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TfL Taxi & Private Hire Profile
TfL Taxi & Private Hire

@TfLTPH

23,057
Followers
81
Following
9,650
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82,064
Statuses

👋 Welcome to our official @TfL feed featuring news for London Taxi & Private Hire. For licensing queries and compliance report forms, head to our website 👇

London, England
Joined March 2012
Don't wanna be here? Send us removal request.
@TfLTPH
TfL Taxi & Private Hire
7 years
Message from a customer to the taxi driver that took her from Paddington to Kings Cross on Sunday 29 October 13:50:
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@TfLTPH
TfL Taxi & Private Hire
2 years
Remember to give 🚴 cyclists 🚴 room and check to see if there is anything coming before opening your car door. #VisionZeroLDN
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@TfLTPH
TfL Taxi & Private Hire
7 years
@JohnMoylan01 Thanks for letting us know. We are going to issue the driver with a formal commendation.
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@TfLTPH
TfL Taxi & Private Hire
7 years
Remember Mr. Hewett from the C4 Knowledge documentary? He passed on Fri & now has his green badge - congratulations!
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@TfLTPH
TfL Taxi & Private Hire
6 years
It’s with great sadness we announce that John Joslin, featured in this month’s edition of OnRoute, sadly passed away on 10/9/18. John, 80, had been a taxi driver for nearly 50 years & had some brilliant stories to tell about his days behind the wheel. TPH salutes a true gentleman
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@TfLTPH
TfL Taxi & Private Hire
7 years
28/06 - Well done to the taxi driver who helped #TfLCompliance apprehend a mobile phone thief - the thief was arrested.
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@TfLTPH
TfL Taxi & Private Hire
5 years
Congratulations to London’s latest cabbie, Ali Shidane, who has just passed the Knowledge without failing a single appearance. Quite an achievement! Find out more about becoming a London taxi driver here:
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@TfLTPH
TfL Taxi & Private Hire
4 years
We have today made a decision not to grant Uber London Limited a new private hire operator’s licence:
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@TfLTPH
TfL Taxi & Private Hire
6 years
Praise from a customer: I had fallen down a step at Canary Wharf and cut my head open. A taxi driver took me to Royal London Hospital for free. He was very kind, he got me a wheelchair and a glass of water. I don't know what I would have done without his help.
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@TfLTPH
TfL Taxi & Private Hire
9 years
Black cab drivers will be offering a free taxi service to Veterans on Remembrance Sunday
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@TfLTPH
TfL Taxi & Private Hire
9 years
Congrats to Steve Thomas, ex-Met KoL examiner, who today earned the George Medal after being shot in the line of duty http://t.co/dfckV1Ka0J
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@TfLTPH
TfL Taxi & Private Hire
6 years
Customer comment: I wanted to contact you about the excellent service I received from a black cab driver. He picked me and my two boys up from hospital. I talked to him about my boys who have special needs. He was so kind and truly listened. He is a credit to the black cab trade.
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@TfLTPH
TfL Taxi & Private Hire
2 years
Remember to give 🚴 cyclists 🚴 room and check to see if there is anything coming before opening your car door. #VisionZeroLDN
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@TfLTPH
TfL Taxi & Private Hire
6 years
Customer comment: I would like to provide very positive feedback. The driver was exceedingly courteous and pleasant taking me and my dog through very heavy traffic on Friday evening. I think the black cabs are a model to the world of what is great about London.
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@TfLTPH
TfL Taxi & Private Hire
1 year
London's taxi service is recognised as the best in the world. The Knowledge gives taxi drivers the ability to plan the quickest routes from memory. If you are a woman interested in learning the Knowledge, please email: TPHKnowledge @tfl .gov.uk #IWD2023
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@TfLTPH
TfL Taxi & Private Hire
7 years
@minicab_news Licensed drivers can continue to work for any of the 2,400 licensed private hire operators in London.
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@TfLTPH
TfL Taxi & Private Hire
6 years
Customer comment: I inadvertently left my laptop in Paul's cab last night. He made a special journey to drop it off to me today despite not working. This was really above and beyond his duty and I am massively appreciative. I will always take black taxis going forward.
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@TfLTPH
TfL Taxi & Private Hire
6 years
Positive feedback: "I'm a tour bus driver & last November my bus' GPS broke & I had to re-route because of a low bridge. A lovely taxi driver helped me to re-route out of London & even drove ahead to check the height of the bridges-he really helped me & wouldn't accept payment"
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@TfLTPH
TfL Taxi & Private Hire
5 years
The taxi trade is one of London’s most iconic and prestigious professions. It was a pleasure to promote ‘The Knowledge’ at an Army careers event! #Taxi #SimplyTheBest
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@TfLTPH
TfL Taxi & Private Hire
6 years
One of the stars of Channel 4's Knowledge documentary picked up his new LEVC taxi on Thursday.
