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Asda Service Team Profile
Asda Service Team

@AsdaServiceTeam

88,433
Followers
5,124
Following
681
Media
814,262
Statuses

Here to answer your in store and online grocery questions & queries. This account is operated 07:00-22:00 every day!

Leeds, West Yorkshire
Joined September 2011
Don't wanna be here? Send us removal request.
@AsdaServiceTeam
Asda Service Team
2 years
@nancycarnell We went from ๐Ÿฅต to ๐Ÿ˜ within a matter of seconds ๐Ÿ˜‚ Delighted to know that we are able to help our customers in any way we can. Thanks, Anjan
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@AsdaServiceTeam
Asda Service Team
5 years
@disloyal__order Oh Hey there! The good news has arrived! The new BTS album will be available at 10am, in our stores! I hope you manage to get your copy :) - H
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@AsdaServiceTeam
Asda Service Team
6 years
@taetae826 @btschartdata We are now stocking BTS album in many stores across the country, it was released yesterday! ๐Ÿ˜ take care, happy listening ๐ŸŽถ Rachel
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@AsdaServiceTeam
Asda Service Team
3 years
@KarlTurnerMP Hey Karl. Our colleagues work really hard to make sure our shelves are fully stocked at all times. The few empty spaces at the time of your visit have now been restocked. Thanks Jess
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@AsdaServiceTeam
Asda Service Team
6 years
@Chimliekookie @voidtaekook Hey guys! Our buyer got back to me & let me know they *are* looking into stocking KPop albums incl. BTS, & 1/2
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@AsdaServiceTeam
Asda Service Team
2 years
@caroogle58 Hey there! That is a really great idea. I will be sure to feed it back to the teams look into. Thanks - Anjan :)
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@AsdaServiceTeam
Asda Service Team
6 years
@xpjmxygx Hey there! Thank you for contacting us! You can purchase the BTS Love yourself album from Asda stores on the 5th October and it will be ยฃ22. I hope this helps :) - H
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@AsdaServiceTeam
Asda Service Team
6 years
@jeeoonnn Good News! We will be stocking the BTS Album! Unfortunately we do not have a date of when this will be in stock in stores, however do keep an eye out ๐Ÿ˜Š - H
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@AsdaServiceTeam
Asda Service Team
10 years
@asjonesy99 Fortunately that particular dinosaur happens to be a herbivore so I can assure you that you and your family are perfectly safe
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@AsdaServiceTeam
Asda Service Team
4 years
@jins_mochi Hey there, security staff will be present in store and there is CCTV around too. I'd recommend checking before you leave and if there is anything missing you will be able to get an exchange. Thanks, Tasha
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@AsdaServiceTeam
Asda Service Team
2 years
@squeakyjojo Hey there. Thank you for the kind words. We are really pleased to help as much people as we can. Hope everyone is enjoying the Just Essentials range. Thanks - Anjan ๐Ÿ‘
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@AsdaServiceTeam
Asda Service Team
4 years
@UKBTSARMATION Hey! Thanks for writing to us :) I can confirm that the sales will count towards the UK charts yes :D Many thanks - Jordan.
