Kick Support @KickSupport Twitter profile

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Kick Support

9 months

All official Kick accounts: @KickStreaming @KickCommunity @KickSupport Email support @kick .com for any urgent support enquiries ✅

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Kick Support

@KickSupport

10 months

Welcome to our official Kick support Twitter! Please direct all of your support enquiries towards us Our DM’s are open! 💪

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Kick Support

@KickSupport

9 months

Clipping now available on mobile! 🎬

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Kick Support

@KickSupport

9 months

We won’t punish you for multi-streaming on Kick 🙌 Maintain your audience on other platforms whilst giving Kick a go ✅ We even have a full guide to re-streaming services 📰

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Kick Support

@KickSupport

7 months

🌐 Kick Public API 🌐 A public API is crucial for a platform like Kick. However, APIs do present some security hurdles Our development team are working hard to produce a safe product for both platform and users We’re very excited to see what the Kick community can build 🙌

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Kick Support

@KickSupport

8 months

Rest assured we are aware of the rampant bot issue on Kick recently 🤖 Bots are a big issue for all social platforms, but our team is working hard on tools to combat the problem 🛠️ We appreciate your patience 🙏

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Kick Support

@KickSupport

9 months

Subscriptions on mobile are slowly being approved for each creator via the App Store and Google Play Store ✅ Please give them some time, subscriptions will be fully up and running for everyone on both Android and iOS shortly 🙏

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Kick Support

@KickSupport

9 months

We are experiencing temporary issues with PayPal Due to our excessive volume in a short period of time, they have placed our account into review Working on resolving this issue ASAP! 🔨

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Kick Support

@KickSupport

5 months

🤖 Removal of bot follows 🤖 Recently, we have removed a large number of bot accounts Any noticeable drop in your follower count is likely a result of this action Please contact support @kick .com if you have any concerns

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Kick Support

@KickSupport

10 months

Chat replay for Clips and Vods now live! 🎬 We've also added a download button for Clips! 💪

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Kick Support

@KickSupport

10 months

We are aware of an issue preventing users from accessing Kick on web browsers. We have identified the issue and are working hard to get it fixed 🛠️

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Kick Support

@KickSupport

7 months

Our dev team are now working to remove follows from bot accounts 🤖 Follower counts will be adjusted over the coming days 💪

Kick Support

@KickSupport

8 months

Rest assured we are aware of the rampant bot issue on Kick recently 🤖 Bots are a big issue for all social platforms, but our team is working hard on tools to combat the problem 🛠️ We appreciate your patience 🙏

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Kick Support

@KickSupport

8 months

PayPal integration on Kick has been a priority for us We understand how important PayPal is for many users around the world We’re working tirelessly with PayPal to ensure it’s back up, as soon as possible 🙏

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Kick Support

@KickSupport

2 months

Kick is a platform that encourages thoughtful & engaging content Community Guidelines have now been updated to reflect our growth Please take a moment to familiarize yourself with these updates All users can contribute to a safe space with the report button & support @kick .com

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Kick Support

@KickSupport

9 months

Wondering how to become verified on Kick? ✅ Have a look at the Achievements tab in your Creator Dashboard for minimum requirements! 🫡

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Kick Support

@KickSupport

7 months

👮 Kick Report Button 👮 You can now report a stream easily if it's in breach of Kick Community Guidelines Hit the button at the bottom right and select the reason Efforts will be taken to address all reports promptly Misuse & spam of the feature will not be tolerated

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Kick Support

@KickSupport

10 months

Don’t have a PC? 🖥️ You can stream through the @streamlabs App on mobile 📱

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Kick Support

@KickSupport

9 months

Do not engage in any activity that asks you to send subs in exchange for goods/services, or a giveaway. Keep yourself and your money safe! 🫰

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Kick Support

@KickSupport

9 months

Did you know you can prevent bots in your stream with our new advanced bot protection feature! 🤖 Head over to your Creator Dashboard > On the right hand side under Channel Actions ✅

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Kick Support

@KickSupport

7 months

🛠️ Kick app iOS update highlights 🛠️ • Continue playing stream audio when your phone is locked • Create a poll - just type /poll into chat • VODs now remember where you left off • Notification issue for some users fixed - don’t miss a single notification now!

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Kick Support

@KickSupport

6 months

Pools, Hot Tubs, and Bikinis moderation update 📢

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Kick Support

@KickSupport

8 months

Creators! Please remind your community to turn on those noti's! Make sure that the noti bell is GREEN and that they toggle options for an email and a reminder while on platform.