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@TfLTPH
TfL Taxi & Private Hire
7 years
From a customer: Cabbie posted my son's lost wallet.People like him make travelling in a black cab a huge pleasure. What a wonderful gesture
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@TfLTPH
TfL Taxi & Private Hire
6 years
From a customer: I'd love to thank our driver Stuart for very kindly taking a woman I was looking after following a tumble she took on the Strand. An ambulance was called but Stuart said he could get her there quicker for no charge. A true gent and a credit to our wonderful city.
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@TfLTPH
TfL Taxi & Private Hire
6 years
We're loving the @londontaxi_pr Knowledge of London campaign. We spotted this billboard in Waterloo last week. Have you seen one recently? Send us a pic! 📸
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@TfLTPH
TfL Taxi & Private Hire
1 year
Remember to give 🚴 cyclists 🚴 room and check to see if there is anything coming before opening your car door. #VisionZeroLDN
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@TfLTPH
TfL Taxi & Private Hire
7 years
A lovely tweet from a customer who wants to express his gratitude to the taxi driver who refused payment to GOSH this morning
@OliverDingdong
Oliver Bell
7 years
@TfLTPH pls thank taxi driver who refused payment for journey at 7:10am today to @GreatOrmondSt from @GrangeHotels St. Paul's #verytouched
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@TfLTPH
TfL Taxi & Private Hire
8 years
@lilyallen So sorry to hear that happened to you. We licence taxis in London. Please make a complaint using or DM us
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@TfLTPH
TfL Taxi & Private Hire
6 years
Last week our Knowledge team scaled four of the highest peaks in South Wales to raise over £3000 for Magical Taxi Tour and four other taxi charities.
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@TfLTPH
TfL Taxi & Private Hire
7 years
Thanks from customers: Left my backpack in a taxi to Colindale. When we returned home, backpack was by my front door. That cabbie is a star.
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@TfLTPH
TfL Taxi & Private Hire
7 years
On Sunday, police seized a private hire vehicle at Heathrow Airport Terminal 3 for driving without insurance. #TfLCompliance
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@TfLTPH
TfL Taxi & Private Hire
6 years
Customer comment: Sun 1 Oct about 2am I was mugged of and a black cab kindly took me home (Oxford Circus to Balham) and gave me a ticket to pay when I got my cards back. I've managed to lose that ticket and don't know how to pay him back. I know the amount and time. Was this you?
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@TfLTPH
TfL Taxi & Private Hire
6 years
Knowledge Manager Katie Chennells and Examiner Kathy Gerald were promoting the Knowledge of London today at the Stratford Job Show.
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@TfLTPH
TfL Taxi & Private Hire
5 years
Thanks @MayorofLondon for your support of the Knowledge 👍🏾We want to show young people that being a taxi driver is one of the most rewarding careers out there - be your own boss, meet thousands of people and be a key part of London's transport system 😎
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@TfLTPH
TfL Taxi & Private Hire
3 years
@ruth_madeley Hi Ruth, we are so sorry to hear about your experiences. Please could you DM us with the details so we can investigate?
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@TfLTPH
TfL Taxi & Private Hire
6 years
The DfT today published a taxi & ph report. Recommendations include capping the number of private hire drivers, reforming cross border hiring and re-defining "plying for hire" and "pre-booked." We urge the government to quickly implement these proposals.
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@TfLTPH
TfL Taxi & Private Hire
5 years
Congratulations! An incredible achievement for a great cause 💪
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@TfLTPH
TfL Taxi & Private Hire
9 years
Big thanks to cabbies taking sick kids to Disneyland on 18-20th Sept http://t.co/FYAXiG3CDD for the Magical Taxi Tour http://t.co/tiw8BWVPFN
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@TfLTPH
TfL Taxi & Private Hire
6 years
Customer: We forgot a bag with a computer and a camera in the taxi. The driver did not stop looking for us until he met us two hours after we had lost our bag. You can be proud with such amazing taxi drivers!!! The most marvellous experience in a taxi in my whole life!! THANK YOU
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@TfLTPH
TfL Taxi & Private Hire
6 years
The first ever Knowledge Cup football tournament for charity was held at the E4 Knowledge school in Chingford today. Great afternoon. Everton Thomas' team from BKS school beat E4 in the final. Knowledge Manager Katie Chennells and two examiners attended and handed out the cup 🏆
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@TfLTPH
TfL Taxi & Private Hire
2 years
THINK ⚠️ Safe Speeds If someone who is walking is hit by a vehicle at 20mph, they are four times less likely to be killed than if they were hit at 30mph. #VisionZeroLDN
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@TfLTPH
TfL Taxi & Private Hire
6 years
Customer comment: Our driver was amazing in returning my mobile phone to me. It fell out of my pocket when I left the taxi and the driver around two hours later drove it all the way back to me in Soho. He was so kind in doing this and I am hugely grateful to him. A top gent!!
