership Model to Selling Premium Products

Italic, an online seller of premium products from clothing to cookware, is remaking itself as a members-only business, pitching consumers on the chance to buy high-end goods at reduced prices for a...

www.wsj.com

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Jeremy Cai

@jjeremycai

4 years

1/ We are in the midst of a DTC reckoning — category leaders that previously commanded massive premiums have failed to deliver the revenue growth or exits comparable to software peers and have since taken significant valuation haircuts as smart money seeks yield elsewhere.

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Jeremy Cai

@jjeremycai

2 years

Scammers getting scarily good. This time, spoofed my real email and signature & sent this to an employee. Even built a fake LinkedIn w/ a real law firm (). This is different than the spammy "buy me a gift card" texts. What can I do about it? cc @jbrowder1

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Jeremy Cai

@jjeremycai

4 years

This month, @italic facilitated the donation of 1.3 million pieces of PPE (masks, gloves, shields) for 5 major American hospitals. No buzz, no press release — we saw an opportunity to leverage our strengths in supply chain & logistics and acted swiftly to help those in need.

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Jeremy Cai

@jjeremycai

3 years

We're tripling the @italic team this year and have some very ambitious milestones ahead. Searching for backend and full-stack engineers, designers, and PMs—all remote-friendly, marketplace experience preferred. Come join us! Same referral bonus stands.

Jeremy Cai

@jjeremycai

4 years

My top priority for @italic is building a world-class management team. Refer your friends! If we hire them, we'll give you: — Lifetime membership ($∞) — Complete bedding set ($400) — 10-pc cookware set + knives ($350) — Full cashmere wardrobe ($250) — Any leather bag ($300)

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Jeremy Cai

@jjeremycai

3 years

*cue the boss music*

Jeremy Cai

@jjeremycai

3 years

1/ Today, I'm humbled to share: @italic is now open for everyone — no membership required ❤️‍🔥 We raised $37M from Canaan & an all-star consortium of 100+ founders 💰 Having grown up in a manufacturing family, I'm proud to follow in my parents' footsteps to serve manufacturers.

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Jeremy Cai

@jjeremycai

7 years

"A New 95 [Theses]" from the wonderful @dstrachman and @William_Blake at @1517fund

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Jeremy Cai

@jjeremycai

4 years

Big launch tomorrow🧳

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Jeremy Cai

@jjeremycai

2 years

7 yrs on @unsplash , finally crossed 100M views 🤯 (I haven't uploaded a photo since 2016)

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Jeremy Cai

@jjeremycai

5 years

PSA / Reminder that while TikTok may seem like a relative upstart in the US, its parent company (ByteDance) has more employees than FB.

Jeff Morris Jr.

@jmj

5 years

Google & Facebook have no answer for TikTok: * Google now in talks to acquire Firework (30 second homemade videos) * Facebook launched Lasso in 2018 which failed to compete In an era where M&A & “innovation teams” think you can buy/copy products and win — TikTok is an outlier.

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Jeremy Cai

@jjeremycai

3 years

Western commerce is boring because it's looked down upon by designers & engineers despite being a >100x larger market than online advertising & SaaS (look to Asia). Join @italic as our second product designer (after me) & do work that you'll make the cornerstone of your career.

April Underwood

@aunder

3 years

Updating my Twitter feed to add more product and design folks at the cutting edge of great e-commerce experiences. Who should I follow?

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Jeremy Cai

@jjeremycai

2 years

@slooterman @italic sells a chunky 15 lbs weighted blanket for half the price of Bearaby using Oeko-Tex Cotton.

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Jeremy Cai

@jjeremycai

4 years

Team just told me that GPT-3 wrote the product copy for our two down-alternative products 👾 I only found out when the person who manages our site returned from vacation today and casually mentioned during evening standup. Wow. H/t @chris__lu .

Jeremy Cai

@jjeremycai

4 years

1/ Introducing the @italic down-alternative set 🍃💤 We've spent hundreds of hours in product development & sleep-testing samples to get the feel and warmth just right for the perfect year-round, earth-friendly comforter and pillow. Details in thread 👇

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Jeremy Cai

@jjeremycai

4 years

Nice start to the week for @italic ops. 81 on 30-day trailing NPS, 4.56 all-time avg product review. Service + quality = the backbone of any company.

