@Clara_1507
Bonjour
@Clara_1507
! Merci de nous avoir prévenu par rapport à l'existence de ce site. Sachez que ce site n'est en aucun cas associé à Farfetch. Nous avons déjà reporté cette situation à notre équipe légale. Merci beaucoup! Bonne journée.
@Amylia_T
Hi
@Amylia_T
, thanks for reaching out. We confirm this website isn't related to Farfetch at all. This is a fraudulent website and this issue has been reported to our legal team. We hope this has been helpful. Let us know if we can help you more, we would be happy to.
@JoycaOff
@farfetch
Hi! Our French speaking team is offline right now but we're happy to help in English. Send us a direct message with more information and we'll investigate.
Hi there
@nikushamen
We're sorry to hear of your experience and would love to look into this for you. We're currently unable to reply to your tweet directly. If you can DM us your order number, we can share this information with our Customer Service team.
@bgayajar7
مرحبا
Farfetch شكراً لتواصلك مع
يمكنكم ايجاد رابط القطعة أدناه، الرجاء تعديل البلد و اختيار القياس لمعرفة السعر المخصص لبلدكم
اتمنى لكم يوم سعيد
@cheickiina
Hi
@cheickiina
, thanks for reaching out!
Please consider that the website you mentioned is not related with Farfetch by any means. We have already reported it.
Let us know if we can help you more!
@ImJustLABv2
Hi, Thank you for sharing this information with us. Please note that this website is not affiliated with Farfetch and our teams are investigating this issue.
@BarstoolSyria
Hi
@BarstoolSyria
,
We are happy to confirm that we do have an essential worker discount for law enforcement. Click on the link below and click on the 'First Responder' tab to get started.
@NutKrukowski
Hi
@NutKrukowski
, thanks for reaching out! Kindly note that you can indeed search Designers. In our top horizontal menu you have the option to search through it. Thank you!
@El_tal_bobby
Hola El tio Bob, Gracias por su contacto!
Tenga en cuenta que FARFETCH es apenas una plataforma donde las boutiques y marcas venden sus productos. Por este motivo, FARFETCH no tiene tiendas físicas propias.
@jooeeIc
Hi
@jooeeIc
,
We apologize for the experience that you had with us. Kindly send us a direct message with your order number and query so that we can look into this further. We look forward to hearing from you.
@LawNatureslaw
Hi! If you're interested in this stunning sneakers, click here to go to the product page:
If you need more help, you can send us a direct message at any time.
@supperrstaar
Hi
@supperrstaar
,
This is the Balenciaga Track Sneaker. We no longer have this color on our site at the moment. You may put yourself on the back in stock list by clicking the following link:
Thank you
@WRB5vQws0rFHidg
Hi WRB5vQws0rFHidg! We offer a promocode for 10% off on your first purchase:10EMAILFFWEL. This is only for full priced items, on selected brands and must be above 150USD. To stay up to date, sign up for our newsletter - - . Hope it helps!
@BeatsByA
Hi Arnold! We are sorry but currently we do not provide assistance in German.
Please let us know how we can help you in English, if possible, or reach our customer service team directly by email or phone. You can find the contacts here:
Thank you!
@c_illidge
Hi Charlotte, We can advise we do offer free returns on all orders. We will provide all the necessary return documents to have the order shipped back to Italy.
@Moonsoon2k
Hi Moonsoon2k! We offer a promocode for 10% off on your first purchase: 10FFWEL. This is only for full priced items, on selected brands and must be above 150USD. To stay up to date, sign up on our newsletter - - . Hope it helps!
@pauynadamas
Me complace confirmar que incluimos el costo de los impuestos y aranceles en su pedido, por lo que no tendrá que pagar ninguna tarifa adicional si se encuentra en Argentina.
@judealtalhi
Hello!
Please see next the code and it's Terms and Conditions:
FFEMAIL10
Valid on full price items only and on selected brands only.
New season and permanent collection excluded.
Used once and not in conjunction with any other offer.
Wish you a good day!
@GlynnNimron
Hi
@GlynnNimron
, Thanks for reaching out!
We're pleased to know of your interest in purchasing with us.
After creating an account on our website, you can use the following promo code at checkout: Welc10
It is valid on full price items only, on selected brands. Thank you!
@elmbarkk5
Hello
Thank you for your contact. For your first purchase with FARFETCH you can use one of the following promocodes: 10FFEMAILTRWELG or 10EMAILFFQUWE if you subscribe to our newsletter.
Thank you for your interest and for shopping with us !
@0yQr03ZEI3kvRn5
مرحبا ,تحية الود والتقدير،أتمنى انكم في أفضل الأحوال،
ارجو منك تحميل البرنامج علي الهاتف .تفعيل حساب عبر الايميل التابع لك .
تزويد المنتج الي حقيبه المشتريات وتحديد المقاس وبلد الشحن حيث ان الاسعار تختلف حسب المقاس وبلد الشحن.
اتمنى لك يوما سعيدا .ولكم مني جزيل الشكر
@brettrobson
Hi, thanks for reaching out!
We are very glad to hear that your experience with FARFETCH has been pleasant!
If you will need anything else, you can always contact us back!
@noor_shop
Hi, thanks for reaching out!
We would be delighted to provide you with contact details for the relevant Farfetch team.
To inquire about becoming a retail partner, kindly email retailpartners
@farfetch
.com
We hope this has been helpful!
@AhmedAlmershed
Hi
@AhmedAlmershed
, Thanks for reaching out! At the moment, our Arabic speaking team doesn't provide assistance in Social Media, regrettably. We're pleased to know you're interested in the wonderful Louis Vuitton pre-owned logo buckle belt:
Thank you!
