Stripe Support @stripesupport Twitter profile

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Stripe Support

@stripesupport

1 year

@wigger Hey Jason, we'd like to look into this for you! Mind sending us a DM?

Send us a private message

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Stripe Support

@stripesupport

9 months

Hi, all. 👋We’ve been receiving several questions about the new Ads Revenue Sharing program from @X (which uses Stripe for payouts) and wanted to share more details about it to help with any questions you might have!

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Stripe Support

@stripesupport

10 months

@levelsio Hey there—the easiest way is to create a separate monthly 'Subscription' to a $0/month 'Price'. This secondary subscription can run on a monthly cycle, and allow the issuing of the credits to still trigger monthly for those with the annual subscription.

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Stripe Support

@stripesupport

1 year

@BarstoolFpl Hey there! In short, Visa and Mastercard provide the payment network, while Stripe provides the technology and tools to businesses to facilitate online payments. We appreciate your interest and we're happy to chat further if you'd like to learn more about Stripe 😊

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Stripe Support

@stripesupport

11 months

Sometimes customers change their minds after an invoice has been sent. Stripe lets you quickly revise invoices and notify your customers in a few simple steps.

Edit invoices

Learn how to edit invoices after finalization.

docs.stripe.com

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Stripe Support

@stripesupport

9 months

@sezeriltekin While Turkey is not yet available for standard account onboarding for companies, individuals are able to receive payouts from X/Twitter via Stripe Express. For a list of eligible countries, feel free to refer to our documentation here: .

Cross-border payouts

Transfer and pay out funds around the world.

docs.stripe.com

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Stripe Support

@stripesupport

9 months

Under bank account details, you can add where to send your payouts (debit card or bank account). You will regularly receive payouts as long as you have accumulated over $10 USD or equivalent to your local currency.

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Stripe Support

@stripesupport

9 months

If you have any additional questions about X Premium, eligibility, specifics about your X account, etc., please get in touch with our friends at X! We hope this helps!

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Stripe Support

@stripesupport

6 months

@ely_sec Thank you for reaching out—we take reports like these extremely seriously. Could you tell us a little more about this merchant and why you are reporting them? Feel free to DM.

Send us a private message

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Stripe Support

@stripesupport

11 months

The invoice compliance process can vary across countries. Learn how to set up invoices in Europe using our best practices guide: .

Best practices for setting up invoices in Europe

Learn the best practices for setting up invoices in Europe.

docs.stripe.com

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Stripe Support

@stripesupport

7 months

@StringReveals So sorry to hear about the trouble—we definitely understand any frustration here. Can you please DM us with some more info? We'd like to take a look and see what we can do to help.

Send us a private message

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Stripe Support

@stripesupport

9 months

@OkeyIkechukwu Hi—we saw your tweet. If you’re signing up for the monetization program, you can sign up for Stripe in the ‘How it Works’ section here: . Twitter pays out via cross-borders to users in Nigeria. You can learn more here: .

Cross-border payouts

Transfer and pay out funds around the world.

docs.stripe.com

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Stripe Support

@stripesupport

9 months

@GoChiefMerlin If you're signing up for the monetization program, you can learn how to sign up for Stripe in the How it Works section: . Nigeria is supported for cross-border payouts:

Cross-border payouts

Transfer and pay out funds around the world.

docs.stripe.com

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Stripe Support

@stripesupport

6 months

@ely_sec Thanks for letting us know. We will take appropriate action if it’s deemed necessary after our investigation. We can assure you our investigations are thorough and we take every flag seriously.

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Stripe Support

@stripesupport

9 months

@Osprii1_ Hey there—we might be able to help. Are you working on account onboarding for X's monetization program?

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Stripe Support

@stripesupport

11 months

@levelsio Transactions under €30 are typically exempted from 3DS. The cardholder's bank decides when/if it's necessary to authenticate further.

Strong Customer Authentication

What internet businesses need to know about the European regulation

stripe.com

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Stripe Support

@stripesupport

9 months

Eligibility for the program, including available countries, can be found here: . If you’re located in a country we don’t support as a standard account, you may still be able to receive payouts from X.

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Stripe Support

@stripesupport

10 months

@robofearth Great question. Stripe does not send email notifications for $0 invoices.

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Stripe Support

@stripesupport

5 months

@levelsio Hi! You can Export the customer's data and add more fields, such as card or shipping country, but you can also customize the columns that appear in the reports via the Reporting API: and .

Run a report from the API

Access Stripe's financial reports programmatically to automate your reconciliation workflow.

docs.stripe.com

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Stripe Support

@stripesupport

1 year

@DavidBlackHat Hi David—we just sent out a response to your DM. We apologize for the delay in our response.