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@AsdaServiceTeam
Asda Service Team
2 years
@callikitson Hey Calli. Good idea! I will suggest this to the team and hopefully we can sort something in the future. Thanks - Anjan ๐Ÿ˜
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@AsdaServiceTeam
Asda Service Team
6 years
@unicorn_o_s Hello, We have had so many requests for us to sell this new album! We don't have any release dates however I know we are trying hard to get this in stock soon, keep your eyes peeled:) Have a lovely day, Jake:)
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@AsdaServiceTeam
Asda Service Team
6 years
@bobbiesgordon Hi Bobbie, that doesn't look right at all! Please DM us your order number, name & address so we can take a look in to this for you! - Beth :)
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@AsdaServiceTeam
Asda Service Team
4 years
@fairyjeonn All packages include; the CD, Limited Edition Poster, Photo Book, Lyric Book, Mini Book, Colouring Paper, Photo Card, Postcard and Sticker pack. Let me know if we can assist further! Thanks, Tasha
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@AsdaServiceTeam
Asda Service Team
6 years
@JHGS1872 Haha well I'm glad to hear the Celtic lost Jamie! Please can you confirm if you have now received your order. Speak soon๐Ÿ˜Š. Kathy
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@AsdaServiceTeam
Asda Service Team
5 years
@namuscheeks @asda @BTS_twt We know how popular BTS is and as soon as we have an update weโ€™ll let you know ๏Š
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@AsdaServiceTeam
Asda Service Team
4 years
@army82line Hey! thanks for writing to us :) Great news!! we will be selling the new BTS album instore on the 21st February! i'm excited too! The album also comes with a poster. Many thanks, Jordan :)
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@AsdaServiceTeam
Asda Service Team
10 years
@asjonesy99 So he lied to us about his eating habits?! ๐Ÿ˜ฎ Beth
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@AsdaServiceTeam
Asda Service Team
2 years
@BootstrapCook Hi Jack! We're thrilled you love our 'GORGEOUSLY JOLLY Just Essentials range' nicely put! ๐Ÿคฉ! Although we'd kindly ask you leave a pack of those cookies for us please... they are moreish ๐Ÿ˜‰! We really appreciate your love and support! #fillyourboots ! - Anjan
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@AsdaServiceTeam
Asda Service Team
1 year
@hulloitsandi Hi there Andi. This product is still potato based, the plant based title refers to the absence of any dairy in the product which makes it vegan and veggie friendly๐Ÿ˜Š๐Ÿฅ” - Tom
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@AsdaServiceTeam
Asda Service Team
5 years
@Tessye111 @plotlesstwist @UKBTSARMATION @BTS_twt @BTSUKStreaming ASDA totally understand how important and loved #BTS are, and we feel part of the #BTSarmy ๐Ÿ˜ƒ We will have an update for you very soon! #asdaislife ๐Ÿ’š Laura ๐Ÿ’
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@AsdaServiceTeam
Asda Service Team
2 years
@_YeontanxTae_ Hey! We will be stocking this upon release at all of our stores that stock the music chart. Be prepared as I am sure this album will sell out pretty quick! Thanks - Anjan
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@AsdaServiceTeam
Asda Service Team
2 years
@HayleyNJones Hey Hayley. Not to worry, we have Just Essentials on our grocery website which you can have delivered to your door ๐Ÿ˜ - Anjan
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@AsdaServiceTeam
Asda Service Team
4 years
@BTSUKUNITE Hey!! From what we know, these will count towards the UK charts, as each purchase will show BTS' popularity in this country! :) - Beth
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@AsdaServiceTeam
Asda Service Team
6 years
@UKBTSARMATION Hello, It's your lucky day! As our Radcliffe Store will be stocking the BTS album ๐Ÿ˜ Wooop!- Many thanks, Anisha
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@AsdaServiceTeam
Asda Service Team
3 years
@eliteehive Hey!, I don't think you're ready for this jelly! We are Crazy in Love with Beyonce ๐Ÿ’š, and if it was up to us, she would Run The World! ๐ŸŒ- Chris
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@AsdaServiceTeam
Asda Service Team
5 years
@JiminFansUK Hi Jimin, I'm glad to hear you was able to get your BTS album. - Shaun.
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@AsdaServiceTeam
Asda Service Team
3 years
@thefitnessroom4 Hi there, hopefully we can help. We have slots available and some for the same day or tomorrow, if you go to our website or app it will allow you to place an order for items you need :) Jess
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@AsdaServiceTeam
Asda Service Team
10 years
@asjonesy99 Can i ask what the issue was please?