@awrkngwardrobe
Hi
@awrkngwardrobe
, thanks for reaching out! Good news, we have extended our return policy for the Holidays period! Follow the link below and select your shipping country on the top left corner to have the most accurate information:
Thank you.
@rodrigonogo
Hello
@rodrigonogo
,
Unfortunately, we can only assist in English at the moment. You can send your query to customerservice
@farfetch
.com or contact us at +16467913768 or +4402039622362 (Available Monday to Friday 8am-11pm GMT and Saturday to Sunday 9am-9pm GMT).
@ordenseiii
Hi, thanks for reaching us! We are sorry to know that you haven't received our promotional code. For security reasons we don’t share private information (emails) on social media. We invite you to reach our Customer Service so that we may provide it yo you!
@Croftt
Hi there, thank you for reaching out. Did you know we have a cool program called Second Life? Check it out by clicking this link here. Only available in certain countries at this time.
@genealodicas
Hi there! You may need to contact your payment provider. If you need further assistance placing an order, please contact us at +1 646 791 3768 or customerservice
@farfetch
.com.
@kira_elli_
Hi
@kira_elli_
, thanks for reaching out! We are truly sorry to hear that you are experiencing some issues in our website. Please note that we have reported this issue to our tech team. Apologies for this inconvenience and thank you for understanding. Have a lovely day.
@hhaamaad61
Hi
@hhaamaad61
,
Sign up for a FARFETCH account and use the promo code WEL10F to receive 10% off of your first order. Terms and conditions apply.
@kirenkpurewal
Hello Kiren, all items can be returned as long as they arrive unworn with tags attached. If you need more information about returning an order, please send us a direct message.
@manichfindekein
Hello, we're so sorry to hear that your purchase was out of stock. If you need any assistance, please feel free to send us a DM with your order details.
@HBenSalamah
Hi, We're sorry to see you are encountering an issue with the website. Our tech team is taking a look into this issue. We do suggest refreshing everything and trying again. Please let us know if you are still experiencing a problem.
@mariafe01832688
Hi Maria, we're so sorry to hear that you had this experience. Orders normally process without any issues so we would be more than happy to look into this situation. If anything hasn't been resolved, please send us a direct message with more information.
@NSKLOnline
Hello! Yes, we guarantee all items on our website are authentic. If you're not satisfied with your purchase FARFETCH offers free global returns!
@tiago_m5rtins
Olá
@tiago_m5rtins
, obrigado pelo seu contacto. Lamentamos o sucedido. Para que o possamos assistir da melhor forma, pedimos que nos comunique o número da sua encomenda? Atentamente.
@catacolombia91
Hi, thanks for reaching out. We're sorry to hear about your experience. Can you please private message us your order number so we can look into this? We look forward to hearing from you.
@gigialta
We're so sorry to see that the size you're interested in isn't selling at the price you wanted. You'll see that this item's price changes depending on the Farfetch partner selling it but not based on size. If you need more info, feel free to send us a DM.
@gracelovesldn
@gracelovesldn
,
We have already passed your order to "Delivered", so you should now be able to initiate this return.
We hope this has been helpful. Let us know if you need any other assistance. Thank you!
@JayMcr
Hi
@JayMcr
, thanks for reaching out ! We still have available the size & fit option. If there is no information for a specific item, we apologize for this situation. Feel free to DM us with the Farfetch ID so we can provide more info. Let us know if you need further information.
@nofi2030
Hi
@nofi2030
you will be able to check the price by clicking here: just make sure the country that the item is being shipped to is selected on the right top corner of the page.
@YxngEsco
Hello, thank you for contacting us! If you're interested in working with Farfetch, we suggest submitting your information to our general application:
@BernierJuline
Bonjour! Merci de nous avoir contacté!
Nous vous remercions de nous avoir alertés. Veuillez noter que ce site n'est en rien affilié à Farfetch. Nos équipes sont actuellement sur ce problème.
N'hésitez pas à revenir vers nous si besoin!
@womanwriting3
Hi, thanks for reaching out!
When you shop at Farfetch you are shopping pieces from the very best luxury brands and boutiques around the globe. We can assure you that all products available on site are 100 percent authentic.
@ooooothatsher
Hello Thanks or reaching out! We're happy to update on this but first, can you please send us a direct message with more details of your order? Have a great day!
@ligayaedulan
Hi
@ligayaedulan
, Thanks for reaching out!
We're pleased to know you're interested in the wonderful Balenciaga Triple S sneakers.
You can know the price by choosing your size and shipping country at checkout:
We hope this has been helpful. Thank you!
@Bwaaarf
Hi
@Bwaaarf
, thanks for reaching out! Please note that this website is not affiliated with Farfetch and our teams are investigating this issue. We are sorry for any misleading information provided there.
Let us know if we can help you more !
@itshealthcrime
At Farfetch you have access to the world’s greatest selection of luxury, purchased and shipped to you directly from our partner brands and boutiques around the globe from established luxury brands to the most interesting new designers.
@athkar8985
Hi
@athkar8985
, thanks for reaching out.
We are pleased to hear of your interest in purchasing with us! We would invite you to subscribe to our newsletter in order to receive a 10% promo code:
We hope this is helpful. Thank you!
@sophiabrittanx
Hi there, please contact our customer service team via email at customerservice
@farfetch
.com or via phone at at +1 (646) 791-3768 or +44 (0) 20 3962 2362 for a current list. We look forward to hearing from you and are happy to help.
@agabygzz
Hola Ana,
Actualmente no hay códigos o promociones activos. Solo nuestro equipo de marketing sabe cuándo serán las próximas campañas.
Tenemos promociones y campañas regulares durante todo el año y estoy segura de que pronto surgirá una nueva oportunidad.