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Canny

@cannyHQ

4,545
Followers
122
Following
223
Media
1,289
Statuses

Helping teams listen to their users to build better products. Feedback is the breakfast of champions 💪

Remote
Joined February 2015
Don't wanna be here? Send us removal request.
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@cannyHQ
Canny
15 days
Are you ready to put your feedback management on Autopilot? 🚀 Now you can! Canny Autopilot is here to automate: ✅ Finding and deduplicating feedback ✅ Replying to users ✅ Summarizing long threads Check it out in your Canny account. Start managing feedback like never before!
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@cannyHQ
Canny
7 years
After many bowls of ramen… we have reached ramen profitability! 🍜 Read about how we got here and what we learned 👇
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@cannyHQ
Canny
6 years
Stop saying you'll just "pass it on to the team" 🙅‍♀️ show customers you care about their feedback with Canny for @intercom !
@mattnhodges
Matt Hodges
6 years
Super impressed with @cannyHQ 's new app for @intercom . Such a natural way to capture customer feedback, ensure they know it's valued and help your product team understand what to build next (and why)
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@cannyHQ
Canny
4 years
Canny recently hit a major revenue milestone: one million dollars in annual recurring revenue.
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@cannyHQ
Canny
3 years
Our integration with @clickup is live, and we're really excited about it. 🎉
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@cannyHQ
Canny
3 years
"PMs are supposed to be like catalysts." Listen to the rest of our conversation with @rousseaukazi on PM Chats:
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@cannyHQ
Canny
7 years
Just like everything else we do, here's our video made in-house 🏠 What do you think?
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@cannyHQ
Canny
1 year
Every day teams at @ahrefs , @clickup and others ship new features based on their users' feedback. In 2022, we saw a total of 49,041 completed posts. Now that’s a lot of feedback!
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@cannyHQ
Canny
2 years
Anyone played Wordle today?? 😏
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@cannyHQ
Canny
3 years
It's that time again! We're looking for another full-stack engineer to join team Canny 😊
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@cannyHQ
Canny
3 years
Over the past couple of months, we've been working on something a little different. Introducing PM Chats: a podcast where we have casual conversations with product managers on the ins and outs of product management. We'd love to hear what you think!
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@cannyHQ
Canny
4 years
Even the best project management software can’t determine your priorities for you. We recently teamed up with our friends @clickup_app to discuss how to integrate user feedback into your product prioritization process:
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@cannyHQ
Canny
2 years
Congrats to our friends @clickup as they celebrate 5 years of ClickUp! It's amazing to see what they've built in 5 years, and we can't wait to see what's to come in the next 5.
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@cannyHQ
Canny
7 years
Is SaaS breaking up with VC? 😉 Great article from @ChartMogul
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@cannyHQ
Canny
1 year
POV: you're a designer at Facebook. You develop a side project that solves a problem for PMs. You quit your job, travel, and keep building your product. The result: ramen profitability in > year, $3M+ ARR with no funding, 600+ happy customers. Cont'd in 🧵 #originstory
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@cannyHQ
Canny
6 years
One of our founders @sarahhum did a talk last month about storytelling to build your brand. Check it out on the blog! ✌️
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@cannyHQ
Canny
2 years
We have always been #remote , and we have no plans of changing that. It works for our team. We're all over the world, but we all vibe well. Each time we get together, it's special. But we also have the freedom to do focused work. Join us – we're #hiring 😉
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@cannyHQ
Canny
4 years
🎉🎉🎉
@sarahhum
Sarah Hum
4 years
@cannyHQ hit $1m ARR last week! Huge milestone for us 😊🎉 I'll probably write a blog post about it. DM/reply if you'd like to hear about something in particular 💕 ✅ Bootstrap to $1m ARR ✅ Do it with a small, remote team ✅ Do it without outbound sales
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@cannyHQ
Canny
26 days
Introducing Canny Autopilot! Join our webinar & learn all about it: 🤖 We’ll explain how Autopilot can detect & deduplicate feedback, summarize threads + more! Get $50 AI credits if you join our webinar & stay till the end! 🎁
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@cannyHQ
Canny
4 years
How the Canny pups celebrated Halloween: presenting 🍣 and a 🎃
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@cannyHQ
Canny
6 years
Cooool, we were nominated for @ProductHunt B2B Product of the Year 😻🙌We'd love your support!
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@cannyHQ
Canny
6 years
It has officially been one year since we launched! 🎉 Check out this post with highlights and lessons we learned 🙌
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@cannyHQ
Canny
2 years
The Product Chats podcast is live! In our first episode we chat with Sasha Freese of @indicoData to discuss how product managers can best listen to their customers. Check out the full episode here -
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@cannyHQ
Canny
2 years
We’re concerned and saddened by the ongoing crisis in Ukraine. This is an incredibly difficult time for the brave Ukrainian people, and our sincerest thoughts are with you all. All of us at Canny hope for a quick resolution to this crisis.
