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SuperCard Help Profile
SuperCard Help

@HelpSupercard

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Use the feedback option in the app to report issues or request support. Official live updates account of @WWESuperCard . A video game for phones.

Joined August 2019
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@HelpSupercard
SuperCard Help
2 years
WWE Supercard is currently down for maintenance as we implement Season 8 updates.
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@HelpSupercard
SuperCard Help
5 months
We're aware that this week's Giants Unleashed got a little...messed up. We're working to fix the issue, and we will be compensating players who did not receive the correct rewards as soon as possible.
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@HelpSupercard
SuperCard Help
5 years
This will be an extended maintenance break. The team is continuing to work on restoring core features and functionality. No ETA to share at this moment.
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@HelpSupercard
SuperCard Help
2 years
Hey everyone. We are aware of an issue regarding the repeated use of SuperMoves in Survivor. We're currently working on a hotfix for all platforms which we're hoping to push in the next 24-48 hours. We appreciate your patience as we address this.
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@HelpSupercard
SuperCard Help
3 years
WWE SuperCard will be taking a maintenance break tomorrow, 3/31 at 10am Pacific to complete the update for WrestleMania 37. Thanks for your patience!
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@HelpSupercard
SuperCard Help
5 years
Maintenance is still ongoing. We apologize for the inconvenience this has caused. More updates as we get them.
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@HelpSupercard
SuperCard Help
2 years
We are currently investigating sign in issues.
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@HelpSupercard
SuperCard Help
3 years
We have added 3.5 hours onto this RTG event.
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@HelpSupercard
SuperCard Help
6 months
WWE SuperCard is currently undergoing maintenance in preparation for Season 10.
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@HelpSupercard
SuperCard Help
2 years
Hey, hi, hello. We're pushing out a hotfix for WWESC ~11AM PST to address the Survivor/SuperMove glitch. This is a client update, meaning it will be required to continue playing.
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@HelpSupercard
SuperCard Help
1 month
We're currently working on a fix for those of you whose game is still running slower than usual to be released ASAP. In the meantime, making sure your connection is secure and restarting your game after playing a few matches should help alleviate the issue.
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@HelpSupercard
SuperCard Help
6 months
In testing, we're finding that some Android 5, 6, and 7 devices are not loading the game correctly. We're working on a fix that will be released after the game has finished initial maintenance.
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@HelpSupercard
SuperCard Help
4 years
SuperCard has entered maintenance while we investigate issues leading to earlier downtime. Stay tuned.
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@HelpSupercard
SuperCard Help
6 months
WWE SuperCard will be taking a maintenance break beginning Wednesday, November 15th at 7am PT. Follow along here and @WWESuperCard for updates.
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@HelpSupercard
SuperCard Help
5 months
We have rolled out a change to the way XP is distributed in reset pulls from the Draft Board. The amount of XP you receive should now be more representative of the card you pulled to reset your Draft Board. We have also issued a small buff to XP distribution in general.
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@HelpSupercard
SuperCard Help
3 years
We’ve got a maintenance break scheduled for 9AM Pacific on Wednesday 4/14 to take care of some of our network issues. We should be back up after a few hours -- stay tuned for updates
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@HelpSupercard
SuperCard Help
1 year
We’ve discovered a bug when damage hits the billions, so damage and milestone numbers in Giants Unleashed will be reduced by 10X this week. Proportionally the event will play normally — just smaller numbers.
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@HelpSupercard
SuperCard Help
3 years
We're aware of reports about network issues and are currently investigating.
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@HelpSupercard
SuperCard Help
5 months
WWE SuperCard Season 10 Updates and Fixes: - RtG has been rebalanced. It should now take longer to encounter more difficult opponents. - PvP has matchmaking has been adjusted. You should now face opponents with cards closer to your Player Level. - All missing XP from the Season…
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@HelpSupercard
SuperCard Help
1 year
We're investigating reports regarding Desperado Quest progress.
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@HelpSupercard
SuperCard Help
2 years
Incoming server update to address the Survivor issues.
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@HelpSupercard
SuperCard Help
3 years
We are aware of some players who have been breaking TOS within Chart Topper and Code Breaker and are testing ways to prevent this from happening for a future update. (1/2)
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@HelpSupercard
SuperCard Help
2 years
Good morning gamers! We're aware of an issue involving ads and primarily Android users. We're working on getting a fix out asap and we'll keep you updated as more details become available.
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@HelpSupercard
SuperCard Help
4 years
A free pack containing 12 Pick Doublers will be available in the Store tomorrow at 12PM Pacific, to accommodate for the issue in Ring Domination. It will be available until Sunday at 12PM.
