Bombay people - if you (or any female friends/relatives) ever need a reliable, safe excellent female driver with a large car for airport picks drops etc, please save this number. 🚕
Husna is a legend and of course there is a backstory...1/3
My Uber driver just spent the entire 90+ min trip listening to English language classes on YouTube and practicing out loud (and then with me). He said he loves airport drops because he gets time to study. Mobile internet is an amazing thing. It's a good time to be a human.
Global friends; you can help India remotely 🌍.
Please donate to one of these causes. Most accept foreign cards (and if not message me and I'll give you my PayPal and do it for you)
+ Twitter - pls tag more
1/n
@Hemkunt_Fdn
Delivering oxygen
Anyone wondering what is happening in
#BuyNowPayLater
in the world's biggest digital market (🇮🇳)?
Today we put out our 2021 annual report with lots of consumer insights and learnings for the industry. 🔥
Some highlights (1/🧵)
Current panic-o-meter in India right now:
Normal people: 3/10
People who work for startups: 6/10
People who run startups: 7/10
Investors in startups: 10000/10
😕
The pandemic has wiped out 90% of her business and there's no clear visibility on when foreign tourism will return. She supports a large family as single mom. She's the hardest working person I know and a badass inspiration to all she meets. 🙅🏽♀️ 🚕
3/3
She worked as my driver a few years back and then successfully built and scaled her own business to run airport transfers for boutique hotels.
Her smiling face at the airport was the reason for we had many happy customers at
@abodehotel
2/3
Thrilled and excited to add
@GoldmanSachs
as a partner in bringing affordable, responsible and inclusive financial products to more people in our market.
It really feels like Day 0 🚀🚀
So many INCREDIBLE
#D2C
brands coming out of India right now. 🇮🇳 World-class products that I hope can be taken to the world 🌏
I import almost nothing these days and genuinely wish some of my UK/US friends could have access to the brands I do here.
Pls share more reccos 🙏
As severe lockdown commences in
#Bengaluru
...I pledge to spend this this weekend liberally dousing my local vegetable, coconut water and chai seller with gratuitous extras cash
Irony - I will save money in the next few weeks...they may not survive...please consider 🙏
As a measure against the pandemic, strict restrictions will be imposed in the state from May 10 to May 24. I appeal to all citizens to adhere to guidelines and co-operate with the government to contain the spread of the virus. Let us work together safeguard each other.
It's easy to be negative right now but another way to look at the situation in India is one of absolute awe at the way people are coming together and solving crazy hard problems, together. I was brought up in a country where this would definitely not happen like this. Grateful 🙏
Anyone who knows me knows I NEVER go ANYWHERE without my trademark accessory - a battery pack. I basically run my life of one of these and obviously
@XiaomiIndia
make the best. So I was quite chuffed to get my personalised version today! Thank you
@manukumarjain
and Mi
#MiFan
Xiaomi has built one of the most loved brands in India and they have a passionately consumer-focused philosophy which deeply resonated with our values as a company
@ZestMoney
@manukumarjain
@XiaomiIndia
When a picture tells a thousand words...
Monthly txn numbers on cards vs. UPI (and April/May were more of the same)
One example of why 🇮🇳 is THE most exciting
#fintech
market globally (dark winter or not)
#signalsvsnoise
I started a small fundraiser to give a Diwali gift to one group who is really struggling
Amazed how generous folks have been and not just with money, but also ideas for a sustainable solution 🙏
Help the Iconic Gateway of India Photographers
1/n
I have never been more bullish about the potential for
#Indiafintech
to SCALE as I am right now 🇮🇳
As always, I was too early - I’ve been in this space for 14+ years but that gives me the privilege of a long view…
Utterly stunned, devastated, and heartbroken at the loss of our beautiful
@pankhuri16
....
We first met in 2013 when I was supposed to help her hone her pitching skills - in fact, she taught me much more than I ever taught her...
Grateful to have
@QuonaCapital
and
@ReinventureFund
join our mission to make digital lending a reality for India. Grateful for continued support of our customers, employees and partners, as
@ZestMoney
marches forward on its mission to become the country’s largest EMI provider
.
@ZestMoney
has raised $20 million in fresh funding led by US fintech investor Quona Capital, as the consumer lending space in India gains traction
@Alnoor_ET
"Global Fintech Market Cap is less than 3% of Global Financials Market Cap
Compared to E-commerce Market Cap now 42% of Global Retail" (Tom Stafford, DST)
Only just getting started.🚀
#HongKongFinTechWeek
Playing with the big boys (and girls) now.
