Zendesk @Zendesk Twitter profile | Pikagi

Pikagi

Zendesk

@Zendesk

106,814

Followers

1,917

Following

8,429

Media

56,137

Statuses

The intelligent heart of customer experience | 🔗:

San Francisco, CA 94103

https://t.co/lrF3XjQNPz

Joined May 2008

Don't wanna be here? Send us removal request.

Pinned Tweet

@Zendesk

Zendesk

18 days

Zendesk AI puts humans first: At Zendesk, our mission is to power exceptional service for every person on the planet. We’re accelerating our ambition by building AI with the belief that the customer is always human - whether it's our customer or yours.

6

17

549

Last Seen Profiles

@LatAmDC

@bannapafe5

@ABANAngels

@JunJobton

@PGN_X35

@AI_Vision_Verse

@Burasto

@nyorozo

@drelegantia

@IvanandReuben

@HackingButLegal

@harurinfo

@Akurami_

@daily_ww

@AnnekeNecro

@DailyBreadTO

@Winsidr

@GroupMasson

@p_w_l

@eastsidehoops

@CILinvestor

@MWM_Arch

@bubbles_indo

@SitusBiru69

@domchell

@gtflkind

@miffaits

@estoff117

@fox13seattle

@jadn01

@MellieMeows

@TopGResistance

@GuilfordCollege

@nanostringtech

@AfiqxAmsyar

@_ZJ77

@Zendesk

Zendesk

2 years

🧐 Is the customer always right? Let's dive in.

44

400

5K

@Zendesk

Zendesk

3 years

. @lovepop is on a mission to create one billion magical moments. ✨ See how they're using Zendesk to be the #ChampionsOf bringing people together. 💌

11

184

3K

@Zendesk

Zendesk

3 years

The @Freshly team are #ChampionsOf eating right and treating their customers right. See how they use Zendesk to cook up amazing customer experiences. 👩‍🍳

19

116

3K

@Zendesk

Zendesk

3 years

While we get ready to stream the new #FixerUpperWelcomeHome , you can watch how @magnolia became #ChampionsOf treating customers like family, thanks to a little help from Zendesk. 🏠

3

142

3K

@Zendesk

Zendesk

3 years

. @magnolia uses Zendesk to put out the welcome mat for every customer 🚪 👋, however they arrive 📞 💬 📧. See what makes them the #ChampionsOf lasting relationships.

4

123

2K

@Zendesk

Zendesk

3 years

🙌 Be customer-centric 📖 Provide great self-service content ⏰ Reach a human at any time This is @freshly ’s recipe for whipping up amazing customer experiences, with a little help from sous chef-Zendesk. 👩‍🍳

3

106

2K

@Zendesk

Zendesk

3 years

From pop-up cards 📬, to a pop-up support team 👥. See how Zendesk helps @lovepop double its CX for peak season, to be the #ChampionsOf bringing people together 🤗.

5

79

2K

@Zendesk

Zendesk

3 months

👀 What is #ZendeskRelate ? 💡 Our annual flagship conference brings experts together to share what's next in CX. Join us in Las Vegas April 16-18 to dive into hot topics like AI, the future of customer service, and employee experience trends.

21

54

1K

@Zendesk

Zendesk

3 years

Sometimes the best gift is the gift of gratitude. 🎁 Share a special thank you with our #ThankYouMachine this holiday season:

Tweet media one

21

106

1K

@Zendesk

Zendesk

3 months

🎊 In case you missed it, @klausapp is now part of the Zendesk family: The AI-powered quality assurance tool will help companies deliver intelligent customer experiences. Here's how this exciting acquisition will help your business.

Tweet media one

22

41

1K

@Zendesk

Zendesk

1 month

💡 Busy business owners know that maximizing efficiency in the digital age is key. That's why @Sherrell_Dorsey turns to #GenAI to keep things running smoothly, no matter where her work takes her.

12

41

1K

@Zendesk

Zendesk

8 months

👉 Attend #ZendeskShowcase NYC for free: @awscloud 's Viktoria Semaan highlights event takeaways. 👀 Hear from AI top voices like @alliekmiller , @decisionleader , and @stephdink . 🧑‍💻 Catch the big AI announcements virtually:

11

55

1K

@Zendesk

Zendesk

6 months

😭 POV: When the chatbot can't figure it out... 🤖 Meet more struggling AI bots and learn how #ZendeskAI is better built for your business:

10

36

1K

@Zendesk

Zendesk

6 months

🥴 Bumbling customer service bots are highkey not a vibe, like @anjelahjohnson found out. 🤖 Check out the other bots you'll want to avoid and learn how #ZendeskAI makes customer service seamless:

