We've prepared these resources to support you while playing
@HogwartsLegacy
.
-Customer Service:
-Submit a Ticket:
-Report a Bug:
-Harry Potter Fan Club and WB Games Account FAQ:
Link your Harry Potter Fan Club & WBGames accounts to customize your game and unlock exclusive rewards in
@HogwartsLegacy
. In addition to your Hogwarts House and Custom Wand, you'll obtain a Beaked Skull Mask and House Fan-atic School Robe.
Looking to equip the Fan-atic robe or other cosmetic items in
@HogwartsLegacy
? Simply head to the Gear section in your Field Guide and select "Change Appearance" to pick your favorite outfit! Learn more here:
Early access for Shang Tsung is available today for
#MK11
Kombat Pack owners! Learn how to download him and other Kombat Pack kontent by following the steps listed here:
If you have a PlayStation 5 and you own the PlayStation 4 version of
@MortalKombat
11 digitally or on a disc, you're eligible for a free upgrade! Check out this video and our FAQ to learn more on redeeming your upgrade.
You want to start
@HogwartsLegacy
in style with the Lilac Ensemble? Make sure to claim all your Twitch Drop rewards not only on Twitch, but also on our Twitch Drop and FAQ page right here:
Three
#MK11
characters will be featured in the next
#MKMobile
update! Jumping in for the first time? Learn how you can get started with our Beginner Guide here: . Download now on Android () and iOS ().
#WBGuides
@DavidMKelly717
Hello again, David! We reached out to the Hogwarts Legacy team for you and were able to confirm that the game WILL be Steam Deck verified on launch. We hope this helps with your decision! Take care.
@ZubarevRealtor
Hello there! Thanks so much for your interest in Ukrainian subtitles. At this time we don't have any information regarding additional language options. However, we completely understand and want to do our best to help, so we've forwarded your feedback to our team!
Early access for Nightwolf is now available for
#MK11
Kombat Pack owners! Learn how to download him and other Kombat Pack kontent by following the steps listed here:
Please note that we are continuing to work on resolving his release for XB1 players.
Kombatants, Nightwolf will be released for
#MK11
Kombat Pack owners tomorrow at 10 AM PT for most countries and regions. PS4 players using the SIE-Asia store can begin downloading him at Noon JST.
Please follow us for any updates or changes to these times.
Aim to build up your Kollection in
#MKMobile
. Each battle consumes stamina for your characters, so the bigger your Kollection, the more rewards you will be able to gain!
#WBGuides
Kombatants, we are currently investigating issues related to the
@MortalKombat
11 Aftermath release including story mode crashing (Xbox), Towers of Time loading (PC), frame data updates (PC), and RoboCop availability (PC). Thank you for your patience!
A new balance update is available for
@MortalKombat
11 Ultimate on PlayStation and Xbox platforms! No download is required to access these character balancing changes For more details, please visit:
Set yourself apart from the Kompetition in
#MK11
. Learn how to kustomize your kombatants in our Skins guide here:
Show us your favorite Kustom Variations you've created! Here’s our Kitana and Scorpion picks.
Sindel is now available in early access for
#MK11
Kombat Pack owners! Learn how to download her and the latest Kombat Pack kontent by following the steps listed here:
"I need your clothes, your boots, and your motorcycle."
He said he'd be back. Early access for
#TheTerminator
is now available for
#MK11
Kombat Pack owners! Learn how to download him and the latest Kombat Pack kontent by following the steps listed here:
Step into the Knight. Alfred has prepared these resources to support you in your time with
#GothamKnights
-Customer Service:
-Submit a Ticket:
-Report a Bug:
Happy anniversary to
#MKMobile
! Prepare for new Anniversary packs in update 2.1, but make sure to safeguard your progress first by backing up your save to WB Play. For more details, please visit: .
Download
@MKMobileGame
now at
How are you progressing with
#MK11
in the new year? Sign up for the
@MortalKombat
newsletter to get a Raiden announcer voice, 1,000 Time Krystals, and tailored emails with your weekly highlights!
Update 3.3 is now available for
@MKMobileGame
! This release includes the addition of Fire God Liu Kang, the Edenian Tower & Equipment (Koming soon), and several quality of life and bug fixes.
