SportsDirect.com CS Profile
SportsDirect.com CS

@SportsDirect_CS

30,131
Followers
812
Following
0
Media
81,112
Statuses

The official Customer Services page for . Here Mon-Fri 8am-8pm.

Joined January 2013
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@SportsDirect_CS
SportsDirect.com CS
7 years
@10RJH Hi, Unfortunately we currently do not stock white flags. Thanks
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@SportsDirect_CS
SportsDirect.com CS
9 years
@MireCSC1 Hi. Our system shows that we are currently stocking 17415, they are not delivered inflated. Thanks! :)
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@SportsDirect_CS
SportsDirect.com CS
8 years
@olliewalker247 Hi, Sorry to hear this. Purchased on-line or in-store? Thanks
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@SportsDirect_CS
SportsDirect.com CS
6 years
@simoke Hi there. Please can you kindly DM us your order number to allow me to assist. Thanks Georgia!
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@SportsDirect_CS
SportsDirect.com CS
6 months
@xBrooklynBluex @SportsDirectUK @xBrooklynBluex @Iceman197119 @Jackeverar12207 Your message is still in queue as we have a large numbers of message received. I humbly ask for your patience to allow more time, rest assured we'll respond to your message. Thanks, Rotcel
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@SportsDirect_CS
SportsDirect.com CS
6 months
@xBrooklynBluex @SportsDirectUK @xBrooklynBluex Thank you for contacting us. To assist you further, please send us a private message including your full name, first line of address, postcode. Thanks, Rotchel
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@SportsDirect_CS
SportsDirect.com CS
3 years
@NotJustTravelKM Hi there! I’m pleased to hear that our staff in Newcastle did this for your daughter and her friends. This is definitely above and beyond and I’ll be passing this along to our store team. I hope that your daughter and her friends are ok after this. Thanks, Claire
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@SportsDirect_CS
SportsDirect.com CS
4 years
@dannymacattack Hi there. Please can you kindly follow our account to allow me to assist. Thanks
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@SportsDirect_CS
SportsDirect.com CS
4 years
@777_taylor @Hermesparcels Hi there. Please can you kindly DM us your order number and first line of your invoice address to allow me to assist. Thanks
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@SportsDirect_CS
SportsDirect.com CS
7 years
@NIKNOK35 Hi. Unsuitable online purchases can be returned to store for an exchange/gift card providing that original tags and labels
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@SportsDirect_CS
SportsDirect.com CS
3 years
@arthurgallon Good Afternoon, Thank you for you for your message. Unfortunately if this is not on our website, then we do not sell this product. Thanks, Chloe
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@SportsDirect_CS
SportsDirect.com CS
9 years
@ShonaGillies HAs stated, its exchange or gift card only. If a refund is required, please follow our returns: http://t.co/oOMP1YqJul Thanks
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@SportsDirect_CS
SportsDirect.com CS
6 years
I'm sorry that you're unhappy with one of your orders Gary,, please can you kindly follow this account to enable me to assist. Thanks @hibsking1875
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@SportsDirect_CS
SportsDirect.com CS
9 years
@StingeyBoony Hi. Unfortunately, we have no codes available at present. Sorry!
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@SportsDirect_CS
SportsDirect.com CS
2 years
Good Evening @SirBakwasWala , thank you for your tweet. I am very truly sorry to see this, we do not deem this as acceptable in any way. Please can you kindly send us a DM with your order details, so that we can look into this further for you? Thanks, Rachel. Customer Services
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@SportsDirect_CS
SportsDirect.com CS
4 years
Hi @BrianWilkie76 , I hope you are well, I have checked the systems and can confirm you have already been refunded. The refund was issued on 27/07/2020. I hope this has helped. Many Thanks - Kaysha.
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@SportsDirect_CS
SportsDirect.com CS
7 years
@kidJL1982 Hi, sorry to hear this. Please provide your order ref for me to assist. Thanks
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@SportsDirect_CS
SportsDirect.com CS
5 years
@misslee2018 Hi there. Please can you kindly follow our account to allow me to assist. Thanks
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@SportsDirect_CS
SportsDirect.com CS
3 years
Hi @geddy7777 , thanks for getting in touch with us. I'm sorry to hear that the tag is still on the product. So we can look into this for you, can you please DM me your order number, invoice address and email address. Looking forward to hearing from you. Thanks, Sophie.