7

46

1K

@Zendesk

Zendesk

3 months

Register now for #CXTrends 2024: What to expect: 📊 The latest trends in customer experience 🙋 Live Q&A with industry experts 🛠️ Product demos and tools to help your business

Tweet media one

5

42

1K

@Zendesk

Zendesk

3 years

Send a personalized holiday thank you card to that person who’s always on the nice list. 📝 Try our #ThankYouMachine today:

Tweet media one

9

72

935

@Zendesk

Zendesk

1 month

🤝 For @sherrell_dorsey , personalization and data privacy go hand in hand. As highlighted in our #CXTrends 2024 report, security is no longer an add-on — it should be seamlessly integrated throughout the customer journey:

8

38

983

@Zendesk

Zendesk

2 months

🚀 11 ways to use #AI for a better employee experience:

Tweet media one

8

25

953

@Zendesk

Zendesk

6 months

🤖 Don't let your customer experience get ruined by bumbling bots like @anjelahjohnson here. 👉🏼 Meet the rest of the struggling #AI bots and learn how #ZendeskAI makes customer service seamless:

8

39

843

@Zendesk

Zendesk

2 months

⚡️ Enhance the employee experience with Zendesk’s latest innovations:

Tweet media one

8

21

810

@Zendesk

Zendesk

2 months

👀 If you use Zendesk, make sure to save 30 minutes on March 5 for this: Get your product questions answered live, and learn about: 💡 @klausapp and @tymeshift , our latest WEM solutions 🤖 #ZendeskAI advancements 🔐 New data privacy and security features

Tweet media one

7

28

706

@Zendesk

Zendesk

2 months

🎯 Want to know how your #CX team can cut costs without sacrificing quality? Add #AI capabilities to your customer experience:

Tweet media one

18

29

692

@Zendesk

Zendesk

3 months

🎟 Save your virtual seat for #CXTrends 2024: 🚀 Join us for a journey into customer experience as experts from @ClassPass , @Purple , and Rue Gilt Groupe discuss the themes uncovered in the Zendesk CX Trends report, from #AI to immersive experiences.

Tweet media one

3

29

672

@Zendesk

Zendesk

4 months

🤯 70% of customer experience leaders are rethinking their entire customer journey. Download the Zendesk #CXTrends report to find out why:

0

19

665

@Zendesk

Zendesk

2 months

🤔 What is call center workforce management, and why is it so important?

Tweet media one

10

23

639

@Zendesk

Zendesk

16 days

💡 The #ZendeskRelate 2024 keynote speech unveiled the world's most complete #CX solution for the #AI era:

14

29

629

@Zendesk

Zendesk

12 days

🌎 Zendesk continues to make progress on our environmental, social, and governance priorities:

10

22

614

@Zendesk

Zendesk

3 months

✨ 🪩 👀 #ZendeskRelate 2024 is fast approaching, have you booked your ticket to Las Vegas yet? 🍿 Our annual flagship event will host 60+ sessions over three days, covering everything from AI innovations to EX breakthroughs.

4

18

589

@Zendesk

Zendesk

2 months

👉 Three ways IT leaders can deliver better employee experiences—get the report:

Tweet media one

9

19

594

@Zendesk

Zendesk

8 months

👀 Don't miss The Next Big #ZendeskAI Drop: Our latest AI innovations—from groundbreaking #GenerativeAI to enhanced data security and privacy, and what it means for your customers and employees.

Tweet media one

10

20

550

@Zendesk

Zendesk

2 months

Companies that need to slow spending don't need to sacrifice exceptional service to do so:

Tweet media one

10

18

569

@Zendesk

Zendesk

3 months

🔥 Zendesk's #CXTrends report is transforming customer experience and how you do business in 2024 and beyond: 🔓 We're highlighting the 10 trends uncovered in the report with our 10 days of trends.

4

12

563

@Zendesk

Zendesk

2 years

Real change starts with us, and we’re all in.

Tweet media one

2

37

528

@Zendesk

Zendesk

7 months

⏳ The Next Big #ZendeskAI Drop is fast approaching: 🎙 #AI leader @alliekmiller hosts, with Zendesk CEO @TomDaytonFlyers and industry experts sharing how you can unlock the full power of AI in customer and employee experience.

Tweet media one

6

25

532

@Zendesk

Zendesk

1 month

👉 Report: IT leaders tackle new challenges with security, AI, and CX:

Tweet media one

5

14

533

@Zendesk

Zendesk

4 months

🔥 New year. New report. New trends. The Zendesk #CXTrends 2024 report is here: Discover the 10 trends every customer experience leader needs to know, 🤖 like how chatbots are evolving into AI-powered digital agents.

