MetaMask Support @MetaMaskSupport Twitter profile | Pikagi

Pikagi

MetaMask Support

@MetaMaskSupport

104,592

Followers

43

Following

876

Media

529,402

Statuses

Official Support of @MetaMask . NEVER share your Secret Recovery Phrase. Need help?

https://t.co/7GvstFBJ9T

Joined October 2018

Don't wanna be here? Send us removal request.

Pinned Tweet

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

2 years

We are continuing to receive reports of email phishing campaigns asking users to "verify" their wallet to comply with KYC regulations, along with other types of "verification mandates". These emails are SCAMS! MetaMask wallets are NOT ASSOCIATED with user email addresses!

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

1 year

A new scam called 'Address Poisoning' is on the rise. Here's how it works: after you send a normal transaction, the scammer sends a $0 token txn, 'poisoning' the txn history. (1/3)

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

25 days

@GeorgePrec90286 NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. We DO NOT use Gmail or web forms. Need help? Open MetaMask > Menu > Support. Or from the web: Then click “Start a Conversation”

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Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

67

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

25 days

@Ahmadzia0095 We never DM and we DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Need help? Open MetaMask > Menu > Support. Or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

40

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

25 days

@JeremiahAlonge1 We never DM and we DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Need help? Open MetaMask > Menu > Support. Or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

31

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

25 days

@ShahBord We never DM and we DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Need help? Open MetaMask > Menu > Support. Or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

29

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

17 days

@BhaskarBis14 Need help? Open MetaMask > Menu > Support. (or ) “Start a Conversation” button. We never DM. We DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. Scammers often use these tactics.

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

15

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

25 days

@AOlajide1387515 We DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. These are common in scams. Need help? Open MetaMask > Menu > Support. Or from the web: Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

1 year

You can protect yourself by double-checking the full address, or by using the Address Book feature. If you need help: 'Menu > Support' in-app, or from the web: - 'Start a Conversation' button, the chatbot will ask a few questions. 3/3

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Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

1 year

They use an address with the same first & last few characters as the real transaction you sent; in hopes you will not check the full address, and instead copy theirs in a future txn. (2/3) - More detail here: )

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Contents How address poisoning works How you can stay safe Summary Address poisoning is an attack vector that, in contrast to other scams — which often use methods that have served many scammer...

metamask.zendesk.com

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

25 days

@slimmyge Need help? Open MetaMask > Menu > Support. (or ) “Start a Conversation” button. We never DM. We DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. Scammers often use these tactics.

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

28 days

@PAgaruba NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. We DO NOT use Gmail or web forms. Need help? Open MetaMask > Menu > Support. Or from the web: Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

1 month

@tusarrahat1 NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. We DO NOT use Gmail or web forms. Need help? Open MetaMask > Menu > Support. Or from the web: Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

3 years

There is no MetaMask token launch or presale. The one advertised on Substack is a scam.

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

1 month

@2005Ankush We DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. These are common in scams. Need help? Open MetaMask > Menu > Support. Or from the web: Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

27 days

@Lakshay131502 We never DM and we DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Need help? Open MetaMask > Menu > Support. Or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

2 years

Make sure you don't merge your tokens into a SCAM: The Ethereum Merge is very soon, and scammers are out in force telling you to "upgrade MetaMask for the Merge" and "convert your ETH to 2.0". Don't fall for it! More here:

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What Happens to My ETH on Ethereum 2.0? | Consensys

Ethereum is transitioning to a Proof of Stake consensus mechanism – but how will this affect your ETH in practice?

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

24 days

@MinhhQuannz We will never DM you, we DO NOT use Gmail (Scammers often do) NEVER disclose your Secret Recovery Phrase. To chat with Support, open MetaMask > Menu > Support - or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

11 months

Users have reported on the mobile browser that when a new tab is started, they see a "Site Not Found" error instead of the home page. We are working to fix the issue ASAP. Please note that you can still manually type in the url for a dapp and browse.

