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Customer.io Profile
Customer.io

@CustomerIO

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971
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We’re the customer engagement platform for tech-savvy marketers. Email, push notifications, in-app, SMS, and webhooks: automated and powered by your data.

The World
Joined October 2011
Don't wanna be here? Send us removal request.
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@CustomerIO
Customer.io
2 months
has a new look! Transforming customer communication with: ✨ New logomark embodies data-driven, customer-centricity, and forward momentum. ✨ Enhanced color palette, typography, and art direction. Head over to our new website to see the changes:
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@CustomerIO
Customer.io
4 years
Learn how to create a better product onboarding email series for your product:
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@CustomerIO
Customer.io
3 years
By working with our Customer Success and Deliverability teams, Creativeo was able to more than double their open rates in just one month 📈
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@CustomerIO
Customer.io
2 years
This just in! 🎉 We’ve acquired @useparcel , an email coding platform. We are ecstatic to join forces with Parcel to create the best email marketing experience available! Join @alphacolin & @theavigoldman tomorrow for a Fireside Chat at 10 am PT:
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@CustomerIO
Customer.io
1 year
Introducing Data Pipelines (CDP) 🎉 Get customer data to all the tools you use with just one integration. Say goodbye to data headaches and hello to better customer relationships! Sign up for early access and get a free CDP-only plan with 1 million
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@CustomerIO
Customer.io
8 years
🎺🎺🎺🎺 We're excited to announce Customer.io Actions! Go beyond email!
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@CustomerIO
Customer.io
5 years
With one simple API call, you can message hundreds, or thousands, of relevant users by using Triggered Broadcasts:
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@CustomerIO
Customer.io
3 years
Regardless of what @Apple changes in the next version of its Mail app, don't forget: open rates are a distraction. Conversions are what count. 📊
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@CustomerIO
Customer.io
5 years
✨ Introducing Our New Look ✨ We're the same you know and love—we just refreshed our look. You'll start to see this reflected across the product and website in the coming months!
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@CustomerIO
Customer.io
6 years
👉 We’ve compiled 9 real-world dunning #email examples to show you how companies reduce #churn and increase retention. Check it out here:
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@CustomerIO
Customer.io
8 years
Sweet! We're on @producthunt today! Come say hi!
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@CustomerIO
Customer.io
6 years
🔥👉 Invoice emails are an essential part of your business strategy. Keep the payments rolling in with a redesign. Learn more here: #EmailMarketing #bizstrategy
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@CustomerIO
Customer.io
9 years
Have a burning analytics or #growthhacking question? @segment is doing an AMA on @growthhackers right now! http://t.co/DNgPWNEYoE
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@CustomerIO
Customer.io
1 year
We recently got back from our annual retreat in Puerto Vallarta, Mexico! As a fully remote team, this week is essential for high-impact collaboration, bringing the team together, and unifying our vision for the year. 🤝 #companyretreat #remotework #teambuilding
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@CustomerIO
Customer.io
1 year
After many months of work, we have some exciting news to share tomorrow! Make our Twitter your destination tomorrow. It will be one of the sources we’ll use to share all the details, so let’s plan to connect here!
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@CustomerIO
Customer.io
8 years
17 Marketing Tools You Won’t Be Able to Live Without — Thanks for including us @positionly !
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@CustomerIO
Customer.io
2 years
Big news! is one of  @Inc . Magazine's Best Workplaces of 2022! 💻👥✨
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@CustomerIO
Customer.io
9 years
The P.S. from @joelgascoigne 's welcome email that tells you what @Buffer is all about: http://t.co/aG3FBTJSSF http://t.co/vNErYyAfBy
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@CustomerIO
Customer.io
3 years
Workflow, meet sticky notes.
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@CustomerIO
Customer.io
8 years
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@CustomerIO
Customer.io
5 years
Happy #NationalPetDay from our furry coworkers!
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@CustomerIO
Customer.io
9 years
The Ultimate Guide to Remote Work — golden wisdom nuggets from @Zapier http://t.co/xOLrXY13yG http://t.co/Nm1BaBGabB
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@CustomerIO
Customer.io
8 years
Proud, pleased, and honored to have received @oenorg 's Development Stage Award! #oenawards Thank you!!