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@HelpSupercard
SuperCard Help
3 years
(2/2) In the meantime, we will be investigating certain accounts to make sure cheaters are banned & will try to prevent them from collecting event rewards on a case by case basis. And cheaters- don't ruin the events for others. just git gud.
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@HelpSupercard
SuperCard Help
3 years
SuperCard maintenance is ongoing and we're aware of reports. Stay tuned for more updates.
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@HelpSupercard
SuperCard Help
5 months
WWE SuperCard is currently undergoing a maintancence break.
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@HelpSupercard
SuperCard Help
3 years
We will be performing server maintenance at 11AM Pacific tomorrow, 6/9 in preparation for the new tier 🐏
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@HelpSupercard
SuperCard Help
3 years
WWE SuperCard will be going into a maintenance break tomorrow 1/20 at 10AM Pacific to complete the update for Royal Rumble '21 tier.
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@HelpSupercard
SuperCard Help
5 months
Giants Unleashed rewards are currently being delivered to all players who participated in the event. Players who participated should receive: - A refund of any credits spent in the event - Any missed milestone rewards from the event based on Player Level (including an upgrade…
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@HelpSupercard
SuperCard Help
3 years
We are aware of the current server issues and are working on a solution. brb
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@HelpSupercard
SuperCard Help
3 years
We’re aware of and investing an issue is that is preventing some players from logging in.
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@HelpSupercard
SuperCard Help
6 months
WWE SuperCard will enter a brief maintenance period shortly to address network and login issues.
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@HelpSupercard
SuperCard Help
5 years
Due to the extended downtime, all users should note: • 500 Credits are available in the Store as a free gift • 1 day of progress has been given for the Login Bonus • Wild Wednesday quest has been extended
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@HelpSupercard
SuperCard Help
4 years
Maintenance has started.
@WWESuperCard
WWE SuperCard
4 years
Maintenance begins at 9AM Pacific time today.
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@HelpSupercard
SuperCard Help
1 year
Due to recent live issues, a Gift containing 2 EDP, 500 SC, & 2 Train Ups (min. Valhalla) is now available in the Store. This Gift is available until 12/1. Limit 1.
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@HelpSupercard
SuperCard Help
3 years
We're going into a maintenance break to address the network issues. Thanks for your patience.
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@HelpSupercard
SuperCard Help
3 years
k we're back. We've also gone ahead and added an extra day to Giants Unleashed
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@HelpSupercard
SuperCard Help
4 years
Collectibles will be in PVP reward packs for the current cycle. Reward packs will be available May 12. ▪️ Giant pack - 1000 Deltas ▪️ Big - 500 Deltas ▪️ League - 1000 Alphas
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@HelpSupercard
SuperCard Help
4 years
We identified the issue and servers are rolling online. 8 hours have been added to the event and active quests. A free 300 Credit pack has been added to the store for the extended downtime. Pack is available until Tuesday at 12PM Pacific.
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@HelpSupercard
SuperCard Help
3 years
We've heard the reports of issues with opponent deck strength. We've addressed this and will continue to monitor the event.
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@HelpSupercard
SuperCard Help
3 years
WWE SuperCard will be going down for planned maintenance starting at 10AM Pacific on 5/26
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@HelpSupercard
SuperCard Help
1 year
The Season 9 client update is now rolling out across storefronts.
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@HelpSupercard
SuperCard Help
4 years
Fusion timers have been permanently decreased. Happy Fusion Friday!
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@HelpSupercard
SuperCard Help
3 years
We are aware of a crash issue some users may be experiencing and will give an update when we have more information
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@HelpSupercard
SuperCard Help
4 years
Known issue in Season 6 update: 💥 Android DLC problem causing certain talent to not appear on Main Menu Hotfix incoming.
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@HelpSupercard
SuperCard Help
4 years
SuperCard will be going into an extended maintenance on 6/10 at 9AM Pacific to launch Elemental tier.
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@HelpSupercard
SuperCard Help
2 years
We will have a short maintenance period today starting at 11:30 AM PST. We will address the issues regarding badge redemption and the "Just Bring It" questline.
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@HelpSupercard
SuperCard Help
4 years
Eggs are Superstar cards that can be collected off the Draft Board and in some packs this month. They don't hatch, but can be used: - To fulfill some Quest objectives - For image swapping - For training - In Active and Legacy Fusion Chambers - To Pro for Catalog stars
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@HelpSupercard
SuperCard Help
3 years
Pardon our dust. We had to perform a brief server maintenance, but we're back now.