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@AsdaServiceTeam
Asda Service Team
4 years
@GeorgiaJ_98 Hey! Thanks for writing to us! The BTS Map of Soul 7 album will be available in-store from the 21st February. Thanks, Aysha
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@AsdaServiceTeam
Asda Service Team
10 years
@asjonesy99 Sorry to hear this Andrew, is this in regards to a groceries delivery or Asda Direct? - Beth
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@AsdaServiceTeam
Asda Service Team
6 years
@Chimliekookie @voidtaekook Hey guys! I just wanted to give you an update & was hoping you could pass it on to the rest of the British BTS fandom! We were hoping to start stocking BTS albums this side of Xmas, but due to huge demand in our American Walmart stores, all stock 1/2
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@AsdaServiceTeam
Asda Service Team
6 years
@nochusbambina Hello, Great news๐Ÿ˜ The BTS album will be available in our Small Heath Store, did you managed to get your hands on a copy?- Take care, Anisha
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@AsdaServiceTeam
Asda Service Team
3 years
๐Ÿ™Œ to all of you asking, the new BE album will be in our stores tomorrow! We may not get round to you all this evening so here everything you need ๐Ÿ˜† It's ยฃ40 and contains so much, see this link for what it comes with it and which stores it will be in... .
@asda
Asda
3 years
A deluxe edition of BE by @BTS_twt @bts_bighit โ€“ the album the #BTSArmy have been waiting for โ€“ is available from tomorrow at Asda!
Tweet media one
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@AsdaServiceTeam
Asda Service Team
3 years
@8RosarioSanchez @asda Hey there Raquel, I am so sorry you had to experience that! So that we can look in to this further would you be able to drop us a DM via the link and quote SMT and let us know any further details. I will then be able to look in to this further with the store Cheers- Jack
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@AsdaServiceTeam
Asda Service Team
6 years
@andrewbowen82 @MarkTserkezie @TheRainbowStand I imagine you're all pleased with the News this morning! The difference is an ASDA colleague would learn where the beans were after the first or even second failed attempt... ๐Ÿ˜‡ Take care, Rachel
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@AsdaServiceTeam
Asda Service Team
7 years
@mattwut1 Our local stores are already helping out as much as they can with donations for the local community & emergency services. Sarah
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@AsdaServiceTeam
Asda Service Team
6 years
@ARIXNNI Hey Gabby. Keep your eyes peeled, it may just happen ๐Ÿ‘€๐Ÿ‘€ Take care, Laila :)
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@AsdaServiceTeam
Asda Service Team
4 years
Morning, it's good to be back and able to respond to your queries via twitter :) We would just ask to allow us to respond to as many as possible that to keep your query to one message. We will only be able to respond to any received from today on wards. Asda Service Team.
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@AsdaServiceTeam
Asda Service Team
9 years
@DeludedBrendan Hi there. Is it particular product such as cushion or bed sheets you're after? Zak
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@AsdaServiceTeam
Asda Service Team
3 years
@gemmadanieIs Hey Gem, I have raised your request with our buying team :) Hope you have a nice day, Tony
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@AsdaServiceTeam
Asda Service Team
3 years
@nicethaa Hi there, I'm intrigued..... What is it? ๐Ÿ˜€ Thanks, Steph
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@AsdaServiceTeam
Asda Service Team
3 years
@scottishghostuk Hi there, thanks for the message! If you're not able to wear a mask and are approached by any colleague then please just explain to them you're unable to wear one and you can continue shopping ๐Ÿ˜€ Thanks so much - Andy- Andy
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@AsdaServiceTeam
Asda Service Team
4 years
@PRADAJ00N Hey - all of our stores will have this offer on, starting tomorrow 9am!! Grab it while you can! ๐Ÿ˜‰ - Beth
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@AsdaServiceTeam
Asda Service Team
2 years
@ziahlunar Hey there! We are really pleased to be able to help all of our customers shop within their budgets! Have a great bank holiday ๐Ÿ’š๐Ÿ’› - Anjan
