USAA @USAA_help Twitter profile

Last Seen Profiles

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@theapeterminal

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@_TimMcCormack

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@MarSDArg

@Lgauthier_

@VAEducatorCMR

@TrojansFBL

USAA

@USAA_help

7 years

@KVolt95 We are no longer advertising in relation to Hannity. Thank you!

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@USAA_help

2 years

@solarkarii Good morning, Karina! 🌻 -CN

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@USAA_help

8 years

@TitusAdkison NICE!!! At least you weren't stolen. Happy Halloween! :)

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@USAA_help

7 years

@JW_Duvall Thank you for sharing your concern JW. Advertising on opinion shows is not in accordance with our policy and we’ve since corrected it

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@USAA_help

7 years

@nikki_1968 Thank you for sharing your concern. Advertising on opinion shows is not in accordance with our policy and we’ve since corrected it.

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@USAA_help

7 years

@biddergalore Thank you for reaching out to us. USAA advertises on news programs, but advertising on opinion shows is not in accordance with our policy.

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USAA

@USAA_help

6 years

@revBudGreen420 We are working with Coin base to allow members to see their Bitcoin holdings on and the USAA app, and we're very interested in how these technologies, particularly the underlying block chain technology, might help us better serve members. ~ER

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USAA

@USAA_help

7 years

@kathydettmer Thanks for sharing your concern Kathy. Advertising on opinion shows is not in accordance with our policy and we’ve since corrected it.

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USAA

@USAA_help

6 years

@TX_Hawkeye4077 USAA Bank is prepared to offer a no-interest, 0% APR payroll advance loan to military personnel with existing direct deposit at USAA if a shutdown impacts military pay on Feb. 1. If a disruption in payments seems likely, USAA will email those members ~SK

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USAA

@USAA_help

6 years

@cmclymer Wow! We strive for excellent service, every time. It's nice to hear when we get it right. Thanks for sharing your experience today, but also, thanks for being a member. #Proud2Serve ~JM

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USAA

@USAA_help

1 year

@6ixKali Be cautious! Protect yourself & your accounts. Visit our Security Center (Security tab located at the bottom of ) for articles & recommendations. Also, visit the Advice & Guidance tab on the Federal Trade Commission website () -DC

Federal Trade Commission

The official website of the Federal Trade Commission, protecting America’s consumers for over 100 years.

www.ftc.gov

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USAA

@USAA_help

2 years

@cmclymer We are aware of technical issue impacting some of our members. We are diligently working to resolve it as soon as possible. We appreciate your patience. -JM

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USAA

@USAA_help

2 years

@CRIMECATZ Good morning! 😄 -DJ

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USAA

@USAA_help

7 years

@TrumpPenceUSA1 Thank you for reaching out to us. USAA advertises on news programs, but advertising on opinion shows is not in accordance with our policy.

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USAA

@USAA_help

7 years

@msprowitz Thank you for reaching out to us. USAA advertises on news programs, but advertising on opinion shows is not in accordance with our policy.

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USAA

@USAA_help

4 years

@Jason_Aldean @JasonAl95324375 @USAA We are forever grateful for those that have served and are serving, Jason. Thank you to your dad and grandfather for all their sacrifice and service. -MT

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@USAA_help

7 years

@BeekeeperJoy Joy thank you for your support and appreciate the trust in us!

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USAA

@USAA_help

7 years

@shannonweston76 Thank you for reaching out to us. USAA advertises on news programs, but advertising on opinion shows is not in accordance with our policy.

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USAA

@USAA_help

7 years

@HeartsofValor Our pleasure! We're honored to serve those who sacrificed for our country!

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@USAA_help

1 year

@croplkm We are happy we could help you! Best wishes to you and your family. -JM

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@USAA_help

7 years

@hobbs_jan13 We appreciate the compliment, Jan. More importantly, we appreciate your membership!

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USAA

@USAA_help

6 years

@2010CGW Our membership is open to all Military and their children/spouses; we are not open to the general public. Membership can be passed down from generation to generation. Pls click on this link for more info . ~JM

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USAA

@USAA_help

7 years

@MrBlakeMitchell Please accept our condolences on the passing of your grandfather. It's an honor to serve the grandson of a veteran.