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@cannyHQ
Canny
2 years
Check out this great interview with our co-founder @sarahhum on the Bootstrapped Stories podcast! Sarah and @GuillaumeMbh discuss bootstrapping Canny, product feedback best practices, and much more! 🚀
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@cannyHQ
Canny
7 months
Reminiscing about the early days of Canny. 🫶
@a13n
Andrew Rasmussen
7 months
Throwback to six years ago when @sarahhum and I got grilled publicly by @sama and @yuris
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@cannyHQ
Canny
2 years
What's the first thing all new product managers should do? Erin Gray, Director of Product at @doximity , answers that question for us in this episode of Product Chats. Link to the full episode 👉 #product #productmanagement
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@cannyHQ
Canny
8 months
"To make product decisions, I need to be sure about users’ pain points," – says Stefania, @getAkiflow 's PM. Before Canny, Stefania was tracking user feedback one by one. It quickly became too much. Now, Akiflow's a feedback powerhouse. Learn more!
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@cannyHQ
Canny
2 months
Canny is 7 years old! 🎉 🎂 💜 To celebrate, @sarahhum wrote this post reflecting on: • Running a startup • #AI wave • Slow economy • Team dynamics • Personal wins and habits Curious about running a #startup ? Then this post's for you!
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@cannyHQ
Canny
2 years
Check out our Linear integration on Linear's Integration Directory. Automatically syncs Canny posts to Linear issues and keeps your customers in the loop.
@linear
Linear
2 years
New this week: ⊕ Integration Directory Discover a wide variety of add-ons and workflow improvements to enhance your Linear experience.
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@cannyHQ
Canny
5 years
Right on 💪
@usersnap
Usersnap
5 years
84% product managers are listening to #VoiceofCustomers when developing new products. Are you in it, or are you missing out? 💡New blog post that answers why and how to start using feedback: Why VoC should lead your product development process.
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@cannyHQ
Canny
7 months
Join our community on Discord! 💬 💜 ➡️ Want to be the first to know about our newest updates? ➡️ Like chatting & sharing knowledge? ➡️ Curious about product management, entrepreneurship & the B2B SaaS world? We’d love to see you there! ⬇️ #discord
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@cannyHQ
Canny
3 years
“Customers love the communication from us as well, and knowing that their feedback isn’t just going into a black hole." - Viamonte Sherman of @stickermule Read more about how Sticker Mule uses Canny on their team:
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@cannyHQ
Canny
3 years
“Canny has been a really important part of getting an overall picture of feedback in one place.” Read more about how @CircleCI is using Canny to collect user feedback and inform their product decisions:
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@cannyHQ
Canny
3 years
It's possible to create a product roadmap without a dedicated tool. But, using a tool to create and manage your roadmap streamlines the process, helps you prioritize, and keeps everyone looped in—all while reducing manual work.
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@cannyHQ
Canny
8 days
A few weeks ago our whole team went to Italy together. We worked hard on finishing Autopilot. Hard work gets a little easier when you're surrounded by breathtaking Italian countryside though. 😉 🇮🇹 ⛰️ Here are some highlights from our Italian retreat. ✌️
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@cannyHQ
Canny
7 years
We launched user profiles recently! Knowing which users want which features is our superpower 💪
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@cannyHQ
Canny
4 years
Thanks again, @weworkremotely ! 🎉 We had fun sharing Canny's story!
@weworkremotely
We Work Remotely
4 years
With roots from Facebook, founders Sarah Hum and Andrew Rasmussen have built @cannyHQ from the ground up ⬆️ Get to know the team and see how interpersonal connections and transparency live at the heart of its strong remote-first culture:
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@cannyHQ
Canny
1 year
Last week, a few team members came over for a surprise visit. So we spent two days working, eating, breaking out of escape rooms, playing arcade and board games and catching up. 🎉 Can’t wait to hang out in person again! #team #teamculture #culture
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@cannyHQ
Canny
9 years
Shipped a new feature today! Post Statuses. You can see if a post is being worked on, fixed, closed.
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@cannyHQ
Canny
8 months
Solo founders don’t always have time to chase after feedback. That's why @Timb03 from @pallyysocial switched to Canny. “The feedback started coming in on auto-pilot. No more sending cold emails – it was just a stream of incoming tickets.” Learn more ➡️
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@cannyHQ
Canny
5 years
Pastel 2.0 is live on Product Hunt! It's an awesome tool for gathering visual feedback when building websites. Check it out and give the @usepastel team some feedback!