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@AsdaServiceTeam
Asda Service Team
9 years
@Fred_Delicious Hi Fred, sorry about this! Our team on 0800 952 6060 will get this sorted ๐Ÿ‘ Beth
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@AsdaServiceTeam
Asda Service Team
6 years
@christatum49 AFC coming soon to a neighbourhood near you ๐Ÿ˜‚ - Joel
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@AsdaServiceTeam
Asda Service Team
7 years
@MrsTeddyTedders Hi there, these jeans are very popular which will be why they're out of stock a lot!! I have managed to get through to 1/2
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@AsdaServiceTeam
Asda Service Team
1 year
@kpopclownlife Hey Alexia, Thank you for reaching out to us and for your feedback. I've passed this to our buying team to let them know and for future consideration ๐Ÿคž Kind regards, Jon
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@AsdaServiceTeam
Asda Service Team
6 years
@DiaryofSkintMum Hi, I've been advised, after making many calls and emails that he isn't assistant manager for that store and don't recall his name... Hope this helps! Thanks Dan
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@AsdaServiceTeam
Asda Service Team
10 years
@Sco2hot Hi there, Please talk to your local store to check they have sufficient available for you. Sounds like a fun party!
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@AsdaServiceTeam
Asda Service Team
2 years
We are experiencing a technical issue with amendments for orders today. If you receive items you removed & you do not want them, please hand back to the driver. Any items added to your order will not be in your delivery. The issue has been fixed for future orders.
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@AsdaServiceTeam
Asda Service Team
6 years
@blazedpcy Hello! I have passed this request to the relevant team. I cannot promise they will but I have suggested it to them for you ๐Ÿ˜. Thanks, Sam:)
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@AsdaServiceTeam
Asda Service Team
6 years
@sinforsuga Hi there, I don't believe there is a confirmed time across stores for the BTS album release. I would just keep your eyes peeled. When a store runs out of stock they will order more so you won't need to worry about picking one up quickly. Hope this helps. - Joe
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@AsdaServiceTeam
Asda Service Team
7 years
@jiminsbane Hi, I will pass this on to the relevant team. Meghna
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@AsdaServiceTeam
Asda Service Team
3 years
@birdieyorks Hi there, please contact your local store Community Champion as they will be able to assist you further. Many thanks, Rachel.
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@AsdaServiceTeam
Asda Service Team
6 years
Aaaaand that's a wrap from us gals at HQ tonight! ๐Ÿ˜ Our morning team will see you bright & early at 8am! - Rach, Sam, Chels & Meghna #DreamTeam ๐Ÿ’š๐Ÿ’›๐Ÿ’–๐Ÿ’™
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@AsdaServiceTeam
Asda Service Team
6 years
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@AsdaServiceTeam
Asda Service Team
8 years
@Chelseaman2016 I am terribly sorry about this. I will make sure this is brought to the stores attention. Will
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@AsdaServiceTeam
Asda Service Team
2 years
@jaiahfern Hi Jaiah, thanks for bringing this to our attention. This is not a recognised policy at Asda and we are really sorry for the service you received. I've spoken to the store manager who is addressing this incident and I would be happy to discuss how we can put it right for you? Jon
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@AsdaServiceTeam
Asda Service Team
7 years
@UTBaxter Woah, Thanks - Joe
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@AsdaServiceTeam
Asda Service Team
4 years
@breakthroughkoo Hey there, This album will be in stock in all of our stores that have a music CD chart. Let me know if we can assist any further! Thanks. Tasha
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@AsdaServiceTeam
Asda Service Team
9 years
@ariamark That doesn't sound good!! what was going on? Steph ๐Ÿ˜•
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@AsdaServiceTeam
Asda Service Team
3 years
@louismcgeough Hi there, yes all orders placed on the sofa will be rejected and refunded. All the best, Mark.