What's amazing is most of these brands are also our partners in lending to New to Credit. The fintech narrative is often focused on tech enabling UX/speed. Tech also enables collaboration and access.
#EMIforEveryone
Thank you
@ETtech
for this recognition. 🙏
More importantly, thank you
@ZestMoney
team for working tirelessly and passionately over the last 2 years despite all the challenges - I'm so grateful and proud of all that we do.
India Folks RT and help save some lives 🙏
My amazing colleague
@joy_nikhiljoy
whose family were affected by COVID, has created the first PLASMA donor exchange in India in association with
@ManipalHealth
They need all COVID survivors to register now 👇
Let me stick my neck out...lending is not a feature or a product. It is a core philosophy and needs extreme focus. The un-sexy truth of lending is that distribution is only a small piece of the puzzle.
Not normally one for self pics 🙈 but this incredible hand-stitched scarf deserves a post! Helping
@ZestMoney
with its new brand launch,
@priyashmita
at
@DerajBoutique
sent this beauty 😍😍
India is a ripe market for
#BNPL
with increasing smartphone penetration, cheap mobile data, ease of digital payments, and a stable regulatory environment that is
#DigitalFirst
.
2022 will be the year we see huge value creation in the category 🚀
"The first wave for disruption for Indian online commerce was COD. Then came demonetisation, when we saw a digital transformation in terms of payments. The third wave is affordability, which is powered by credit. Credit with commerce makes products affordable"
@ZestMoney
London is the second fastest growing tech ecosystem worldwide, ahead of San Francisco, New York and Shanghai 🚀
VC investment jumped from $3.5bn in 2016 to $10.5bn in 2020, according to
@dealroomco
&
@londonpartners
:
Happy Birthday
@ZestMoney
- time to reflect on the last four years and look forward to 2020...the year India shines as the Global leader in digital financial technology 🇮🇳
We are celebrating our 4th Birthday today. There's no better day than this to talk about the best year (2019) we had & what we achieved. Let's also take a sneak peek into what's in store for 2020
Here's a glimpse of how India shopped with Digital EMI
#4YearAnniversary
#ZestMoney
India took to
#BNPL
in a big way in 2021 and it emerged as a loved payment option across the country. We saw demand from 99% of pin codes.
We added the most customers in the 23-26 years age group but saw demand from 18 to 66-year-olds...
Toooo excited to announce our
@Apple
@ZestMoney
partnership today, driving mainstream affordability for Apple products.
Now even completely New-to-Credit Customers in Tier III cities are able to afford their dreams.
#MakingLifeAffordable
#EMIforEveryone
Yesterday I heard 3 stories of people being rescued by benevolent auto drivers whilst searching for hospital beds with +ve patients.
The crisis is creating many silent heros and highlighting selfless humanity everywhere 🙏
A plea: those who can, pls tip generously at this time
I went to buy a lamp from a roadside vendor. Incredible service, with full digital invoice direct to my WhatsApp courtesy of
@VyaparApp
🙌 and of course UPI payment courtesy of
@PhonePe
#IncredibleIndia
- leapfrogging the world 🌎 in digital adoption 🇨🇮
Excited and proud to be building in India at this time. Rest of the world better catch-up. 🚀🇮🇳
"Payments is the other huge success story. Forgetting your wallet at home is no big deal anymore. The money is in the phone"
(My first ever thread). We are all feeling helpless at this time and so here are some ways we can make a small armchair effort to those doing tireless work for those who are most deeply affected by this catastrophe.
1/n Uday foundation: homeless
#ETStartupAwards2021
The Woman Ahead: In the end, it all boiled down to
@ChapmanLizzie
’s perseverance. The ETSA jury highlighted this as one of her most significant attributes in a highly competitive financial services industry.
Millennials and Gen Z are loving the ease and convenience of BNPL. We saw 2X growth in millennials and 3X growth in Gen Z using BNPL. 🤩
Female customer base was up by 143% ♀️
Tier II and III cities continue to drive demand for
#BNPL
Nothing is more beautiful than solidarity.
In response to a Home Office immigration raid during Eid, the people of Glasgow mobilised, fought back and got their neighbours released 💕
An exciting step forward as we expand our network — we’re partnering with
@Amazon
to deliver
@Affirm
’s flexibility and transparency to select customers at checkout in the U.S.