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Stripe Support

@stripesupport

1 year

@Aella_Girl Hi there—we'd like to take a closer look at this and see if we can help. Could you reach out to us over DM with some more details?

Send us a private message

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Stripe Support

@stripesupport

9 months

@itsofficiallarz If you're signing up for the monetization program, you can learn how to sign up for Stripe in the How it Works section:

Creator Ads Revenue Sharing | X Help

help.twitter.com

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Stripe Support

@stripesupport

11 months

@levelsio Hi there—you can use Radar rules to request 3D Secure for all payments that support it: . If you have any further questions about this please let us know, we're happy to help!

Rules

Use fraud prevention rules to guard your business.

docs.stripe.com

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Stripe Support

@stripesupport

6 months

@kumailht Hi Kumail—we appreciate the feedback and we are asking our specialist team if there is anyway to display this checkout. Will get back here ASAP.

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Stripe Support

@stripesupport

8 months

@B45474738 Hi there—we'd be happy to look into this further. Please have them reach out to us directly and we'll review.

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Stripe Support

@stripesupport

9 months

@KANMICODES If you're signing up for the monetization program, you can learn how to sign up for Stripe in the How it Works section: . Nigeria is supported for cross-border payouts:

Cross-border payouts

Transfer and pay out funds around the world.

docs.stripe.com

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Stripe Support

@stripesupport

9 months

While registering, be careful of the country section—you won’t be able to change it afterwards. If the country dropdown is grayed out or you made a mistake when selecting your country or business type, please get in touch with @X here: .

X Premium FAQ

Frequently asked questions about Premium subscriptions

help.twitter.com

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Stripe Support

@stripesupport

7 months

@StringReveals We received the DM you sent a just few minutes ago and are currently taking a look—we'll reply back there shortly. Thank you!

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Stripe Support

@stripesupport

1 year

@david_seroy Hi David—thanks for reaching out. For the moment we don't offer a way to convert cryptocurrencies back to fiat or traditional currencies.

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Stripe Support

@stripesupport

24 days

@phuctm97 Hey there—Yes, Stripe Atlas was designed with the intention of making it easier for users outside the U.S. to start a global business. Through Stripe Atlas, non-US residents can incorporate a U.S. company, set up a U.S. bank account, and start accepting payments with Stripe.

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Stripe Support

@stripesupport

9 months

@Udoakpuenyi_1 Hey there��if you're looking to create a Stripe account for X/Twitter, you'll need to follow these steps: . The Stripe Express account must be created through your X/Twitter monetization settings: .

Creator Ads Revenue Sharing | X Help

help.twitter.com

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Stripe Support

@stripesupport

1 year

@BarstoolFpl We've made a detailed overview on our website here: . Hope this clarifies all of your questions!

Collecting online payments: How It works | Stripe

This guide offers a high-level overview of online payments and covers nuances based on different business models. Learn more.

stripe.com

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Stripe Support

@stripesupport

1 year

@florinpop1705 Hey! The easiest solution would be installing ParityDeals from our app marketplace:

ParityDeals | Stripe App Marketplace

Learn about the ParityDeals app for the Stripe payments platform

marketplace.stripe.com

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Stripe Support

@stripesupport

9 months

@AndyBxxx Hi Andy! We're very sorry for the trouble. If you opened a Stripe account only with the intention of receiving payments from Twitter, it's likely that this is an issue with your account setup. We'd be happy to take a look at this for you. Please DM us your email address:

Send us a private message

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Stripe Support

@stripesupport

1 year

@0xLiquid Hi there—crypto payouts is currently in Beta. More info here: .

Crypto payouts

Learn how to enable crypto payouts on your platform.

docs.stripe.com

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Stripe Support

@stripesupport

10 months

@pistachio2045 Hey there—not to interject into the convo here, but if we don't support your country yet, you should take a look at Stripe Atlas! Atlas allows you to start a business and form an LLC wherever you are located: .

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Stripe Support

@stripesupport

9 months

@folayinka02 Hi there. We saw your tweet! If you’re signing up for the monetization program, you can learn how to sign up for Stripe in the ‘How it Works’ section here: . For further support, we recommend contacting Twitter/X, as they manage their integration.

Creator Ads Revenue Sharing | X Help

help.twitter.com

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Stripe Support

@stripesupport

5 months

@manabubannai Hi there—we're happy to take a closer look here. Can you please DM us with the email address associated with your Stripe account? Thanks!

