Barclays UK Help @BarclaysUKHelp Twitter profile

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Barclays UK Help

@BarclaysUKHelp

7 years

@Marty_GShore We don’t believe you should ever speak to anyone in an abusive way; whether it’s your bank, neighbour or your ex on the beach.

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@BarclaysUKHelp

6 months

@SophiaTassew It's good....not £100 good, but you at least deserved a round of a-paws. 🐕

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@BarclaysUKHelp

1 year

@AshKabosu Hi Ash, thanks for your message, how're you? I'm sorry to see that your card has been blocked, can you pop over to DM for me so we can have a chat about what's been going on? 👇 - Ash L

Send us a private message

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@BarclaysUKHelp

2 years

@Whitb_xx Good morning Miss Boateng, I hope you're keeping alright. Is there anything I can help you with? Leanne

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@BarclaysUKHelp

9 years

@Billie_T Hi there. Could you please tell us more about this? ^KK

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@BarclaysUKHelp

4 years

@immunda Hey Phil, can you pop over to DM and tell me more info about what you've found? I'd like to get this raised with the team 😊 Rach

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@BarclaysUKHelp

7 months

@MissJMills2 Hi there 👋 I'm really sorry you were affected by Fraud but I'm super happy to hear that our Team were able to help you. We're always available 24/7 if you ever need anything 🕐 - Jake

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@BarclaysUKHelp

6 months

@mirc62926301 It was a good effort you're right, it had me howling! 😂 - Steve

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@BarclaysUKHelp

1 year

@JigriSardar Hi there, I'd like to know a little more about this. Are you able to pop into DM, and let me know what's happened please? Jo

Send us a private message

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@BarclaysUKHelp

5 years

@SamQpr__ We’ve temporarily changed our app tile to celebrate LGBT+ Pride. It’s one of the many ways we stand in solidarity with our colleagues and customers on the journey for true LGBT+ equality. Jay

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@BarclaysUKHelp

1 month

@Estelle_Flee @CrimeLdn Hello there👏 It's great to hear from you and I'm sorry you feel this way about our cash machines in your area. Please could you let me know where you’re based so I can see what options we've to make things easier for you? 1/4

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@BarclaysUKHelp

1 year

@_____eddie_____ Hey Eddie👋 Ahhh wouldn't that be amazing! I could do with the six zeros too😂 Unfortunately, I think that's a bit out of my control😅 However, if you do need anything from us Eddie, give us a shout. We're around 24/7 to help 😊 - Yaz

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@BarclaysUKHelp

11 months

@LozzaFox Hi Laurence. Thanks for getting in touch with us. So I can take a closer look at this for you, could you please come across to DM? I can take some more information and we can chat in a little more detail there 👍 Nicola

Send us a private message

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@BarclaysUKHelp

8 years

@MaajidNawaz Hi there, thank you for notifying us regarding this matter. This is currently being investigated as a priority. ^CP

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@BarclaysUKHelp

5 years

@aahaslam Hi Andrew, we’ve temporarily changed our app tile to celebrate LGBT+ Pride. Its only practical to have one app logo at a time and it will change back to our usual colours soon. Jonny

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@BarclaysUKHelp

7 months

@Nefolet Hi Nefolet 👋 thanks for reaching out and I hope you had a great weekend? 😀 I'd love to help. Could you pop any messages in English and I'll do my best to support 👍 -Sam

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@BarclaysUKHelp

7 months

We’re sorry about our ongoing issues with our app and Online Banking

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@BarclaysUKHelp

5 years

@barffee007 Hi there, we’ve temporarily changed our App tile to celebrate LGBT+ Pride. It’s one of the many ways we stand in solidarity with our colleagues and customers on the journey for true LGBT+ equality. Jord

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@BarclaysUKHelp

3 years

@jsphfstr89 If you'd like to close your accounts you can find more info around how to do this here: . 3/4

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@BarclaysUKHelp

3 years

@georgeosbornn3 You too Ozzie 😎 Dean.