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@SportsDirect_CS
SportsDirect.com CS
4 years
@TaraWalsh29 Hi, Thanks for the message. Please can you DM and confirm your order number and 1st line of address and i will investigate this for you. regards Sports Direct
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@SportsDirect_CS
SportsDirect.com CS
8 years
@ashscoff91 Oops, We've now amended this. May take 24 hours to change on the website. Thanks :)
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@SportsDirect_CS
SportsDirect.com CS
5 years
@danielbankover Hi Daniel, Please can you kindly follow this account to enable me to reply to your DM. Thanks
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@SportsDirect_CS
SportsDirect.com CS
2 years
Good Morning @MichaelW0930 , thank you for your tweet. I am truly sorry to hear that you have received the wrong item, and for any inconvenience or disappointment caused. Please can you send us a DM with your order details, so we can look into this? Thanks, Rachel, CS
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@SportsDirect_CS
SportsDirect.com CS
10 years
@SamMarshall94 Thanks! Have passed your comments on :)
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@SportsDirect_CS
SportsDirect.com CS
5 years
@RTonge5 Hi, Please can you kindly follow this account to enable me to reply to your DM. Thanks
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@SportsDirect_CS
SportsDirect.com CS
3 years
@janeandjim1 Hi Jane, Thanks for your message and sorry to hear this. Please could you follow our customer services page so I can respond to your message and help further. Thanks Maisie
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@SportsDirect_CS
SportsDirect.com CS
2 years
@MichaelW0930 Hi Michael, Thanks for your mention and sorry to hear this. Please send us a DM with your order details and an agent will get back to you and help further, we are extremely busy at the moment so apologies for the delay. Thanks Maisie
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@SportsDirect_CS
SportsDirect.com CS
2 years
@Art71Rachael @lestroy Hi there, Thanks for your mention and sorry to hear this. Please could they send us a DM with their order details so we can help further. Thanks Maisie
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@SportsDirect_CS
SportsDirect.com CS
7 months
@KB2X @KB2X Hi! We do stock Prime within our stores, however please check with the store you are travelling to for specific flavours. -Thanks, Mya
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@SportsDirect_CS
SportsDirect.com CS
5 years
@Bert054 Hi, Please can you kindly follow this account to enable me to reply to your DM. Thanks
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@SportsDirect_CS
SportsDirect.com CS
2 months
@SomersetYimby @gosports33 @IsabelOakeshott @SportsDirectUK @SomersetYimby Hi there, If you could send us a DM with your data protection details, one of the team will be happy to assist further. Kind regards, SD.
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@SportsDirect_CS
SportsDirect.com CS
5 years
@rethyrthe457y41 Hi, Please can you kindly follow this account to enable me to reply to your DM. Thanks
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@SportsDirect_CS
SportsDirect.com CS
1 year
Hi @ChloeLouiseKxo , Thank you for your tweet, Please DM us so we may assist further with your query, Kind Regards, Customer Service.
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@SportsDirect_CS
SportsDirect.com CS
6 years
Hi, Items can be returned to store within the mainland UK for an exchange or refund via credit note. Thanks @turpinator1986
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@SportsDirect_CS
SportsDirect.com CS
10 years
@_Natalie_B_ Good luck! :)
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@SportsDirect_CS
SportsDirect.com CS
4 months
@honbcfc @honbcfc Kindly get in touch with us via Direct Message. Along with your private message, can you please confirm a few details for me: full name, billing address and postcode, order number, and are you the person who placed the order?
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@SportsDirect_CS
SportsDirect.com CS
5 years
@benj182 Hi there. Please can you kindly DM us your order number to allow me to assist. Thanks
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@SportsDirect_CS
SportsDirect.com CS
4 years
@julieadaly Hi Julie. I am sorry to see this. Please can you kindly DM us your order number and first line of your invoice address to allow me to assist. Thanks.
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@SportsDirect_CS
SportsDirect.com CS
3 years
@TWFCsupporters , Thank you for your Tweet. I am happy to see you managed to get this resolved. Hope you had a happy Birthday Brendan.