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

1 month

@Akshay94987989 NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. We DO NOT use Gmail or web forms. Need help? Open MetaMask > Menu > Support. Or from the web: Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

2 years

Remember: There is nothing you need to do with your MetaMask wallet for the Merge. If you see notifications to upgrade your MetaMask or swap your tokens, these are scams! Questions? Join community forum!

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A platform for community support and contributions for MetaMask

community.metamask.io

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

2 years

We're aware of a recent email phishing campaign asking users to "verify" their wallet to comply with KYC regulations. This is a SCAM, please report as spam and delete it!

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

1 month

@FLanipard We DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. These are common in scams. Need help? Open MetaMask > Menu > Support. Or from the web: Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

11 months

🔒 Beware of Clipboard Hacking! 🚨 This technique involves malware that monitors and steals information copied to your clipboard. It's often used to hijack transactions by replacing wallet addresses. Ways to stay safe: 👇

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

3 years

Phishing alert ⚠️ There's a fake VERA / EVER token scam using an airdrop of tokens where the claim website asks for unlimited (BEP20) token allowance (Spend Limit) to steal user's funds. Please, be extremely careful which sites/dapps you give permission to spend your tokens. ⚠️

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

1 month

@tusarrahat1 We never DM and we DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Need help? Open MetaMask > Menu > Support. Or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

21 days

@vespuchi07 NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. We DO NOT use Gmail or web forms. Need help? Open MetaMask > Menu > Support. Or from the web: Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

2 years

We're aware of reports regarding fake NFT minting websites that look VERY similar to legitimate sites. Please ALWAYS be certain to SAVE TRUSTED URLs and don't navigate via google searches, and verify that you are interacting with the CORRECT URL before proceeding with any txns

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

23 days

@prominchuk_ We never DM and we DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Need help? Open MetaMask > Menu > Support. Or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

2 years

Starting MONDAY, 2/14/22 💖🦊💘🦊, our Knowledge Base is getting a new look. DON'T PANIC! This is part of ongoing improvements to the functions, content, and format of our Knowledge Base and Support services. 🧵⬇️

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

8 days

@dexdex_eth We will never DM you, we DO NOT use Gmail (Scammers often do) NEVER disclose your Secret Recovery Phrase. To chat with Support, open MetaMask > Menu > Support - or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

18

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

19 days

@jefri_jhs We DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. These are common in scams. Need help? Open MetaMask > Menu > Support. Or from the web: Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

6

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

19 days

@AfridiH12075177 We will never DM you, we DO NOT use Gmail (Scammers often do) NEVER disclose your Secret Recovery Phrase. To chat with Support, open MetaMask > Menu > Support - or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

1

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

26 days

@vespuchi07 We never DM and we DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Need help? Open MetaMask > Menu > Support. Or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

6

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

29 days

@0xmassive We will never DM you, we DO NOT use Gmail (Scammers often do) NEVER disclose your Secret Recovery Phrase. To chat with Support, open MetaMask > Menu > Support - or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

14

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

13 days

@daulundaika We never DM and we DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Need help? Open MetaMask > Menu > Support. Or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

12

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

9 days

@ezec6705 We will never DM you, we DO NOT use Gmail (Scammers often do) NEVER disclose your Secret Recovery Phrase. To chat with Support, open MetaMask > Menu > Support - or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

8

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

16 days

@fesarmiento0920 NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. We DO NOT use Gmail or web forms. Need help? Open MetaMask > Menu > Support. Or from the web: Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

8

104

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

29 days

@Akshay94987989 Need help? Open MetaMask > Menu > Support. (or ) “Start a Conversation” button. We never DM. We DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. Scammers often use these tactics.