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@BarclaysUKHelp

1 year

@AshKabosu Hiya Debris 👋 Thanks for reaching out. Hope you're well. Aw I'm sorry you're having issues with your card, I appreciate this is that last thing you need while you're working. Have you had notification that the account is blocked? If you pop over to DM with your full name 1/3

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@BarclaysUKHelp

3 years

@ghostbiggie Hiya Lee, this isn't good to hear! What's going on to make you feel this way? Cody

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@BarclaysUKHelp

3 years

@pschooltools Hey 👋 Thanks for getting in touch and I hope you're well? Ah we'd be sad to see you leave ☹️ If there's anything we can do to help, you know where we are. -Perry

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@BarclaysUKHelp

4 months

@mblackuk You can find out lots of info and how to open an account with us over on our website as well, I’ll drop you the link below so you can check this out 👇 🌐 . -Tom 2/2

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@BarclaysUKHelp

6 years

@annemariewyley Hi there, you can see what roles we have available to apply for by visiting our jobs and careers page here; :) Nic

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@BarclaysUKHelp

3 years

@AzrinMi Hi there. It’s our responsibility to help protect your money. With this in mind we’ve taken the decision to stop payments made by credit/debit card to Binance until further notice, to help keep your money safe. 1/3

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@BarclaysUKHelp

7 months

For updates on all of our services, and to request a text when we’re back up and running, visit

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@BarclaysUKHelp

9 years

@TheVampsCon Hi Connor. Do you mind telling us more around the issue you're facing? ^LB

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@BarclaysUKHelp

5 years

@BrexitBanter1 It’s only practical to have one app logo at a the time and it will change back to our usual colours soon. Nic 2/2

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@BarclaysUKHelp

7 months

We’re sorry for the issues, thanks for bearing with us.

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@BarclaysUKHelp

3 years

@Ski874 Hi there, I hope you're well? We're sad to hear that you'll be leaving us. It’s our responsibility to help protect your money. With this in mind we’ve taken the decision to stop payments made by credit/debit card to Binance until further notice, to help keep your money safe. 1/3

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@BarclaysUKHelp

1 year

@AshKabosu I've responded to your message in DM Ash, we'll carry on chatting there. -Brooklyn

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@BarclaysUKHelp

6 years

If you’ve received the message below, please do not respond as it’s not from us. If you’ve responded or clicked on the link, please call us and we’ll be happy to help.

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@BarclaysUKHelp

4 years

For updates and to request a text message when we’re back up and running please visit:

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@BarclaysUKHelp

9 years

Some customers are experiencing technical issues affecting our website, mobile banking & debit card usage. We're urgently investigating this

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@BarclaysUKHelp

7 years

@JakeSteel1 But who'd pay? -Nicola

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@BarclaysUKHelp

6 years

@ceomarcusdarryl Hi Marcus, thanks for reaching out to us. This is odd. Have you spoken to anyone regarding this yet and if so, what’s been advised so far? Amiee

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@BarclaysUKHelp

3 years

@LastCoinStandng Hi there. It’s our responsibility to help protect your money. With this in mind we’ve taken the decision to stop payments made by credit/debit card to Binance until further notice, to help keep your money safe. We're sorry for any disruption this may cause. 1/3

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@BarclaysUKHelp

7 months

@AnneLimbert Hi there Anne 👋 I hope you're well. I'm pleased to hear you were happy with the service yesterday when you called us and your issue was resolved quickly. If you have any questions or need any support, we're here 24/7 Take care and enjoy the rest of your evening 🙂 -Claire

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@BarclaysUKHelp

7 years

@SimonNeville May I ask if you’re able to return to the branch and ask for the manager please? We’d love to help. Jonny 2/2

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@BarclaysUKHelp

4 years

Fraudsters may send messages on the back of genuine .Gov text messages to con you – don’t get caught out. If you suspect your message from .GOV.UK is fraudulent, forward the message to 60599 or visit the .gov.uk website for more advice

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@BarclaysUKHelp

4 years

Bounce Back Loans - Good news, we’ve started to make payments and we’ll be sending messages letting you know when the money is in your account. If you’re still waiting - we’re doing all we can to get the money to you as soon as possible.

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@BarclaysUKHelp

5 years

@gillorasp Hi Matt, we’ve changed our logo to celebrate all of the Pride events that we’re supporting this summer. We believe people should be free to be who they are and love who they love. Amanda

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@BarclaysUKHelp

4 months

@thekatiecustard Hi Katie, I've seen your message and wanted to check if there was any support you needed from us? If you can tell me more on the situation I'd like to see how I could help? 1/3

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@BarclaysUKHelp

3 years

@stanley_budge Hello Stanley, we believe people should be free to be who they are and love who they love. That’s why we support Pride. Ramona

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@BarclaysUKHelp

4 years

Looking for an easier way to help us protect your account? We've got your back. Ask about Voice Security the next time you call and we'll do the rest. 🔐

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@BarclaysUKHelp

3 years

@FumbledFilm Hi Steve, we do offer a Mobile Pinsentry this is available in the app, you can also complete transfers using the app too. If you're unhappy with any of our services you can follow this link to log a complaint Just make sure to log all your concerns. Dean