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Kick Support

@KickSupport

10 months

Kick is now fully restored 💪 Thanks everybody for your patience and understanding!

Kick Support

@KickSupport

10 months

We are aware of an issue preventing users from accessing Kick on web browsers. We have identified the issue and are working hard to get it fixed 🛠️

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Kick Support

@KickSupport

7 months

🚨 Active Kick chat issue 🚨 We are aware of the current issue restricting all from using Kick chat Our dev team are investigating and will have functionality back shortly 💪 Apologies for the inconvenience to both viewers and streamers

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Kick Support

@KickSupport

8 months

If a creator breaches Community Guidelines or ToS, let us know Send links to our support or social media channels 🔗 Please give us time to assess all evidence & take appropriate action We appreciate your contribution to making Kick a fun & safe place for all 💚

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Kick Support

@KickSupport

8 months

Apologies, we are still experiencing payment issues with our app We are working hard to resolve ASAP Thanks for your patience 🙏

Kick Support

@KickSupport

9 months

Subscriptions on mobile are slowly being approved for each creator via the App Store and Google Play Store ✅ Please give them some time, subscriptions will be fully up and running for everyone on both Android and iOS shortly 🙏

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Kick Support

@KickSupport

9 months

We are currently experiencing stability issues with Kick's streaming services The team is aware and working hard to resolve 🛠️ If you require immediate assistance please contact support @kick .com 🙏

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Kick Support

@KickSupport

10 months

Fixed an issue where clips weren't showing on user's channels 🛠️ You can now delete clips too! 🎬

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Kick Support

@KickSupport

9 months

Moderate your chat! 👮 Did you know we have a word filter you can use on the right hand side of your creator dashboard? Block the words you and your community don’t want to see! 🚫

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Kick Support

@KickSupport

7 months

🛠️ Kick app update highlights 🛠️ iOS: • Fixed gifted sub notifications in chat • Added sub button for 1000 channels • Added quick emote menu to chat input Android: • Fixed crashing issue • Fixed clip & push notification links • Added Chromecast support

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Kick Support

@KickSupport

6 months

🛑 Kick sub chargebacks 🛑 Chargebacks are a complexity that affect all platforms We understand this issue is difficult for creators While unavoidable, rest assured we are investigating all bad actors Please contact support @kick .com if you have been affected

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Kick Support

@KickSupport

4 months

🛠️ Kick app update highlights 🛠️ • Fixed VOD & clip playback • Fixed mod ability to delete staff chat messages • Added picture-in-picture for VOD & clip playback • Added casting for VOD & clip playback • Added Art & Music carousel to front page

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Kick Support

@KickSupport

4 months

We are currently experiencing issues across the Kick platform The team is aware and working hard to resolve 🛠️ If you require immediate assistance please contact support @kick .com 🙏

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Kick Support

@KickSupport

9 months

Are you fully protected on Kick? 🥽 Please make sure you enable Two-Factor Authentication on your account to ensure you are! 🛡️

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Kick Support

@KickSupport

10 months

We are currently experiencing a high influx of DM’s to this channel If you have an urgent enquiry please email support @kick .com for a speedy reply 🙏

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Kick Support

@KickSupport

7 months

💬 Kick mod chat commands 💬 Did you know you can moderate without the Creator Dashboard? Just type / into Kick chat to view available commands Try it out and explore the tools you have at your disposal 💪 More functionality will be added for easy moderation in future

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Kick Support

@KickSupport

7 months

Kick chat issue has been resolved 💪

Kick Support

@KickSupport

7 months

🚨 Active Kick chat issue 🚨 We are aware of the current issue restricting all from using Kick chat Our dev team are investigating and will have functionality back shortly 💪 Apologies for the inconvenience to both viewers and streamers

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Kick Support

@KickSupport

10 months

New to the streaming world? 🌎 We’ve got a full written guide on how you can get started on Kick 💪 🔗

Streamer Resources | Kick.com Help Center

Guides and Frequently Asked Questions for Streaming on Kick.com

help.kick.com

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Kick Support

@KickSupport

4 months

🛠️ Kick app update highlights 🛠️ • Fixed Android scroll sensitivity • Updated follow button • Updated following page design • Updated pinned message layout • Updated stream action buttons • Added stream & chat performance upgrades • Added "Continue Watching" tab for VODs