Read more:
A new update is available for
@MortalKombat
11 Ultimate on all platforms! This update includes character balance adjustments, kustom variations in kompetitive game modes, next gen enhancements, and more. For more details, please visit:
Thank you for following WB Games Support! When tweeting us for help, please include the game you're playing, your platform (e.g. PS4, iOS), display name, a description of your issue, and any help request numbers.
Self-help resources are also available at .
A new update is now available for
@MortalKombat
11 Ultimate on PlayStation and Xbox consoles. This release includes bug fixes and character adjustments. For more details, please visit:
Updates for Switch, PC, and Stadia will arrive at a later date!
Update 3.5 is now available for
@MKMobileGame
! This release includes MK11 Sindel, the new Dark Queen's Tower, and Equipment to perform devastating Brutalities for Mileena and Jax, plus several improvements and bug fixes. Read more:
In case you missed it, Mobile Linking is now available for
#MK11
on all platforms, including the
#NintendoSwitch
! Learn how you can claim Kronika's Announcer Voice and Daily Rewards by following our guide here:
Kombatants, Sindel will be released for
#MK11
Kombat Pack owners tomorrow at 10AM PT for most countries and regions. PS4 users in the SIE-Asia store can begin downloading her at Noon JST on 11/27. Please follow us for any updates or changes to these times.
MK11 Rain joins the
@MKMobileGame
roster! The Prince of Edenia synergizes with other MK11 and Raiden teammates, increasing their Recovery by 400%, even when Rain is defeated. Read more in our Synergy Guide here:
Games are for everyone and that's why we strive to create and maintain accessible titles for all of our players. If you experience issues related to accessibility in any of our games, here's how you can contact us:
#GAconf
#a11y
The
#MK11
Kombat League has returned in the Season of Time! Learn how you can earn exclusive skins and gear in this competitive ranked mode in our Kombat League guide here:
The
@MortalKombat
11 Aftermath expansion is arriving on May 26th! To get a full rundown on what's included in the pack as well as pre-order details, please visit our guide here:
We are aware that some PS4 kombatants are experiencing errors when trying to pre-order Mortal Kombat 11: Aftermath through the PlayStation Store and this is currently being investigated. Thank you for your continued patience.
Kombat League Season XIII: Season of the Fallen Kingdom is now underway in
@MortalKombat
11 for all platforms.
Earn a new Shao Kahn skin and other rewards just by playing one set! For more details on this kompetitive ranked mode, please visit:
Customer Support is here to assist with any
#MK11
issues you run into! Tweet us or send in a help request at and we’ll be happy to help!
Make sure to follow us to stay up-to-date on all important
#MK11
game information and updates!
Repeat the rules with us! Never get them wet, never expose them to light and no feeding after midnight! If Gizmo is ever giving you problems on
@MultiVersus
, be sure to submit a bug report about this adorable mogwai at the following link:
Your previous phone had a fatality, and you upgraded to a new one? Don't want to miss out on more Flawless Victories on
@MKMobileGame
? Check out our guide to backing up and retrieving your game save here:
We’re aware Xbox One users are having trouble connecting to online services for Mortal Kombat 11, Middle Earth: Shadow of War, and Injustice 2. We’ll provide updates here with any news as it is provided to us. We appreciate your patience as the teams investigate this issue.
Update 3.2 is now available for
@MKMobileGame
! This release includes the addition of MK11 Rain, the Sorcerer's Tower and equipment (koming soon!), and several quality of life improvements and bug fixes. Read more:
We're aware players are currently unable to access online services in Mortal Kombat 11. This is being investigated, and we will send out another message when things are back up and running. Thank you for your patience.
Fujin, Sheeva, and RoboCop join the fight and are now available to play in
@MortalKombat
11 Aftermath! Learn how to download the new characters and story expansion by following the steps listed here:
The Shirai Ryu Tower arrives with the latest
@MKMobileGame
update! This limited-time event allows you to unlock new Shirai Ryu Equipment cards, a Diamond Scorpion card, and the items needed to obtain new Brutalities. Learn more in our Tower Guide:
Spawn is now available in early access for
@MortalKombat
11 Kombat Pack owners! Learn how to download him by following the steps listed here:
We'll keep Xbox One players updated on the server issues as we receive additional news from the game team.