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Jeremy Cai

@jjeremycai

3 years

Technology is the beating ♥️ of @italic & engineering is the fastest-growing part of our team. We're looking for an experienced Director of Engineering to join ahead of a breakout yr to manage our in-house merchant and consumer experiences. Know anyone who might be a good fit?

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Jeremy Cai

@jjeremycai

3 years

Continually so impressed with @avlok . Zero ego, no task too small, takes accountability, and wicked fast with email. Have experienced this firsthand and heard from multiple founders + fund managers. Truly an unsung hero of the @AngelList ecosystem, thank you for what you do.

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Jeremy Cai

@jjeremycai

4 years

Just finished our monthly internal merchandising review... wow is all I can say. Amazing new manufacturing partners. Categories you might not have expected. Really great products in store for @italic members over the next year.

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Jeremy Cai

@jjeremycai

2 years

Had a blast on @AcquiredFM covering all things @italic , the rise of cross-border commerce, and C2M vs DTC. As a long-time listener, LP, & big fan ‒ thanks for having me on, @gilbert @djrosent @sannykimchi !!

Acquired Podcast

@AcquiredFM

2 years

1st episode of 2022 🎉 We finally sat down with longtime ACQ friend and @italic founder @jjeremycai to chat about - the evolution of online retail - D2C & disintermediation - economies of scale - Costco's business model - the Freemium playbook + much more.

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Jeremy Cai

@jjeremycai

3 years

I've been trapped in my coworking space for the past hour — there's a full-blown wedding blocking the only exit. I can't leave without interrupting the service. WWYD?

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Jeremy Cai

@jjeremycai

3 years

1/ Stoked to finally release our @italic Snow Goggles! 🏔 Trilayer fleece foam prevents lens fogging 🥽 Two UV-coated lenses for variable visibility ⛷ Spherical design for full peripheral vision Comfort + performance at an unparalleled price ($75).

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Jeremy Cai

@jjeremycai

4 years

Truly devastated to learn of Tony’s passing. He’s been a role model for as long as I can remember and was the first person I reached out to for Italic. Have been trying to meet in person for years (both in LV and in Park City) and now will never able to. RIP.

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Jeremy Cai

@jjeremycai

3 years

@austin_rief Austin you're literally an investor - just DM me and we'll literally furnish your entire apartment 😪 Bedding, candles, towels, kitchenware, knives, whatever...

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Jeremy Cai

@jjeremycai

3 years

2/ Why open Italic? a. Manufacturing is pure economies of scale (volume📈 →prices📉), & our scale can now sustain our radical prices. b. We seek to enable everyone to live well—that means delivering the highest quality product at the lowest price, to as many people as we can.

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Jeremy Cai

@jjeremycai

3 years

I've been testing @opalcamera for months now and it's now my daily driver. Big respect & admiration to @VeerajChugh @sohlis for launching such a polished product in record time. PS ‒ they might not know it, but it's already made it on @TWiStartups and @AcquiredFM 😉

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Jeremy Cai

@jjeremycai

3 years

. @italic on @TheEllenShow for her final #12DaysofGiveaways ever! 🎁❤️

Ellen DeGeneres

@EllenDeGeneres

3 years

My audience is setting sail with Day 4 of #12DaysofGiveaways and you can too! Enter to win everything here:

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Jeremy Cai

@jjeremycai

6 years

"where's your family this yr for Thanksgiving?" Me: "they're down south" "Where, Texas?" Me: "no, Antarctica" (Here are photos my parents sent me yday)

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Jeremy Cai

@jjeremycai

4 years

Excited to finally launch our knife set! It's real forged from German 1.4116 steel — shaped under super high temperature and forged by hydraulic hammer, resulting in flawless geometry, extra density, lasting sharpness, and corrosion resistance.

