Every day you choose how to respond to the events you experience. The outcomes you get are determined by the responses you choose.
This is the simple message of E+R=O. The “O” is feedback about the effectiveness of your R.
Want a better outcome? Choose a better response.
What does it mean to be “coachable?”
🔸You are eager to receive instruction and feedback without getting defensive or making excuses.
🔹You focus on getting better, not on protecting your ego.
🔺You are grateful that someone is willing to invest in your growth and success.
Talent is a gift. Getting better is a choice. You can’t choose your level of talent. You can choose your level of effort and how hard you work to achieve your goals.
The bottom line is this: Getting better at anything is about choices, not talent.
Culture is not a poster that hangs on the wall. Written statements are necessary for clarifying the culture, but documents don’t build culture. The attitude and behavior of people builds culture.
I am responsible for my decisions & behavior. Events have an impact on me, but they don't choose for me. I take ownership of my choices & actions, regardless of circumstance. I don't equate having to make a difficult choice with not having a choice. I always have a choice. Always
Suggested resolution for 2020 ➡️ Stop Complaining.
Complaining never made anyone or anything better, so eliminate it from your life. Instead, look for solutions. Be resilient. Find a way. Be a solver, not a complainer.
E+R= O
Discipline
#1
: PRESS PAUSE
Before you respond, think and gain clarity. Get off autopilot. Clarify the O you want, the E you have, and the R you need.
Press pause to see with clarity and respond with discipline.
Please!
1️⃣ Press Pause.
2️⃣ Stop jumping to conclusions based on limited and/or biased information.
3️⃣ Have the integrity & humility to acknowledge that there are relevant facts you don’t know.
4️⃣ Seek solutions. No BCD!
Practice on autopilot & go through the motions? You won’t get better. Practice in the comfort zone & avoid difficult work? You won’t get better. Quit when it gets boring? You won’t get better.
Want to get better? Practice the right things, the right way, for as long as it takes
If you are on a team—a real team—you fully embrace the reality that you win and lose together.
You learn and grow together.
You get better together.
You solve problems together.
You achieve greatness together.
You are on the journey together.
Every coach talks about culture. But remember this when it comes to doing the real work required to build culture on a team:
Average coaches have quotes.
Good coaches have a plan.
Elite coaches have a system.
People will respond to being challenged based on how much they trust you. The harder you push, the more credibility you need. You can only push people as far as the level of trust you have built with them.
Here is something very powerful I have learned from having cancer and going through chemo:
I cannot stop it from affecting my body, but I must not allow it to affect my mind.
The mindset I bring to this battle is enormously important.
Tough love is incredibly valuable, but rare. We need more of it. A lot more.
Love without toughness is too soft. Toughness without love is too harsh. The combination is powerful!
The difference between two equally talented teams is leadership and culture.
Nothing impacts performance more than culture. Nothing impacts culture more than leadership.
Building skill requires 3 commitments:
1) Choose the mindset.
The starting point is a “get better” mindset, not talent.
2) Do the work.
Focused repetition. Every day. For as long as it takes.
3) Be coachable.
The more coachable you are, the faster you will get better.
Being negative is easier than being positive. Bad news spreads faster than good news. Tearing people down is more popular than building people up.
Therefore, I choose to reject negativity. I will be positive and productive. I will seek solutions. I will build up, not tear down.
Discipline does not mean punishment. It comes from the Latin word for “learning.”
Discipline means getting better every day by consistently applying standards & principles to your life. It is not something someone does to you. It is something you choose to do for yourself.
A very small part of your life is affected by circumstances beyond your control. The overwhelming majority of your life is shaped by how you choose to respond.
I wonder what would happen in America today if people stopped criticizing others on Twitter and took ownership of improving their own attitude and behavior?
Want success? Follow the path:
> Do the work the path requires = Effort
> Say no to anything off-path = Discipline
> Say yes to hard things = Toughness
> Defeat obstacles = Resilience
> Ask for help, give help = Teamwork
> Stay on-path as long as it takes = Perseverance
🔺What you focus on feeds how you feel.
🔹If you focus on the negative, you will feel negative.
🔸If you focus on the positive, you will feel positive.
♦️Therefore, the ability to refocus is an essential mental discipline.
Nothing impacts performance more powerfully than culture. Nothing impacts culture more powerfully than leadership. Leaders build the culture that drives the behavior that produces results.
Event + Response = Outcome. The outcome you get is determined by the response you choose. If you want a better outcome, choose a better response. E+R=O
Leadership is a relationship of service, not a position of privilege.
It is not authority based on a title you’re given. It is influence based on trust you’ve earned.
It is about the person, not the position.
Leadership isn’t a destination. It’s a responsibility.
Wonder what would happen if people spent as much energy evaluating their own work performance as they do evaluating the game performance of college athletes?
This is true everywhere in your life.
At home and at work.
In every conversation and interaction.
When good things happen. Or bad things.
On the freeway and in the airport.
Everywhere. Always. For everyone.
This message cannot be overstated. Parents: Do not try to prepare the road for your kids; prepare your kids for the road. Struggle is a necessity!