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@HelpSupercard
SuperCard Help
4 years
Clash of Champions Rewards are rolling out. Any changes to reward tiers reflects final leaderboard placement. Please reach out with any feedback.
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@HelpSupercard
SuperCard Help
4 years
We are aware of the Royal Rumble issue that some players are experiencing and have reproduced it. Royal Rumble will be removed from the weekly rotation until a fix is released in a later update.
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@HelpSupercard
SuperCard Help
2 years
Hi all, our CS team is receiving reports regarding the swapping of cards for newly release Superstars. We wanted to clarify that these reports are false and that we are not exchanging cards for the reasons stated in the CS tickets.
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@HelpSupercard
SuperCard Help
3 years
Wild Wednesday rewards will by updated to include the Forged tier starting next week.
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@HelpSupercard
SuperCard Help
5 years
League Point rewards are rolling out slower than normal, but are coming to those who participated. Please check your mailbox periodically.
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@HelpSupercard
SuperCard Help
3 years
We are investigating an issue where high tier teams are appearing as a Shattered tier team.
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@HelpSupercard
SuperCard Help
4 years
We are aware of the issues affecting PvP. WAR will be unavailable while we continue to investigate.
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@HelpSupercard
SuperCard Help
3 years
We're doing a little bit of mini maintenance to address some network issues. Stay tuned
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@HelpSupercard
SuperCard Help
2 years
SuperCard servers are offline for maintenance as we work to resolve network issues.
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@HelpSupercard
SuperCard Help
4 years
We’ve addressed an issue with some pack contents in the Exclusive Offer pack. If you purchased one before the resolution, the items that weren’t received are rolling out to mailboxes. If you continue to have issues, please contact customer support.
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@HelpSupercard
SuperCard Help
4 years
In anticipation of Season 6, we will be pausing the following modes until after Season 6 launches •On 11/10 at 12pm, we'll be pausing Team Battleground. •On 11/10 at 12pm, we'll be pausing King of the Ring. •On 11/12, after PVP rewards are distributed, we'll be pausing PVP.
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@HelpSupercard
SuperCard Help
3 years
WWE SuperCard will be undergoing maintenance tomorrow, 7/21 at 10AM Pacific to address the recent network issues some players have been experiencing. Thank you for your patience!
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@HelpSupercard
SuperCard Help
4 years
We've identified the issue with "0 rank" Clash rewards and are currently working to roll out corrected rewards based on final positioning. Players should start seeing rewards in their mailbox within the next few days. [1/3]
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@HelpSupercard
SuperCard Help
3 years
Some of you may have noticed some random hearts in your inbox today ❤️ This is due to a bug that made it to where you’re just now seeing the missing animation from the packs you received before. You haven't gotten any additional collectibles as you already received them.
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@HelpSupercard
SuperCard Help
3 years
Some players may have seen a preview of what the game will look like on Royal Rumble release day. Issues related to this should now be resolved.
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@HelpSupercard
SuperCard Help
4 years
Some items linked to the extended outage on Monday are being delivered to a group of affected players that we have identified. We see the reports about additional event cards going out and are investigating.
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@HelpSupercard
SuperCard Help
3 years
We're aware of a launch crash issue on some Android devices and are investigating. Stay tuned.
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@HelpSupercard
SuperCard Help
1 year
Due to the issues with 2X SuperCoins, a Gift containing 2,000 SuperCoins is now available in the Store. This Gift is available until 11/16. Limit 1.
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@HelpSupercard
SuperCard Help
4 years
A server update is scheduled for tomorrow at 10AM Pacific. During the update, the game and game features will not be available. PVP will remain unavailable until after the update.
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@HelpSupercard
SuperCard Help
3 years
We are performing a brief maintenance to address point issues with the Chart Topper event. Round 2 will officially begin once the game is back up and running.
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@HelpSupercard
SuperCard Help
3 years
WWE SuperCard will be going down for planned maintenance at 10AM Pacific tomorrow, 7/14.
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@HelpSupercard
SuperCard Help
2 years
Servers are now back online.
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@HelpSupercard
SuperCard Help
3 years
An additional DLC update for Royal Rumble mode has been released. Slowdown issues should now be resolved.
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@HelpSupercard
SuperCard Help
3 years
We're beginning the process to roll out items to those impacted by server issues. Please note that this process will continue through the weekend with items like Credits and cards coming first.
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@HelpSupercard
SuperCard Help
5 months
WWE SuperCard is about to enter a short maintenance break.
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@HelpSupercard
SuperCard Help
4 years
We will be taking a short maintenance break 7/1 at 11:30AM Pacific for the release of Summer content.