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Jeremy Cai

@jjeremycai

4 years

Introducing the new & improved Cadence — the quintessential, perfect leather sneaker 🇮🇹 Full-grain Italian nappa leather 🇵🇹 Handmade in Portugal 👟 100% rubber Bolflex sole 🛠 Strobel construction $75 on @italic (3x less than any equivalent competitor)

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Jeremy Cai

@jjeremycai

3 years

16 new colors 🌈

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Jeremy Cai

@jjeremycai

9 months

@dannypostmaa @Derek2Tu is with — quietly powering a lot of the biggest indie apps already

Carbon | Data Connectors for LLMs

Carbon is a unified API to connect external data to your vector databases. Build better, personalized AI applications.

carbon.ai

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Jeremy Cai

@jjeremycai

5 years

sadly i do not

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Jeremy Cai

@jjeremycai

3 years

Deeply grateful to welcome Stella and Nicola to the @italic leadership team. Stella was founder/CEO at Little Passports for >10 yrs & an early leader at eBay prior. Nicola was the instrumental Americas GM at Wish. From strength to strength―join us!

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Jeremy Cai

@jjeremycai

4 years

When I was starting my first company, @blakeir was the first VC we ever pitched. He quickly passed but did so empathetically and provided sound reasoning / advice. That set the benchmark for all future interactions with investors.

Patrick OShaughnessy

@patrick_oshag

4 years

My conversation with @blakeir in investing in gaming. We discuss: - game monetization methods - esports - platforms (epic, unity) - loot boxes! - how to build a gaming team - in game economies Love this topic!

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Jeremy Cai

@jjeremycai

5 years

So, so excited about the @italic products coming the later this year. Can confidently say they're best value in respective categories, bar none. We've been working for so long on product development with hundreds of factories & many are finally entering production soon.

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Jeremy Cai

@jjeremycai

3 years

Add Ludacris to the list of @italic fans I did not know we had... right next to our friends at MadHappy cc @PeimanRaf !

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Jeremy Cai

@jjeremycai

4 years

Launching today: 10" enamel cast iron fry pan. ♨️🥘 The durability and heat retention you can expect from cast iron... 🧼🚿 With the convenience of full enamel coating (you can wash it with soap!) $30 for @italic members (3X less than comparable brands)

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Jeremy Cai

@jjeremycai

3 years

Look to China / SE Asia - C2M is the future, inheriting the original, bold vision of direct to consumer commerce. @italic is leading the front but more will follow and we will provide the infrastructure for them.

Candace Wu

@candacewwu

3 years

What’s your prediction on the future of e-commerce?

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Jeremy Cai

@jjeremycai

4 years

Boom! @italic luggage in Conde Naste Traveler 🙏 "The design is polished yet subtle, the kind of bag you'd feel as comfortable taking on a business trip as a weekend away with friends."

Italic

@italic

4 years

Big thanks to @MaddieFlager at @CNTraveler for the kind words about our Miles luggage collection! The word travel is IN their name, so they definitely know what they’re talking about.

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Jeremy Cai

@jjeremycai

5 years

We've been quietly building @italic and are now actively expanding our creative team ahead of big growth in next few months. Pls help! Graphic Designer Producer Product Designer

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Jeremy Cai

@jjeremycai

3 years

4/ New We rebuilt Italic from scratch to deliver a modern shopping experience while honoring the rich history we've inherited with our name. Fun fact: our font is 99% the same as the font used in the 1400s by the Aldine Press (creators of Italic) 🤯

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Jeremy Cai

@jjeremycai

4 years

Thank you @TheHustle @TrungTPhan for the lead story on @italic this morning!! Great way to start the week ☀️

Try This D2C Business Model On For Size

Italic wants to bring the membership model that makes Costco famous to the D2C space.

thehustle.co

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Jeremy Cai

@jjeremycai

3 years

tfw we beat an offer from binance 50% higher for an amazing tech lead the same day they shut down your personal account *send tweet*

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Jeremy Cai

@jjeremycai

4 years

Honored to be included on the Glossy 50 among great company!!

Glossy

@glossyco

4 years

Introducing Glossy 50, our annual list of fashion and beauty's biggest changemakers. This year's list includes @CTilburyMakeup , @Venuseswilliams , @jjeremycai and Sonika Malhotra. Subscribe to Glossy+ to gain immediate access to the list.