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@SportsDirect_CS
SportsDirect.com CS
4 years
Hi @tammiekelly_xox yes this can be exchanged or credited in store. Thanks SportsDirect
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@SportsDirect_CS
SportsDirect.com CS
4 years
Hi @BickertonSue Sorry to hear about this! Could you kindly DM us the order number and first line of address so we can look into this further? Thanks
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@SportsDirect_CS
SportsDirect.com CS
3 years
@LaurenDuffy_ Hey! Completely agree on that one! They're definitely still going from the 20oz morning coffee that followed! Thanks, Claire
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@SportsDirect_CS
SportsDirect.com CS
9 years
@John20Hooper Hi. Sorry to hear this. You can contact our CS team on 03442459230. Thanks.
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@SportsDirect_CS
SportsDirect.com CS
5 years
@x_Lisa_x1989 Hi, can you kindly send this message to stores @sportsdirect .com as they will be able to assist further with this issue. Thanks
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@SportsDirect_CS
SportsDirect.com CS
2 months
@SomersetYimby @dugbal @IsabelOakeshott @SportsDirectUK @SomersetYimby Hi there, If you could send us a DM with your data protection details, one of the team will be happy to assist further. Kind regards, SD.
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@SportsDirect_CS
SportsDirect.com CS
4 years
Hi @ACrowe91 , I can confirm our promotion for free delivery on spends over £100 ended on the 18.06.20, sadly I can see your order was placed after this date. Thanks, Rachel.
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@SportsDirect_CS
SportsDirect.com CS
6 years
Hi, Can you kindly follow our account to enable me to reply. Thanks @Emzilon
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@SportsDirect_CS
SportsDirect.com CS
9 years
@TPunyer Hi. Sorry to hear this. You can contact our CS team on 03442459230. Thanks.
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@SportsDirect_CS
SportsDirect.com CS
4 years
@mrbambi10 Hi, Thanks for your message. I am sorry to hear you have not received a response via email. Please could you send us a DM containing your order number, email and first line of the invoice address used to place the orders and we will look into this. Thanks, Rachel.
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@SportsDirect_CS
SportsDirect.com CS
6 years
@samcob7 Hi there. Please can you kindly DM us your order number to allow me to assist. Thanks!
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@SportsDirect_CS
SportsDirect.com CS
4 years
@KirstyBooth88 Hi there. Please can you kindly DM us your order number and first line of your invoice address to allow me to assist. Thanks, Sports Direct
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@SportsDirect_CS
SportsDirect.com CS
4 years
Hi @sarah_tilling Sorry to hear this! Please DM us the order number and first line of address so we can assist further. Thanks Sports Direct.
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@SportsDirect_CS
SportsDirect.com CS
4 months
@Keith246rk5 @TSScot @SportsDirectUK @Keith246rk5 Kindly allow us more time. As soon as one of our agents is available, you will be contacted. Regards, Emma
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@SportsDirect_CS
SportsDirect.com CS
4 years
@MissBeccadeh Hi Bec, thank you for bringing this to our attention, apologies for any upset caused. This is not how we wish our brand to be represented. We will pass this to the relevant department for review in the near future.
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@SportsDirect_CS
SportsDirect.com CS
6 months
@Davidfrithdf Hi @Davidfrithdf , Sorry to hear that your son needed to return items. Please request for him to contact us with his order details, so that we can assist him further. Thanks Georgia
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@SportsDirect_CS
SportsDirect.com CS
5 years
@EJ_CJ Hi, Please can you kindly follow this account to enable me to reply to your DM. Thanks
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@SportsDirect_CS
SportsDirect.com CS
4 years
Hi @daisymaycarter Please DM us with the order number and first line of address on the invoice so we can assist further. Thanks! sports direct
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@SportsDirect_CS
SportsDirect.com CS
4 years
Hi @dellmar11 Can you kindly DM us the order number, first line of address on the invoice please. Thanks Sports Direct.
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@SportsDirect_CS
SportsDirect.com CS
5 years
@misslee2018 Hi there. Please can you kindly DM us your order number to allow me to assist. Thanks
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@SportsDirect_CS
SportsDirect.com CS
6 years
@Ukservechilled Hi there. Please can you kindly DM us your order number to allow me to assist. Thanks Georgia!