⬇️⬇️⬇️⬇️⬇️⬇️⬇️
A lot of parents are uncomfortable watching their kids struggle or be in discomfort. Parents who intervene usually do it to alleviate their own discomfort, not their kids.
Work out your willingness to feel discomfort as a parent/coach. That’s where you need to do the work.
Eliminate BCD from your life! No one is exempt from having to deal with frustrating or inconvenient things. When confronted by disruptive situations, respond with resolution (find a solution) or resilience (navigate through it with a positive mindset). BCD only makes things worse
Many people want change without discomfort. It doesn’t work that way. If you want real change, you must embrace the productive discomfort that real change requires.
Leadership is difficult, demanding work. It is not for the faint-of-heart. It is not for the emotionally fragile.
Leading well requires inner strength and stamina. Mindset precedes skill set. The quality of your inner work determines the quality of your outer work.
Average performers and elite performers both feel discomfort at The Edge. The difference lies in the choice they make. The average make the choice to give up at the point of discomfort. The elite embrace the discomfort and do the work.
Team discipline
#1
: Put the team first. Commit to we, not me.
Personal issues and personality differences must be secondary to the mission of the team.
Are you putting the team first?
When adversity strikes (and it will), what will be tested is your toughness, not your talent. Some people are crushed by adversity, some survive it, but there are those who get better because of it.
There are two core beliefs at the heart of effective leadership, coaching, and teaching:
Belief
#1
: There is greatness in everyone.
Belief
#2
: It is the responsibility of a leader to do the work to bring out that greatness.
You don’t get the relationships you want, you get the relationships you build. Everyone wants great relationships, but not everyone is willing to do the work required to build them.
Your job is important, but don’t let it become your identity. Your job is what you do; it’s not who you are.
Express your identity through your job. Don’t get your identity from your job.
Most people aren’t defeated by the situation. They are defeated by a negative mindset about the situation.
A negative mindset distorts what you see, disrupts how you feel, and limits what you do.
Don’t let your own mindset defeat you!!!
BCD (blaming, complaining, defensiveness) is toxic, and it erodes the human spirit. It is a thief that robs us of happiness and hope, and it deceives and seduces good people into making bad decisions.
Leadership isn’t authority based on a position you have. Leadership is influence based on trust you’ve earned. If you exercise authority without a foundation of trust, you create resistance & resentment.
Key point: Trust is earned by your behavior, not granted by your position.
Being negative is easier than being positive.
Bad news spreads faster than good news.
Tearing people down is more popular than building people up.
♦️Therefore, I choose to reject negativity. I will be positive and productive. I will seek solutions. I will build up.
Repetition always builds habit, but it doesn’t always build skill.
If you do reps on autopilot, you won’t get better. You get better when you do reps with focus and discipline.
It’s dangerous when young people tether their identity and self-esteem to their academic or athletic performance. It is even more dangerous when young people use their academic or athletic performance to try to gain the approval of their parents or peers.
I am responsible for my decisions & behavior. Events have an impact on me, but they don't choose for me. I take ownership of my choices & actions, regardless of circumstance. I don't equate having to make a difficult choice with not having a choice. I always have a choice. Always
Wise people aren’t afraid of different opinions & perspectives.
They welcome diversity of thought. They embrace disagreement, & respond with respectful discussion, discourse, and debate.
They understand the benefit of creative abrasion. They know that iron sharpens iron.
BCD (blame, complain, defend) is toxic and erodes the human spirit. It has never solved a problem, achieved a goal, or improved a relationship. The reality is that it damages everything it touches. Eliminate BCD from your life!
Self-awareness is a superpower. It means recognizing your strengths and weaknesses, and knowing where your skill gaps are.
It requires getting candid feedback. People who lack self-awareness or who get defensive in response to feedback shut down the growth process.
Excited to announce we will broadcast a free 75 minute E+R=O webinar every day this week at 12 noon EST. It will be on our YouTube channel via live stream. The same content will be presented each day. Here’s a link to our channel where you can watch live:
I was in line at Tim Horton’s & two HS girls were taking about E+R=O.
I asked what it meant. They said: “It’s something our school teaches us about how to respond to stuff.”
“Do you use it?” I asked.
“Yes,” they said. “But it only works if you pause & think about it.” 😎
It’s easy to be positive when things are going well. The real challenge is maintaining positivity when life gets hard. And at some point, it always does.
Talent is a gift and toughness is a choice.
Want proof? 63% of the players selected in this year’s NFL draft were 3 stars or less coming out of high school.
When I was a kid, my Mom used to tell us: “No matter how bad a situation is, you can always make it worse. So don’t.” It is a fundamental discipline for how to respond to the events and situations of life. First, do no harm.
Character isn’t the belief you claim; it is the behavior you exhibit.
This is especially true under pressure. Circumstances don’t build character; they reveal it.
The word “character” is Greek for “stamp or engrave.” Over time through repeated action you engrave certain habits onto your heart. You stamp your life with a particular way of thinking and acting. These are the habits of the heart that become your
#character
.