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Jeremy Cai

@jjeremycai

3 years

Have spent my entire career waiting for this moment @asana

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Jeremy Cai

@jjeremycai

3 years

Had a lot of fun brainstorming and sharing ideas with the incomparable @ShaanVP + @theSamParr + @abreu_tweets on the @myfirstmilpod this week! Thank you for having me on. Disclaimer: am not a millionaire.

Jacky Chou (buying online businesses up to $1m)

@indexsy

3 years

Eps #143 of MLM - @ShaanVP and @theSamParr chats DTC, being an immigrant in the midwest, and cold chain logistics with @jjeremycai . One of my favourite episodes so far:

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Jeremy Cai

@jjeremycai

3 years

What's happening under the hood at @italic is really, *really* hard and would've been impossible 5 yrs ago. Millions of miles & significant investment in tech, ops, & bizdev, and we're just finally getting started. We're playing the long game - join us!

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Jeremy Cai

@jjeremycai

4 years

If you're an @italic member, log in today to see a big surprise 🎁 for you and a friend — we can't really do a sale but this is our best way of thanking our early supporters.

arteen arabshahi

@arteeninLA

4 years

Who wants an @italic membership? I've got one to gift. (ps nice touch @jjeremycai )

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Jeremy Cai

@jjeremycai

2 years

@slooterman @italic Also has a more luxe version - 10 lbs, same factory as premium brands but for half the price.

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Jeremy Cai

@jjeremycai

4 years

What's in the Coming Soon tab on @italic is mindblowing right now 🏋️‍♀️🧘🥾🧤🍸🦮

Italic | Life is the Luxury.

Atelier-grade essentials from the same manufacturers as top brands with zero markups and logos.

italic.com

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Jeremy Cai

@jjeremycai

3 years

Joe would be a billionaire by now if he knew about NFTs

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Jeremy Cai

@jjeremycai

2 years

@slooterman @italic sells a chunky 15 lbs weighted blanket for half the price of Bearaby using Oeko-Tex Cotton.

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Jeremy Cai

@jjeremycai

2 years

akimbo @opalcamera

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Jeremy Cai

@jjeremycai

4 years

Another day, another launch! @italic members now have access to shop silky smooth lyocell sheets made from 100% eucalyptus fibers. The material is both extremely durable and super airy/breathable, perfect for summertime sleeping 🍃☀️💤

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Jeremy Cai

@jjeremycai

4 years

My talented sister is graduating RISD this year and looking for opportunities in London and NYC. I'm biased but she's one of the most thoughtful and technically-proficient junior designers I know and any company would be lucky to have her. Any companies she should look out for?

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Jeremy Cai

@jjeremycai

3 years

Inspiring to see how far @tryramp has come since playing with the beta just 2 yrs ago― talk about world-class execution. Grateful as a tiny angel & big congrats on everything you've achieved since the Paribus days @eglyman @karimatiyeh

Forbes

@Forbes

3 years

Fintech Ramp More Than Doubles Valuation To $3.9 Billion, Raising $300 Million To Take On AmEx In Massive Corporate Card Market

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Jeremy Cai

@jjeremycai

8 months

@tobi Made this Shortcut after getting frustrated w native apps: Tap to record → Whisper → copy to clipboard → appends to Apple Note. Mapped it to iPhone + Apple Watch action button and a keyboard shortcut on Mac via @raycastapp (Replace the API key and

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Jeremy Cai

@jjeremycai

5 years

Before starting @italic I interviewed 5 CTOs of the largest DTC cos founded in the 2008-2013 era & all mentioned "if we had built X today, we would have done it on @Shopify ."

Norgard

@BrianNorgard

5 years

Entrepreneurs there's so much high quality off-the-shelf software out there right now. Ignore building anything that's not your unique differentiator. You'll save time. You'll save money. You can finally focus on what makes your product special & relevant. Good luck!

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Jeremy Cai

@jjeremycai

3 years

Also, I'm super proud of this interaction/animation 🌺🌸

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Jeremy Cai

@jjeremycai

2 years

@slooterman @italic Also has a more luxe version - 10 lbs, same factory as premium brands but for half the price.

