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@Ask_Spectrum

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Spectrum's support team. For other Spectrum info follow @GetSpectrum . Please restrict private info to DM's. For Spectrum's privacy policies, visit

United States
Joined January 2009
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@Ask_Spectrum
Ask Spectrum
3 months
The service interruption affecting subscribers is Wisconsin has been resolved. If there are still any issues with service, please contact us directly for assistance.
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@Ask_Spectrum
Ask Spectrum
3 months
We are aware of an outage affecting customers in Wisconsin. We apologize for the inconvenience and are working to resolve as quickly as possible. Thank you.
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Ask Spectrum Retweeted
@SpectrumA11y
Spectrum Disability
4 months
We are excited about "Here Comes Mavo", an animated series that aims to promote inclusive entertainment for all. This show is a powerful tool for promoting diversity, inclusivity, and communication. #HereComesMavo #Deaf #Accessibility #Spectrum @TDIforAccess @MotionLightLab
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Ask Spectrum Retweeted
@CharterNewsroom
Charter News
4 months
Disney+ Basic Now Available to Charter’s Spectrum TV Select Customers. Learn More:
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Ask Spectrum Retweeted
@GetSpectrum
Spectrum
7 months
Introducing the new Xumo Stream Box, available through Spectrum. Live TV, On Demand Movies and Shows plus the most popular apps, all in one place. It's streaming, simplified. #StreamingSimplified #xumo
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@Ask_Spectrum
Ask Spectrum
7 months
We have received confirmation that the issues with our Spectrum TV app have been resolved. If you are still experiencing issues with the app, please let us know and we're happy to assist further.
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@Ask_Spectrum
Ask Spectrum
7 months
We are aware of issues currently affecting the Spectrum TV App and are working to restore access. We apologize for the inconvenience that this has caused.
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@Ask_Spectrum
Ask Spectrum
7 months
The service interruption in the Carolinas has been confirmed as resolved. Please contact us directly if you're still experiencing any issues and we will be happy to assist you.
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@Ask_Spectrum
Ask Spectrum
7 months
We are aware of an outage affecting customers in the Carolinas. We apologize for the inconvenience and are working to resolve as quickly as possible. Thank you.
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@Ask_Spectrum
Ask Spectrum
8 months
We are aware of an outage affecting customers in the Carolinas. We are unable to offer an estimated time of repair, but crews are working to restore services as quickly as possible. We apologize for the inconvenience and thank you for your patience.
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Ask Spectrum Retweeted
@CharterNewsroom
Charter News
8 months
The Walt Disney Company and Charter Communications Announce Transformative Agreement for Distribution of Disney’s Linear Networks and Direct-to-Consumer Services. Learn More:
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@Ask_Spectrum
Ask Spectrum
8 months
We have received confirmation that the issues with our Spectrum TV app have been resolved. If you are still experiencing issues with the app, please let us know and we're happy to assist further.
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@Ask_Spectrum
Ask Spectrum
8 months
Our engineers are currently working to restore issues with the Spectrum TV app. We apologize for the inconvenience that this has caused.
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@Ask_Spectrum
Ask Spectrum
9 months
We have received confirmation repairs have been completed and services have been restored to affected customers in the Alabama, Georgia and Tennessee area. If you continue to experience any service issues, please reach out to us in a DM for assistance.
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@Ask_Spectrum
Ask Spectrum
9 months
We are aware of an outage affecting customers in Alabama, Georgia and Tennessee. We apologize for the inconvenience and are working to resolve as quickly as possible. Thank you.
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Ask Spectrum Retweeted
@CharterNewsroom
Charter News
9 months
Spectrum Opens Out-of-Home WiFi Access Points Across Hawaii to Aid Wildfire Response. Learn More:
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@Ask_Spectrum
Ask Spectrum
10 months
Just a reminder-- morning, noon, or night, our support team @Ask_Spectrum is here to help!
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@Ask_Spectrum
Ask Spectrum
11 months
We have received confirmation that the issue with ABC for CA customers has been resolved. If you are continuing to experience issues, please DM us for assistance.
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