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DIRECTV Help Profile
DIRECTV Help

@DIRECTVhelp

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👋 Need help? We’re here for you!

Joined August 2009
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@DIRECTVhelp
DIRECTV Help
5 months
@MaNoLObRoWn13 DIRECTV appreciates you, Manolo. ^LorieE
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@DIRECTVhelp
DIRECTV Help
7 days
@Elyboi_IsYes Hey, @Elyboi_IsYes . We came across your post, and thanks for being our advocate! We appreciate you! 💙 ^KimG
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@DIRECTVhelp
DIRECTV Help
1 year
@Lilobri Hello Lil. We will be glad to have you in our family. With DIRECTV, you can have a wide variety of programming to satisfy all your interests. You'll find more information here ^DylanT
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@DIRECTVhelp
DIRECTV Help
2 years
“We’re aware customers are temporarily unable to stream NFL Sunday Ticket through the app, and will share more when we restore the programming.”
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@DIRECTVhelp
DIRECTV Help
3 months
Some DIRECTV via Satellite customers are experiencing error code 771 on multiple local and national channels. We're aware and working to resolve.
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@DIRECTVhelp
DIRECTV Help
2 years
@Mike4KT_ Hey Mike, we're sorry that you want to cancel your service. Please meet us in DM, so we can look into the options on your account to keep it active. ^MariaC
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@DIRECTVhelp
DIRECTV Help
5 years
We have entered into a new multi-year content carriage agreement with CBS Corporation. To our customers, we regret any inconvenience and thank you for your patience.
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@DIRECTVhelp
DIRECTV Help
1 year
@gaymouthofsouth Hello, thanks for your comment. DIRECTV made clear to Newsmax over the past several months that it would like to continue offering their content; however, the network is now demanding significant fees that DIRECTV would have to pass on to its broad customer base. ^CindyB
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@DIRECTVhelp
DIRECTV Help
2 years
We recognize we didn’t meet expectations on Sunday for customers looking to stream some of the games, and we want to apologize. While it won’t bring the games back, we plan to reach out to those affected to automatically reimburse them for week two.
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@DIRECTVhelp
DIRECTV Help
7 years
@dcasapwarren We'd like to help - please message us with more info so we can investigate. ^ATTCareTeam
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@DIRECTVhelp
DIRECTV Help
4 months
@DanAdam16613173 DIRECTV appreciates you, Dan. ^BaiG
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@DIRECTVhelp
DIRECTV Help
1 year
@writecrmerrell Hi Chaya. Good question! Our subscribed customer will not be affected by these changes with HBO Max. You can keep enjoying your favorite programming as usual! Thank you for being a loyal customer of DIRECTV. 💙^LuisaV.
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@DIRECTVhelp
DIRECTV Help
10 years
The @SECNetwork will go live at 6PM ET on Ch. 611. The program guide will be updated in time for tonight's launch.
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@DIRECTVhelp
DIRECTV Help
3 months
Final: Following a space event, our team of engineers and rocket scientists repositioned the satellite and have successfully restored all channels.
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@DIRECTVhelp
DIRECTV Help
5 years
Unfortunately, CBS has put our customers into the middle of its negotiations by pulling its local CBS stations in 14 cities. We want to get your channels back into your lineup as soon as possible.
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@DIRECTVhelp
DIRECTV Help
1 year
@xtrememousey Hello. We made clear to Newsmax over the past months that we'd like to continue offering its content; however, charging those fees to our customers, is not an option. Then, we added a new conservative commentary channel (The F1RST). I'm ready to help you. ^DanielM
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@DIRECTVhelp
DIRECTV Help
10 years
@SEC_Logo We will be in discussions on how to provide SEC Network at the best value for our customers. Expect more info closer to launch
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@DIRECTVhelp
DIRECTV Help
11 months
@pb_bryan Hola, nosotros amamos los deportes, pero para el 2023 no contamos con los derechos para transmitir la MLS. ^JairoD
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@DIRECTVhelp
DIRECTV Help
7 days
@mtcat101 We miss you too, mtcat101! A lot has changed since you left. If your needs change, DIRECTV is always here for you. 💙 ^MariaB
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@DIRECTVhelp
DIRECTV Help
8 years
The affected HD channels are back up and running normally. The technical issue has been resolved and we apologize for the inconvenience.