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Jeremy Cai

@jjeremycai

3 years

7/ Welcome to the new Italic! Manufacturers, thank you for your partnership Investors, thank you for your support Team, thank you for your hard work And, most importantly — customers, thank you for allowing us to serve you More here: Now — let's do this!

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Jeremy Cai

@jjeremycai

4 years

1/ Introducing the @italic down-alternative set 🍃💤 We've spent hundreds of hours in product development & sleep-testing samples to get the feel and warmth just right for the perfect year-round, earth-friendly comforter and pillow. Details in thread 👇

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Jeremy Cai

@jjeremycai

4 years

💎 Jewelry is back on @italic - last time it sold out in a day. We ordered >2x and this time it's selling even faster. If you're a member, now's your chance. If you're not a member, what are you doing?

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Jeremy Cai

@jjeremycai

5 years

Never received a speeding ticket in my life until this morning when a cop pulled me over for apparently going over 25 mph on a @BirdRide scooter (he called it a "thing"). I didn't even know that was possible... 🚓🛴

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Jeremy Cai

@jjeremycai

3 years

. @kevinleeme & @kchanthasiri are building something special with @immieats . Super-versatile, vegan bases are not only delicious & nutritious but also affordable & Asian parent-approved. Stocked up when it inevitably sells out and am *proud* to be a customer 🍜

Kevin Lee

@kevinleeme

3 years

I want to give a huge shoutout to @jjeremycai who I met through the internet but not in person yet. He bought @immieats during our pre-sale, and proceeded to send me texts every week with photos of each bowl he ate. It was one of the most encouraging things I've ever received.

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Jeremy Cai

@jjeremycai

3 years

3/ We've overhauled our membership, now called Italic Bold. We wanted it to be so good, it feels like you're stealing from us. For $60/yr, you get 💰 $120 credit 💰 Double referral bonus 💰 Credits for product reviews 💰 Exclusive sales ... and lots more

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Jeremy Cai

@jjeremycai

3 years

In SF this week - whom should I meet with?

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Jeremy Cai

@jjeremycai

5 years

Black Friday is exhausting & bad for the environment. Enjoy time with your family, sleep in, and fill your belly. Happy Turkey Day from @italic #slowfriday 😴

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Jeremy Cai

@jjeremycai

4 years

This allows us to be truly transparent in an industry where talking about price and markups is taboo (because that's how everyone makes money). We don't make gimmicky price breakdowns, we simply offer quality goods at prices brands can't beat. Take a look at how we stack up:

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Jeremy Cai

@jjeremycai

3 years

The @italic Member Services team is the backbone of our company and—with a 90-day CSAT of >98% & 30-day NPS of 70—has turned customer service from what is normally a cost center into a revenue driver. Great job @kevinbryantlou , proud of you & your team 👏🙇‍♂️

Chris Bakke

@ChrisJBakke

3 years

Friendly reminder that customer support roles are often the most overworked, underpaid, and universally under-appreciated jobs in a company. Be angry at the brand, their leadership, etc. - but not the people working overtime to resolve issues that they don’t fully understand.

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Jeremy Cai

@jjeremycai

4 years

It's a great day when you see your bag in @voguemagazine . Thanks for featuring our Phoebe Bucket Bag @rachel_besser ! " @italic is taking a different approach... unlock access to hundreds of luxury goods sold at cost."

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Jeremy Cai

@jjeremycai

3 years

6/ We are hiring across the board. We are still very early in our journey and every day, week, and month is a new opportunity to better serve our customers and manufacturers. Come join us in LA, SF, NY, Shenzhen, or Shanghai!

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Jeremy Cai

@jjeremycai

3 years

5/ We raised $37M led by Canaan & >100 top angels. @byronling1 is joining our board as we accelerate our product expansion & infrastructure. This brings our total financing to $50M and will establish Italic as the predominant direct-from-manufacturer marketplace in the West.

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Jeremy Cai

@jjeremycai

7 years

1. If you're interested or work in commerce/retail/supply chain, I encourage you to explore the world of crypto even if you will personally never own any crypto or engage w/ any protocols. Doing so is a valuable exercise in challenging your own fundamental assumptions of commerce

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