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@SportsDirect_CS
SportsDirect.com CS
3 months
@Kierbro @Kierbro Hi Kieran! Please send us a private message with your query so we can assist you. Thanks, Dzana
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@SportsDirect_CS
SportsDirect.com CS
6 years
Hi, Please can you kindly follow this account to enable me to reply. Thanks @christinaaln
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@SportsDirect_CS
SportsDirect.com CS
4 years
Hi @erkannonkall Can you kindly DM us the order number and first line of the address so we can look into this further please? Thanks. Sports Direct
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@SportsDirect_CS
SportsDirect.com CS
4 years
Hi @mickyt08 Thanks for your message. Please DM us your order number, email and first line of the invoice address used to place the order and we will advise further. Thanks, Rachel.
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@SportsDirect_CS
SportsDirect.com CS
6 years
@PhilipW1987 Hi there. Please can you kindly DM us your order number to allow me to assist. Thanks Georgia!
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@SportsDirect_CS
SportsDirect.com CS
6 months
@kear_ruth @kear_ruth Thank you for reaching out, can you please DM us and we can advise further on this for you. Thank you, Sophie
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@SportsDirect_CS
SportsDirect.com CS
1 year
@SimonOnTheRadio Hi Simon, We'd like to think all kitchens have a Sports Direct mug in them :) Have a great day from all at Sports Direct.
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@SportsDirect_CS
SportsDirect.com CS
6 years
@vickybabiie1 Hi, Please can you kindly follow this account to enable me to reply to your DM. Thanks Georgia!
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@SportsDirect_CS
SportsDirect.com CS
2 months
@HMRCThieves @SportsDirectUK @HMRCThieves Hello. Thank you for reaching out to us. I'm sorry to hear about the issue you're facing. You could send us your details privately via message with your information and we'll get back to you as soon as possible. Thank you, Ezy.
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@SportsDirect_CS
SportsDirect.com CS
10 years
@thomaassg Hi, Sorry to hear this. Please provide your order number and I will send a new one out. Thanks
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@SportsDirect_CS
SportsDirect.com CS
4 years
Hi @Bud_a_80 thanks for contacting us. I'm sorry that you've not received the outcome you were expecting. To reopen the case, all you need to do is respond back to the closed case email and the case will automatically reopen and our agents will contact you. Thanks, Claire
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@SportsDirect_CS
SportsDirect.com CS
6 years
@samcob7 Hi there. Please can you kindly DM us your order number to allow me to assist. Thanks!
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@SportsDirect_CS
SportsDirect.com CS
8 years
@DBestseventy2 Hi, Please return to store who will assist you further. Personalized items are non returnable. Thanks
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@SportsDirect_CS
SportsDirect.com CS
3 years
@ray_egan Hi, Thanks for your message. I am sorry to hear of this. Please send us a DM regarding this and we will be able to advise further. Thanks, Rachel.
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@SportsDirect_CS
SportsDirect.com CS
11 years
@Jamess_B Hi. I have searched our website and believe these are the trainers you are looking for: http://t.co/erKc08B17T Thanks.
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@SportsDirect_CS
SportsDirect.com CS
10 years
@Jez_Morgan Hi Jez. Sorry to hear this. Please email social @sportsdirect .com who will advise further. Thanks.
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@SportsDirect_CS
SportsDirect.com CS
4 years
Good morning @duncan_chapman thanks for your message. I am very sorry to see this. Please can you DM us with your order number, invoice address and email and a member of the team will be happy to assist you? We look forward to hearing from you! Thanks, Cullen
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@SportsDirect_CS
SportsDirect.com CS
4 years
@VPursey Hi there. Please can you kindly DM us your order number and first line of your invoice address to allow me to assist. Thanks, Sports Direct
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@SportsDirect_CS
SportsDirect.com CS
7 years
@Scrummymummy82 Hi, sorry to hear this. Please provide your order ref for me to assist. Thanks
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@SportsDirect_CS
SportsDirect.com CS
6 years
@k4taylor Hi there. Please can you kindly DM us your order number to allow me to assist. Thanks
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@SportsDirect_CS
SportsDirect.com CS
3 years
@JonSharpe79 Hi. Thanks for your tweet. I'm sorry to see that this has happened, please send us a DM with your order info and contact details, we'll get back to you as soon as we can. Thanks, Shane CS.