Complaints | Barclays

Complaints

www.barclays.co.uk

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@BarclaysUKHelp

8 years

@IrohsSlipper Hi there, may I ask what details you use to log in to your online banking and if you always use the same option? ^LY

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@BarclaysUKHelp

6 years

@ceomarcusdarryl Oh I see. If you pop into a branch they can give you access to wages and benefits if you get these paid in and can provide proof of them too. The team will then be in touch once the review is completed. Amiee

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@BarclaysUKHelp

7 months

@sarahbowlesuk Hi there, Sarah 🙋‍♂️ I hope you’ve had a good day 😊 I’m sorry to hear that you're having trouble getting your funds 😔 I'd love to try help with this, please come into DM with your full name, postcode and contact number 👇 1/2

Send us a private message

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@BarclaysUKHelp

4 years

Good news, we’ve fixed pending transactions. We’re sorry you couldn’t view your pending transactions in your app. This is now fixed and you can see them again as normal. Thanks for bearing with us.

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@BarclaysUKHelp

7 years

@JakeSteel1 Well, nothing worth having comes easy, Jake. -Nicola

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@BarclaysUKHelp

3 years

@panicospangrat2 It’s our responsibility to help protect your money. With this in mind we’ve taken the decision to stop payments made by credit/debit card to Binance until further notice, to help keep your money safe. 1/2

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@BarclaysUKHelp

1 month

@AllanBriddock I have included a handy link to our website which has a wealth of information about accessibility right here 👉. If you or your dad need extra support, we have a range of ways to help make banking easier. 2/4

Accessibility and disability | Barclays

Barclays is committed to meeting all our customers' needs, and to helping change how people regard disability.

www.barclays.co.uk

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@BarclaysUKHelp

4 days

@Ryann_B19 Or pop into DM with your name, contact number and postcode and we'll see how else we can support with this🙂. -Olivia 2/2

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@BarclaysUKHelp

7 years

@JuniorHarden_ Hi Junior, we're always improving our mobile banking service; unfortunately I can't do anything about being broke :) Rob

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@BarclaysUKHelp

3 years

@CFCsaif Errr, not sure this fits our lending criteria, sorry. 🤨 Andy.

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@BarclaysUKHelp

5 years

For updates, please visit

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@BarclaysUKHelp

4 years

Shortening the year to 20 instead of 2020 could leave you vulnerable to fraud. Be fraud smart.

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@BarclaysUKHelp

7 years

@JakeSteel1 Hi Jake. That looks oh too familiar to me :( Until next pay day. -Nicola

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@BarclaysUKHelp

3 years

@matthefish20022 Hey Matthew, thanks for getting in touch. Apologies if that how it's come across, Matthew. It's certainly not our intention to make you feel that way. -Perry

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@BarclaysUKHelp

5 years

@BrexitBanter1 Hi Paul, we’ve temporarily changed our App tile to celebrate LGBT+ Pride. It’s one of the many ways we stand in solidarity with our colleagues and customers on the journey for true LGBT+ equality. 1/2

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@BarclaysUKHelp

3 years

@cornholewto Hello there, if you see something on our social channels that piques your interest, we encourage you to do your own research. The importance of sharing the voices and experiences of black people has not, is not, and will never be a debate. Ramona

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@BarclaysUKHelp

5 years

@DaleyAFC Hey there, love it! Happy new card day! Corrina

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@BarclaysUKHelp

6 months

@Scousepirlo3 Hello Ryan👏 It's great to hear from you. We'd be glad to have you🙂 If you have any more questions, please feel free to drop us a message. James. O

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@BarclaysUKHelp

7 months

@DaveSThompson We are here 24/7 for any support Dave 🙂 -Claire

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@BarclaysUKHelp

2 years

@Arcariusthearc2 Thanks for sharing this, it means a lot and I know the guys on Video Banking will be happy to hear that 😊 Message us any time if you need a hand with anything 🙋‍♂️ Jay

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@BarclaysUKHelp

3 years

@robertwilkin @IanWright0 Hi Robert. With 90,000 colleagues across the world, we are proud to celebrate diversity and promote inclusion. Thanks Nikki

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@BarclaysUKHelp

5 years

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@BarclaysUKHelp

7 years

Great news – all our services are back up and running early, payments will be processed by 12pm. Thank you for bearing with us @Barclaycard

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@BarclaysUKHelp

6 years

Our work on our systems has now finished. All of our services are now back up and running. Thank you for bearing with us.