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@CustomerIO
Customer.io
7 years
Ebook-hunting? Check out From Churn to Earn: Retention tactics using behavioral email, NPS, & Slack bots
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@CustomerIO
Customer.io
10 years
Don't let growth hacking ruin your customer experience http://t.co/xhkXwORAs4 via @helpscout
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@CustomerIO
Customer.io
9 years
Company Culture for Startups — A Practical Guide, from @idonethis http://t.co/LvxciMJweo http://t.co/g7VF43bkhc
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@CustomerIO
Customer.io
1 year
Data silos can be a dizzying headache 🤯  Join us for an exclusive first look into our new CDP product, which empowers you to connect and unify all your data and tools. Tune in next Tuesday, May 23 as we pull back the curtain! 🪄 Register now:
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@CustomerIO
Customer.io
3 years
Ever wish duplicate profiles would be automatically merged in our platform? Now, it’s as easy as that 🤓
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@CustomerIO
Customer.io
4 years
What do you think of this before and after home office? #MondayMotivation
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@CustomerIO
Customer.io
2 years
Our in-app messaging launches today for web and mobile! Combine and automate all communications (email, push, in-app, and SMS), from one platform, creating a frictionless customer experience.
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@CustomerIO
Customer.io
1 year
Dynamize your emails with AMP 🧨 Include interactive content directly in your emails! Now you don’t need to link readers out; they can RSVP to events, respond to surveys, or leave reviews directly in your email. Learn how: #productupdates #emailmarketing
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@CustomerIO
Customer.io
2 years
First date idea: I show you that when you clean up your workspace and export duplicate attributes, you don't have to worry about sending the same message to the same person twice.
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@CustomerIO
Customer.io
9 years
The P.S. from @joelgascoigne 's welcome email that tells you what @Buffer is all about: http://t.co/w2tg2EVPXc http://t.co/nooiE9tBxv
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@CustomerIO
Customer.io
6 months
🎊 We’re thrilled to share that made the 2023 @Deloitte Technology Fast 500™ list, making us one of the fastest-growing companies in North America. 🏆 We are proud of our growth this year and are grateful to all of you for being an integral part of our
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@CustomerIO
Customer.io
8 years
A Guide to Lifecycle Email Campaigns: engage customers, reduce churn & increase revenue
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@CustomerIO
Customer.io
7 years
Happy #Halloween from your friends at Customer.io!
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@CustomerIO
Customer.io
2 years
Wow! Glad you like our website, @jynble !
@TechCrunch
TechCrunch
2 years
Demand Curve: How 's homepage converts readers into customers by @jynble
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@CustomerIO
Customer.io
4 years
We will be using our platform to elevate black voices among our customers, partners, and organizations we support instead of posting our regular content on social media. #elevatemelanatedvoices
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@CustomerIO
Customer.io
9 years
Ami decided to get kinda meta with the costume this year. Spooky! Have a safe and sweet Halloween everyone!
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@CustomerIO
Customer.io
9 years
Yay! It's our li'l mascot Ami's birthday today!
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@CustomerIO
Customer.io
9 years
Super Quick Tips for Writing Emails that Get Opened, Read, and Clicked (oh my!) — by @HennekeD for @copyblogger http://t.co/6CAKeHLLKi
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@CustomerIO
Customer.io
3 years
We've all been there. Queuing drafts has saved many a marketer, many a time @hbomax 😀
@JoelGoyette
Joel Goyette
3 years
Not an HBO subscriber but FYI @CustomerIO has a queue draft feature to review messages before they’re sent. It’s amazing.
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@CustomerIO
Customer.io
3 years
Our VP of Customers, Nat Onions, talked with @vitally_io about how to manage a Customer Success team remotely.
@vitally_io
Vitally
3 years
We talked to top CSMs and CS leaders at companies like @Close , @CustomerIO , and @Prezly and got their tips for managing #remote #CustomerSuccess teams.
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@CustomerIO
Customer.io
8 years
Yay! We launched a new way to trigger an NPS Survey based on behavior w/ @Promoter_io !
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@CustomerIO
Customer.io
2 years
We’re feeling hungry this year…
@BorjaPrietoB
Borja Prieto | SaaS Growth & Marketing 🚀
2 years
@pc4media @louisnicholls_ @LenMarkidan If @CustomerIO implements in app capabilities for SaaS companies, They’ll eat the market. You can literally do whatever you want, simple, basic and advanced stuff for email + SMS. With native CDP integrations. Crazy.
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@CustomerIO
Customer.io
6 years
How @Yotpo used @Appcues to increase new user engagement (+42%), new feature adoption (+300%), and retention rates (+50%). Whoa! #onboarding #testing
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@CustomerIO
Customer.io
2 years
🎉 🗣 BIG NEWS: We're excited to announce the Community Forum! For our customers and by our customers, jump in to ask questions, share tips, and learn from other users.