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@AsdaServiceTeam
Asda Service Team
6 years
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@AsdaServiceTeam
Asda Service Team
2 years
@pulsi0n Hi there, prime has been super popular and we now have very low stock across all stores. We are due more by the end of next month so please keep your eyes peeled in your local store. Thanks, Jess
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@AsdaServiceTeam
Asda Service Team
1 year
@CumminsZayn Hi Zayn, Prime Energy will be landing in stores around the middle of April ๐Ÿ˜€ Prime Energy contains 200mg of caffeine in each can. Thank you - Danielle ๐Ÿ‘ฉ
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@AsdaServiceTeam
Asda Service Team
8 years
Weโ€™re aware of an issue with our storeโ€™s accepting card payments & are working to fix it asap, weโ€™re sorry for any inconvenience caused :(
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@AsdaServiceTeam
Asda Service Team
6 years
@Chimliekookie @voidtaekook are currently trying to find a distributor who can supply in the UK! :) - Rach 2/2
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@AsdaServiceTeam
Asda Service Team
5 years
Good morning @thelastjimi ๐ŸŒž We definitely stock BTS new album 'Map of the Soul:Persona' today in most Asda stores! ๐ŸŽผ -L ๐Ÿ’Ÿ
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@AsdaServiceTeam
Asda Service Team
3 years
@sirlovedrought Chris (& the rest of the team) are dangerously in love with you too๐Ÿ’š! Steph ๐Ÿ
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@AsdaServiceTeam
Asda Service Team
2 years
@BimpeArcher Hi Bimpe! We of course wouldnโ€™t want any of our customers to feel embarrassed in any way when shopping in our stores. Please can you send a DM with some more information around what time the incident took place, so we can investigate this further with the store, Thanks Jess
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@AsdaServiceTeam
Asda Service Team
3 years
@plumbellayt Hey! I've emailed our buyers to see if & when this will be back online and on our shelves. We will be back in touch soon. Thanks - Michael ๐Ÿ™‚
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@AsdaServiceTeam
Asda Service Team
8 years
Dear Monday. We bid you farewell. Zak signing out! #mondaynight
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@AsdaServiceTeam
Asda Service Team
7 years
@Devonmetcalfe_ Hi Devon, they have proved to be very popular and sell out very quickly when they arrive in store! Beth :)
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@AsdaServiceTeam
Asda Service Team
5 years
@Dinatron Hi there, this is really concerning to hear and I am very sorry about it. Please could you send us a DM with all the information about this incident and we'll investigate it. Thanks, Hannah
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@AsdaServiceTeam
Asda Service Team
3 years
@magnatom Hi David I hope you are well and we do appreciate you bringing this to our attention. I have passed this on to see if we can get this added for you! Thanks, Isaac :)
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@AsdaServiceTeam
Asda Service Team
2 years
@Atipico1996 Hi Nicolas, I'd like to look into this as our policy is for anyone who tests positive to isolate until a negative test is received. Are you able to DM me please with the reference number for the correspondence? I'll ensure this is picked up. Rachel
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@AsdaServiceTeam
Asda Service Team
9 years
@celticservant Hi Jake, what sort of jelly? Jelly to make up or pre made in the pots? Steph
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@AsdaServiceTeam
Asda Service Team
2 years
@TheHStirling Hellooo Helen ๐Ÿ˜ Hope you are enjoying the range? Thanks, Anjan
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@AsdaServiceTeam
Asda Service Team
7 years
@JessicaMescall Perhaps the 5th bagel went flying. What kind of bagel flies? A plain bagel! Zak
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@AsdaServiceTeam
Asda Service Team
6 years