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@TfLTPH
TfL Taxi & Private Hire
7 years
Acclaimed actress & writer Maureen Lipman is to direct the world stage premiere of Jack Rosenthal’s The Knowledge at
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@TfLTPH
TfL Taxi & Private Hire
6 years
❝Thanks to my cabbie for rescuing me when trains to Scotland were cancelled. He checked what flights were late enough for me still to catch & asked me if I'd like him to book. I said yes. On arriving in Edinburgh, he'd checked online the flight arrived & texted "Welcome home!"❞
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@TfLTPH
TfL Taxi & Private Hire
6 years
🎊Good news story🎊On 23 July, a passenger left their phone in a taxi cab from Euston to Waterloo circa 16:00 & the driver immediately posted it to them via recorded delivery. The passenger would very much like to say thanks, so if you’re the driver please get in touch with us!
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@TfLTPH
TfL Taxi & Private Hire
6 years
A good deed, captured in this morning's Metro:
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@TfLTPH
TfL Taxi & Private Hire
6 years
Charity is at the heart of the taxi trade and has been for decades 👍🏾 #London #Inspire
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@TfLTPH
TfL Taxi & Private Hire
7 years
Transported by Design: Black Cabs win vote for top design icon:
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@TfLTPH
TfL Taxi & Private Hire
6 years
Customer: We had a really pleasant journey home. My partner left his phone in the back seat of the cab. Our driver was helpful and considerate - he didn't ask for any money to return the phone to us. We were both so impressed by his professionalism, consideration and kindness.
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@TfLTPH
TfL Taxi & Private Hire
7 years
Check out this article from CNN which hails London taxis as the best in the world:
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@TfLTPH
TfL Taxi & Private Hire
4 years
We’ve started a phased recommencement of KOL appearances at 210-212 Baker Street, with the first appearances taking place on 15 June. Every effort has been made to reduce the risk to staff & candidates, who will be contacted to book their appearances
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@TfLTPH
TfL Taxi & Private Hire
10 years
Hundreds of taxis ready to collect children with life limiting illnesses to take to Disneyland Paris #MagicalTaxiTour http://t.co/IwTmaELwmq
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@TfLTPH
TfL Taxi & Private Hire
7 years
Please take care not to block the new Westminster Bridge Road bicycle lane.
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@TfLTPH
TfL Taxi & Private Hire
6 years
@rachiejob I am sorry to hear about this. We regulate taxis and minicabs. You can complain to us at: or 0343 222 4000
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@TfLTPH
TfL Taxi & Private Hire
6 years
Customer comment: My husband left his coat in a cab, when we returned to the hotel later that night we discovered the taxi driver had kindly brought the jacket back to the hotel, hoping you see this, we wanted to say many thanks that was so kind of you thank you much appreciated.
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@TfLTPH
TfL Taxi & Private Hire
7 years
PHV driver prosecuted by #TFLCompliance found guilty of plying for hire & no insurance, given fines of £1845 +7 penalty points (03/07/17)
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@TfLTPH
TfL Taxi & Private Hire
6 years
Here's a letter from a grateful customer whose driver returned a forgotten wallet. Oxford Street to Richmond Way on Saturday 9 June at about 6pm. Was this you?
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@TfLTPH
TfL Taxi & Private Hire
6 years
Results from today's #TfLCompliance CSAS stop site. Private hire drivers checked: 48 2 not carrying insurance (insurance verified) 1 reported for smoking Private hire vehicles checked: 48 Unfits: 3 Advisories: 3 Taxi drivers checked: 5 Taxi vehicles checked: 5 All compliant!
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@TfLTPH
TfL Taxi & Private Hire
6 years
@DasherGuidedog We prosecute licensed drivers who refuse assistance dogs. Please make a formal complaint to us at or 0343 222 4000.