Send us a private message

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Stripe Support

@stripesupport

2 years

@weplaycoins Hi there, this option is already available—you can use a single custom domain for the customer portal. Follow these steps to configure your custom domain: .

Use your custom domain

Learn how to bring your own custom domain to Stripe Checkout, Payment Links, and customer portal.

docs.stripe.com

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Stripe Support

@stripesupport

1 year

@itsandrewgao Hi Andrew—you can block transactions made by cards from certain locations by creating a custom block rule in Stripe Radar:

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Stripe Support

@stripesupport

2 years

@DaniElainaFore Hi Danielle—we're really sorry you experienced an attack like this, and are happy to look into this further so we can get you back up and running. Can you please DM us with the email address associated with your account?

Send us a private message

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Stripe Support

@stripesupport

1 year

@levelsio Feedback noted! ✅

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Stripe Support

@stripesupport

2 months

@bayeslord Hey there—we're sorry to hear about this. Would you mind sending us a DM about this and we'll take a closer look? Thanks!

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Stripe Support

@stripesupport

2 years

@levelsio Hey there—you can adjust this setting in your Dashboard here: . Under "Manage disputed payments", you can adjust how subscriptions are handled if a dispute is filed.

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Stripe Support

@stripesupport

9 months

@Nsukka_okpa Hey, we saw your tweet. If you're signing up for the monetization program, you can learn how to sign up for Stripe in the How it Works section: . Nigeria is supported for cross-border payouts: .

Cross-border payouts

Transfer and pay out funds around the world.

docs.stripe.com

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Stripe Support

@stripesupport

1 year

@dannydiekroeger Hey there Danny, yes—BTC is currently supported: .

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Stripe Support

@stripesupport

9 months

@sezeriltekin We're very happy to help. Thanks for reaching out!

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Stripe Support

@stripesupport

8 months

@Sprinter99800 Hey there—we'd like to check in on this for you. Could you reach out to us over DM?

Send us a private message

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Stripe Support

@stripesupport

5 months

@_jessicasachs Hey Jess—the reason why some places require the CVV while others don't is related to security measures and the discretion of the merchant. We have more info on how Stripe handles card verification checks right here: .

Card verification checks

Learn how to make use of card verification checks to protect against disputes and fraud.

docs.stripe.com

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Stripe Support

@stripesupport

1 year

@MillyTamati Hi—built-in installment plans are only available in Mexico: . We do offer different buy now pay later options: .

Buy now, pay later

Learn about buy now, pay later methods with Stripe.

docs.stripe.com

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Stripe Support

@stripesupport

8 months

@mytributify We've just responded to you there!

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Stripe Support

@stripesupport

2 months

@BowTiedTikTok Hey there—sorry to hear about these funds you're having trouble with. We'd like to take a look, could you reach out to us over DM with some details?

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Stripe Support

@stripesupport

9 months

Once eligible for the program, you'll create a brand new Express account by following the instructions on your Monetization tab—if you have another account with us, you won't be able to use it for your X monetization.

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Stripe Support

@stripesupport

6 months

@MissEmmaGlover Hi Emma, happy to look into this for you. Mind confirming if you're having issues logging in on your account? If so, have you done these steps to recover the access: ?

Accurate News Fast - Uganda, Business, Sports, Opinions & health

Accurate News Fast

nilepost.co.ug

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Stripe Support

@stripesupport

2 years

@sandro_vol Hey Sandro — yes, this is possible with the 'Graduate Pricing' model: where you can set the first 0 to 1000 units at $0/unit. Additionally, 1000 free units will be applied to every cycle. Hope this helps!

Recurring pricing models

Learn about common pricing models and how to create them.

docs.stripe.com

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Stripe Support

@stripesupport

1 year

@zzarakkk Hey Zarak—we appreciate that this is far from ideal, but this decision is final. We understand that this isn't the answer you were hoping for, but are unable to provide any further context here.

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Stripe Support

@stripesupport

8 months

@mytributify Hi there, mind sending us a DM here?

Send us a private message

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Stripe Support

@stripesupport

1 year

@levelsio Hi there! Reactivating a subscription is not an available feature in the Customer Portal. If a subscription is cancelled, your customer would need to follow the initial flow for creating a subscription. You can see here for features of the Customer Portal:

Customer management

Manage customer relationships with your business.

docs.stripe.com

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Stripe Support

@stripesupport

3 months

@thebizsultan Hi Ammar—we're sorry to hear about this and truly understand your concern. Our team is in contact with you over DM and will continue to support you there.

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Stripe Support

@stripesupport

27 days

@marckohlbrugge Hey Marc—thanks so much for your feedback! We've made a note of it and passed it along internally. In the meantime, you can use Stripe's Radar services to block certain cards. More about this here: .