2

22

522

@Zendesk

Zendesk

2 years

Everything your business needs to create a better customer experience is powered by Zendesk. What's the best customer experience you've ever had? 🤔

18

19

509

@Zendesk

Zendesk

6 months

🎙 We asked consumers how they expect #artificialintelligence to transform customer experience. 👉🏼 Here are five key #CXTrends takeaways and stats your business should be thinking about:

Tweet media one

6

25

520

@Zendesk

Zendesk

11 months

🍿 Relive all the product announcements, AI features, and customer experience insights from #ZendeskRelate 2023 on demand:

4

18

495

@Zendesk

Zendesk

3 months

🎲 Feeling lucky? Your time is running out to score discounted tickets to #ZendeskRelate 2024: 🎰 Join us in Las Vegas from April 16-18 for dozens of sessions on AI, EX, and everything in between from the best in the customer experience industry.

Tweet media one

1

21

500

@Zendesk

Zendesk

2 years

☔ or ☀️, the best customer experiences are powered by Zendesk.

11

32

451

@Zendesk

Zendesk

2 years

Have you ever been trapped in the infinite call transfer hole? 😵‍💫

1

20

461

@Zendesk

Zendesk

3 years

Start the new year right by sharing a holiday thank you card with our #ThankYouMachine . 💌 Go on, spread some cheer:

Tweet media one

6

42

456

@Zendesk

Zendesk

6 months

Zendesk is built for agility. 90% of our customers deploy in eight weeks or less. 🏃 Get started on your head start:

Tweet media one

2

13

469

@Zendesk

Zendesk

7 months

Knowledge is power. And a powerful knowledge base? ✨ Well, that’s just magic. With the help of #ZendeskAI , businesses can keep everyone happy – from execs to users and everyone in between. 👀 Learn about our latest #AI updates and product advancements:

4

18

475

@Zendesk

Zendesk

3 years

When customer service cat-astrophe strikes, 🐱 see why @Drizly and Zendesk are the #ChampionsOf patience and pinot. 🍷

18

48

411

@Zendesk

Zendesk

8 months

🤯 We're just days away from The Next Big #ZendeskAI Drop, which is going to be — you guessed it — big: 🔌 Register for free and get a (virtual) front row seat to hear about our latest #AI innovations.

Tweet media one

2

20

451

@Zendesk

Zendesk

8 months

Break free from high customer service costs:

Tweet media one

6

14

438

@Zendesk

Zendesk

18 days

🌌 Introducing #ZendeskAI Agents, the next generation of AI-powered bots:

Tweet card media

AI Agents—The Most Autonomous AI Powered Bots in CX

Enhance customer service with Zendesk AI agents: automate tasks, customize bots, and gain insights to boost performance. Start a free trial today.

www.zendesk.com

3

12

455

@Zendesk

Zendesk

6 months

Unlike some of the other CX software out there, Zendesk helps you build great customer experiences without forcing you into costly add-on fees. 💸 Start saving:

Tweet media one

1

14

423

@Zendesk

Zendesk

7 months

🖥 Information technology leaders are under pressure from increasing customer expectations. 💡 But artificial intelligence is poised to change customer experience, a new Zendesk report finds:

Tweet media one

1

16

423

@Zendesk

Zendesk

10 years

Zendesk is now a publicly traded company. We are listed as $ZEN on @NYSEEuronext http://t.co/dLzIutNAy4

Tweet media one

52

244

414

@Zendesk

Zendesk

1 month

Can't make it to #ZendeskRelate 2024 in person? 👀 We got you:

Tweet media one

9

22

425

@Zendesk

Zendesk

8 months

💫 #ZendeskAI empowers customer experience teams (and helps keep costs down). Learn how with our free AI playbook:

9

15

389

@Zendesk

Zendesk

24 days

🥳 #ZendeskRelate 2024 is just days away! Tune into Zendesk CEO @TomDaytonFlyers 's keynote address to learn how to revolutionize your customer experience with AI:

Tweet media one

7

20

408

@Zendesk

Zendesk

8 months

🌌 The future of customer experience is bright. CX software should be easy to use. Break free from complexity:

3

24

389

@Zendesk

Zendesk

8 months

Zendesk allows businesses to stay agile and compete with larger competitors. 📖 Discover how with our free #AI playbook:

6

18

380

@Zendesk

Zendesk

6 months

👀 Want to unlock the priorities of 1,200 #informationtechnology leaders? 🔓 Our report breaks down the top areas IT leaders are prioritizing, along with strategic recommendations on how to realize these changes and stay ahead.

