Senior Designers:
What high level heuristics do you use most frequently in your work?
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If you're curious about my picks, here are the sets of heuristics I've used the most over my decade in the biz. 👇
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@itspatmorgan
"How reversible is this decision?" The more reversible, the faster you should make it. The less reversible, the more data and confidence you need before making it.
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@itspatmorgan
„Is it more work to convince the product owner design decisions are important or do I simply create a way shittier design to make him pick my desired one?“
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@itspatmorgan
Design consistency is a big one for me. That means being consistent with other parts of the application or website, but also with common design patterns. Providing a feeling of familiarity helps improve usability.
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@MichaelFangman
Consistency is a great guideline.
Useful in its own right, but also useful to enable high impact intentional inconsistency when it's called for!
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@TaraUrso
A critical one for software! Being proactive about it has saved me a lot of grief over the years
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@itspatmorgan
Matching the system to the real world, with a healthy dose of “don’t make me think”
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@itspatmorgan
People spend most of their time on other sites. Yours should work and behave according to their expectations from other sites.
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@itspatmorgan
Which approach creates the least absolute annoyance? (Which is related to number of people annoyed × how much they are annoyed)
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@hobdaydesign
"Absolute annoyance" is an interesting idea. Kind of like a reverse application of utilitarianism. Thanks for sharing!
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@itspatmorgan
As soon as I see a menu drop down hiding options, I remember if it's hidden it's not usable. Mobile too!
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