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@cannyHQ
Canny
10 months
Why AI & why now? We asked top product experts from leading software companies about the future of #AI . Featuring: • @clickup @OpenAI @NotionHQ @midjourney @figma @Amplitude_HQ @AlltiusAi Discover tools that every #productmanager needs in 2023! (🧵)
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@cannyHQ
Canny
8 years
We added a new post status, "Planned". Let your users know what you plan on building before starting to work on it!
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@cannyHQ
Canny
2 years
Tiny products can make a big impact. In this episode of Product Chats we speak with @kenziecreative , VP of Product at @HelloAlice , about his approach to building tiny products. Check it out 👉
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@cannyHQ
Canny
1 year
We’ve received 102 upvotes on our @asana integration request. Clearly, people wanted it. So we built it! Super pumped to announce that it's now live! 🎉 Wanna see how we built it? It's not what you think. 🧖😅
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@cannyHQ
Canny
4 years
“Our teams love Canny. They love having a single source of truth for all customer feedback. It really helps them get a sense of what the customer voice is.” - Sean Carrell, @Compass Read more about how Compass uses Canny to inform product decisions:
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@cannyHQ
Canny
7 months
Big news — Canny's AI-powered smart replies are here 🤖 They’ll help you engage with your users and gather more info about each feature request. How? By posting on your behalf. It’s time to make every piece of feedback count 🚀 Try smart replies today.
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@cannyHQ
Canny
2 years
When you know what your users want, deciding what to build is easy. How do you know? Ask! Integrations, dark mode and other trends may fade. But some features will serve & please your users forever.
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@cannyHQ
Canny
5 years
The @firstround Review is one of the best publishers of #startup and #tech content out there. That’s thanks largely to its first content hire, Camille Ricketts. Here are three lessons from her
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@cannyHQ
Canny
4 years
Great list—thanks for including us! 👏
@smallbiz_tools
Smallbiz Tools
4 years
With the abundance of #software available, it's hard to know which tools are right for your #SaaS #business . @hicozycal breaks down some of the best tools to help your business along. cc: @intercom @NotionHQ @appear_in @cannyHQ @ChartMogul
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@cannyHQ
Canny
7 months
You've just finished your latest feature. The hard work is done, right? Not exactly. Without effective update announcements, your new feature might get lost. Don't let that happen! Try these free changelog templates!
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@cannyHQ
Canny
1 month
We’ve been working on something big. 🤫 😮 🌟 Ready for AI to support your feedback management? 🤖 Sign up here and be the first to know about our big launch. 🚀
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@cannyHQ
Canny
3 years
Pricing is a delicate balancing act between value and profits. That’s why pricing experiments are so important. Today's article on the Canny blog via @RightInbox covers popular pricing strategies, and how to successfully run pricing experiments.
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@cannyHQ
Canny
7 years
Cool! Canny got featured in @uxdesignweekly 😃
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@cannyHQ
Canny
9 months
Love seeing others sharing our vision of build in public! We truly believe in being open and listening to our users. #buildinpublic
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@cannyHQ
Canny
7 months
Thinking of organizing a team retreat? We highly recommend it. 😍 Let’s go behind the scenes of our latest team retreat near Toronto. @sarahhum , our co-founder, will tell you all about the planning, execution, and lessons we learned from this experience.
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@cannyHQ
Canny
2 years
Interested in how a product leader with over 20 years' experience builds new products? In the first episode of our second season of Product Chats, Sara Rossio, CPO at @G2dotcom shares some amazing advice on launching products. Check it out 👉
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@cannyHQ
Canny
6 years
Of course, we think all SaaS PMs should use feature voting software 💁🏻‍ - but we wanted to share why. Check it out:
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@cannyHQ
Canny
7 years
Our founders cheesin' it on our about page 😄🧀
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@cannyHQ
Canny
5 years
When you’re starting up, any opportunity is exciting—especially the big ones. However, there's a good chance it's not as rosy as it sounds #startups #bootstrapping
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@cannyHQ
Canny
2 years
In the latest episode of Product Chats, @meganberry of Octane AI shares some great tips for remote working as a product manager. One of her main tips is relying on async and avoiding meetings that don’t need to be meetings. Full episode 👉
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@cannyHQ
Canny
2 years
@localkels @lunchbag Thanks for mentioning us, Kelsey! Glad to hear you're enjoying using Canny😀
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@cannyHQ
Canny
4 months
Canny's underlying mission is to help other founders build awesome products. @sarahhum shares everything she knows to help entrepreneurs on a similar journey. That's exactly what this interview is all about. Check out the full feature here. 🌟
@go_relay
Relay by Chargebee 💭
4 months
Latest on Relay! ♨️ “Sharing Our Experiences, Wins, and Lessons is Also Humbling. It Keeps Us Honest,” and Other Notes on Building a Customer-First, Bootstrapped Business with @CannyHQ ’s Co-Founder, @sarahhum ⚡️ →
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@cannyHQ
Canny
2 years
Do you ever struggle with saying "no" to customers? Check out the *very wrong* and the *much better* way of declining a feature request. This is only part 1 – stay tuned for more! #productmanagement #featurerequests #customerservice
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@cannyHQ
Canny
9 years
100 users. Aww yeah! #justgettingstarted
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@cannyHQ
Canny
3 months
Reading product management blogs is like having a coffee chat with experts across the globe. Here's a list of the best product management blogs we've seen – take a look! Happy learning. 🤓 🧑‍💻 #pmblogs #productmanagementblogs #productmanagement
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@cannyHQ
Canny
3 years
Thanks for including us!