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Kick Support

@KickSupport

6 months

🛠️ Kick web update highlights 🛠️ • Fixed dashboard showing wrong dates for subs • Fixed sub auto-renewal & perks display issues • Fixed sub leaderboard & gifted sub badge counts • Removed quick emote names above chat input • Added Founders badge up to first 100 subs

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Kick Support

@KickSupport

7 months

🛠️ Kick app update highlights 🛠️ iOS: • Fixed clip & push notification links • Fixed issue with displaying languages • Added new chat toggle when in landscape Android: • Added gift sub button for ALL affiliate channels • Added new chat toggle when in landscape

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Kick Support

@KickSupport

3 months

🛠️ Kick app update highlights 🛠️ • Improved chat readability • Improved pinned message & sub banners • Updated stream info action buttons • Updated chat & player performance • Updated performance of landscape toggle • Updated followed channels to sort by viewer count

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Kick Support

@KickSupport

6 months

We're aware of the "black screens" present on the platform. Currently working with AWS to resolve issues.

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Kick Support

@KickSupport

6 months

🛠️ Kick update highlights 🛠️ Web: • Added edit button for VOD titles • Added Art & Music carousel to the front page Android: • Fixed gifting issues - requires app update

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Kick Support

@KickSupport

6 months

Subs and Gifted Subs are temporarily disabled on our mobile apps while we upgrade our payment system We understand how important Kick's monetization system is, so we want to ensure it is running at 100% Expect these buttons to return in 2 - 3 days Subs on site are working as…

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Kick Support

@KickSupport

5 months

🛠️ Kick web update highlights 🛠️ • Fixed gifted subs going to banned users • Fixed anonymous subs showing username on leaderboards • Fixed max length of pinned messages to 24 hours • Added delete button for VODs in “Studio" tab • Added phone & address dox protection in chat

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Kick Support

@KickSupport

6 months

🛠️ Kick web update highlights 🛠️ • Fixed gifted sub chat notifications • Fixed default sub badge not appearing • Fixed gifted sub leaderboard update • Reverted verified badge in chat • Added filter by language on browse page • Added anonymous gifting

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Kick Support

@KickSupport

14 days

We are actively making changes to the website 🛠️ You may experience some stability issues over the next 2 hours ⌛️ If there are any major issues, we will keep you updated

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Kick Support

@KickSupport

8 days

We’ve been receiving reports of creators live streams switching to offline whilst still being live 🎥 We believe the root of the problem lies in OBS stream settings 🛠️ Please ensure you've set your Keyframe Interval to 2 seconds as opposed to 0 🙏

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Kick Support

@KickSupport

4 months

Kick platform issues have now been resolved 💪

Kick Support

@KickSupport

4 months

We are currently experiencing issues across the Kick platform The team is aware and working hard to resolve 🛠️ If you require immediate assistance please contact support @kick .com 🙏

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Kick Support

@KickSupport

5 months

🛠️ Kick web update highlights 🛠️ • Fixed gifted subs going to bots • Fixed some users not being able to gift subs • Fixed anonymous subs appearing on leaderboards • Fixed gifted sub badges not updating in chat identity • Added “Studio” tab on Creator Dashboard

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Kick Support

@KickSupport

14 days

We are upgrading our databases in the coming hours; in the meantime, you may experience temporary issues with some of your personal settings being saved Some notifications may be affected, such as gifted subs, be assured that it's purely visual and will not affect your revenue

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Kick Support

@KickSupport

5 months

Payment system has been successfully upgraded ✅ Subs and Gifted Subs have been re-enabled on our mobile apps 🙌

Kick Support

@KickSupport

6 months

Subs and Gifted Subs are temporarily disabled on our mobile apps while we upgrade our payment system We understand how important Kick's monetization system is, so we want to ensure it is running at 100% Expect these buttons to return in 2 - 3 days Subs on site are working as…

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Kick Support

@KickSupport

3 months

🛠️ Kick app update highlights 🛠️ • Fixed VOD scrubbing • Fixed user tagging in chat • Fixed pinch to zoom bug • Updated UI of offline channel page • Added VOD playback speed setting • Added mod ability to create polls

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Kick Support

@KickSupport

6 months

⚒️ Kick app update highlights ⚒️ iOS: • Added touch username to pin message • Added swipe pinned message to hide • Added gifting up to 50 subs • Added sub button for 2500 channels Android: • Added touch username to pin message • Added swipe pinned message to hide

