The Care Quality Commission account for health & social care professionals and provider organisations in England. See
@CareQualityComm
for info for the public.
Today we publish a report that explores how a number of high performing hospital trusts have used a systematic approach to quality improvement (QI) to ensure better patient outcomes and performance.
#qualityimprovement
Every day the manager at Birkdale Park Nursing Home in Southport, has been doing a video walk around the nursing home, which is then posted privately on YouTube. The private video link is emailed to relatives with a brief news update from the home. ❤️
#RespondingToCovid
We are delighted that Andrea Sutcliffe, our Chief Inspector of Adult Social Care has been awarded a CBE in the Queen’s New Year’s Honours List in recognition for her achievements and public service spanning over thirty years.
Here comes the bride! 👰❤️
Staff on our Head and Neck Ward came in on their day off today to help organise a wedding for a patient.
The bride Lesley was married on the ward she is being cared for on, to her partner of 15 years Nicholas 🤵
Congratulations Mr & Mrs Bailey 🎊💍
As well as celebrating 70 years of the NHS, today we're celebrating 70 years of social care!
Happy Birthday to social care 🎉🎂🎈We hope everyone who works to make a difference for people using social care services can celebrate today!
#SocialCare70
#NHS70
Important information on personal protective equipment for the care sector from
@DHSCgovuk
Free distribution of fluid repellent facemasks from the pandemic flu stock started yesterday.
Every care home and home care provider will be receiving at least 300 facemasks.
👏We're delighted to share that joining CQC soon will be Scott Durairaj as Director of Integrated Care, Inequalities, and Improvement, and Chris Dzikiti as Director of Mental Health
🥳Welcome to you both
@ScottDurairaj
@ChrisDzikiti1
Debbie Westhead has been appointed interim Chief Inspector of Adult Social Care and Registration and will take over the role when Andrea Sutcliffe leaves CQC at the end of the year. Read the full news story
We can't quite believe this day has finally come! Today we say goodbye and good luck to
@Crouchendtiger7
as she leaves CQC to take up a new adventure at
@nmcnews
.
Thank you, Andrea. We'll be working hard to maintain your commitment to people who use services and coproduction! 🙌
No one should think of their loved one wandering the streets confused, alone and scared. Everybody deserves safe, compassionate and high quality care
#Care
#BBCCare
We're looking forward to our first ever cross-sector coproduction event tomorrow. In the meantime, take a look at our Chief Inspectors' commitments to
#CQCcoproduction
Next month we are launching an exciting new improvement resource for adult social care -
@Crouchendtiger7
reveals all in her
@cmm_magazine
column this month
From all of us here at
@CQCProf
a HUGE thank you absolutely everyone working tirelessly throughout the pandemic to keep us safe!
Whether you are working in a care home, a supermarket, a hospital or anywhere else at this time... THANK YOU 💜
#clapforkeyworkers
#ClapForCarers
“
@RCollEM
is absolutely right that we must act now to ensure patient safety isn't jeopardised through issues like poor infection control, physical crowding & corridor care”
Prof Ted Baker on emergency departments & moving past the peak of the pandemic 👉
When something goes wrong in health and social care, the people affected and staff often say, "I don’t want this to happen to anyone else.". That's why we've launched learning resources to help providers avoid incidents that have happened elsewhere
It's fantastic to see so much support for
#ProfessionalCareWorkersDay
. We know how important care workers are in making sure people, their families and carers, receive high quality, safe, effective and compassionate adult social care
We're holding a roundtable listening event and we’d like to hear from frontline staff currently working in NHS maternity services 🤰
Find out more 👉
Register your interest 👉
When done well, DNACPR decisions are an important aspect of advance care planning. People should be fully involved in discussions about their care. It's vital we get this right & ensure better end of life care as a whole system.
#TalkEndOfLifeCare
Today is
#ProfessionalCareWorkersDay
- a day to celebrate the contribution people working in care make to improving people's lives all year round.
Thank you to all the
#SocialCareHeroes
out there making a difference every day 👏👏👏
We've just published our
#PromotingSexualSafety
report - have you seen it?
Thanks to all the families, care providers, charities and stakeholders who helped shape this report.