Update 3.4.1 is available for
@MKMobileGame
! This release includes the new Earthrealm Tower and Equipment to perform devastating Brutalities for Johnny Cage and Kung Lao, MK11 Nightwolf (available 10/8), plus several improvements and bug fixes. Read more:
A new update for
@MortalKombat
is now available for PS4 and XB1. This release includes numerous adjustments to gameplay, stages and characters.
Check out the release notes here:
Updates for PC, Switch, and Stadia platforms will arrive at a later date.
Kombatants, a new update is available for
@MortalKombat
11 Aftermath on all platforms! This release includes gameplay, online, and character adjustments. Check out the release notes here:
Kombatants, a new update is available for
@MortalKombat
11 on PS4 and Xbox One! This release includes bug fixes, performance optimization, and character adjustments. Check out the release notes here:
Updates for PC and Switch will arrive at a later date.
Update 3.0 has arrived in
@MKMobileGame
! This update includes MK11 Noob Saibot, Faction Wars: Survivor Mode, the return of the Tower of Horror, and much more. For more details, please visit:
Season of Lost Souls has begun in the
@MortalKombat
11 Kombat League. Earn a new Kitana skin and other rewards just by playing one match! For more details on this kompetitive ranked mode, please visit:
Thank you to all of our players for helping
@WBGamesSupport
reach 25K followers! We're always happy to help you so that you can get back to playing your favorite WB Games titles. The team is celebrating today with cake, chocolate Koins, and gummy (bear) Souls!
Create special
#MKMobile
team combinations to unlock the full potential of your characters' Disciplines. Learn how you can create team synergy with our guide here:
Download
@MKMobileGame
now at
Update 3.1.1 is now available for
@MKMobileGame
! This update includes Klassic Noob Saibot as a playable character and various bug fixes. For more details, please visit:
Hello Kombatants! A new update is available for
@MortalKombat
11 on PC. This release includes network improvements and the implementation of Kombat League Season 12: Season of the Osh-Tekk Army.
Check out the release notes here:
Jumping back into
#MKmobile
to play as
#MK11
Sub-Zero? Before heading into battle, brush up on your skills with our Beginner Guide here:
Download
@MKMobileGame
now at
The Joker will be released for
@MortalKombat
Kombat Pack owners tomorrow at 10AM PT for most countries and regions. PS4 users in the SIE-Asia store can begin downloading him at Noon JST on 01/29. Please follow us for any updates or changes to these times.
Shang Tsung joins the MK11 team in
@MKMobileGame
! His shapeshifting passive allows him to harness the special abilities of his opponents and restores a portion of his MK11 teammates' health after defeating an opponent. For more details, please visit:
Update 3.2.1 is now available for Mortal Kombat Mobile! This release includes several bug fixes, including an issue that prevented Equipment from being repaired in Faction Wars: Survivor Mode. Read more:
Erron Black has joined the Black Dragon team in
@MKMobileGame
! With his addition to the team, he gains all Black Dragon team synergies and is able to provide cover fire for his teammates when tagged out.
Learn more about Team Synergy here:
We're aware players are currently unable to connect to servers in Mortal Kombat 11 and can confirm this is being investigated. We'll share an update here when this issue has been resolved. We appreciate your patience.
Did you check out today's
@MortalKombat
announcements? If you're looking for more info, please check out our FAQs!
Mortal Kombat Ultimate and Kombat Pack 2:
PlayStation 5:
Xbox Series X|S:
Kombatants, need help redeeming and downloading your pre-order Shao Kahn in
#MK11
? Check out
Difficulty linking to mobile? We've got you covered at
Still need assistance? Put in a help request at
A new update is available for
@MortalKombat
11 on all platforms! This update includes the All Hallows' Eve Skin Pack for Aftermath expansion owners and PC specific fixes. For more details, please visit:
Hello Kombatants. A new update is available for
@MortalKombat
11 Aftermath! This release includes character balance adjustments, armor breaking attacks, an augment rework, and so much more!
Check out the release notes here:
The issues with Towers of Time loading (PC), RoboCop availability (PC), and Frame Data Updates (PC) have been resolved.
These remaining issues are still being investigated:
RoboCop Trial Tower Crashing
Story Mode Crashing (Xbox)
Thank you for your continued patience!