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

9

238

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

10 days

@VictorA51410862 We DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. These are common in scams. Need help? Open MetaMask > Menu > Support. Or from the web: Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

5

111

350

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

10 days

@_AnnaOfficial__ We never DM and we DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Need help? Open MetaMask > Menu > Support. Or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

8

105

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

1 year

🚨Did you get an email claiming to be from MetaMask? DO NOT touch it! 🚨 MetaMask did not ask for your email when you created your wallet. 👇🧵

25

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

3 years

Make sure you Ledger firmware is up to date (v2.0.0). This is required for it to work with MetaMask v10.1.0 which is rolling out to all users now.

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

23 days

@hyc187hyc We never DM and we DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Need help? Open MetaMask > Menu > Support. Or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

13

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

23 days

@1xShubham Need help? Open MetaMask > Menu > Support. (or ) “Start a Conversation” button. We never DM. We DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. Scammers often use these tactics.

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

4

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

1 year

Be mindful🧠of links you click at all times. Always verify ✅ that the pages you visit are legit. Often the first few links are Google Ads and can be domains bought by scammers to imitate the real website or app you are trying to access. (1/3)

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

27 days

@jihun20112017 NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. We DO NOT use Gmail or web forms. Need help? Open MetaMask > Menu > Support. Or from the web: Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

11

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

2 months

v122+ Chrome users: if you are running an older version of MetaMask 🦊 (11.7.5 or previous) you may find yourself stuck at this screen. 🪄Updating MM should fix it. Here's how to manually update:

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

27 days

@rohit545417 We will never DM you, we DO NOT use Gmail (Scammers often do) NEVER disclose your Secret Recovery Phrase. To chat with Support, open MetaMask > Menu > Support - or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

7

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

21 days

@Ugorohan We DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. These are common in scams. Need help? Open MetaMask > Menu > Support. Or from the web: Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

13

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

1 month

@TranPhuoc2021 We never DM and we DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Need help? Open MetaMask > Menu > Support. Or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

11

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

19 days

@bckon07 We never DM and we DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Need help? Open MetaMask > Menu > Support. Or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

5

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

1 month

@ranja9876512 We will never DM you, we DO NOT use Gmail (Scammers often do) NEVER disclose your Secret Recovery Phrase. To chat with Support, open MetaMask > Menu > Support - or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

25 days

@Abdulla747474 We DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. These are common in scams. Need help? Open MetaMask > Menu > Support. Or from the web: Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

7

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

20 days

@Shemphang1370 NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. We DO NOT use Gmail or web forms. Need help? Open MetaMask > Menu > Support. Or from the web: Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

5

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

1 month

@Sazzil4 We never DM and we DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Need help? Open MetaMask > Menu > Support. Or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

4

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

29 days

@Ashu64611478 NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. We DO NOT use Gmail or web forms. Need help? Open MetaMask > Menu > Support. Or from the web: Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

4

187

309

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

1 month

@JamesMo52861744 We DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. These are common in scams. Need help? Open MetaMask > Menu > Support. Or from the web: Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

14

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

26 days

@vespuchi07 Need help? Open MetaMask > Menu > Support. (or ) “Start a Conversation” button. We never DM. We DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. Scammers often use these tactics.

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

2

55

297

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

4 months

🚨 1/2 - Please share with your crypto fam: 🚨 We’ve seen more accts that were compromised some time ago, but have not been attacked yet. When assets transfer in, the dormant sweeper activates; sending the victims funds to the scammer. More here:

56

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263

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

21 days

@ciyx88 We will never DM you, we DO NOT use Gmail (Scammers often do) NEVER disclose your Secret Recovery Phrase. To chat with Support, open MetaMask > Menu > Support - or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

4

105

285

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

1 month

@Akshay94987989 We DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. These are common in scams. Need help? Open MetaMask > Menu > Support. Or from the web: Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

4

148

275

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

1 month

@Akshay94987989 Need help? Open MetaMask > Menu > Support. (or ) “Start a Conversation” button. We never DM. We DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. Scammers often use these tactics.