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@DIRECTVhelp
DIRECTV Help
3 months
Update: Some satellite customers are temporarily unable to watch HD channels because of a satellite positioning issue. We apologize for the inconvenience and appreciate our customers’ patience while we work to bring the satellite back online. In the meantime, satellite customers
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@DIRECTVhelp
DIRECTV Help
10 years
@jason_cook Hi Jason, our discussions with ESPN's new SEC Network are going well and we expect to provide the channel very soon.
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@DIRECTVhelp
DIRECTV Help
2 years
NFLST fans: We fumbled the ball yesterday. We missed the opportunity to deliver an exciting day of football. If you were affected by the difficulties yesterday, we will reach out to make this right. We thank you for your patience while we work on this!
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@DIRECTVhelp
DIRECTV Help
7 years
@airforce2100 We're happy to help you. Pls send us a DM with more details on what you're experiencing? ^ATTCareTeam
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@DIRECTVhelp
DIRECTV Help
10 years
@SteveeJO_86 No need to worry. Our agreement with AMC runs through the next few months and we’re working on renewing it.
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@DIRECTVhelp
DIRECTV Help
10 years
Viewers of WTHR - NBC in Indy and WBNS - CBS in Columbus, OH. We've reached and agreement to bring these channels back ASAP.
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@DIRECTVhelp
DIRECTV Help
5 years
Stations are returning today to any impacted homes, including CBS Sports Network and the Smithsonian Channel™.
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@DIRECTVhelp
DIRECTV Help
8 years
@kirstinm Please DM your DIRECTV account number. We're gathering info to determine whether this is a broadcast or equipment issue.
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@DIRECTVhelp
DIRECTV Help
7 years
@Tlong112068 We'd hate to see you leave! Send us a DM with your account info letting us know what we can do.
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@DIRECTVhelp
DIRECTV Help
2 years
"Today’s NFL Sunday Ticket games have returned for streaming. We will continue to monitor, apologize for the inconvenience and thank our customers for their patience."
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@DIRECTVhelp
DIRECTV Help
8 years
8 HD channels are impacted by technical difficulties and we’re working on fix. To watch, unhide SD channels: .
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@DIRECTVhelp
DIRECTV Help
10 years
@VitoViolante We appreciate your interest in JayMohrSports. I have forwarded your comments to management for review and consideration
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@DIRECTVhelp
DIRECTV Help
3 months
@gioisalive We miss you already, Gio. We seek to deliver unparalleled entertainment experiences where, when, and how people want it. A lot has changed since you left, and we are excited to share these innovations with you. To check our current deals, go to ^JenniferY
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@DIRECTVhelp
DIRECTV Help
8 months
News for our customers! 😀
@DIRECTVnews
DIRECTV News
8 months
On Sunday, @DIRECTV and Nexstar reached a new multi-year agreement to distribute Nexstar-owned stations and NewsNation to all DIRECTV, DIRECTV STREAM and U-verse customers nationwide.
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@DIRECTVhelp
DIRECTV Help
7 years
@ismailkidd Hi there! The app store for your device is here: Let us know if it helps. Thank you! ^NebG
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@DIRECTVhelp
DIRECTV Help
5 months
@KHVideo Your opinion matters to us, Kevin. DIRECTV remains steadfast in its commitment to bring customers the best programming at a fair and reasonable price. Feel free to send us a DM if you need help. ^JohnI
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@DIRECTVhelp
DIRECTV Help
1 year
@isaiahChairez1 We want you to stay as part of our family, we get how important is for you to watch favorite basketball programming. Please DM us with more details about the issue, we'll be glad to step in. ^LauraT.
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@DIRECTVhelp
DIRECTV Help
8 years
Stay up to date on #HurricaneMatthew coverage on our dedicated severe weather mix channel, 205 + 600.