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Stripe Support

@stripesupport

11 months

@BradoCapital Stripe has blocked any further transactions we’ve identified. We’re in the process of refunding all charges and will proactively refund the Stripe fees associated with these transactions. This also includes dispute fees if they’ve already been disputed.

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Stripe Support

@stripesupport

2 years

@slpng_giants_fr Hi there—thanks for letting us know. We'll follow up with you over DM.

Send us a private message

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Stripe Support

@stripesupport

12 days

@RichardMcCrackn Hey Rick—we'd like to learn more about this. Could you please connect with us over DM so that we can gather a few details?

Send us a private message

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Stripe Support

@stripesupport

10 months

@Mamia_Orio We're glad to hear you were able to get in touch with us, but sorry we can't do more in this case. Please let us know if you need anything else from the Stripe side of things.

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Stripe Support

@stripesupport

7 months

@troyhunt Hey Troy—we can't open a new DM from our side, so if you don't mind, could you shoot us one real quick? We'd like to gather some more info specifically on what you're looking to export to see what we can do. Thank you!

Send us a private message

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Stripe Support

@stripesupport

9 months

@ZeroXjs Hey there—if you're looking to create a Stripe account for X/Twitter, you'll need to follow these steps: . If the Stripe Express account is created through your X/Twitter monetization settings, then Nigeria is supported: .

Creator Ads Revenue Sharing | X Help

help.twitter.com

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Stripe Support

@stripesupport

1 year

@MdBernd Hi—you can visit our status dashboard any time to check out the health of our services: . For privacy and security reasons we are unable to share customer info about other businesses using Stripe.

Updates on the status of Stripe services

status.stripe.com

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Stripe Support

@stripesupport

9 months

@achxvi We'd like to look into this for you! Please shoot us a DM with more details and we'll follow up with you right away to assist.

Send us a private message

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Stripe Support

@stripesupport

7 months

@djlouderhouse Hey there—could you give us some more details? We'd be happy to look into this for you.

0

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Stripe Support

@stripesupport

3 months

@michaelaubry Hey there—we certainly understand the concern and would be glad to look into this further. Feel free to send us a DM so we can gather a few more details.

Send us a private message

1

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Stripe Support

@stripesupport

11 months

@truesteel23 Hello there—we're aware of the issue, and we're working on it right now.

0

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Stripe Support

@stripesupport

2 years

@Tipuncho Bonjour ! Les dons doivent être liés à une fin caritative spécifique que vous vous êtes engagé à poursuivre. Vous pouvez en apprendre plus ici : .

1

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Stripe Support

@stripesupport

9 months

@blackfanglabs Hey there—sorry to hear about the issue. Feel free to reach out over DM, we're happy to help.

Send us a private message

0

Stripe Support

@stripesupport

1 year

@ZeroblocksNFT We appreciate your interest! At the moment, purchasing cryptocurrencies with Link by Stripe is only supported in the US (excluding Hawaii). We're working hard to expand into more countries as soon as we can!

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Stripe Support

@stripesupport

9 months

@PrinceSomorin If you're signing up for the monetization program, you can learn how to sign up for Stripe in the How it Works section: . Nigeria is supported for cross-border payouts:

Cross-border payouts

Transfer and pay out funds around the world.

docs.stripe.com

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Stripe Support

@stripesupport

1 year

@mikeaglover1 Hey Mike—if you believe your business has been miscategorised, please DM us with your email address or Account ID, and we'll be happy to take a closer look.

Send us a private message

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Stripe Support

@stripesupport

8 months

@TheFindomHub Hey there—sorry you're impacted by this issue. Tributify posted they're actively working on this with us and you should receive an update from them once they have any news to share: .

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Stripe Support

@stripesupport

10 months

@Mamia_Orio Hey there—sorry to interject, but we just wanted to make sure there were no issues with your Stripe account. We can't help with anything on Twitter's end, but please DM us if this is related to your Stripe account so we can take a look.

Send us a private message

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Stripe Support

@stripesupport

9 months

@ZDREvents Hey there, we received your DM and are looking into this for you now.

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Stripe Support

@stripesupport

3 months

@Berkel_Official Hey there—we definitely understand the concern, and there are a few reasons why you might not see a 1099 on your Express account yet, which you'll find more information on here: .

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Stripe Support

@stripesupport

9 months

@PrinceChrisMUFC Hey there—to create a Stripe account that is connected to Twitter, you'll want to follow these stpes as it must be done through your Twitter account: .