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@CustomerIO
Customer.io
4 years
Our Product Design Team Lead @MadelinePick explains the thinking behind the new design of our in-app navigation - which shipped earlier today 🚢
@MadelinePick
Madeline Pickering
4 years
Our app is complex, so we're spending time reducing cognitive load caused by the nav's presence on every page by: 1) markedly different color, 2) grouping pages that are less visited, which leads to 3) fewer icons and less need for section headers
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@CustomerIO
Customer.io
4 years
We shipped a highly requested feature, and drumroll please, you can now cancel in-progress newsletter sends if you need to stop the broadcast for any reason.
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@CustomerIO
Customer.io
6 years
Throughout #Pride month and always, we strive to acknowledge and celebrate not just the diversity and uniqueness of our team members, customers, and friends, but the inclusive practices that make us all better allies. #happypride from your friends at !
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@CustomerIO
Customer.io
1 year
🏆 The @G2dotcom Spring 2023 results are in and we're thrilled to announce that has been named a Leader in Marketing Automation and Transactional Email, as well as a High Performer for Mobile Marketing!
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@CustomerIO
Customer.io
5 years
ICYMI: Here's a sneak peek at our new UI. If you’d like to see more and provide feedback, please email madeline @customer .io.
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@CustomerIO
Customer.io
5 years
In honor of #NationalPuppyDay tomorrow, meet Berry, the newest puppy to join our team. He’s 11 weeks old and loves peanut butter!
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@CustomerIO
Customer.io
10 months
Data Pipelines is now available for general access 🎉  Sign up for our new customer data platform (CDP) by August 24th and receive unlimited API calls through the end of the year. 👉 #cdp #customerdataplatform #datapipelines
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@CustomerIO
Customer.io
6 years
Our new integration with @zapier will help you get even more done in Customer.io! We're pretty pumped about it. Use cases, tips, and tricks to get started:
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@CustomerIO
Customer.io
4 years
This is how we work on Fridays... err we mean every day! #CustomerioPets
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@CustomerIO
Customer.io
2 years
😍 For all the marketers who have ever racked their brains on how to visually share an email they've designed.
@useparcel
Parcel
2 years
New tool alert! 🚨 Scroll my email, a new free tool that creates a scrolling GIF from any email screenshot is live. Perfect for presentations, or internal sharing!
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@CustomerIO
Customer.io
9 years
How to plan lifecycle emails that ferry people through your funnels. http://t.co/9ItruLLhHK http://t.co/QuzLaf4oae
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@CustomerIO
Customer.io
5 years
We believe in transparent and honest pricing for email automation. Always. Starting at $150/month, you can estimate your plan costs on the number of users in your account. Get started:
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@CustomerIO
Customer.io
2 years
We are happy to announce that has made the @Inc . 5000 Fastest Growing Private Companies in America list! 👏 We are honored to be a part of this, and can't wait for what's next for . Check out the list here:
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@CustomerIO
Customer.io
3 years
For when Facebook, Instagram, and WhatsApp aren’t there…email and push notifications in do just great 😊
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@CustomerIO
Customer.io
7 years
As a nod to @zapier 's blog post today... Remote workspace of our back end engineer, Ian! I spy a cute kiddo pic, …
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@CustomerIO
Customer.io
8 years
Responsive HTML Email Templates for Startups, Developers and Marketers - from @leemunroe
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@CustomerIO
Customer.io
9 years
Check out our free guide to boosting the awesomeness of your marketing emails! http://t.co/qKgk3tyrZW http://t.co/jGXQDDLkud
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@CustomerIO
Customer.io
9 years
A Guide to Lifecycle Email Campaigns: engage customers, reduce churn & increase revenue http://t.co/mGjN02xDcb http://t.co/593kHap5Ut
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@CustomerIO
Customer.io
4 years
🗳 Our People Ops Manager, Heather Choy, talked with @Wildbit about what we're doing to support our team with the upcoming US Election.
@Wildbit
Wildbit
4 years
That means taking steps like having meeting-free days on Nov. 3rd & 4th; no deadlines, launches, or promotions for election week; using mental health resources; and encouraging our team take time off as needed.
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@CustomerIO
Customer.io
6 years
How do you personalize #email at scale? Learn how teams @Drift @HubSpot @Mention and more break down the data needs of personal email into different tactics, by @edfryed @hull .