👉
When something goes wrong in health and social care, the people affected and staff often say, "I don’t want this to happen to anyone else.". That's why we've launched learning resources to help providers avoid incidents that have happened elsewhere
Dr Paul Lelliott, Deputy Chief Inspector for Hospitals and Lead for Mental Health talks about why getting it right for people admitted to a mental health ward is one of our priorities for 2019
(1/6) Ted Baker in
@Independent
from
@ShaunLintern
"NHS staff are doing their utmost to deliver the best quality of care they can, but the challenges they face are enormous and the burden they are carrying is heavy"
“It drives me to distraction when people say that the work in adult social care is low-skilled. The skills, the emotional intelligence and the patience we require people to have are just amazing.”
Read
@Crouchendtiger7
's full
@guardian
interview
We've launched the latest in our 'Learning from safety incidents' series - focusing on the risk of people developing hypothermia and what providers can do to keep people safe
Today we bid a fond farewell to Sir David Behan after six years as Chief Executive at
@CareQualityComm
. Read his reflections on 40 years of leadership in health and social care
In a new guest blog, Samantha Riley of
@NHSEngland
talks about Statistical Process Control - a tool used by trusts featured in
#SustainingImprovement
- and how 'plotting the dots' can encourage more sophisticated conversations about changes in performance
Dr Rachel Buckley a locum GP in South Yorkshire carried out virtual ward rounds at care homes, so that she was able to see patient faces via video call. She then phoned the next of kin of each patient to reassure them that their loved ones were being supported.
#RespondingToCovid
Christmas should be all about kindness, so thank you to everyone who is spreading a bit of kindness by taking care of those who need it over the festive period 😊 🌲 👬
We are OUTSTANDING!
We're celebrating after being awarded the highest possible quality rating – 🎉Outstanding🎉 – by the CQC.
“It is testament to the expertise, compassion + dedication of every member of the Trinity family"
Full story + report 👇
Nothing makes our heart sing on
#Valentines
more than outstanding care 😍 😍
Congratulations to
@CastleSupported
in Clitheroe, Lancashire who have been rated OUTSTANDING for the second time! 💙 💚 💛 💜 ❤️
We have produced a briefing for health and social care providers to help them understand the new nursing associate role and what it means for services
#futureNA
And it’s open! Our register for nursing associates is now open. Nursing Associates who have newly qualified can now submit their application to join our register
#futureNA
🎉🎉 -
In her column for providers this month
@Crouchendtiger7
, Chief Inspector of Adult Social Care, talks about how we can encourage improvement to deliver outstanding care for all and why this matters:
Staff across the country are working tirelessly in both health and social care to provide safe and efficient care to those who need it the most, yet something is still missing
#Care
#CareAware
People from a BME background are less likely to raise their concerns about standards of care they receive. CQC want to hear about your experiences of care – not just poor care but examples of good and outstanding care too!
#DeclareYourCare
Nurses, midwives, porters, AHPs, cleaners, IT and comms pros, doctors — the list of
#OurNHSPeople
working incredibly hard goes on and on. It's a challenging time for the NHS, which is why we’re launching a new staff support helpline and text service. 📞💬
It's that time again... To say a huge THANK YOU to all of the front line staff, key workers and everyone else working tirelessly to keep us safe and get us through COVID-19 👏👏👏
Thank you thank you THANK YOU🥰
#ClapForCarers
#ClapForTheNHS
#clapforourkeyworkers
📣Calling all health and social care workers
We're developing our new regulatory model, exploring what our assessment framework and approach could look like using I/We statements created by
@TLAP1
& National Voices.
Find out more & take the survey -
#BBCCare
tonight reminding us all that people with dementia are just that - people. Everyone deserves to be treated with dignity, respect and understanding
#Care
All providers of NHS care or other publicly-funded adult social care must meet the Accessible Information Standard. Find out more about what this means for your service on our website
As we say happy birthday to the NHS, we reflect on everything that's been accomplished, celebrate the vital role our NHS plays and look forward as we build on the achievements of the last 72 years
#NHSBirthday
#ThankYouTogether
We've written a joint letter with
@CPA_SocialCare
,
@DHSCgovuk
and
@NHSEngland
to adult social care providers about data collection during the COVID-19 crisis. We set out what we're asking providers to tell us and why
We have published guidance on reducing harm from ligatures in mental health wards and wards for people with a learning disability in collaboration with the Mental Health and Learning Disability Nurse Directors Forum.