Assassin Skarlet has joined the Assassin team in
#MKMobile
! If your opponent has a Bleed Effect at low health, she has an enhanced chance to land a Lethal Blow and to steal their power.
Learn more about Team Synergy here:
Update 3.1 is now live for
@MKMobileGame
! This update includes Kold War Tower & Equipment, new Brutalities, a new Battleground, UI Improvements, and coming soon: MK11 Shang Tsung! For more details, please visit:
Jumping back into
#MKMobile
for Update 2.0 and not sure where to start? Afraid that you're next? Brush up on your training with our gameplay guides here: . Download now on Android and iOS!
If your account has been lost to the Netherrealm, there is still hope! Utilizing your WB account, you may reclaim your Cloud Save from Shinnok using these steps:
Some players might encounter issues attempting to use an unlocked Brutality in
@MortalKombat
1 due to incorrect inputs in the move list. We're working on a fix for this issue. In the meantime, we've listed the correct inputs here:
We are continuing to investigate the following MK11 issues:
-Aftermath Story Crashing (Xbox)
-Crashing in Character Trial Towers (Xbox/PS4)
For Xbox players with Story Mode, playing offline can function as a workaround. Rewards will be sent to your Kombat Kard when you reconnect.
Happy National Friendship Day, Kombatants! Let us know which klassic or new Friendship from the Mortal Kombat series is your favorite. Ours is Jax on the sax!
Kombat League Season XII: Season of the Osh-Tekk Army is now underway in
@MortalKombat
11 for all platforms.
Earn a new Jade skin and other rewards just by playing one set! For more details on this kompetitive ranked mode, please visit:
Grab the
#MK11
Kombat Pack to play now as Shang Tsung and Nightwolf with 4 additional fighters koming soon! For more details on the Kombat Pack, please visit:
Hello Kombatants - A new update for
@MortalKombat
11 is now available for Steam and Discord. This release includes a fix to tagging moves in Practice Mode, 60 FPS Mode being re-enabled, and other stability fixes.
Check out the release notes here:
Travel back to the '90s with the Klassic MK Movie Skin Pack for
@MortalKombat
11 Ultimate! After purchasing the pack, you'll need to equip the kosmetics to a variation in order to use the actors' likeness and voices.
For more details, please visit:
We're aware XB360 Mortal Kombat Komplete Edition disc owners were encountering issues with accessing all of the content when playing on Xbox One and Xbox Series X|S via backwards compatibility. This can now be fixed by reinstalling the game after rebooting the console. 1/2
Spawn will be released for
@MortalKombat
11 Kombat Pack owners tomorrow at 10AM PT for most countries and regions. PS4 users in the SIE-Asia store can begin downloading him at Noon JST on 3/18. Please follow us for any updates or changes to these times.
The Tower of Horror Event has arrived in
#MKMobile
! 👻🎃 This limited-time event allows you to unlock exciting new Equipment cards and the new Diamond Black Dragon Kabal! Please check out our Tower Guide here for more details:
The
#RelicHunt
has returned to
#MKMobile
! Learn how to collect Spirit Fragments and resurrect Shao Kahn in our Advanced Guide here:
Download
@MKMobileGame
now at
The Black Dragon Tower event has arrived in
@MKMobileGame
! This limited-time event allows you to unlock new Black Dragon Equipment cards, a Diamond Kano card, and the items needed to obtain new Brutalities! Learn more in our Tower Guide here:
We’re aware there was some server connectivity issues for Mortal Kombat 11 players on all platforms yesterday evening. We appreciate the patience from everyone while this was investigated and are happy to report functionality was restored later in the evening. (1/2)
The Krossplay feature for Xbox and PlayStation MK11 players is currently down temporarily while teams work to deploy improvements to match connectivity. We appreciate your patience and will sent out another message when functionality has been restored.
The Lin Kuei Tower event has arrived in
#MKMobile
! This brutal limited-time event allows you to unlock new Lin Kuei Equipment cards, a Diamond Sub-Zero card, and the items needed for the first ever mobile Brutality! Learn more in our Tower Guide here:
A new update is available for
@MortalKombat
11 Aftermath on PS4, Xbox One, Steam, and Stadia! This update includes movelist corrections and character specific adjustments. For more details, please visit:
Switch Fighters, please stay tuned!