Ubisoft Support @UbisoftSupport Twitter profile

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Ubisoft Support

10 months

Welcome to the Official @‌Ubisoft Player Support account! We're here to help on Twitter from 7AM - 5PM UTC! 🎮 🔻Check out the articles below for FAQ’s🔻 🔒 🔗 🔽 …

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Ubisoft Support

@UbisoftSupport

4 years

Don't worry! We'll be giving out the rewards to all of you, even if you were unable to log in successfully. Sit back and enjoy the show!

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Ubisoft Support

@UbisoftSupport

4 years

We're aware of an issue causing some players to be unable to log in to their Ubisoft Account and are working towards resolving this. >>

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Ubisoft Support

@UbisoftSupport

8 months

We're aware of the issues affecting connectivity in Rainbow Six Siege and are working towards resolving this ASAP.

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Ubisoft Support

@UbisoftSupport

4 years

Thank you for tuning in to Ubisoft Forward! You can now register to receive the rewards offered during the Ubisoft Forward event. For more details, check out the link below 👇

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Ubisoft Support

@UbisoftSupport

4 years

The issue with our log in services should now be resolved. We appreciate your patience! We'll update you as soon as we can with more details on the rewards, even if you were unable to log in successfully during the event.

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Ubisoft Support

@UbisoftSupport

6 years

We are aware of server issues impacting multiple games. Our technical team is investigating and working on resolving this as quickly as possible. We appreciate your patience and we will continue to update this thread as new information becomes available:

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Ubisoft Support

@UbisoftSupport

4 years

We have started rolling out the rewards from Ubisoft Forward to players who were unable claim them, and registered on our site. Rewards will be delivered by the end of the week. You have until 11:59pm PDT on July 15 to register here:

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Ubisoft Support

@UbisoftSupport

3 years

We're aware of the current issues preventing players from logging into their accounts and connecting to multiple games. Thank you for your patience as we work to resolve this.

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Ubisoft Support

@UbisoftSupport

5 years

Bam Bam is best boy 😍😍😍 #UbiE3

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Ubisoft Support

@UbisoftSupport

4 months

We are aware of a situation affecting our online services causing connectivity issues for some players in Rainbow Six Siege. Our teams are actively investigating to bring a resolution to you as soon as possible.

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Ubisoft Support

@UbisoftSupport

4 years

We're aware of the issues affecting connectivity with Rainbow Six Siege on PC and PS4 and are working towards resolving this ASAP:

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Ubisoft Support

@UbisoftSupport

6 years

We’re currently monitoring DDoS attacks impacting Ubisoft services and causing players to be unable to connect to games. The attacks are focused on our games connections and server latency, which we are working on mitigating. Thank you for your patience as we resolve this.

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Ubisoft Support

@UbisoftSupport

2 years

While Stadia will shut down on January 18, 2023, we're happy to share that we're working to bring the games you own on Stadia to PC through Ubisoft Connect. We'll have more to share regarding specific details as well as the impact for Ubisoft+ subscribers at a later date.

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Ubisoft Support

@UbisoftSupport

8 months

We're aware of the issues affecting connectivity in Rainbow Six Siege and are working towards resolving this ASAP.

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Ubisoft Support

@UbisoftSupport

2 years

@NorrSkennn Hi Norsk! We're having trouble figuring out what the exact issue is here. Could you explain what is happening in a bit more detail for us? Thanks!

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Ubisoft Support

@UbisoftSupport

6 years

Hello everyone. We’re experiencing a series of DDoS attacks, which may impact latency or connections to our games. Stay tuned for the latest here:

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Ubisoft Support

@UbisoftSupport

3 years

We're aware of the issues affecting connectivity and log ins. We are working towards resolving this ASAP.

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Ubisoft Support

@UbisoftSupport

4 years

Hello Operators, We are investigating reports of in-game purchases not being delivered in Rainbow Six: Siege. Please allow up to 24 hours for your purchase to appear on your account before reaching out to us. We apologise for any inconvenience.