Learn more
@QAHospitalNews
have introduced the new role of Family Liaison Officer (FLO) to support and facilitate info between patients, their families and loved ones, and ward/ departmental teams across Queen Alexandra Hospital ❤️
#RespondingToCovid
#SharingGoodPractice
The government has launched a survey to help improve women’s health and care.
The survey is quick and easy to fill out and will help shape the future women’s health
strategy.
🗣️ Have your say
#TalkWomensHealth
@DHSCgovuk
📢 Our
#StateOfCare
report is now available on our website.
It's our annual assessment of health care and social care in England. We look at the trends, share examples of good and outstanding care, and highlight where care needs to improve.
👉
Have you heard our latest podcast? We speak to
@BolaOwolabi8
about health inequalities and the role of providers, systems and regulators in addressing them
Listen via your favourite podcast provider:
We've been hearing brilliant stories about the
#snowheroes
working to keep health and social care services running this week. Thank you to everyone going above and beyond to ensure people continue to receive the care and support they need.
📣 Adult social care providers 📣
Did you know we're publishing the answers to questions adult social care providers have asked us during the coronavirus outbreak ❓
We'll continue to update this dedicated page on our website as things change 🤜
Our review of the rise in detentions under the Mental Health Act concludes that action must be taken to address underlying problems - reform of mental health legislation on its own is unlikely to reduce the rate of detention.
Today we celebrate 100 years of nursing regulation! On this day 100 years ago the Nurses Registration Act 1919 was passed in parliament.
Join us in saying thank you to all nurses and celebrate 100 years of professional pride!
#PrideInNursing
We might not clap for the NHS and social care at 8pm every Thursday, but this week is Professional Care Workers Week 2020, so we're clapping all day every day 👏 👏 👏
#PCWWeek20
Use the hashtag or visit to see what's happening
@CareWorkersFund
The use of restrictive practices can have a devastating impact on people and cause them trauma.
Our cross-sector policy position statement sets out what we expect from providers, and what people receiving healthcare services, have the right to expect:
Happy World Radiography Day! It marks the anniversary of the discovery of the x-radiation and is a day we celebrate the work of radiographers and therapeutic radiographers
#WorldRadiographyDay
We have published the results of our 2023 maternity survey.
This survey looked at the experiences of women and other pregnant people who had a live birth in early 2023.
Press release 👉
Full results 👉
It's
#CoproWeek
and time to shout about the importance of involving people in the services that they receive. Nothing about us without us!
@SCIE_socialcare
If care providers have immediate concerns over their supply of PPE, there is now a dedicated line:
The National Supply Disruption line
Tel: 0800 915 9964
Email: supplydisruptionservice
@nhsbsa
.nhs.uk
Merry Christmas from all of us at
@CQCProf
🎄🎄🎄
Thank you to everyone who is working over the festive period to keep people safe and well, we salute you!
Sepsis is a potentially life-threatening condition and kills 44,000 people in the UK each year.
Read Senior National GP Advisor Nigel Sparrow's surgery on
#sepsis
and what GP practices should be doing about it
Following an inspection earlier this evening, we’re delighted to announce
#DoctorWho
, also known as The Tardis Surgery (various location through time and space) has been rated Outstanding.
We saw exceptional caring & responsiveness, as well as innovative & unusual use of tech.
Last week
@Crouchendtiger7
gave evidence to the joint inquiry into the funding of adult social care. She talks about this experience in her column for providers this month
A round of applause and good luck wishes for
@NCFsharon
who is attending her last
#CQCcoproduction
session today. 👏👏👏👏
Sharon has been a valued contributor to many, many coproduction events and we will miss her enormously!
Read the latest COVID-19 updates for providers and professionals working in:
▪️ Adult social care
▪️ Healthcare services
▪️ Primary medical and dental services
We've developed a resource series to encourage learning from safety incidents. We describe a critical issue and look at what happened, what CQC and the provider have done about it, and the steps you can take to avoid it happening in your service
Merry Christmas!
#ThankYouNHS
and everyone
#CaringAtChristmas
! We're grateful for everything you do to make sure our loved ones are looked after over the festive period 🎄 🎅 🤶 🎄
Congratulations to South London and Maudsley NHS Foundation Trust for their recent rating of GOOD.
✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨
Check our website for the full report
To celebrate 70 years of the NHS we have published 70 stories highlighting individuals who have gone ‘over and above’ and made a significant impact on the care people receive across health and social care services
#NHS70
#NHS70Birthday