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@SportsDirect_CS
SportsDirect.com CS
9 years
@eva_corbett Hi. Please find a link below to our dedicated delivery page where you can find a list of available shipping destinations along
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@SportsDirect_CS
SportsDirect.com CS
1 year
Hi @cuz18 I am sorry to hear there has been a delay with the order. Please send us a direct message with your order details and we will be more than happy to look into this further for you.
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@SportsDirect_CS
SportsDirect.com CS
1 year
Hi @Roofie68 I am extremely sorry to hear you are having issues with your order. I understand how frustrating this must be. Please send us a direct message if you wish for us to look into this further.
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@SportsDirect_CS
SportsDirect.com CS
3 years
@BourneGS_PE Hi there! We're happy to hear you've received this all ok. I hope that you and your students enjoy the equipment!! Thanks, Claire
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@SportsDirect_CS
SportsDirect.com CS
7 months
@anna1ws @anna1ws Hi, I`m sorry that this has occurred. In order to fully assist you can you please follow us and then send a PM and we will look into this matter for you. Many Thanks - Daniel
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@SportsDirect_CS
SportsDirect.com CS
3 years
@CTISchool Hi there! We're glad to hear that you liked the delivery! I hope it all serves you all well!! Thanks, Claire
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@SportsDirect_CS
SportsDirect.com CS
5 years
@Huge_Hugh_Fan Hi, Please can you kindly follow this account to enable me to reply to your DM. Thanks
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@SportsDirect_CS
SportsDirect.com CS
8 months
@Davo33_DCFC @Davo33_DCFC Hi Paul, thank you for contacting us and for sending us a DM. A member of the team will pick this up for you and reply to you as soon as possible. Thanks, Tammy
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@SportsDirect_CS
SportsDirect.com CS
5 years
@claire_clark74 Hi, I am sorry to hear this. Can you kindly follow and DM me your order number to this account to allow me to assist, Thanks
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@SportsDirect_CS
SportsDirect.com CS
2 years
@brendasheenan Hi, we're sorry to hear that. Please kindly send us a DM with you info & we'll get back to you as quickly as we can. Thanks, Ellie.
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@SportsDirect_CS
SportsDirect.com CS
2 years
Hi @AllanS63097043 if you would like to send us a DM, we can assist you further! - Chip
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@SportsDirect_CS
SportsDirect.com CS
3 years
@ianburtyfrench Hi there, thanks for reaching out to us today. I am sorry as per the governments guidelines, we are not allowed to our our changing rooms yet. I apologise for any upset this has caused. Many Thanks Kathy
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@SportsDirect_CS
SportsDirect.com CS
8 years
@GregRudder Hi, Please confirm your query for me to assist. Thanks
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@SportsDirect_CS
SportsDirect.com CS
2 years
@marley_archie Hi, I am very sorry to hear about this. Please could you send us a DM with your order details so we can assist you further? Thanks, Em
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@SportsDirect_CS
SportsDirect.com CS
3 years
@Vickynhs @jenny_fluff Good Evening thanks for reaching out to us today. I am sorry to hear this. Please can you drop me DM with your order number, billing and email address. I will be happy to look into this for you. I hope to hear from you soon. Many Thanks Kathy
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@SportsDirect_CS
SportsDirect.com CS
6 years
@DuncanMackay Hi there. Please can you kindly DM us your order number to allow me to assist. Thanks Georgia!
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@SportsDirect_CS
SportsDirect.com CS
3 years
@BevzDiS Hey there, We're so happy to see you love your mug! Personally I think it's best for soup! ;-) Thanks, Emily
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@SportsDirect_CS
SportsDirect.com CS
2 years
@JulesItsjules @tups234 @flamesicehockey Congratulations on making the top 10! We are so happy to see this!
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@SportsDirect_CS
SportsDirect.com CS
4 years
Hello @Ward1Katie , Sorry for the delay, Please may you confirm your, customer reference, email address and first line of your invoice address privately to enable me to look into your case. Once supplied I will get back to you as quickly as possible. Thanks - Kaysha
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