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USAA

@USAA_help

6 years

@JillCosgrove USAA will provide a onetime payroll advance loan to cover pay or benefits to the following groups, as long as those payments are direct deposited at USAA Bank: ~JM

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USAA

@USAA_help

6 years

@SoCalSusan Homeowners and renter’s policies can vary state-to-state. We ask our members to review what’s covered in their policy or visit our mobile app, or call directly for questions they may have. ~MJS

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USAA

@USAA_help

3 years

@l_aurenhiggins Oh no, I'm sorry to read this and for the frustration with your payment! Have we had the chance to review your policy recently? We'd love to talk more about options that may be available to help lower your payment. -LG

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USAA

@USAA_help

1 year

@Majek003 Be cautious! Protect yourself & your accounts. Visit our Security Center (Security tab located at the bottom of ) for articles & recommendations. Also, visit the Advice & Guidance tab on the Federal Trade Commission website ( ). -RH

Federal Trade Commission

The official website of the Federal Trade Commission, protecting America’s consumers for over 100 years.

www.ftc.gov

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USAA

@USAA_help

5 years

@AltWASONPS Thanks for reaching out. We are monitoring the situation, and if the shutdown occurs, eligible members may receive a one time offer via email with a link to offered assistance. Or, you can contact us at 210-531-8722 for options that may be available. ~CH

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USAA

@USAA_help

4 years

@lucasmatze @ShieldVoC I am very sorry we missed the mark on the callback time. Please reply in a DM with your email address and name as it appears in your USAA profile. I will be sure to forward your complaint. Thank you. -SB

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USAA

@USAA_help

7 years

@Michael61795838 Hello :) There is NO obligation or requirement to have any other type of accounts with USAA to have insurance with us. DM us for help.

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USAA

@USAA_help

2 years

@oliviasallium Goooood Mornin' 👋🌞 -SK

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USAA

@USAA_help

6 years

@TheWarMaid Aww..thanks! Appreciate your shout out! We definitely agree that our members are AWESOME! #USAAMembersRock ~SK

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USAA

@USAA_help

3 years

@MsReed83 Hello there, I understand your account had unauthorized activity. Have you already contacted us to file a dispute? I'd like to learn more about your concerns. Pls send a DM to @usaa_help with a phone number on file. Thank you. -RE

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USAA

@USAA_help

7 years

@ThatHippieJesus We are here when you need us ;)

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@USAA_help

4 years

@MaddySkye @mySA We've certainly come a LONG way over the 98 years! It's exciting to see so many long tenured members when they call or chat w/us, as well as interacting with our newest members, informing them of all the benefits that come along with membership. #USAABirthday <3 #USAAFamily - LC

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USAA

@USAA_help

7 years

@BeekeeperJoy Joy we have the best members too and that makes it a win for us all!

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USAA

@USAA_help

3 months

@Engxge_ Awww sorry to disappoint you. 🤭 -CC

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USAA

@USAA_help

7 years

@jcharles0412 Thrilled to hear! We appreciate your long-time membership and look forward to many more years of providing you service!

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USAA

@USAA_help

7 years

@Dixiebelle66 Thank you for reaching out to us. USAA advertises on news programs, but advertising on opinion shows is not in accordance with our policy.

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USAA

@USAA_help

7 years

@AllenHeck Thank you for reaching out to us. USAA advertises on news programs, but advertising on opinion shows is not in accordance with our policy.

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USAA

@USAA_help

6 years

@JillCosgrove Cont'd: Active duty, Guard and Reserve, National Guard technicians (reservists not serving in active duty positions and weekend National Guard assignments), USPHS and NOAA Corps employees. Hope this helps. ~JM

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USAA

@USAA_help

7 years

@Pompanopete Thanks for the shout-out!

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USAA

@USAA_help

7 years

@darkviolin Sorry to hear about your accident. Please send us a DM with your name, phone # & claim # so we can look into your concerns.

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USAA

@USAA_help

4 years

@joanneintexas Hi there. How can we help? -SE

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USAA

@USAA_help

5 years

Awesome to work with you as well! #SalutetoService ~USAA Main Token Account

Larry Fitzgerald

@LarryFitzgerald

5 years

Amazing to see my vision come to life with #MyCauseMyCleats . Awesome working with @usaa to support the @pattillmanfnd and call out great Americans. #SaluteToService #HonorThroughAction

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USAA

@USAA_help

5 years

@JamesCraigmyle Sorry to read about your accident and experience thus far, James. Please send me a DM with your full name and the claim number so I can locate your account and I will forward your concerns to a subject matter expert to further assist. Thank you! -DH

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USAA

@USAA_help

1 year

@Ariel_Comedy I know, eh? Thanks again for choosing #USAA and value your trust! Love to share this with her and her management. If you're open to it, please DM us your name and either an email or phone number so we can locate your information. Thanks! -SK

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USAA

@USAA_help

4 years

@Jewela73501603 USAA loves our members too Jewela. Thank you for the love and your membership. -MQ

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USAA

@USAA_help

6 years

@TepeTheGreatMe This is a very concerning message. May I ask you to send me a DM with your name and a phone number of file to help locate your information, along with what has you concerned and upset? I'm happy to call if you'd like. ~ Lori ~ LC

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USAA

@USAA_help

8 years

@IAmSpilly We hope you enjoy every ounce of the F-22 pop. Wait until you taste the F-35.