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Ubisoft Support

@UbisoftSupport

4 years

Hi everyone. We're aware of the issues affecting connectivity on Xbox One and are working towards resolving this ASAP:

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Ubisoft Support

@UbisoftSupport

4 years

We're aware of the issues affecting connectivity with Rainbow Six Siege on Xbox One and are working towards resolving this ASAP:

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Ubisoft Support

@UbisoftSupport

2 months

We're aware of issues affecting connectivity in multiple titles and are working towards resolving this ASAP.

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Ubisoft Support

@UbisoftSupport

1 year

Recently we have identified accounts making use of a fraudulent exploit within our titles. Ubisoft has a zero tolerance policy against fraudulent practices as per our Code of Conduct. As a result, we will be applying account level sanctions on the nearly 19k accounts involved.

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Ubisoft Support

@UbisoftSupport

8 months

UPDATE: Thank you for your patience. We've resolved the issues with Rainbow Six Siege. Happy gaming!

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Ubisoft Support

@UbisoftSupport

3 years

Hello everyone. We're aware of the issues affecting connectivity in Rainbow Six Siege on PS4, Xbox One, and PC and are working towards resolving this ASAP >>

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Ubisoft Support

@UbisoftSupport

3 years

Hello! We're aware of the issues affecting connectivity in Rainbow Six Siege on the PS4 and are working towards resolving this ASAP: >>

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Ubisoft Support

@UbisoftSupport

1 year

We're aware of the issues affecting connectivity in Rainbow Six Siege and are working towards resolving this ASAP. >>

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Ubisoft Support

@UbisoftSupport

6 years

Hey guys, If Rainbow Six Siege is saying you have 0 renown or if any renown earned from games is not adding to your total, don't worry it's not lost! Please try to close and relaunch the game and it should appear again.

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Ubisoft Support

@UbisoftSupport

4 years

Hi everyone! We're aware of the issues affecting connectivity on Rainbow Six Siege and are working towards resolving this ASAP:

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Ubisoft Support

@UbisoftSupport

2 months

We’re working on the current issue with matchmaking in Ranked matches for #RainbowSixSiege . Thank you for your patience.

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Ubisoft Support

@UbisoftSupport

5 years

UPDATE: Thank you for your patience. We've resolved the issues with matchmaking in Rainbow Six Siege. Happy gaming!

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Ubisoft Support

@UbisoftSupport

2 years

We're aware of the issues affecting multiple games, as well as our Ubisoft Forums and various services. Our teams are working towards resolving this ASAP. We'll update you here with further information once they're available.

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Ubisoft Support

@UbisoftSupport

7 years

We're aware of an issue accessing some of our online services and we are investigating. Thank you for your patience!

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Ubisoft Support

@UbisoftSupport

8 months

Hello operators. We are aware that some players are still experiencing connectivity problems in Rainbow Six Siege, and we are looking into the issue. We will keep you updated and apologise for the inconvenience caused by this.

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Ubisoft Support

@UbisoftSupport

6 years

Hi everyone, we are aware of a connectivity issue affecting PC players in rainbow Six: Siege at the moment. We are Investigating, Sorry for any inconvenience caused.

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Ubisoft Support

@UbisoftSupport

4 months

❗❗ Update on Rainbow Six Siege below 👇

Rainbow Six Siege

@Rainbow6Game

4 months

🛠Maintenance🛠 The Ubisoft Services will also be undergoing maintenance today, as we continue to work on a solution to improve the current connectivity issues that players are experiencing.

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Ubisoft Support

@UbisoftSupport

4 months

🚨

Rainbow Six Siege

@Rainbow6Game

4 months

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Ubisoft Support

@UbisoftSupport

6 years

UPDATE: The DDoS attacks have been resolved, but we're aware that some users are still experiencing connectivity issues. We appreciate your patience, and will keep you updated on the forum post.

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Ubisoft Support

@UbisoftSupport

6 years

We are aware of an issue affecting some online features of multiple titles. We are hoping to have this resolved as soon as possible.

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Ubisoft Support

@UbisoftSupport

2 months

We're aware of the issues affecting connectivity in multiple titles and are working towards resolving this ASAP.

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Ubisoft Support

@UbisoftSupport

5 months

We are aware that the Year 8, Season 4 patch for Rainbow Six Siege has been made available on Xbox despite the delay, and we are currently looking into the best course of action to address this issue. We will keep you informed as more information becomes available.