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

1

174

288

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

26 days

@BrownBoss01 We will never DM you, we DO NOT use Gmail (Scammers often do) NEVER disclose your Secret Recovery Phrase. To chat with Support, open MetaMask > Menu > Support - or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

0

72

280

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

15 days

@giang15101989 We will never DM you, we DO NOT use Gmail (Scammers often do) NEVER disclose your Secret Recovery Phrase. To chat with Support, open MetaMask > Menu > Support - or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

2

58

285

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

26 days

@Rakeshm70 We will never DM you, we DO NOT use Gmail (Scammers often do) NEVER disclose your Secret Recovery Phrase. To chat with Support, open MetaMask > Menu > Support - or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

3

68

271

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

1 month

@Sazzil4 NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. We DO NOT use Gmail or web forms. Need help? Open MetaMask > Menu > Support. Or from the web: Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

9

149

263

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

1 year

Are you keeping your wallet safe? 👀 Self-custody requires self-education! Make sure you know how these three mechanisms work: 1️⃣ Secret Recovery Phrase 2️⃣ Private Key 3️⃣ Password Read more on our Knowledge Base:

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

18 days

@FCrypto531 We will never DM you, we DO NOT use Gmail (Scammers often do) NEVER disclose your Secret Recovery Phrase. To chat with Support, open MetaMask > Menu > Support - or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

3

74

259

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

1 year

@Mr_Maarten_ MetaMask is self custodial, so we never have access to accounts. We try to prevent scammers from harming our users, but we can't stop everything users may choose to do with their wallets. If you need help: - click the blue 'Start a Conversation' button.

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

8

7

253

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

1 year

<-- New profile pic. 👀"Who dis?" Don't worry, it's still us. We changed the icon so the Support handle stood out from our main one. Remember; the only way to reach our support team is: 'Menu > Support' in app/ext, or from the web:

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

52

51

202

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

8 days

@Bholahkharlhe1 We will never DM you, we DO NOT use Gmail (Scammers often do) NEVER disclose your Secret Recovery Phrase. To chat with Support, open MetaMask > Menu > Support - or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

8

56

243

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

8 days

@money4allmeLens We never DM and we DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Need help? Open MetaMask > Menu > Support. Or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

5

70

247

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

8 days

@www1197578 We never DM and we DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Need help? Open MetaMask > Menu > Support. Or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

6

67

250

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

22 days

@Ashu64611478 Need help? Open MetaMask > Menu > Support. (or ) “Start a Conversation” button. We never DM. We DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. Scammers often use these tactics.

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

4

175

241

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

2 years

When @MetaMask 30x'ed its user base in a year, @ConsenSys had a challenge in meeting user support needs. Thanks to a strong collaboration with @LivePerson , we reduced support wait times by 93% and doubled our CSAT stats. Bring on the next bull run! @avieli

Tweet card media

Consensys Continues To Enhance The Web3 User Experience | Consensys

Building on its launch in November 2021, MetaMask’s LivePerson support bot has now transitioned to v2, with users reaping the benefits

135

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

1 month

@imran3763 Need help? Open MetaMask > Menu > Support. (or ) “Start a Conversation” button. We never DM. We DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. Scammers often use these tactics.

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

4

57

238

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

2 years

Launching Today: The MetaMask Knowledge Base, Internationalized:

54

104

207

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

1 month

@PankajH1611 We will never DM you, we DO NOT use Gmail (Scammers often do) NEVER disclose your Secret Recovery Phrase. To chat with Support, open MetaMask > Menu > Support - or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

6

80

213

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

14 days

@oooottttoff We will never DM you, we DO NOT use Gmail (Scammers often do) NEVER disclose your Secret Recovery Phrase. To chat with Support, open MetaMask > Menu > Support - or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

1

56

228

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

16 days

@4321x0 We never DM and we DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Need help? Open MetaMask > Menu > Support. Or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

2

155

230

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

29 days

@Ashu64611478 Need help? Open MetaMask > Menu > Support. (or ) “Start a Conversation” button. We never DM. We DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. Scammers often use these tactics.