Tweet media one

2

14

387

@Zendesk

Zendesk

8 months

👀 How is #AI reshaping #customerservice strategies? @amcdermo and experts from @Mastercard , @McKinsey , @Forrester and @TheEconomist got together to answer. 🍿 Replay their discussion with @economistimpact on demand:

Tweet media one

6

14

368

@Zendesk

Zendesk

8 months

We’re clearing room on our awards shelf. 🏆 Zendesk has been ranked No. 1 by @g2dotcom in several categories: See innovation in action at The Next Big #ZendeskAI Drop digital livestream event:

Tweet media one

2

16

368

@Zendesk

Zendesk

2 months

🍿 If you can't make #ZendeskRelate 2024 in person, catch the digital event, streamed live to your timezone:

Tweet media one

4

14

368

@Zendesk

Zendesk

8 months

👉🏼 Grab your front row (virtual) seat to see AI entrepreneur @alliekmiller and Zendesk CEO @TomDaytonFlyers reveal the latest #ZendeskAI news and announcements:

Tweet media one

3

12

340

@Zendesk

Zendesk

11 months

🎙️ "Identify those patterns and find out what are we missing." @Kajabi VP of CX @jaredasks on AI's power to fill in customer service gaps. 🎧 More AI tips and tricks on the latest #ConversationsWithZendesk episode:

8

15

338

@Zendesk

Zendesk

7 months

⚡️ The weather can be unpredictable. But your customer service doesn’t have to be. With #ZendeskAI on their side, support teams can solve any customer issue in just a few clicks. 👉🏼 See our #GenerativeAI in action during The Big Zendesk AI Drop:

1

14

320

@Zendesk

Zendesk

8 months

Helping you (and your business 😎) get from point A to B, seamlessly. 🛠️ If your customer experience software could use a tune-up and has you feeling trapped, break free from complexity and start moving ahead with Zendesk:

1

23

306

@Zendesk

Zendesk

7 months

💻 A majority of information technology leaders agree: There is a high level of pressure to enhance customer experience. 👉🏼 How is artificial intelligence poised to change customer experience? Explore the new Zendesk report here:

2

16

303

@Zendesk

Zendesk

8 months

🥳 Generative AI is helping balance the workload for customer service agents, leading to happier agents and happier customers. 👉🏼 Discover AI for customer experience and solve your challenges head on:

5

16

288

@Zendesk

Zendesk

7 months

For years, Zendesk has been paving the way for excellent customer experience. And today, we unveil what's next. ✨ Relive the magic of the Next Big #ZendeskAI Drop:

7

17

291

@Zendesk

Zendesk

8 months

. @tailscale 's CEO and co-founder @apenwarr shares the lessons he learned from his first startup — and how he turned it into a $113 million success. 🎧 Tune in to the full conversation from the #SitDownStartup podcast:

2

13

282

@Zendesk

Zendesk

9 months

The mastermind behind virtual assistant Siri, @acheyer , recounts early days of AI and how businesses today are impacted by conversational AI. 🍿 Watch the full video now:

16

38

282

@Zendesk

Zendesk

1 year

🌌 Built on billions of real customer service interactions, meet Zendesk AI:

5

10

278

@Zendesk

Zendesk

2 years

Man! I want to work at Zendesk London! 🇬🇧 #LifeAtZendesk

34

17

264

@Zendesk

Zendesk

8 months

🤯 How did @TheSunak overcome "60 to 70 rejections" to raise $161 million for his startup, @LinkSquares ? 🎧 Hear more from the founder on the latest episode of the #SitDownStartup podcast:

4

12

267

@Zendesk

Zendesk

11 months

💬 What is live chat? ⚡️ How can it help businesses improve their customer service? 🧐 How do you choose the right one? Get started:

9

12

259

@Zendesk

Zendesk

8 months

Break free from complicated customer service: #DF23

Tweet media one

2

8

260

@Zendesk

Zendesk

18 days

The most complete customer experience solution for the AI era is here. 👀 Discover all the new product innovations we shared during the #ZendeskRelate 2024 keynote:

Tweet media one

4

8

259

@Zendesk

Zendesk

2 years

What's so great about chatbots anyway? 🤖💬

15

19

230

@Zendesk

Zendesk

18 days

With the new Zendesk Voice QA, you can automatically evaluate all of your voice conversations - just like your digital conversations. 👀 Catch up on all the big announcements from #ZendeskRelate 2024:

Tweet media one

2

4

252

@Zendesk

Zendesk

3 years

Mischievous cats, 😼 wonderful wine, 🍷 and one happy customer. 🙋🏻‍♀️ This tale of customer service has it all. See how @Drizly uses Zendesk to be #Champions of patience, and pinot.