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Ubisoft Support

@UbisoftSupport

3 years

Hello! We're aware of the issues affecting connectivity for Rainbow 6 Siege on PSN and are working towards resolving this ASAP:

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Ubisoft Support

@UbisoftSupport

4 years

We're aware of the issues affecting connectivity and matchmaking in Rainbow Six: Siege and are working towards resolving this ASAP:

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Ubisoft Support

@UbisoftSupport

5 years

Hey agents! If you have access to The Division 2 private beta, you are able to invite your friends to play. You can do this from 16:00 UTC / 08:00 PST today by clicking the link in your email.

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Ubisoft Support

@UbisoftSupport

6 years

Hey guys, We are investigating reports of invites in Siege not working for PC. Hopefully we can get this resolved ASAP. - Teech

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Ubisoft Support

@UbisoftSupport

4 years

Hey all ! ☀️ 🛠 We will be performing a maintenance on #UbisoftClub today from 10am EDT/ 2pm UTC. 📣 Disconnections from Ubisoft Club interfaces in and out of Ubisoft games might happen during the maintenance. 🕑 Expected downtime : 5hours.

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Ubisoft Support

@UbisoftSupport

2 months

An issue with the Nøkk Elite not being delivered after purchasing is being investigated right now on Rainbow Six Siege. Be assured that all purchased items will be delivered. An update will follow as soon as more information becomes available.

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Ubisoft Support

@UbisoftSupport

4 years

We're aware some players are unable to use the voice chat feature in Rainbow Six: Siege. We're looking to get this fixed ASAP.

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Ubisoft Support

@UbisoftSupport

5 years

Hello, We are aware that some players encounter the following error "Your account has been accessed from another location." on Uplay PC. Please note that this is a visual error caused by degradation. More information:

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Ubisoft Support

@UbisoftSupport

4 years

We're aware of the issues affecting connectivity in Rainbow Six: Siege on PC and are working towards resolving this ASAP:

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Ubisoft Support

@UbisoftSupport

5 years

We’re working on the current issue with Rainbow Six Siege matchmaking. Thank you for your patience:

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Ubisoft Support

@UbisoftSupport

6 years

Hey guys, We're aware of the issues affecting connectivity on several of our titles and are working towards resolving this ASAP. Sorry for the inconvenience.

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Ubisoft Support

@UbisoftSupport

4 years

If you are missing Ubisoft rewards or challenges on Rainbow Six Siege, Assassin's Creed Odyssey and/or Steep, please note this is due to the transition from Ubisoft Club to Ubisoft Connect and is temporary. Details on this transition can be found here:

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Ubisoft Support

@UbisoftSupport

4 years

We’re working on the current issue with Rainbow Six Siege matchmaking on PS4. Thank you for your patience:

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Ubisoft Support

@UbisoftSupport

4 years

Update: Hey there Operators! We're aware of this issue affecting Xbox as well and are still working toward resolving ASAP.

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Ubisoft Support

@UbisoftSupport

5 years

Thanks everyone for your patience during this degradation. Matchmaking for Siege on all platforms should now be available. If you have any further issues regarding connection, please send us a DM and we will try our best to help.

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Ubisoft Support

@UbisoftSupport

7 years

We are aware of issues impacting a number of our online service and are working on a resolution.

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Ubisoft Support

@UbisoftSupport

8 months

Hello Operators! A workaround has been identified for the known issue causing graphics to reset. The problem relates to the user setting file being duplicated and renamed with the season launch. To retrieve your previous configuration settings, please follow the steps below: 1-…

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Ubisoft Support

@UbisoftSupport

2 months

Greetings Operators, 🛠 We'll be performing an update on #RainbowSixSiege today from 09:00 ET / 13:00 UTC to deploy Y9S1 Operation Deadly Omen! 🕑 Expected downtime: 90 Mins 🎮 Platforms : PC, PlayStation & Xbox. Patch notes 👉🏻

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Ubisoft Support

@UbisoftSupport

5 years

We're aware of the issues affecting connectivity on Ghost Recon Breakpoint and are working towards resolving this ASAP:

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Ubisoft Support

@UbisoftSupport

6 years

We are aware of issues affecting connectivity regarding multiple titles on all platforms, and are working towards resolving this ASAP:

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Ubisoft Support

@UbisoftSupport

5 years

Hey everyone. We're aware of the issues affecting connectivity across multiple games on Xbox One, and we're working towards resolving this ASAP. Please check our forum thread for further updates.