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USAA

@USAA_help

7 years

Anissa, how can I help? - Janay

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USAA

@USAA_help

4 years

@X_Rktkt Thank you so much for the shout out, Scuba Steve! -NM

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@USAA_help

4 years

@Valhallavalkyr1 We do not want to let you down @Valhallavalkyr1 , please let us know how we can help. As always, we appreciate your membership! -JP

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USAA

@USAA_help

3 years

@KAIROSMMA Hi there, Kairos. This is concerning to read! How can we help you today? -SE

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USAA

@USAA_help

3 years

@BrentMurphy116 You have a friend here Brent, hope you like the jingle! 🎵 -JP

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USAA

@USAA_help

7 years

@Mager1977 Thank you for reaching out to us. USAA advertises on news programs, but advertising on opinion shows is not in accordance with our policy.

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USAA

@USAA_help

5 years

@Nicknackitarian AW! Our members are the best! TY for the compliment! ~JM

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USAA

@USAA_help

7 years

@Milan_216 Hi, If your brother is interested in a career with us I would encourage him to review our opportunities online.

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USAA

@USAA_help

4 years

@JadeForeverr_ @art_alcazar HI there. We know that can be frustrating. If you have provided or did not update the account number to the depositing party and the acct was closed, it will return. We are happy to have a look into this. Please DM an email or phone number on file to ...

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USAA

@USAA_help

5 years

@tram_bampoline I am sorry you are having trouble making cash deposits. Please let me know what the problem is. Generally, cash deposits can be made by purchasing a money order and depositing it using the mobile deposit option. Please let me know if this does not work for you. -J

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USAA

@USAA_help

6 years

@Schrader_Adam Thanks Adam! We try our hardest because we have the best members. ~J

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@USAA_help

7 years

@BeekeeperJoy Sounds great to us!

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USAA

@USAA_help

7 years

@kathydettmer Thank you for your feedback. We understand this is a serious matter and will pass your concerns along to the appropriate team.

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USAA

@USAA_help

3 years

@KaitlynnCounts Oh my Kaitlynn, I hope you were not injured in that accident and know this isn't the service or experience we want our members to have. Your membership and service is truly valued, will you allow me to look into this experience by sending me a DM alon...

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USAA

@USAA_help

7 years

@EllyBama Thank you for reaching out to us. USAA advertises on news programs, but advertising on opinion shows is not in accordance with our policy.

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USAA

@USAA_help

7 years

@ThatHippieJesus Well, we'd be happy to review and see. Would you like an Insurance Specialist to go over your policy w/you for a free quote? If so DM us. :)

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USAA

@USAA_help

6 years

@eddyrogerparker We're only as awesome as our members, Eddy! Thank you so much for the kind words. :) ~SE

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USAA

@USAA_help

3 years

@ClueHeywood Oh no, I'm sorry to hear you feel this way. So that I can review this further for you please DM me your full name and phone number/email address so that I can locate your profile. Thank you. -SD

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USAA

@USAA_help

2 years

@wpnsman2000 Hi! This is concerning to read. When were we last able to review with you if I may ask? -SE

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USAA

@USAA_help

6 years

@TriardtheFox Ok great. Glad to hear we were able to do a great job for you. Thank you so much for taking the time to share you kind feedback about us. Have a wonderful evening! ~DM

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USAA

@USAA_help

6 years

@CharnelleAlbino We appreciate your comments and it's our privilege to help our members! Please stay safe. ~PF

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USAA

@USAA_help

6 years

@Darryl45737789 Good Morning. Thank you for commenting on our "Call in a Flyover" post. In our post, we are offering a virtual 5-15 flyover. Therefore, no tax dollars are involved. ~DC

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USAA

@USAA_help

8 years

@HarrietDominiqIt is our privilege to serve those who have the courage to protect our nation!