Thanks for all the tweets tonight guys! Our team will be back & #happytohelp in the morning! :) Sleep tight! - Rach ๐Ÿ˜‡๐Ÿ’•
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@AsdaServiceTeam
Asda Service Team
5 years
!yad ylevol a evah, siht daer nac uoy fI - Yad sdrawkcab osla s'ti tub yadsruhT s'ti โ˜€๏ธ sklof gninroM
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@AsdaServiceTeam
Asda Service Team
8 years
@azzlennox @sarahgiggle Guys, for you I would jump off a cliff and land on a bike with no seat. I'll certainly feed this back to the buying
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@AsdaServiceTeam
Asda Service Team
6 years
@Chimliekookie @voidtaekook has had to go to the US :( However, I can assure you that our Buyer is working his hardest on stocking BTS here, and plans to stock post-Xmas are still happening! The date is yet to be decided, but I will let you know as soon as I know more :) - Rach
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@AsdaServiceTeam
Asda Service Team
1 year
@Selsboo79 We are all about pounds not points here! Glad to see you reaping those savings๐Ÿ’š๐Ÿ’ธ- Tom
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@AsdaServiceTeam
Asda Service Team
9 years
@celticservant Hi Jake, they have 8 tubs of the traditional, 10 tubs of the raspberry & 2 tubs of the chocolate, hope this helps :) Nadege
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@AsdaServiceTeam
Asda Service Team
3 years
@AndrewT64869452 I don't have an update as to when exactly. Sorry Andrew. I appreciate how hard it is to secure a PS5 so hoping you can grab yours with us. Thanks, Tony
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@AsdaServiceTeam
Asda Service Team
2 years
@callikitson ๐Ÿ’š๐Ÿ’š๐Ÿ’š๐Ÿ’š๐Ÿ’š๐Ÿ’š๐Ÿ’š๐Ÿ’š๐Ÿ’š๐Ÿ’š๐Ÿ’š๐Ÿ’š๐Ÿ’š๐Ÿ’š๐Ÿ’š๐Ÿ’š๐Ÿ’š๐Ÿ’š๐Ÿ’š๐Ÿ’š๐Ÿ’š - Anjan
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@AsdaServiceTeam
Asda Service Team
5 years
@jamesangusmunro I'm not personally James, but the Store is..Lol....Have a good day
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@AsdaServiceTeam
Asda Service Team
4 years
@RobbieCrow Hey Robbie! Please can you DM us the store you went to along with the time of your visit so we can look into this? Thanks, Aysha
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@AsdaServiceTeam
Asda Service Team
6 years
@BTSXASDA @BTS_twt Hey guys! Rest assured that literally as SOON as I hear from our buyer regarding an estimated stocking-date for this year, I will let you know straight away :) Our buyer is working his hardest to make this happen so please don't feel as 1/2
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@AsdaServiceTeam
Asda Service Team
4 years
@cyclegaz Oh my goodness Gaz! This is really concerning to watch! ๐Ÿ˜“ I do hope you're okay? We really need this to be discussed with the driver's managers. Please could you DM us with the time, date, and exact location this happened? I can then follow up. Thanks, Danielle
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@AsdaServiceTeam
Asda Service Team
5 years
@rlrossi64 Good morning to you too! ๐Ÿ˜
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@AsdaServiceTeam
Asda Service Team
8 years
@Gri64 Hi there, sorry I can't see this on the website so I believe it has been discontinued. Apologies for any disappointment caused. -Ben.
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@AsdaServiceTeam
Asda Service Team
5 years
@groomyxs Hi David, if you let us know your local branch we can give you the contact for our community champion who would know if we can assist. - Hope this help,LA
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@AsdaServiceTeam
Asda Service Team
6 years
@taepabo Hi there, the BTS album will indeed be stocked at the Wolverhampton store. I hope this helps you out!! - Joe :)
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@AsdaServiceTeam
Asda Service Team
6 years
@bts__jimin___22 Hello, That is correct the new BTS album will be stocked in our St Austell Store :) They are currently on sell right now! ๐Ÿ’ƒ- Take care, Anisha
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