@teamuserpilot
Userpilot
3 years
TIL: There is more than one type of feedback tool: - Implicit - Explicit - Feature Requests - Email feedback We break down what they mean with real-world examples from @cannyHQ @hotjar and @typeform ! #feedback #prodmgmt #productmanagement
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@cannyHQ
Canny
6 years
Gotta nail that value metric 🙌 Great insight from @priceintel on Slack's pricing as we think about attempt #5 😳
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@cannyHQ
Canny
6 years
We managed to squeeze a few things in before the new year. Notably, our roadmap view 🙌 check out ours!
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@cannyHQ
Canny
2 years
#Automation helps us be efficient & productive. Super grateful for tools like @recruitee !
@upstackhq
UpStack
2 years
If you're ramping up your #hiring , find out the automated recruiting tool @cannyHQ uses when interviewing new candidates in the clip below 👀 For the full video, watch here:
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@cannyHQ
Canny
5 years
We're growing again! 🎉 Are you an awesome full-stack engineer? 👩‍💻👨‍💻 Do you dream of working in a small (but smart), bootstrapped, remote team? 🌍 Get in touch—we're fun to work with🤘
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@cannyHQ
Canny
7 months
Immensely grateful for shoutouts like this 💜
@serudda
Serudda
7 months
No sabes cómo escuchar a tus usuarios? Ya disponible el video de la semana, donde te enseño una maravilla llamada @cannyHQ
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@cannyHQ
Canny
4 years
If you haven't yet, subscribe to Canny Backstage! This week, we're talking about our own home office setups, how companies like @SlackHQ are handling the recent uptick in remote work, and where newsletters hold value.
@BrianaMorgaine
Bri Morgaine
4 years
I'm usually sort of neutral about newsletters. But, they have so much potential to be a really interesting look behind the curtain. I'm taking over the @cannyHQ newsletter (starting Wed); I'd love to hear thoughts: . Bonus: My dog will be featured.
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@cannyHQ
Canny
1 year
That's @sarahhum & @a13n 's origin story. Here's more from Practical Founders podcast. #founderstory #ramenprofitability #bootstrapped @GregHead
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@cannyHQ
Canny
10 months
Wanna get your new product into more hands & do it quicker? 🙌 Maybe you need to improve the way you announce your releases. 📢 Our release notes & changelog guide's here for that exact reason! 🌟 Get a full breakdown, examples, and free templates here!
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@cannyHQ
Canny
1 year
YES to public roadmaps! 🚀 👏
@LuoSays
Luo说不啰嗦
1 year
I just tried out @cannyHQ to create a public roadmap for EarlyBird, and I'm really impressed with the user-friendly interface. The free tier is more than enough for my needs. Users now can cast their votes for what they would like to see come next.
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@cannyHQ
Canny
4 years
Sometimes it's hard to get people to tell you what they think of your product—especially if you're an early-stage company, or have a small user base. Today on the Canny blog, we're talking about how to get valuable, actionable feedback.
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@cannyHQ
Canny
3 months
Jacques, our customer support lead, just closed his 25,000th ticket. Throughout his career, he's had 100,000+ customer interactions. Jacques wrote this post with his best customer support tips. Check it out here.
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@cannyHQ
Canny
2 years
👋 Hey! We're team Canny! Since @sarahhum and @a13n saw a need for a feedback management tool, we've grown to: 🌟13 people (and we're hiring!) 🌟 $3.5M+ ARR 🌟 $0 external funding 🌟 2500+ teams using Canny Follow along, leave us comments & let's connect!
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@cannyHQ
Canny
4 months
Our design team has been busy. And they’re excited to introduce the new look of our public feedback site! 😎 This update offers a more intuitive, user-centric experience. Explore the new design and see the difference. There’s more to come too – stay tuned.
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