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@HelpSupercard
SuperCard Help
4 years
Pirate Treasure cards are used as ingredients in the Fusion Chamber for the Anchors Aweigh Fusion Event. They are available off the draft board with no daily limit.
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@HelpSupercard
SuperCard Help
2 years
Servers are back online.
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@HelpSupercard
SuperCard Help
3 years
One more time, y'all. We'll be down for just a bit while we fix a few things. Hang in there and we'll be right back
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@HelpSupercard
SuperCard Help
6 months
Some players who logged in during today's update did not receive the correct amount of XP when first opening the game. We have identified the issue causing this and will deliver the missing XP to those players via in-game mail as soon as possible.
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@HelpSupercard
SuperCard Help
4 years
Along with event start times moving: ▪️ Wild Wednesday starts Wednesday at 12PM Pacific and ends at 12PM Thursday ▪️ Fusion Friday starts Friday at 12PM Pacific and ends at 12PM Saturday
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@HelpSupercard
SuperCard Help
2 years
Hi everyone! We are currently investing the issues regarding ads. In order to help us isolate the issue send us a support ticket that includes your device specs (including OS and version) and we'll get this thing pinned down (not sorry for the pun).
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@HelpSupercard
SuperCard Help
5 years
Maintenance is continuing. Game features and the game are currently still inaccessible.
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@HelpSupercard
SuperCard Help
3 years
Some users may see the game in maintenance mode. This is expected while we investigate.
@WWESuperCard
WWE SuperCard
3 years
We’re aware of an issue with SuperCard impacting overall play and are investing. Stay tuned to @HelpSupercard for more information.
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@HelpSupercard
SuperCard Help
2 years
We're aware of reports of network issues and are investigating.
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@HelpSupercard
SuperCard Help
4 years
Players have been banned for violating our Fair Play policy, TOS, and / or End User License Agreement. You can find these policies on the World Wide Web. 📝 | 📝 | 📝 |
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@HelpSupercard
SuperCard Help
3 years
Maintenance is complete. We've added two hours to the event and the Dominik Mysterio quest.
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@HelpSupercard
SuperCard Help
5 months
WWE SuperCard will enter a short maintenance period in 30 minutes.
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@HelpSupercard
SuperCard Help
4 years
We'll be taking a brief maintenance break to address Giants Unleashed issues. During this time, the game and game features will be unavailable.
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@HelpSupercard
SuperCard Help
2 years
Server maintenance has begun, we're aiming for a downtime of ~60 minutes, but as always, it could go longer. In the meantime, we highly recommend updating your client to the latest version to ensure no issues once servers are up and running.
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@HelpSupercard
SuperCard Help
4 years
Server maintenance is scheduled for Wednesday at 10AM Pacific. During this time, the game and game features will be unavailable.
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@HelpSupercard
SuperCard Help
2 years
Servers will be down for maintenance starting at 10 AM PST while we address issues regarding badge and quest redemption. No estimated downtime, but we're going to make it quick.
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@HelpSupercard
SuperCard Help
3 years
We're currently investigating the active issue with PVP and league placements. At this time, it's recommended to not anticipate the correct reward at the end of this cycle on Tuesday. While we work to exhaust options, a complete fix may not be ready until Jan.
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@HelpSupercard
SuperCard Help
5 years
Players have been banned for violating our Fair Play policy. You can find the policy in the Help Center menu and on the World Wide Web. 📝 |
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@HelpSupercard
SuperCard Help
3 years
We're going to be starting some emergency server maintenance around 4:05 PM PST to address an issue with TSG. We don't expect the downtime to be too long but your patience and understanding is always appreciated.
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@HelpSupercard
SuperCard Help
3 years
Our servers will be undergoing maintenance to address isolated network stability issues at 10AM Pacific on 4/28
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@HelpSupercard
SuperCard Help
2 years
Happy Friday SuperFam! We are still working on the hotfix to address the ads issue. In the meantime, we've added a free pack to the store ("OOPS Pack" @ 12PM PST) with 300 Coins so that you all can still play. We appreciate your understanding as we get this fixed asap.
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@HelpSupercard
SuperCard Help
5 years
Due to some players experiencing a login issue, we've extended the length of Ring Domination by 24 hours.
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@HelpSupercard
SuperCard Help
3 years
WWE SuperCard is currently in a maintenance break as a result of PVP issues.
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@HelpSupercard
SuperCard Help
2 years
We're aware of an issue with the bonus pack in Week 1 of SuperPass. Please avoid trying to claim it while we work on a fix. Stay tuned for more info.
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