7

33

225

@Zendesk

Zendesk

2 years

Does your customer experience suck? 🧐 See where your business stands with our #CXAccelerator quiz:

17

23

224

@Zendesk

Zendesk

8 months

After switching to Zendesk, @degreed achieved $1M cost savings and 100% customer net retention rates. #DF23 💡 Learn how:

Tweet media one

1

9

238

@Zendesk

Zendesk

4 years

Startups on the @Forbes Cloud 100 list understand that #CX comes first.

Tweet media one

2

35

227

@Zendesk

Zendesk

9 months

Generative AI programs like @OpenAI 's ChatGPT are poised to be the most disruptive technology since the internet itself. 🍿 Watch @acheyer , the creator of the virtual assistant Siri, share the significance of conversational AI for businesses:

Tweet media one

21

25

224

@Zendesk

Zendesk

17 days

🔦 Meet Spotlight, a conversation QA discovery engine powered by #ZendeskAI . Surface potential customer problems and take action to escalate issues or coach your support team. See more product news from #ZendeskRelate 2024:

Tweet media one

5

6

230

@Zendesk

Zendesk

2 years

Rain or shine, the best customer experiences are powered by Zendesk. Which trip would you choose? ⛷️🌇🏔️

5

30

209

@Zendesk

Zendesk

8 months

🌌 👀 The San Francisco skies lit up last night with a special Zendesk drone show. Break free from complex customer service:

13

16

208

@Zendesk

Zendesk

4 years

Happy employees drive success. Keep them happy with easy ways to get help. And snacks. Lots of snacks.

Tweet media one

2

33

199

@Zendesk

Zendesk

2 years

🎶 Scoot baby scoot 🎶 Great customer experiences keep your customers moving. 🛴 #PoweredbyZendesk

8

30

193

@Zendesk

Zendesk

8 months

Nonprofits that make a positive impact on their communities like @UrbanAlchemyUA can apply for Zendesk's #TechForGood Impact Awards for a chance to win free software and grants up to $50K. 📬 Applications are open now through November 1:

Tweet media one

0

8

204

@Zendesk

Zendesk

1 year

Catch up on expert-led sessions, product demos, and key highlights from #ZendeskRelate 2023 here: 🙌 No FOMO needed.

9

6

198

@Zendesk

Zendesk

16 days

👋 Meet Zendesk Agent copilot, the customer service agent's new best friend. The proactive, AI-powered assistant guides your agents through each customer service interaction, anticipates next steps, makes suggestions, and can even take action on behalf of the agent.

Tweet media one

5

9

196

@Zendesk

Zendesk

8 months

🍷 No two bottles of wine are identical, and the same can be said for customers. That's why personalization is key. Take it from @wine_com 's Addie Wallace on the latest #ConversationsWithZendesk episode:

0

9

195

@Zendesk

Zendesk

7 months

👀 Let's take a closer look at Zendesk's generative AI features for customer service agents. 👉🏼 See more from The Next Big #ZendeskAI Drop:

0

10

197

@Zendesk

Zendesk

16 days

Most companies only evaluate 1 to 2% of their customer support tickets for quality assurance. 🫣 With our new AI-powered Zendesk QA, you can analyze ALL your customer interactions. 🔍 Catch up on all the latest #ZendeskRelate 2024 product announcements:

Tweet media one

2

9

198

@Zendesk

Zendesk

8 months

👀 Big names. 📣 Big AI announcements. 🗽 Big Apple. Don't miss @alliekmiller @decisionleader and @stephdink at #ZendeskShowcase New York City:

Tweet media one

1

7

189

@Zendesk

Zendesk

5 years

“Our customers are guests in our home. They are not just a transaction.” @Magnolia 's Sam Goff on treating customers like they are “the only one.” #ZendeskShowcase

Tweet media one

2

9

162

@Zendesk

Zendesk

7 months

👎 Some AI just isn't designed for customer service. 👍 #ZendeskAI is:

1

6

183

@Zendesk

Zendesk

4 years

To deliver the best customer experience possible, you have to answer a few questions. We can help you get started.

Tweet media one

4

19

165

@Zendesk

Zendesk

7 months

No more manual macro making? You got it. 😎 #ZendeskAI uses machine learning to analyze all your tickets to create suggested macros, eliminating manual work and saving your team precious time. 👉🏼 Catch up on all the latest #ZendeskAI features:

0

3

165