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@TfLTPH
TfL Taxi & Private Hire
6 years
A veteran shows his respect at the Oosterbeek Commonwealth War Graves Commission Cemetery on a trip to Holland last week organised by @TaxiCharity The charity seeks donations and relies on volunteer London licensed taxi drivers to provide their taxis and time for free.
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@TfLTPH
TfL Taxi & Private Hire
1 year
Join @ltmuseum on Saturday 11th March to celebrate the 200th anniversary of the first licensed Hackney Cab service in London, at the premiere of On The Cotton Black Cab drivers can get a concession ticket by showing their yellow or green badge on the door
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@TfLTPH
TfL Taxi & Private Hire
6 years
A taxi driver was thanked in today's @metrouk #GoodDeedFeed for waiving his fare for customers at a difficult time for them.
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@TfLTPH
TfL Taxi & Private Hire
6 years
Customer comment: I would like to thank the driver who helped my friend into and out of his taxi and also waited while I went into the station for a wheelchair. She had fallen down the stairs in the theatre and could not walk. We so appreciated his help and kindness. THANK YOU.
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@TfLTPH
TfL Taxi & Private Hire
2 years
We are working together with @CityWestminster to highlight the dangers of pedicabs. Don’t be scammed by unlicensed pedicabs, always use licensed forms of transport.
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@TfLTPH
TfL Taxi & Private Hire
6 years
Thanks to all the taxi drivers who gave free lifts in their @PoppyCabs to veterans this Remembrance Sunday. We’d love to see pictures of them: please send hi-res images to OnRoute @tfl .gov.uk
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@TfLTPH
TfL Taxi & Private Hire
7 years
We have issued an important notice regarding the licensing decision for Uber London Limited. Read it here:
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@TfLTPH
TfL Taxi & Private Hire
5 years
Some great photos of the poppy cabs on Westminster bridge on Sunday!
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@TfLTPH
TfL Taxi & Private Hire
4 years
Private hire vehicles must never stop or wait in taxi ranks or taxi-only charging bays, or the driver could be subject to a Penalty Charge Notice & potentially licensing action. Taxis must not be left unattended on working taxi ranks. More info here:
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@TfLTPH
TfL Taxi & Private Hire
5 years
Today, a "taxi wash" by @CabbiesDoKili is taking place at the Iron Lung parking area from 10am to 5pm >>
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@TfLTPH
TfL Taxi & Private Hire
7 years
@shaunprend Hi Shaun, this is the feed for taxi & private hire in London. Your tweet was brought to our attention & we're sorry to hear about this...
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@TfLTPH
TfL Taxi & Private Hire
6 years
Customer comment: I left my iPhone in the cab and this amazing driver drove back to the hotel 30 min later to hand this back to the manager who in turn gave it back to me. Amazing to have such honest and wonderful people still around in the world. Thank you.
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@TfLTPH
TfL Taxi & Private Hire
2 years
We'd like to express our thanks to the taxi marshals for all their efforts this week in helping clear queues of customers & taxis. We'd also like to thank all taxi and private hire drivers that worked this week to help move customers around London during the LU strike action
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@TfLTPH
TfL Taxi & Private Hire
6 years
A story from one of our Compliance officers:
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@TfLTPH
TfL Taxi & Private Hire
9 years
PH driver pulled over by police. Driver doesn't have a license or ID. One presented to police expired in 2014. http://t.co/ENSLljdZXO
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@TfLTPH
TfL Taxi & Private Hire
6 years
#TfLCompliance responded to complaints from the trade regarding taxis parking up on the rank outside London Zoo and preventing other taxis from working. Today, our officers attended and reported all six taxis unattended on the rank. Please keep the ranks moving!
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@TfLTPH
TfL Taxi & Private Hire
4 years
Taxi and private hire would like to wish all of our licensees and followers a happy New Year!
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@TfLTPH
TfL Taxi & Private Hire
7 years
Weekend: PHV driver caught plying for hire/agreeing to take passengers w/o a booking on Curtain Rd Shoreditch - reported by #TfLCompliance
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@TfLTPH
TfL Taxi & Private Hire
5 years
Interested in becoming a London taxi driver? Listen to @TheLTDA podcast about the Knowledge, featuring the @TfLTPH Knowledge of London manager and two Knowledge examiners (all of whom are taxi drivers!) - 🎧available on Spotify and Apple Music 🎧
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@TfLTPH
TfL Taxi & Private Hire
3 years
Remember to give cyclists room and check to see if there is anything coming before opening your car door.
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@TfLTPH
TfL Taxi & Private Hire
1 year
Taxis and designated wheelchair-accessible private hire vehicles have a legal duty to carry wheelchair 🦽 users in accordance with the Equality Act 2010. This includes a duty to provide mobility assistance without additional charge.