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@DIRECTVhelp
DIRECTV Help
1 year
@QueenKwan93 Hi there. I share your concern, and we're here to help you with any questions. Starting in May, HBO Max becomes Max! Customers will get access to an even deeper library of genres like true crime, documentaries, food, home, & more. Thank you for being part of DIRECTV. ^SebastianB
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@DIRECTVhelp
DIRECTV Help
1 year
@PaulaJSmith2001 Hello Paula. DIRECTV made clear to Newsmax over the past several months that it would like to continue offering their content; however, the network is now demanding significant fees that DIRECTV would have to pass on to its broad customer base. That is not an option. ^MariaO
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@DIRECTVhelp
DIRECTV Help
5 years
Unfortunately, Nexstar has removed stations from some of our customers’ lineups. We want to get them back as soon as possible. Learn more here:
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@DIRECTVhelp
DIRECTV Help
4 months
Great news for our customers! 😀
@DIRECTVnews
DIRECTV News
4 months
DIRECTV and TEGNA have reached a new multi-year distribution agreement covering TEGNA’s 64 owned stations in 51 Nielsen designated markets. All stations and programming will return to DIRECTV, DIRECTV STREAM and U-verse customers today.
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@DIRECTVhelp
DIRECTV Help
2 years
@megatron4336 Hey there, we are not ready to see you go, please meet us in a DM, along with the reason why you would like to cancel the service, we are here to help. ^CatalinaC
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@DIRECTVhelp
DIRECTV Help
5 years
@chrisdelia Hi Chris, DM us your account and contact info. We want to help.
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@DIRECTVhelp
DIRECTV Help
7 years
@NCSU84 We’re glad you decided to tweet us. We want to help! Can you dm us your accnt details? ^ATTCareTeam
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@DIRECTVhelp
DIRECTV Help
10 years
@DodgersNation We do intend to keep working to resolve this in the fan’s favor, we just didn’t agree to accept their latest proposal.
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@DIRECTVhelp
DIRECTV Help
4 months
@ChristineMLemke @ChristineMLemke Thank you for considering DIRECTV as your entertainment provider. For more information on our services, please visit We look forward to having you join us. Send us a private message if you need further assistance. ^KennethB
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@DIRECTVhelp
DIRECTV Help
4 months
@alliisbored It will be a perfectly well-crafted movie and a must-watch! ^ArianeF
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@DIRECTVhelp
DIRECTV Help
7 months
@RyanSevvy Thank you for choosing DIRECTV as your service provider. 💙 ^JhonB
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@DIRECTVhelp
DIRECTV Help
14 days
@Coach_Du4 Hi, there. We value your feedback. DIRECTV remains the leader of sports programming and is doing anything to keep sports interesting for all customers. ^RizzaA
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@DIRECTVhelp
DIRECTV Help
10 years
@MaroonWyatt Contract talks happen on different timetables with TV providers, so we have really just begun our discussions with SECNetwork
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@DIRECTVhelp
DIRECTV Help
7 years
@bradtheraider Our team can assist you. Pls send a DM with more details so we can look into this for you. ^ATTCareTeam
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@DIRECTVhelp
DIRECTV Help
10 years
The @SECNetwork is now live on channel 611. Enjoy!
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@DIRECTVhelp
DIRECTV Help
1 year
@StartSelectAdam Hello, we hope you enjoyed the Superbowl game with your family. Remember you can always reach out to us for any questions you have. DIRECTV remains the best choice for sports fans.
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@DIRECTVhelp
DIRECTV Help
8 days
@keltonfch Apologies for missing the game, Kelton. Feel free to reach out if it happens again. Thank you for choosing DIRECTV. ^AliceS
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@DIRECTVhelp
DIRECTV Help
1 year
@JeffPrice8 DIRECTV made clear to Newsmax over the past several months that it would like to continue offering their content; however, the network is now demanding significant fees that DIRECTV would have to pass on to its broad customer base. That is not an option. ^LinaF ^LinaF
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@DIRECTVhelp
DIRECTV Help
24 days
@DaVillainyo Your post caught our attention, @DaVillainyo . We apologize for any inconvenience caused by our technician's actions. Your feedback is taken seriously, and we will address the situation to improve our customer experience. ^ArmandoT
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@DIRECTVhelp
DIRECTV Help
11 months
@Eric98778326 Hello. We would love to have you back in our family, and we can check the available options for your budget, so you can get the best service at the best price. Please meet us in a DM for more information. ^MiguelP
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@DIRECTVhelp
DIRECTV Help
10 years
@carolealana With 24/7 reports WeatherNation provides detailed updates with the same weather data from the @NWS and @NOAA weather agencies
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@DIRECTVhelp
DIRECTV Help
6 years
Wishing you a joyous and Happy New Year! Welcome to 2018! 🎆
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@DIRECTVhelp
DIRECTV Help
1 year
@PaulTenorio We are so excited for MLS!