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@USAA_help

5 years

@JamesCraigmyle I apologize you have not received resolution to your auto claim. My colleague referred your concerns to a subject matter expert to review and follow-up with you over the weekend. I am going to resend the escalation to ensure your concerns are addressed. -LW

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USAA

@USAA_help

7 years

@JustcallmePiper Sweet! Thanks for your interest! To learn more, please visit us at

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USAA

@USAA_help

1 year

@mnsibley This is concerning to read, Mark. Anything less than stellar is not the way we hope to go when it comes to service. Please provide us with some specific details about the issues you've had. Please DM us your phone # /email address on file and claim # for further review. -MA

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USAA

@USAA_help

4 years

@rshevlin Hi Ron, I hope you don't mind my responding. While we are a Federal Savings Bank most of our services are digital. We have only 1 branch in San Antonio TX. I would be glad to answer any questions you might have. 🙂 -SB

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USAA

@USAA_help

6 years

@varza Thanks for 20+ years! Here's to many more! ~JM

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@USAA_help

7 years

@pwallace471 We honor your dad's service and those who sacrificed. Thanks for the post.

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USAA

@USAA_help

7 years

@Milan_216 Please visit our website and before logging in scroll to the bottom of the page.

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@USAA_help

4 years

@jordynbrianna__ Thank YOU for your membership, JB! -CN

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USAA

@USAA_help

1 year

@tuba_man We appreciate the shoutout! Thank you for your 15 years of membership and loyalty 💙🙏 -RH

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USAA

@USAA_help

6 years

@FrenettMarco @FrenettMarco , We are monitoring the situation closely. In the event there is an interruption in federal salaries, we are prepared to assist our members. Please reach out to us if you have specific concerns. We can certainly offer support and advice. ~SB

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USAA

@USAA_help

7 years

@RelyOnAyesha Mbrs Pls make sure not to provide any account specific details that would compromise your accounts or personal identifiable information. TY!

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USAA

@USAA_help

8 years

@rbragg05 USAA is actively working to make Samsung Pay available by the end of the year. More details as we get closer to the launch date.

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USAA

@USAA_help

7 years

@thepaulhaynes The tradition is actually for both days, Paul. Thanks for the post.

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@USAA_help

5 years

@HaleyJo1313 Thank you for sharing your positive experience with us. We're always here to help! We truly value and appreciate your membership! ~SW

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USAA

@USAA_help

5 years

@Gaff720 Sorry to hear your funds are delayed, it can happen sometimes. Thanks for your interest in our services, if you do decide to open an account, here are some helpful links to get you started. To join: To open a bank acct: Thanks ~ LC

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USAA

@USAA_help

7 months

@JarrettEvans_ Always. 🤞 -MA

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USAA

@USAA_help

6 years

@Vets4Blockchain We appreciate the offer! I've provided your offer and suggestions to our team that reviews feedback during innovations and improvements. ~CH

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USAA

@USAA_help

7 years

@kharyp It's our pleasure. We are committed to diversity and creating an environment where every person is valued and respected :)

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USAA

@USAA_help

7 years

@hourglassman How may we help you? Please let us know if you have any questions or concerns. Thank You!

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@USAA_help

4 years

@joanneintexas Excellent! You're very welcome! I just wanted to make sure everything was okay. :) -SE

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USAA

@USAA_help

7 years

@andypanda_c9 Advertising on opinion shows is not in accordance with our policy and we’ve since corrected it.

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@USAA_help

7 years

@jr_chillin550 I'm sure that was a great feeling! Thank you for your service and hope you have a great weekend. ~BY

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USAA

@USAA_help

6 years

@Apresto9997 We are honored to be your provider of choice and we're always here for you. #LoveOurMembers ~SW

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@USAA_help

5 months

@butt_bott And we're glad we have you! ❤️ -MA

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USAA

@USAA_help

2 years

@USAA81611343 @buabaj_ @JusGimmeThaLite Be cautious! Protect yourself & your accounts. Visit our Security Center (Security tab located at the bottom of ) for articles & recommendations. Also, visit the Advice & Guidance tab on the Federal Trade Commission website (). -TG

Federal Trade Commission

The official website of the Federal Trade Commission, protecting America’s consumers for over 100 years.

www.ftc.gov

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USAA

@USAA_help

9 years

As we complete our recent upgrade, some issues may resurface for members. This is a top priority & we're aggressively working to resolve.

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USAA

@USAA_help

2 years

@servicesdown_ We are aware of technical issue impacting some of our members. We are diligently working to resolve it as soon as possible. We appreciate your patience. -JM

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