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Kirsten Grind Profile
Kirsten Grind

@KirstenGrind

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NYT tech investigations, ex-WSJ, co-author of Happy At Any Cost, author of The Lost Bank, mother of two great boys, Signal etc.

San Francisco, CA
Joined May 2009
Don't wanna be here? Send us removal request.
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@KirstenGrind
Kirsten Grind
4 months
Inside Elon Musk's illegal drug use, and the years-long concern of some leaders at Tesla and SpaceX - especially, lately, about his use of ketamine. Some directors have taken drugs along with him. An investigation w/ the great @EmilyGlazer
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@KirstenGrind
Kirsten Grind
2 years
Activision CEO Bobby Kotick told an employee he would have her killed. He kept an exec from being fired after a sexual harassment claim. He didn't tell his board of alleged rapes and other misconduct. Our @WSJ investigation @benfritz @saraheneedleman :
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@KirstenGrind
Kirsten Grind
2 years
Sheryl Sandberg TWICE used her clout at Facebook to stop the Daily Mail from running a story about a restraining order against her then-boyfriend. The boyfriend: Activision Blizzard CEO Bobby Kotick
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@KirstenGrind
Kirsten Grind
2 years
Soon after being appointed to co-head one of Activision's most successful units, Blizzard, longtime exec Jen Oneal sent a scathing internal email, saying she didn't think leadership could fix the culture problems. She said she had been sexually harassed and wanted to resign.
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@KirstenGrind
Kirsten Grind
2 years
Since CA filed suit against Activision Blizzard in July, the company has received more than 500 internal reports of sexual harassment, assault and other issues. It's been facing an EEOC investigation and a new SEC investigation, as we reported
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@KirstenGrind
Kirsten Grind
2 years
We've looked at dozens of internal documents and spoken to many, many people over these months. A story like this isn't possible without incredible sources. We can't thank you enough for your bravery.
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@KirstenGrind
Kirsten Grind
2 years
Under Kotick, Activision's game studios were allowed to operate on their own, creating cultures that a spokeswoman told us led to some employees conducting themselves in "truly regrettable ways." Employees were told to keep quiet, even as execs sent out laudatory farewell notes.
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@KirstenGrind
Kirsten Grind
4 years
Google, the gatekeeper of the internet, wants you to believe its algorithms are autonomous and objective. They're not. Read our year-long investigation:
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@KirstenGrind
Kirsten Grind
1 year
Salesforce is still paying the actor Matthew McConaughey $10 million a year to act as a "creative adviser" despite thousands of layoffs, multiple activist investors. Terrific reporting on the breakup of the tech "family" from @cityofthetown @katiebindley
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@KirstenGrind
Kirsten Grind
4 years
Google restored more than 52 THOUSAND links after we went to them with our investigation, and yet the tech giant says the process of removing content from its search engine isn't broken, w/ the great @anfuller @joe_palazzolo
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@KirstenGrind
Kirsten Grind
2 years
Video game giant Activision Blizzard, under intense pressure from shareholders/partners/employees over its culture, pulled numbers on workplace misconduct/investigations. CEO Bobby Kotick held it back from the public
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@KirstenGrind
Kirsten Grind
2 months
Lol Elon Musk claiming to Don Lemon he didn't read our stories about his drug use in the @WSJ
@brianstelter
Brian Stelter
2 months
Don Lemon asked Elon Musk about drug use – here's some of the exchange + Lemon's context (from @OutFrontCNN tonight)
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@KirstenGrind
Kirsten Grind
4 months
Last year, we reported on his ketamine use. This goes far beyond that, and puts billions of dollars in federal contracts at SpaceX at risk, as well as $1 trillion held by investors, and tens of thousands of jobs tied to Musk's companies.
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@KirstenGrind
Kirsten Grind
2 years
There was a reason Google co-founder Sergey Brin filed for divorce from his wife earlier this year: Elon Musk. Your mid-summer beach read from me and @EmilyGlazer
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@KirstenGrind
Kirsten Grind
3 years
In Tony's Hsieh's last months, he spiraled into drug and alcohol abuse, starving himself amid a new group of friends in Utah. His friends and family staged interventions, and he was on his way to rehab. Our deep dive on the life of the Zappos co-founder
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@KirstenGrind
Kirsten Grind
1 year
Over the last year, Meta has been investigating (and firing) its own employees and contractors for hijacking FB and Instagram accounts, sometimes for thousands of dollars in bribes. The contractors: security guards. From me and @bobmcmillan
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@KirstenGrind
Kirsten Grind
2 years
Meta is now reviewing Sandberg's actions and whether she violated any rules - we began looking into this late last year, w @WSJ A team @benfritz @keachhagey @EmilyGlazer
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@KirstenGrind
Kirsten Grind
2 months
I've had an amazing 12 years @WSJ and I will always love the paper and its people, but I'm really excited for this new adventure (also an extremely unbiased endorsement from @jbsgreenberg here ;)
@NYTimesPR
NYTimes Communications
2 months
Kirsten Grind is joining the Business desk as a tech investigations reporter based in San Francisco.