Flexible-working
Unlimited sick leaves
Learning allowance for online courses
Generous insurance for self + 3 (+ parents)
PTO for mat/pat/adoption
Masterclasses with industry gurus
24/7 Mental health support for self + family
Free stipend on
@ZestMoney
for shopping 🤩
2021 was the year we saw a 300% growth in BNPL transactions, doubled our user base and tripled our merchant base, gained 50% share in the Indian BNPL market and 70% in the online
#PayIn3
no-cost offering
BUT...It is still
#DayZero
💥
But in India this was never the story. In India it's about banks, NBFCs and Tech companies working *together* to drive inclusion and affordability
This is why India will be the biggest market in the world for digital financial services 🚀🚀🚀🇮🇳
Absolute honour and privilege to represent Indian Fintech and all those working on Digital Public Infrastructure in this market at the
@g20org
event with
@BillGates
,
@AshwiniVaishnaw
and fellow female founders
Thank you
@amitabhk87
for this experience 🙏
We believe India will be the largest
#BNPL
and
#EmbeddedFinance
market in the world. More market cap will be created in India than anywhere else in the coming times. These will be India categories 🇮🇳
Lizzie Chapman, the co-founder of
#fintech
#startup
@ZestMoney
, which specialises in digital consumer lending, says the company is likely to hit an annual run rate of Rs 4,000 crores by the end of this year: | By
@itsmerajiv_07
We like "embedded fintech", but remember AfterPay wasn't worth $29 billion just bc they were embedded, but also b/c they are a trusted brand with 91% repeat customers.
Brand matters in fintech, even (sometimes esp) when you're embedded.
Excitingly, 2021 will stand out as a year that saw
#D2C
brands take to BNPL in a big way! We saw our D2C merchant base grow 10X in 2021
Legacy brands are upping D2C game too and affordability is key to driving sales.
D2C + BNPL will be a match made in heaven this year 😘
Woohooo - massively oversubscribed IPO for
@IndiaMART
(love that the employees feel as bullish as the street).
I've learnt so much over the last few years from
@DineshAgarwal
and team about how to build a profitable, scalable business and loved brand.
#Grateful
🙏
Really 😭 reading this... what a day for the ecosystem. Thank you
@deepigoyal
and
@zomato
fuelling all our dreams🙏
"But I hope that the fact that we are here, inspires millions of Indians to dream bigger than we ever have" 🇮🇳
Awesome event tonight, getting ready for
#IndiaFintechFestival
. Can't express what an exciting moment in history we are all witnessing and contributing to. Digital financial services will change the way economies function and India is leading the way.
#grateful
🇮🇳
The next 10 years will see the biggest value creation, innovation and impact the world has ever seen coming from
#DigitalIndia
🇮🇳🇮🇳
Honoured and grateful to serve the nation and my fellow dreamers 🙏
@anilarch
"If you are building tech or a platform to disburse money.... it is equally important to build a stronger solid platform to collect the money back"
@ZestMoney
According to SBI Card prospectus: The average number of credit cards outstanding per 100 persons in India was 2.2 as compared to 320.0 in the United States, 42.0 in China and 73.0 in Brazil 💳
These are prefect winning strategies! Many applauds for our FM
@nsitharaman
to take such powerful decisions. 👏🏼👏🏼
These will bring long term benefits and make India a super large economy. 🚀 🇮🇳
Onwards and upwards.
WORK UPDATE: After 5 exciting years at
@ETNOWlive
and tracking tech closely... I am moving on to lead Communications at
@ZestMoney
.
Have made some great friends along the way. This has been a memorable journey. Super thrilled for the new innings!
PS: Will miss the camera😄
Festive season is massive for the retail and e-commerce industry in India. 🎆
Consumer demand is at its peak and we saw people turn to BNPL for their purchases.
Customer applications were up 10X and transactions on our partners like
@Flipkart
@amazonIN
@myntra
were up 200%
BIG plans for growth this coming year
@ZestMoney
as we welcome
@Zip_AU
to our cap table and look forward to learning a thing or two from
@larrydiamond01
and the Zipsters 🚀🚀
Barisa Arvin at Koramangala
@StarbucksIndia
just remembered my name and order from when I used to regularly go to that shop 3 YEAR AGO. This guy is an inspiration in empathy, connection with customer and personalisation. And clearly I drink too much coffee.
Banks +
#BNPL
= happy customers 🏦
With 🇮🇳 at <3% credit card penetration, collaboration between financial institutions and
#FinTechs
is the way to drive access to credit (at scale). This will play out strongly in 2022 as
#BNPL
players partner with banks to build together 🤝