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@BarclaysUKHelp

2 months

@whugal Hi there, I've noticed your post and just wanted to respond to say thank you for your lovely feedback! We're so glad that our bereavement team were able to help you and family with this at what I'm sure was such a difficult time. We're always here if you need us 💙 Ellie

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@BarclaysUKHelp

3 years

@PrfctSymmetry For further information on Binance and investing in crypto assets generally, please visit (the FCA website). We’re sorry for any disruption this may cause you. 2/3

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@BarclaysUKHelp

2 months

We’re sorry if you’re having issues with some of our services at the moment. For updates, please visit

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@BarclaysUKHelp

5 years

Our work on systems has finished

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@BarclaysUKHelp

9 years

@chandlers22 Have you reviewed your credit report at all to check for any mis-information or issues? ^CC

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@BarclaysUKHelp

4 years

Thank you for bearing with us while we work to offer the Business Bounce Back Loan Scheme to everyone. We’ve managed to help lots of our customers today and we’ll be looking to help more of you every day this week. Thanks for your patience.

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@BarclaysUKHelp

1 month

@FaiselSadiq affected by various forms of dementia. You may already be aware of them, but I've popped it here just in case 👉 I've also provided a link to a page which provides information on how to protect yourself from different types of scams 👉 (3/4)

Home

Dementia UK is a charity that provides Admiral Nurses for families affected by dementia. Call our Dementia Helpline to find out how we can support you.

www.dementiauk.org

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@BarclaysUKHelp

6 years

@ceomarcusdarryl No problem. Let us know if you have any other questions, Marcus. Amiee

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@BarclaysUKHelp

6 years

The work on our systems has finished and all of our services are now back up and running. Thank you for bearing with us. @Barclaycard

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@BarclaysUKHelp

4 years

If you’re still waiting to receive your Bounce Back Loan, we’re sorry. We’re doing all we can to get them to you today and we’ll send you a message when the money is in your account. Thank you for bearing with us.

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@BarclaysUKHelp

4 years

For support on managing your money and other ways to carry out your banking during this time please visit:

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@BarclaysUKHelp

2 years

@ElliotHackney Hey Elliot. Is there anything we can help with today? 🙂 -Emily

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@BarclaysUKHelp

4 years

For support on how to deal with any potential disruption, click here:

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5 years

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5 years

@f3972ec32eb9420 We’ve changed our logo to celebrate all of the Pride events that we’re supporting. We believe people should be free to be who they are and love who they love. While homophobia, biphobia and transphobia still exists in the UK, we’ll continue to actively support Pride. Jay

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@BarclaysUKHelp

3 years

@emeicen Hey Monika, the safety of our customers and staff are so important to us! Thanks so much for the feedback - have a fab weekend ☀️🌈 -Amiee

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@BarclaysUKHelp

3 years

Our app is now working – sorry it took us some time to fix the issue. For updates on all our services, visit:

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@BarclaysUKHelp

9 years

@Saka1410 He does look very engaged at least Anas, but we're not sure if you've got a banking problem or just a problem to be honest :) ^KA

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@BarclaysUKHelp

7 years

Please don’t respond to the message below, as it’s not from us. If you’ve responded, please call us and we’ll be happy to help. 1/2

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@BarclaysUKHelp

8 years

To check if our services are working as they should be, visit our status page here:

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@BarclaysUKHelp

2 years

@ElliotHackney ⚒️ 🙌 Dean.

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@BarclaysUKHelp

4 years

In line with government guidelines in England to help stop the spread of coronavirus, if you’re coming to see us in branch please wear a face covering.

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@BarclaysUKHelp

4 years

We’re sorry if you’re still experiencing issues viewing your pending transactions in your Barclays app. Our team is working to get this feature back up and running and we’ll keep you updated. Visit for the latest status on all our services.

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@BarclaysUKHelp

7 years

Be fraud smart:

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4 days

@Ryann_B19 I totally understand and your feedback is valued, so thank you for sharing this Ryan🙂. -Olivia

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3 months

@NTA2077 Good evening Nigel, I hope you're well. Is there anything I can help you with? Leanne

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@BarclaysUKHelp

11 months

@SeanPeche @MartinSLewis If you ever want to contact us, you can use the number on the back of your card. We also have a lot of other easy ways to get in touch, you can see them all here: More on scams can be found here: -Chris 2/2

Phishing: Spot and report scam emails, texts, websites and calls

How to recognise and report emails, texts, websites, adverts or phone calls that you think are trying to scam you.

www.ncsc.gov.uk

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@BarclaysUKHelp

3 years

If you need to speak to us, there’s a few ways you can get in touch

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1 year

@kamsingh04 Hi Kam. Thanks for your message today, I hope that you've had a lovely Friday so far. This isn't the kind of staff member we endorse or accept here at Barclays so rest assured this will be investigated. If you would like to log a complaint you can find more ways to do this by 1/3

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