Creator Ads Revenue Sharing | X Help

help.twitter.com

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Stripe Support

@stripesupport

1 year

@moloneymike Hi Mike—sorry for the confusion here. The wording in the dispute email you received is wrong. The change to dispute fees isn't applicable until June 1. We're working to get this copy updated now.

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Stripe Support

@stripesupport

4 months

@Ryder_ID Hi there—we'd like to take a look. Mind sending us a DM? We'll take a look.

Send us a private message

1

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Stripe Support

@stripesupport

9 months

@omwambaKE Hi there—you can find helpful links to create and get started with your Stripe account here: . Feel free to DM us in case of any questions.

Send us a private message

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Stripe Support

@stripesupport

1 year

@PawsUnitePeople Hi there—we'd be glad to check into this further if needed. Feel free to send us a DM so we can gather a few more details.

Send us a private message

1

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Stripe Support

@stripesupport

9 months

@obiajulu_chisom Hi there. We saw your tweet. If you're signing up for the monetization program, you can learn how to sign up for Stripe in the 'How it Works' section here: . Also, Nigeria is supported for cross-border payouts: .

Cross-border payouts

Transfer and pay out funds around the world.

docs.stripe.com

0

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Stripe Support

@stripesupport

2 years

@jwblackwell Hi James!👋 We're sorry to hear this, if you need any help from us then please feel free to reach out. We'd be happy to look into a problem you're having.

Send us a private message

0

5

Stripe Support

@stripesupport

9 months

@onjolo_kenya Hey there—if you're looking to create a Stripe account for X/Twitter, you'll need to follow these steps: . The Stripe Express account must be created through your X/Twitter monetization settings: .

Creator Ads Revenue Sharing | X Help

help.twitter.com

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Stripe Support

@stripesupport

8 months

@findompaypig15 Hey there. We can certainly look into this for you. Mind sharing the email address associated with your account here:

Send us a private message

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Stripe Support

@stripesupport

2 years

@Matthew_Reid @zubair_nocode Hi Zubair! Matt is absolutely right in this one, thank you for sharing your workaround!

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Stripe Support

@stripesupport

1 year

@JeckovKanani Hi Jeckov—thanks for bringing this to our attention, we've escalated your case to a specialist team for further review. We're looking into this now, and we'll reply here again as soon as we have further updates to share.

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Stripe Support

@stripesupport

4 months

@datarade Hi Kumar—please ask your friend to contact us here or through . We'd be more than happy to look into their situation further.

Send us a private message

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Stripe Support

@stripesupport

1 year

@inthewaterwheel Sounds like a romantic time—thanks for sharing the love!

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Stripe Support

@stripesupport

9 months

@TheJeriLynn_ Hi Jeri! We saw your tweet—although we can't discuss details about our user's accounts other than the legal representatives, we would like to review what happened. Would you mind letting the user know we are here and they can reach out for another review of their account? Thanks!

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Stripe Support

@stripesupport

5 months

@rohindhar Sorry to hear about the trouble your friend encountered Rohin—we'd like to help however we can. Can you please tell your friend to reach out to us directly? They can DM us here on X or reach out to support directly here: . Thank you!

Send us a private message

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Stripe Support

@stripesupport

11 months

@tmanager2021 Hey there, we'd be happy to look into this for you to possibly assist. Mind sending us a DM?

Send us a private message

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Stripe Support

@stripesupport

9 months

@phylixigwe Hi there. You can learn all about the eligibility and how to sign up on Stripe for payouts here: . For further support, please get in touch with X/Twitter as they manage their integration and accounts.

Creator Ads Revenue Sharing | X Help

help.twitter.com

0

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Stripe Support

@stripesupport

11 months

@Str3tchyy Hey there—is this your first payout? If so, the first payout may be subject to delays: . If not, feel free to send us a DM, and we'll take a closer look.

Send us a private message

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Stripe Support

@stripesupport

10 months

@zubidavies Hi there—we don't have anything to share for Nigeria at this time. In the meantime, you can use Atlas to easily incorporate a U.S. company, set up a U.S. bank account, and activate payments with Stripe. Learn more here: .

Stripe Atlas | Incorporate your startup in Delaware: C corp or LLC

Stripe Atlas is a simple, powerful way to incorporate a US company. Everything you need to start a business in a few clicks – we'll handle the legal paperwork.

stripe.com

1

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Stripe Support

@stripesupport

10 months

@marckohlbrugge Hey there—the easiest way to link the Subscriptions together would be via setting [metadata] on them. When the Subscription renews you can look up the corresponding Subscription based on the metadata to check its [status] and then handle the necessary actions for adding credits.

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