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

3

143

225

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

8 days

@MdAkhta03911764 NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. We DO NOT use Gmail or web forms. Need help? Open MetaMask > Menu > Support. Or from the web: Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

8

51

243

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

23 days

@LUXXURY16A We DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. These are common in scams. Need help? Open MetaMask > Menu > Support. Or from the web: Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

3

78

209

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

29 days

@HoneyOlami38731 We never DM and we DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Need help? Open MetaMask > Menu > Support. Or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

5

67

217

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

19 days

@gtrccf123 NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. We DO NOT use Gmail or web forms. Need help? Open MetaMask > Menu > Support. Or from the web: Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

4

145

210

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

20 days

@Jahx_Tempest We never DM and we DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Need help? Open MetaMask > Menu > Support. Or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

3

150

212

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

19 days

@royalbadshah050 Need help? Open MetaMask > Menu > Support. (or ) “Start a Conversation” button. We never DM. We DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. Scammers often use these tactics.

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

6

156

210

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

20 days

@Rachmad90901 Need help? Open MetaMask > Menu > Support. (or ) “Start a Conversation” button. We never DM. We DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. Scammers often use these tactics.

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

3

128

209

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

18 days

@Jibrin12351663 We will never DM you, we DO NOT use Gmail (Scammers often do) NEVER disclose your Secret Recovery Phrase. To chat with Support, open MetaMask > Menu > Support - or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

1

50

207

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

11 days

@r4ndomshitpost We will never DM you, we DO NOT use Gmail (Scammers often do) NEVER disclose your Secret Recovery Phrase. To chat with Support, open MetaMask > Menu > Support - or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

0

3

215

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

10 months

You may have seen Linea Mainnet appear, as a new network, automatically added to your MetaMask wallet. This is not a scam or anything malicious. It's the developer-ready zkEVM rollup by Consensys, which announced it's Mainnet Alpha launch on July 11th.

29

37

168

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

19 days

@1xShubham We never DM and we DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Need help? Open MetaMask > Menu > Support. Or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

4

140

206

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

23 days

@chaparala71 Need help? Open MetaMask > Menu > Support. (or ) “Start a Conversation” button. We never DM. We DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. Scammers often use these tactics.

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

3

135

196

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

29 days

⚠️Currently, there is an issue that is preventing users from accessing their MetaMask Android accounts due to an error. 🧑‍💻Our technical team is informed about this and is actively seeking a solution.

189

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

1 year

🦊💡 Don't let hackers win the day. Keep your MetaMask wallet safe & sound by updating your devices & MetaMask wallet software regularly! 📲💻 Remember, a secure wallet is a happy wallet! 🦊🌟 👀 Check out more in this MetaMask Knowledge Base article:

32

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@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

19 days

@beulokeo3 Need help? Open MetaMask > Menu > Support. (or ) “Start a Conversation” button. We never DM. We DO NOT use Gmail or web forms. NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. Scammers often use these tactics.

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

1

134

200

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

1 year

@patriota_eth While ENS does add an excellent layer of human readability to a wallet address, that also helps prevent this type of attack, it's not always a viable option for everyone using blockchains.

11

8

195

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

1 month

@_MAYJOR_ NEVER share your Secret Recovery Phrase with any site or person. Verify links are legitimate. We DO NOT use Gmail or web forms. Need help? Open MetaMask > Menu > Support. Or from the web: Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

15

106

187

@MetaMaskSupport

MetaMask Support

@MetaMaskSupport

12 days

@MdRafshan6 We will never DM you, we DO NOT use Gmail (Scammers often do) NEVER disclose your Secret Recovery Phrase. To chat with Support, open MetaMask > Menu > Support - or from the web: - Then click “Start a Conversation”

Tweet card media

Hello from MetaMask Help Center 🦊♥️ | MetaMask Help Center 🦊♥️

MetaMask only offers customer service through this Help Center and our community forums.

support.metamask.io

3

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186