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@KirstenGrind
Kirsten Grind
1 year
We went deep on the murder of Bob Lee in San Francisco and here's what we found: an underground scene of sex and drugs that brought the beloved tech executive closer to his alleged killer w/ @katiebindley @ZushaElinson
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@KirstenGrind
Kirsten Grind
2 years
Read our November investigation into Kotick, and how he didn't inform Activision's board of directors of some misconduct allegations across the video game giant, including rape (Kotick has said he has kept his board informed)
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@KirstenGrind
Kirsten Grind
2 years
In the temporary restraining order, an ex-girlfriend of Kotick's alleged he harassed her at her house including trying to get in, according to a transcript we saw. (She has since told people privately that some of the allegations were exaggerated or untrue)
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@KirstenGrind
Kirsten Grind
5 years
That time two years ago @eliotwb wrote a page one story warning about over-hyped WeWork
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@KirstenGrind
Kirsten Grind
4 years
And if you missed it last year, here's our investigation into how Google quietly changes search results, faced with immense political and business pressure
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@KirstenGrind
Kirsten Grind
5 years
The 250 internal Facebook emails released today can be synthesized like this: Facebook does not care about your data privacy, but it does care about making money from your data
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@KirstenGrind
Kirsten Grind
3 years
On the night of the fire in Connecticut, Tony asked to go to a shed and used a heater to lower the oxygen. He asked housemates to check on him every five minutes. They couldn't get in.  @katherinesayre @JamesRHagerty
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@KirstenGrind
Kirsten Grind
6 years
Facebook fired top virtual reality executive Palmer Luckey after an anti-Hillary Clinton donation and also pressured him to voice his support of Gary Johnson in the 2016 presidential election w/ @keachhagey
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@KirstenGrind
Kirsten Grind
5 years
Hi @deanemurphy @nickconfessore @nytimesbusiness this was a blockbuster scoop back when the @WSJ reported it in June, including the Microsoft/Bing and RBC deals you say you are reporting here for the first time.
@deanemurphy
Dean E. Murphy
5 years
Facebook allowed Microsoft’s Bing search engine to see the names of virtually all Facebook users’ friends without consent, and gave Netflix and Spotify the ability to read Facebook users’ private messages. Blockbuster scoop by ⁦ @nytimes
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@KirstenGrind
Kirsten Grind
4 years
Airbnb employees in charge of user safety have wanted to do more to police the platform over the years - and have been overruled. In time for your holiday plans, our investigation into the Silicon Valley giant
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@KirstenGrind
Kirsten Grind
3 years
Before his November death, Zappos CEO Tony Hsieh was surrounded by an entourage that enabled his drug use and shielded him from friends, all while living off his fortune. A heartbreaking investigation from me and @katherinesayre
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@KirstenGrind
Kirsten Grind
5 years
Hundreds of outside groups and individuals are quietly lobbying Facebook and Twitter execs behind the scenes about different users and policies on their platforms, it's just not disclosed. My deep dive here:
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@KirstenGrind
Kirsten Grind
4 years
When searching for a video on Google, the tech giant gives a secret advantage to YouTube (which it owns), over videos posted from Facebook, Amazon or other providers, our investigation found. The company does it in part to help YT leverage business deals.
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@KirstenGrind
Kirsten Grind
3 years
You should also definitely read this Forbes story if you're interested:
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@KirstenGrind
Kirsten Grind
2 years
Also new info on the shareholder pressure: One investor, Fidelity International, sent a letter to Activision's board with a list of demands and warned it could divest or join w/ other shareholders if they're not met. NY Comptroller also has written. Board has stood by Kotick.