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@TfLTPH
TfL Taxi & Private Hire
7 years
Thanks from customers #2 : £20 fare from Kings Cross via St Georges Ave to Grenville Road, cabbie returned handbag inc. kid's Teddy McFreddy!
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@TfLTPH
TfL Taxi & Private Hire
8 years
Nigel: In the morning peak, cyclists now make up the majority of vehicles travelling across Blackfriars Bridge.
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@TfLTPH
TfL Taxi & Private Hire
7 years
We've brought back the Introductory Talk, it's now compulsory for all candidates who are accepted onto the KOL from 5 January 2017.
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@TfLTPH
TfL Taxi & Private Hire
7 years
@MisterFrancis We regulate taxis in London. Please can you report this incident using
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@TfLTPH
TfL Taxi & Private Hire
6 years
Customer comment: I left my phone in Steve’s cab, this contained my cash cards driving license, everything!! After calling the phone Steve reassured me & the next day went out of his way to deliver the phone and saved me all manner of problems. A top man who I can’t thank enough!
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@TfLTPH
TfL Taxi & Private Hire
2 years
Only pedal cycles, rental electric scooters and black taxis can use cycle lanes (to pick-up and drop-off customers). All other road users including PHVs, motorcycles, other types of scooters and pedicabs, are not permitted to use cycle lanes.
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@TfLTPH
TfL Taxi & Private Hire
5 years
From 8 April 2019, private hire vehicles will no longer be exempt from the congestion charge when driving in central London between Mon-Fri, 07:00 to 18:00. Read more here:
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@TfLTPH
TfL Taxi & Private Hire
8 years
TfL and Mayor of London to lobby the Government for a statutory definition of plying for hire - read more:
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@TfLTPH
TfL Taxi & Private Hire
6 years
#TfLcompliance just reported a private hire driver for plying for hire and picking up unbooked passengers.
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@TfLTPH
TfL Taxi & Private Hire
7 years
15/08/2017: Driver caught at Heathrow stop site by #TfLCompliance & @MPSRTPC . Reported for tampering with licence discs, given unfit.
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@TfLTPH
TfL Taxi & Private Hire
8 years
@quisseparabit We've asked for more information about this - it's unacceptable behaviour for any TfL licensed driver.
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@TfLTPH
TfL Taxi & Private Hire
3 years
Private hire vehicles must never stop or wait in taxi ranks or taxi-only charging bays, or the driver could be subject to a Penalty Charge Notice & potentially licensing action. Taxis must not be left unattended on working taxi ranks. More info here:
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@TfLTPH
TfL Taxi & Private Hire
7 years
We have issued an important notice regarding the licensing decision for Uber London Limited. Read it here:
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@TfLTPH
TfL Taxi & Private Hire
8 years
Congratulations to The London Taxi Benevolent Association for War Disabled for winning best voluntary org at NLA
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@TfLTPH
TfL Taxi & Private Hire
3 years
@thelizcarr Hi Liz, we're so sorry this happened to you. Would you be able to DM us with any info you have about the incident so we can investigate?
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@TfLTPH
TfL Taxi & Private Hire
7 years
Please keep the cycle lane on Southwark Bridge Road clear unless you're picking up or dropping off a passenger.
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@TfLTPH
TfL Taxi & Private Hire
7 years
Drivers convicted or cautioned for touting under the Criminal Justice and Public Order Act 1994 will have their licence revoked.
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@TfLTPH
TfL Taxi & Private Hire
6 years
24/11: Private hire driver reported by #TfLCompliance for picking up passengers without a booking.
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@TfLTPH
TfL Taxi & Private Hire
5 years
From 8 April 2019, private hire vehicles will no longer be exempt from the congestion charge when driving in central London between Mon-Fri, 07:00 to 18:00. Read more here:
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@TfLTPH
TfL Taxi & Private Hire
6 years
Taxis and designated wheelchair-accessible private hire vehicles have a legal duty to carry wheelchair users in accordance with the Equality Act 2010. Learn more about the vital role you play in making London accessible for all:
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@TfLTPH
TfL Taxi & Private Hire
10 years
Taxis are waved off as they take children with life limiting illnesses to Disneyland Paris #MagicalTaxiTour http://t.co/j5Cemtgz9I
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@TfLTPH
TfL Taxi & Private Hire
6 years
The requirement for private hire operators to make someone available for passengers to speak to at all times during a journey has been upheld by the Court of Appeal, reversing the High Court’s decision. Operators have until 1 October to comply. More info:
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