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Ubisoft Support

@UbisoftSupport

4 years

Hello, Operators! Please know that we are aware of players experiencing connectivity issues with Rainbow Six Siege on PC at this time and are working diligently to resolve this issue as soon as possible. More information can be found here! >>

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Ubisoft Support

@UbisoftSupport

6 years

UPDATE: Thank you for your patience. This issue has now been resolved. Happy gaming!

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Ubisoft Support

@UbisoftSupport

3 years

We are aware of the issues Season Pass holders are experiencing with access to the Wrath of the Druids DLC and are currently investigating. Our apologies for the delay and any inconvenience caused. We will update you on this issue as soon as possible. #AssassinsCreedValhalla

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Ubisoft Support

@UbisoftSupport

4 years

Greetings Warriors, 🛠 We'll be performing an update on #ForHonor today from 12PM EST / 5PM UTC to deploy Year 3 Season 4! 🕑 Expected downtime: 1h 30m. 🎮 Platforms : PC, PS4 & Xbox One. Patch notes available right here 👉🏻

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Ubisoft Support

@UbisoftSupport

4 years

Thank you for your patience, Operators! We've resolved the issues with connectivity with Rainbow Six Siege on Xbox. Happy gaming!

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Ubisoft Support

@UbisoftSupport

6 years

We're aware of the issues affecting connectivity with several games including Rainbow Six: Siege, For Honor and AC:O. We are working towards resolving this ASAP.

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Ubisoft Support

@UbisoftSupport

4 years

We're aware of the issues affecting connectivity in Rainbow Six Siege and For Honor across multiple platforms and are working towards resolving this ASAP:

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Ubisoft Support

@UbisoftSupport

6 years

We're aware of the issues affecting connectivity in Siege across all platforms and are working towards resolving this ASAP:

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Ubisoft Support

@UbisoftSupport

3 years

Hi everyone! We are aware there is an issue with claiming Twitch Drops for Ubisoft Forward. Please wait 15 minutes, refresh your page, and try claiming again. We apologize for any inconvenience caused.

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Ubisoft Support

@UbisoftSupport

6 years

Scheduled maintenance has begun. During this time, all online services on all platforms may suffer outages or degradation. This includes, but is not limited to: Online Games Ubisoft Forums Ubisoft Accounts Ubisoft Websites Thank you for your patience and understanding!

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Ubisoft Support

@UbisoftSupport

6 years

Hello everyone. We're aware of the issues affecting connectivity on Xbox One. We appreciate your patience while we investigate. Updates will be posted here:

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Ubisoft Support

@UbisoftSupport

5 years

Hi everyone, we're aware of the issues affecting connectivity with the Uplay PC client and are working towards resolving this ASAP: Please check our forum thread for further updates:

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Ubisoft Support

@UbisoftSupport

4 months

📢

Rainbow Six Siege

@Rainbow6Game

4 months

📢 We have an update to share regarding disconnect penalties.

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Ubisoft Support

@UbisoftSupport

6 years

Hi everybody! We're aware of the issues affecting connectivity in For Honor, Steep, and Rainbow Six Siege and are working towards resolving this ASAP:

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Ubisoft Support

@UbisoftSupport

4 years

We're aware of the issues affecting connectivity in Rainbow Six Siege on multiple platforms and are working towards resolving this ASAP:

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Ubisoft Support

@UbisoftSupport

4 years

The current issue with in-game purchases for Rainbow Six Siege is under investigation, apologies for the inconvenience:

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Ubisoft Support

@UbisoftSupport

8 months

We're aware of the issues affecting connectivity in Rainbow Six Siege and are working towards resolving this ASAP.

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Ubisoft Support

@UbisoftSupport

4 years

#TBT to Far Cry 2. This open-world sequel was released on October 21, 2008 for PC, Xbox 360 and PS3!