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@KirstenGrind
Kirsten Grind
2 years
Really excited that our book on the late, beloved entrepreneur Tony Hsieh is coming out from @simonschuster on March 15. The book will reveal much about his mysterious death in 2020, but also detail his extraordinary life @katherinesayre
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@KirstenGrind
Kirsten Grind
4 years
Reading Dark Towers by @davidenrich and I think it might be the best book about a dodgy bank since I wrote one! But seriously get this book from my former editor
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@KirstenGrind
Kirsten Grind
1 year
San Francisco @WSJ stands with Evan. SIX WEEKS since our colleague has been detained by Russia #IStandwithEvan
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@KirstenGrind
Kirsten Grind
1 year
The way accounts are being abused is through an internal Meta channel known as "oops," which is supposed to be a way for employees to help friends and family get accounts back. Even security guards had access to Oops, as a perk of working at Meta. @sal19 also big help on this one
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@KirstenGrind
Kirsten Grind
1 year
With virtually no customer service for 3 billion users at Meta, Oops has become a critical way for users to get an account back, sometimes through intermediaries who claim they have a contact at Instagram or Facebook
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@KirstenGrind
Kirsten Grind
4 years
And yes! Google uses blacklists we found, far more than has been reported. It just doesn't disclose it. That's the main problem - it doesn't disclose how it's making any of these changes/decisions.
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@KirstenGrind
Kirsten Grind
4 years
Google is under constant pressure from powerful interest groups, big advertisers and governments around the world to change results, and it sometimes does. More so since the election.
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@KirstenGrind
Kirsten Grind
3 years
A former top FBI official left his executive job at Airbnb because of how much user data they give China. When he complained internally, one co-founder told him "we're not here to promote American values."  w/ @dnvolz
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@KirstenGrind
Kirsten Grind
6 years
Theranos, 2015: "Today’s Wall Street Journal story about Theranos is factually and scientifically erroneous and grounded in baseless assertions by inexperienced and disgruntled former employees and industry incumbents."
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@KirstenGrind
Kirsten Grind
5 years
Before Twitter made the controversial decision to keep Alex Jones on its platform in August, CEO Jack Dorsey privately reached out to conservative activist Ali Akbar for counsel. "Jack was brave," says Mr. Akbar
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@KirstenGrind
Kirsten Grind
4 years
We tested a bunch of search terms for hot button issues like abortion and politicians like Donald Trump - the differences in what Google shows, especially in auto-complete, are clear.
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@KirstenGrind
Kirsten Grind
5 years
"Friendly fraud:" the term Facebook employees used internally to describe when kids spend money on their video games w/out parents permission. This is crazy story
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@KirstenGrind
Kirsten Grind
4 years
One more note on our story today: While Google releases an annual "transparency report" about links it takes down, @anfuller spent months digging through Google data and tens of thousands of takedown notices in a Harvard database for us to get the full picture.
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@KirstenGrind
Kirsten Grind
4 years
Thousands of pregnant women across the Bay Area truly believe the "prego pizza" will induce labor. Does it? I interviewed many of them to find out @WSJ Ahed
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@KirstenGrind
Kirsten Grind
11 months
California Sober: our in-depth look at drug culture across Silicon Valley, including Elon Musk's ketamine use. It's not just him though - everyone's doing it, and a reminder: many psychedelics are still illegal w/ @katiebindley
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@KirstenGrind
Kirsten Grind
6 years
Bitcoin is big theme at the @WSJmarkets holiday party and crypto cupcakes by @RachelEnsignWSJ
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@KirstenGrind
Kirsten Grind
4 years
Internally, Sergey Brin and Larry Page have themselves disagreed on how much to intervene (read through for a key bathroom scene!) and employees are always lobbying for changes on, you guessed it, the message boards
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@KirstenGrind
Kirsten Grind
8 months
For all the problems at Jack Dorsey's Twitter, at least they had some rules. At Musk's Twitter, Kanye can just call in a favor. Our deep dive, almost a year after the takeover @georgia_wells @AlexaCorse
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@KirstenGrind
Kirsten Grind
6 years
Hard to believe, but it's been 10 years since Washington Mutual collapsed, the biggest bank failure during the financial crisis and the largest in U.S. history -still. Might I recommend an award-winning book on the subject:
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@KirstenGrind
Kirsten Grind
4 years
Inside the bizarre tale of corporate intimidation at eBay: a CEO determined to take down critics, a years-long effort to remove negative content and the harassment of small town bloggers w/ cockroaches and a bloody pig mask w/ @SebasAHerrera
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@KirstenGrind
Kirsten Grind
2 years
How do you reach a real live person at FB or Instagram? You don’t. But these users sure tried everything (and I mean EVERYTHING) @WSJ ahed
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@KirstenGrind
Kirsten Grind
2 years