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Kick Support

@KickSupport

6 months

⚒️ Kick app update highlights ⚒️ iOS: • Fixed share button link issue • Added rate limit message for chat spam Android: • Fixed share button link issue • Added sub button for 1000 channels • Added rate limit message for chat spam

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Kick Support

@KickSupport

3 months

🛠️ Kick app update highlights 🛠️ • Messages from banned & timed out users are removed from chat • Improved UI when chat input is opened • Added weekly, monthly & lifetime toggle to sub leaderboard • Added channel page open & close animation

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Kick Support

@KickSupport

3 months

🔗 Kick profile links 🔗 An important part of streaming is your presence on social platforms We've noticed some broken links & now is the time to fix them Go to Settings > Profile to ensure you have yours set up correctly

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Kick Support

@KickSupport

1 month

A third party Kick relies on for real time chat services is experiencing disruptions This is causing intermittent chat issues across the Kick platform Our team is aware and we are awaiting further updates 🛠️

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Kick Support

@KickSupport

1 month

We are again receiving reports of chat disruptions across the platform Thank you for your patience while we await an update from the provider 🛠️

Kick Support

@KickSupport

1 month

A third party Kick relies on for real time chat services is experiencing disruptions This is causing intermittent chat issues across the Kick platform Our team is aware and we are awaiting further updates 🛠️

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Kick Support

@KickSupport

10 months

@KickStreaming The answer is no.

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Kick Support

@KickSupport

3 months

🚧 Kick Cloudflare block 🚧 Cloudflare is a tool used to protect sites from bad actors Though some Kick users are being blocked unnecessarily If affected, try clearing your browser cookies If ongoing, contact support @kick .com with your device & browser info

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Kick Support

@KickSupport

9 months

Check it out here:

How to connect your Kick stream to restream services | Kick.com Help Center

How to multi-stream with Kick, how to set up restreamer for Kick, how to setup restream with Kick, how to use Castr with kick

help.kick.com

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Kick Support

@KickSupport

7 months

Thanks for all of your feedback 🙌 The report functionality will become more advanced as we build the platform further For now, if you believe context has been missed, email support @kick .com with necessary timestamps or clips

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Kick Support

@KickSupport

8 months

Here is what a member of your community needs to make sure is toggled to receive word that you've gone live. Gotta charge my phone.

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Kick Support

@KickSupport

10 months

@streamlabs Check out our guide

How to Stream to Kick from your Mobile Phone | Kick.com Help Center

How to stream from your mobile phone, Stream to Kick from your Android Phone, Stream to Kick from your iPhone, Streamlabs Mobile settings

help.kick.com

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Kick Support

@KickSupport

8 months

This is what a noti that is "on" for DESKTOP looks like.

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Kick Support

@KickSupport

9 months

@zachbussey We have dedicated researchers who assist in improving site security. We actively receive reports relating to security on the site and have a private bug bounty. Researchers can contact us via email at any time support @kick .com ✉️

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Kick Support

@KickSupport

2 months

Read here

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Kick Support

@KickSupport

9 months

@Nethyr_AI We have dedicated researchers who assist in improving site security. We actively receive reports relating to security on the site and have a private bug bounty. Researchers can contact us via email at any time support @kick .com ✉️

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Kick Support

@KickSupport

9 months

👉 🔗

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Kick Support

@KickSupport

5 months

If you are still not able to see the changes, please update your app 🙏

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Kick Support

@KickSupport

8 months

✅ ✅

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Kick Support

@KickSupport

8 months

This is what a noti that is "on" for MOBILE looks like.

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Kick Support

@KickSupport

8 days

Upon gathering more information we will be sure to update Thank you for all of your feedback and reports 💚 Check out our help article for more info:

How to Stream on Kick.com | Kick.com Help Center

help.kick.com

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Kick Support

@KickSupport

9 months

@TheMsGolightly @KickStreaming Happy we could have helped! ☺️💚

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Kick Support

@KickSupport

10 months

@Papa_Capes @KickStreaming Glad the experience was a positive one for you! 💚

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Kick Support

@KickSupport

3 months

👉

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Kick Support

@KickSupport

10 months

@__Pooks__ @streamlabs Hey! At the moment you’ll need to log into your Kick Creator Dashboard with a browser to retrieve your stream key. You can do this on your mobile device or desktop. Keep an eye out for future updates of the Kick app 💚

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Kick Support

@KickSupport

10 months

@Mr_Legend64 Also working on improving our video player!

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Kick Support

@KickSupport

10 months

@Classy_Skater 💚💚