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@DIRECTVhelp
DIRECTV Help
10 years
GREAT NEWS: After successful negotiations, all Raycom Media channels have been restored and are now on air.
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@DIRECTVhelp
DIRECTV Help
8 days
@andrewyakgator Hi, there! DIRECTV is dedicated to providing customers with top sports options at competitive prices despite rising costs and competition. For account assistance, send a DM. ^RaymundA
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@DIRECTVhelp
DIRECTV Help
7 years
@Zen_of_Life We'd like to help - please DM us with more info so we can investigate. ^ATTCareTeam
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@DIRECTVhelp
DIRECTV Help
1 year
@DMSWC Hello there. We don't want to see you leave! 😟 Let’s connect on this. Customers pay for the full programming slate in their package since we cannot offer a la carte packages given the agreements we have with programmers. Please send us a DM so we can take a closer look. ^DuvanO
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@DIRECTVhelp
DIRECTV Help
7 years
. @DIRECTVService would like you wish you a #HappyNewYear 🎉
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@DIRECTVhelp
DIRECTV Help
1 year
@eddieclutch Hi, DIRECTV appreciates your feedback to improve your experience with our services. Let us know what we can do better. ^JuanM
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@DIRECTVhelp
DIRECTV Help
7 years
Wishing everyone a safe and happy Independence Day!
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@DIRECTVhelp
DIRECTV Help
1 year
@BWStripes17 We made it clear to Newsmax over the past months that we would like to continue offering their content; however, the network is now demanding significant fees that DIRECTV would have to pass on to its broad customer base. ^GabrielaM
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@DIRECTVhelp
DIRECTV Help
10 years
The @SECNetwork should now be showing up on channel 611. 24 minutes to air time. Make that 23 minutes.
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@DIRECTVhelp
DIRECTV Help
8 years
We’re in the process of confirming that all channels have been restored. We apologize for the inconvenience.
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@DIRECTVhelp
DIRECTV Help
10 years
@Charlie_cat16 While the concert is over tonight, It'll be re-broadcast tomorrow morning at 10 AM on The AUDIENCE Network, channel 239.
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@DIRECTVhelp
DIRECTV Help
1 year
@QualityBoxGuy We’d hate to see you go, Tony. If you’re looking for sports, DIRECTV will remain the only one-stop-shopping experience for fans thanks to our combination of local, regional, national, and international sports action that others cannot match.
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@DIRECTVhelp
DIRECTV Help
2 years
@cocoaliia Hey, we want to help sort things out. Please meet us in a DM with more details about what's going on with your account to get started. ^LuisQ
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@DIRECTVhelp
DIRECTV Help
1 year
@napoleonroybal Hello Napoleon, we understand that the loss of a channel is not an ideal situation. We are continually evaluating new content to provide you, and we expect to introduce new programming of significant interest. You can check for the latest updates. ^JennyE
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@DIRECTVhelp
DIRECTV Help
10 years
@DodgersBeat We are still in discussions on how to provide Time Warner Cable SportsNet LA at the best value for our customers
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@DIRECTVhelp
DIRECTV Help
7 years
@Ikeyo_1985 Our team can assist you. Pls send a DM with more details so we can look into this for you. ^ATTCareTeam
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@DIRECTVhelp
DIRECTV Help
1 year
@BJones121314 Hi Johnson. DIRECTV made clear to Newsmax over the past several months that it would like to continue offering their content; however, the network is now demanding significant fees that DIRECTV would have to pass on to its broad customer base. That is not an option. ^ClaudiaC
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@DIRECTVhelp
DIRECTV Help
7 years
A DIRECTV dish walked into a dinner party. The reception was great. Happy #NationalTellAJokeDay
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@DIRECTVhelp
DIRECTV Help
1 year
@axtonian57 Hi Scott. We made clear to Newsmax over the past months that it would like to continue offering their content; they're demanding significant fees that we would have to pass on to its broad customer base. Let's connect on DM to see the options that will keep you with us. ^EdgarF
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@DIRECTVhelp
DIRECTV Help
1 year
@cinnamon11141 Hello. DIRECTV is committed to offering you the freedom to watch any of this broadcaster's shows anytime. To better assist you, please let me know what show you are trying to enjoy and your Zip Code. We are ready to improve your experience. ^LauraA
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@DIRECTVhelp
DIRECTV Help
8 years
Multiple national channels are experiencing loss of audio and video. We’re working to restore your service. Thanks for your patience.