Activision Blizzard CEO Bobby Kotick has been pulled into a criminal insider trading probe related to trades ahead of the MSFT deal announcement in Jan. Regulators are examining at least one mtg Kotick had w/ one of the traders @davidamichaels
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@KirstenGrind
Kirsten Grind
1 year
Our @WSJ colleague, Evan Gershkovich, has been locked in a Russian jail for two weeks now for doing his reporting job. We stand with his family in demanding his immediate release #IStandWithEvan
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@KirstenGrind
Kirsten Grind
3 years
Instead of jumping into the crazy real estate market, why not buy a town instead, like this one in the middle of nowhere. It even has a train and a ghost! @WSJ ahed
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@KirstenGrind
Kirsten Grind
6 years
Big day today as @realrobcopeland joins the SF tech team! Here he is hiding behind the bushes, ready to jump out and report
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@KirstenGrind
Kirsten Grind
4 years
Belatedly, super proud that two of the tech projects I worked on last year w/ other talented @WSJ journalists were recognized by @SABEW
@jasonrdean
Jason Dean
4 years
Very proud to be part of Team  @WSJ right now for many reasons, but special kudos today to colleagues who won @SABEW awards, and particularly those who produced the great Tech coverage that was recognized. It's a privilege to work with the best in the biz
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@KirstenGrind
Kirsten Grind
2 months
Also take issue w/ the fact that Musk has "spoken freely" about ketamine - this reporting took months and months and he only admitted it after we published
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@KirstenGrind
Kirsten Grind
1 year
There are a lot of similarities to what happened to Tony Hsieh, the beloved Zappos CEO who died after mental health and drug issues in 2020. But the stories are also very different. You can read my book w/ @katherinesayre if you're interested in Tony
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@KirstenGrind
Kirsten Grind
5 years
Facebook's Mark Zuckerberg at spring hearing: "I can't be clearer on this topic: We don't sell data." But behind the scenes, the company discussed doing just that w/ @dseetharaman
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@KirstenGrind
Kirsten Grind
4 years
Twitter’s Jack Dorsey: ice baths, minimalism, and a love of talking to anyone, including internet troll Charles Johnson. But he’s less involved in managing, including the decision to block NY Post stories. Our in-depth profile here @georgia_wells
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@KirstenGrind
Kirsten Grind
4 years
If you missed our investigation into Airbnb, here is a great recap with @Ryan_Knutson
@WSJ
The Wall Street Journal
4 years
🎧 Listen: In today's episode of The Journal podcast, @KirstenGrind explains how Airbnb has been forced to face questions about how much responsibility it has for safety at properties listed on its site after a deadly mass shooting
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@KirstenGrind
Kirsten Grind
5 years
This is for breaking all the Michael Cohen/Stormy Daniels news and SO well-deserved. Very proud to work here
@PulitzerPrizes
The Pulitzer Prizes
5 years
Congratulations to the staff of @WSJ . #Pulitzer
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@KirstenGrind
Kirsten Grind
6 years
I may have written this ahed from personal experience..
@WSJ
The Wall Street Journal
6 years
Behind bitcoin’s obsessive fans are loved ones who are really, really tired of hearing about it
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@KirstenGrind
Kirsten Grind
7 years
Unsurprisingly, the ballsy hedge fund exec. who stood up to his boss on Trump was just suspended without pay
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@KirstenGrind
Kirsten Grind
5 years
Can't overstate what a huge opportunity this is, covering Facebook for the @WSJ
@talkingbiznews
Talking Biz News
5 years
. @WSJ seeks a @facebook reporter:
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@KirstenGrind
Kirsten Grind
2 years
Activision Blizzard employees stage a walkout and call for CEO Bobby Kotick's resignation, while the company's board released a statement of support following our investigation
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@KirstenGrind
Kirsten Grind
4 years
In their letter today, Google founders say their core service is "providing unbiased, accurate, and free access to information." Our year-long investigation says otherwise:
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@KirstenGrind
Kirsten Grind
2 years
More great detail on our investigation 👇👇👇 We are hearing Activision employees are staging a walkout, calling for Kotick's resignation
@benfritz
Ben Fritz
2 years
Two colleagues and I spent months reporting on allegations of sexual misconduct at Activision and what CEO Bobby Kotick knew and did about them. I hope you’ll read the story we just published. I’ll also thread key findings…
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@KirstenGrind
Kirsten Grind
6 years
Key point in our story on fired Facebook exec Palmer Luckey: execs including CEO Zuckerberg pressured him to say publicly that he would support Johnson and not Trump, in presidential election, according to internal emails
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@KirstenGrind
Kirsten Grind
5 years
After our investigation, is changing some aspects of how it does business - how soon caregivers can get on the site and how it alerts members when there's a problem. And it's taking down fake day care center listings we found
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@KirstenGrind
Kirsten Grind
4 years
Airbnb was supposed to be the hottest public offering this year. Instead, the coronavirus pandemic has ravaged its business. Inside the company’s tumultuous month, w/ new details on its financials and distressed debt raise @jeaneaglesham @Preetika_Rana
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