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Ubisoft Support

@UbisoftSupport

8 months

Check out the known issues list for Operation Heavy Mettle below 👇

Rainbow Six Siege

@Rainbow6Game

8 months

🛠We have been fully dedicated to resolving connectivity issues caused by high traffic volume on servers following the season launch. Mitigation actions have been deployed to improve the situation. Our work continues to make sure everyone can fully enjoy Operation Heavy Mettle.

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Ubisoft Support

@UbisoftSupport

4 years

#TBT to the original Tom Clancy's Rainbow Six, released August 21st, 1998! 🎈🎉The game that started the popular Rainbow Six video game franchise is turning 22. 😱

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Ubisoft Support

@UbisoftSupport

4 years

We're aware of the issues affecting Rainbow Six: Siege connectivity on PC and are working towards resolving this ASAP:

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Ubisoft Support

@UbisoftSupport

4 years

We're aware of the issues affecting connectivity on multiple titles and the ability to access Cloud Save data on Uplay PC. We are working towards resolving this ASAP:

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Ubisoft Support

@UbisoftSupport

8 years

We're aware of issues currently affecting online services and are working to resolve this. Thanks for your patience.

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Ubisoft Support

@UbisoftSupport

5 years

We're aware of the issues affecting connectivity and are working towards resolving this ASAP:

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Ubisoft Support

@UbisoftSupport

5 months

🚨

Rainbow Six Siege

@Rainbow6Game

5 months

❄Operation Deep Freeze is releasing on December 6th!

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Ubisoft Support

@UbisoftSupport

4 months

We're aware of the issues affecting connectivity in multiple titles and are working towards resolving this ASAP.

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Ubisoft Support

@UbisoftSupport

4 years

Hey there! We're still actively investigating connectivity issues affecting Xbox Live at this time. Please keep an eye here for any updates >> We greatly appreciate your patience!

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Ubisoft Support

@UbisoftSupport

7 years

We are aware of an issue with some of our online services. We ask for your patience while we investigate further >>

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Ubisoft Support

@UbisoftSupport

6 years

Hi everyone. We're aware of the issues affecting connectivity on games such as Far Cry 5, For Honor and Ghost Recon Wildlands and are working towards resolving this ASAP: Details:

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Ubisoft Support

@UbisoftSupport

3 years

We're aware of the issues affecting connectivity and are working towards resolving this ASAP:

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Ubisoft Support

@UbisoftSupport

2 years

We're aware of the issues affecting connectivity and are working towards resolving this ASAP.

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Ubisoft Support

@UbisoftSupport

6 years

Hey everyone! Our planned maintenance is complete, however we are still bringing some games and services back online. Thanks for your continued patience as we improve our online infrastructure.

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Ubisoft Support

@UbisoftSupport

4 years

Welcome to the Official @Ubisoft Player Support account! We're here to help 8AM - 5AM UTC! 🎮 If you engage with us, Ubisoft collects information from your Twitter profile to provide the best social media support experience. Learn more about your rights:

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Ubisoft Support

@UbisoftSupport

4 years

We're aware of the issues affecting connectivity in Rainbow Six Siege and are working towards resolving this ASAP.

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Ubisoft Support

@UbisoftSupport

5 years

We're aware of connectivity issues affecting our Rainbow Six: Siege players on PC and PS4. We're currently working to resolve this. Please check our forum post for further updates: Thank you!

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Ubisoft Support

@UbisoftSupport

4 years

Hi everyone. We're aware of the issues affecting connectivity on multiple games and are working towards resolving this ASAP. >>

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Ubisoft Support

@UbisoftSupport

3 years

We're aware of the issues affecting connectivity in Rainbow Six: Siege on PlayStation and are working towards resolving this ASAP:

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Ubisoft Support

@UbisoftSupport

6 years

The ongoing maintenance of our online services has been extended by approximately 30 minutes, we now expect this to be completed around 16:30 UTC / 12:30 EST. This is an update to the previous tweet as the times were incorrect. Apologies for any inconvenience caused.

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Ubisoft Support

@UbisoftSupport

4 years

Greetings Agents, 🛠 We'll be performing an update on #TheDivision2 today from 03:30am EDT / 8:30am UTC 🕑 Expected downtime: 3 Hours 🎮 Platforms : PC, PS4 & Xbox One

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