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@DIRECTVhelp
DIRECTV Help
11 months
@ScullysDad1971 We realize the relevance of enjoying your favorite channel. Stay tuned to our social media channels for the latest updates with TCM with us. Thank you for choosing DIRECTV. ^LauraS
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@DIRECTVhelp
DIRECTV Help
1 year
@ClayFranklin Hello Clay, we know how important many channels are to its customers. DIRECTV is negotiating to reach a new deal with Newsmax. We appreciate your patience. For the most up-to-date information, please visit ^LuisV
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@DIRECTVhelp
DIRECTV Help
7 years
@mississippi1962 Oh, no we want to help figure this out! Please DM us for further assistance thanks. ^Keonij
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@DIRECTVhelp
DIRECTV Help
6 years
Countdown to Christmas has started! Tune into @HallmarkChannel or download the app to get your holiday started:
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@DIRECTVhelp
DIRECTV Help
9 years
@Cyrus_is_risen St Louis is no longer in the playoffs. They lost the division series against the Cubs
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@DIRECTVhelp
DIRECTV Help
7 years
@mississippi1962 we want you to feel you’re getting the service you deserve. Pls DM us your accnt info ^ATTCareTeam
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@DIRECTVhelp
DIRECTV Help
12 years
@thefourthnipple We're doing everything we can to get these channels back on the air. Stay tuned to http://t.co/WKAXdhp6
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@DIRECTVhelp
DIRECTV Help
5 months
@ThomasFahy12 DIRECTV continues to work with the broadcaster who owns these local channels to reach an agreement. Unfortunately, the broadcaster decided to exercise its right to prevent access for DIRECTV customers. ^HaendelL
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@DIRECTVhelp
DIRECTV Help
5 months
@SubBass49Tees Hello, you have our attention about the refund due to the visible jersey. Please DM us to gather more information and look for options for your refund request. ^JhonB
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@DIRECTVhelp
DIRECTV Help
8 years
Get a quick view of your @DIRECTV Equipment & an easy way to "Refresh" your Receivers.
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@DIRECTVhelp
DIRECTV Help
8 years
Need your @DIRECTV Remote to control multiple devices? Program your remote with these codes:
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@DIRECTVhelp
DIRECTV Help
8 years
Trick or Treat, like our tweet, we hope you have something sweet to eat! Happy Halloween from the @DIRECTVService Team! 👻 🍬🎃
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@DIRECTVhelp
DIRECTV Help
8 years
Please don’t restart your receiver to fix the issue. Once SD channels are unhidden, they may take a few minutes to appear.
@DIRECTVhelp
DIRECTV Help
8 years
8 HD channels are impacted by technical difficulties and we’re working on fix. To watch, unhide SD channels: .
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@DIRECTVhelp
DIRECTV Help
8 years
Did you hear? @DIRECTVService is rocking @ customer service...even on Twitter! Thanks for the s/o @HereComsTrouble !
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@DIRECTVhelp
DIRECTV Help
6 years
A redesigned guide will make finding what’s on now easier. Learn more about the changes happening to your DIRECTV experience at:
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@DIRECTVhelp
DIRECTV Help
9 years
@RubberNinja Ross, we would like to help. Can you please DM us the account# so that we can look into this for you?
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