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@CustomerIO
Customer.io
9 years
Align your Marketing Automation with your Customer Analytics for the most success — via @Woopra http://t.co/t58Mm4EH28
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@CustomerIO
Customer.io
9 months
Our product manager's favorite tools: 📈 @mixpanel and @fullstory for doing quantitative and qualitative analysis of how users are interacting with our product. 💌  @CustomerIO for reaching out to customers and @Calendly for scheduling calls with them. 📝  @NotionHQ for sharing
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@CustomerIO
Customer.io
1 year
Is it just me or is the weather A/B testing?
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@CustomerIO
Customer.io
7 years
"One of our most sacred values at @customerio is empathy." Against discrimination – by @alphacolin
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@CustomerIO
Customer.io
9 years
Become the Lone Wolf: 3 Ways to Separate Your Startup From the Pack, via @entrepreneur
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@CustomerIO
Customer.io
7 years
Timely! Fitting! Everything is fine right? How United Onboards New Users - by @UserOnboard
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@CustomerIO
Customer.io
9 years
Don't shy away from lifecycle emails because of the creeps. — @samuelhulick http://t.co/Ko72yGrvqA http://t.co/eELqKJP7mI
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@CustomerIO
Customer.io
6 years
We're celebrating #GivingTuesday here at Customer.io by highlighting two of our amazing customers - @watsi and @dosomething ! Learn how each of these nonprofits uses storytelling to boost audience engagement (and how you can support their causes!):
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@CustomerIO
Customer.io
6 months
Just in: The State of Messaging Report ✨ Trends show multi-channel campaigns are key to unlocking opportunity in 2024 🔑 Discover how messaging evolved in 2023 and where it’s headed in the coming year. Download the report:
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@CustomerIO
Customer.io
7 years
No walking, just sprinting – our UX designer extraordinaire @IvanaMcConnell writes about stepping up to PM duties
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@CustomerIO
Customer.io
3 years
New! 🛎 You can now connect your forms 📝 to directly. This works for @unbounce , @Instapage , and @squarespace forms - and HTML forms you build from scratch, too! Read all about it:
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@CustomerIO
Customer.io
5 years
Work is better with furry friends. #FridayFeeling
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@CustomerIO
Customer.io
8 years
📨 The Persuasion Playbook for Email Marketers 📨 via @GrowthHackers
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@CustomerIO
Customer.io
9 years
The 17 emails @baremetrics send to engage customers, reduce churn & increase revenue http://t.co/E0rM4pSdet
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@CustomerIO
Customer.io
10 months
Our growth marketing team’s favorite tools: 📝  @NotionHQ for content planning and process documentation 💌  for messaging experiments on onboarding, activation, and conversion 🎨  @MiroHQ and @figma for campaign mapping, email review, and brainstorming
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@CustomerIO
Customer.io
2 years
You asked for it and here it is! Watch and learn how you can reach customers while they’re in your mobile or web app and create a frictionless customer experience via in-app messaging!
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@CustomerIO
Customer.io
5 years
That #FridayFeeling when you want to dress up, but also want to stay home. Meet our CSM Lead’s stylish dog @RileySchnauzer !
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@CustomerIO
Customer.io
7 years
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@CustomerIO
Customer.io
7 years
Lessons from an Epic Analysis of 50 Welcome Emails
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@CustomerIO
Customer.io
7 years
We're hiring a marketing/web designer. Come join our flock of amis!!
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@CustomerIO
Customer.io
8 years
Making the CEO and CTO do all the work... #BBQ #grill #bossescooking #summerevening
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@CustomerIO
Customer.io
8 years
How great companies like @segment @StatusPageIO @timeshel use video in onboarding emails
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@CustomerIO
Customer.io
7 years
We're hiring a Marketing Designer & Frontend Developer. Come join our flock of Amis!
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@CustomerIO
Customer.io
8 years
The Ultimate Guide to #Marketing Your #Startup Online Without a Big Budget, by @inboundrocket
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@CustomerIO
Customer.io
4 years
🚢 In the past month, we shipped several quality of life improvements for our customers - including making our Visual Workflow Builder faster and more space-efficient:
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@CustomerIO
Customer.io
9 years
Whether you're a ghoul, ghost, or birdie: here's to a happy, safe, and sweet Halloween!
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@CustomerIO
Customer.io
3 years
👻Anonymous event merging is here! Ever wanted to send your customers messages based on what they did on your website before they signed up? Now you can! It’s like magic 🪄 (but with JS snippets).
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