#zebpayupdate
For all IMPS payments, you will need to submit payment reference number and attach a screenshot of payment reference number from your bank statement.
This is mandatory for IMPS payments. For more details, please check
In view of financial year ending and bank holidays, deposit orders placed via NEFT/RTGS and withdrawal orders will be processed tomorrow.
It is advised to place deposit order via IMPS for instant credit of funds.
We appreciate your co-operation and understanding in this regard.
To protect you against fake support handles, we will temporarily stop replying on social media.
The fastest way to get a resolution is via support ticket.
Please do not send personal info on social media. We will resolve EVERY ticket, but due to record volume it may take time.
Deposit Update: You will not be able to place a deposit order via PayU option from 4pm to 6pm today. Normal transfer option will be functional. PayU will continue to work normally after 6pm today. We regret the inconvenience. Thank you for your patience.
It is advised to check the minimum and maximum limits before placing a deposit order. For normal transfer, the minimum amount to place a deposit order is Rs 10,000. Refer all deposit and withdrawal limits here
@vonyitomi
Please note, our technical team is working on it. Please be rest assured we will surely notify all our user's if we introduce this functionality in Zebpay. Stay tuned! Thank you.
INR deposits and withdrawals have been paused in the Zebpay app until banks allow us again. But please note:
(i) Coin / Token deposits and withdrawals are ON
(ii) crypto-rupee and crypto-crypto pair trading is ON
#3yearsofzebpay
A big thank you to all our users for continued support and trust in making Zebpay the most trusted cryptocurrency exchange.
It truly has been a memorable and inspiring journey in spreading bitcoin and crypto love in India. Here's to many more! Keep Zebbing.
Scam alert⚠️
Do not communicate with such scam pages or any account claiming to be ZebPay.
Please be aware of fake social media pages and report them immediately.
We will never ask you to DM us or ask you to transfer any funds to any address.
Stay alert, stay safe!
🚨Safety alert🚨
Please do not communicate with such scam pages or any account claiming to be ZebPay. Please report them immediately.
We will never ask you for any personal details on any social media channel. We will never DM you or ask you to transfer any funds to any address.
As you are aware from our in-app messages, we are temporarily unable to process INR withdrawals due to unforeseen issues with our banking channels. Deposits, along with all other services (Quick trade, Exchange, Crypto Withdrawals and Lending) continue to function normally. (1/3)
Zebpay Knowledge Base is here to help you with FAQs. Please feel free to raise a ticket for requests, concerns or suggestions. Zebpay Customers must raise a ticket, as we cannot respond over DMs for user-privacy reasons. Link for both ⬇
Dear User,
Today we are disabling the rupee deposit and withdrawal options on the Zebpay app. This is being done in light of the bank account closures as per the RBI guideline.
More details here:
Zebpay users holding
#Aeternity
and
#Zilliqa
ERC20 tokens in their Zebpay wallet must withdraw their tokens from Zebpay. Learn more about the token swap in our official notification: $AE $ZIL
We are stopping our exchange. At 4 PM today, we will cancel unexecuted orders & credit your coins to your Zebpay wallet. No new orders will be accepted. The Zebpay wallet will work even after the exchange stops.
Read more:
@thsthatandthemb
Please note, you can send any crypto currency which is supported by Zebpay to anywhere to the globe from Zebpay wallet. Please make sure you need to enter correct receiving address. Thank you.
@nanye_eth
We request you to not use profanity in the future as it is not going to help us, help you.
The fee you are referring to is a one-time fee and only applicable if you wish to upgrade your KYC level from 1 to 2. There is no additional fee for further upgrades from levels 2 to 3
This charge is to cover the costs associated with the human efforts, infrastructure maintenance and added security measures required to provide you with the upgraded features and services.
@kavita899
We are reviewing your account further with the documents shared with us.
We will get back to you at the earliest with an update on the same. The same has been conveyed on the ticket as well as on TG. Your funds are safe
A fake URL (screenshot attached), circulated by a fake Telegram channel, by words and pictorial representations, indicates that it belongs to
@zebpay
. We at ZebPay do not have any association, affiliation or arrangement with the said URL. Users are requested to not engage with it
Please note: all exchange facilities on Zebpay will experience 30 minutes of down time from 3:00 AM to 3:30 AM UTC 5th Apr 2019 (Friday), for regular system maintenance.
🚨Safety alert🚨
This account doesn't belong to us. Please do not communicate with such scam pages or any account claiming to be ZebPay.
All our giveaways/airdrop distribution will only be announced on our website or via our official communication handle that is
@zebpay
A fake URL (screenshot attached), circulated by a fake Telegram channel, by words and pictorial representations, indicates that it belongs to
@zebpay
. We at ZebPay do not have any association, affiliation or arrangement with the said URL. Users are requested to not engage with it
Due to scheduled maintenance for 30 minutes today i.e. 27th June 2018, 8:30 PM IST to 9:00 PM IST, trading will NOT be operational. You will be able to send/receive cryptocurrencies and deposit/withdraw INR.
We regret the inconvenience. Thank you for your patience.
@bitcablenews
For each pair we add, we make sure we can provide proper liquidity and a robust trading environment. For that reason, we can't promise that every popular coin will be available on ZebPay.
We will announce new pairs in the app as we add them.
We are currently facing app issues where the orders are not getting cancelled. Be assured, we are aware of this issue and are working to fix this on priority. It will be resolved shortly. We regret the inconvenience
Update on Zebpay's Support for TRON Mainnet Swap:
All TRON withdrawals will be suspended from 21st June and deposits will be suspended from 23rd June. You will be able to trade TRON in INR and supported crypto-to-crypto pair.
Read complete update here:
🚨Safety alert🚨
We do not have any such giveaway. Please do not communicate with such scam pages or any account claiming to be ZebPay.
All our giveaways will only be announced on our website or via our official communication handle that is
@zebpay
@blanketfight11
INR withdrawals have been paused in the Zebpay app until banks allow us again. If you wish you to withdraw your INR amount from Zebpay wallet, then you have to transfer cryptocurrency to any wallet which supports withdraw feature. Thank you
Stay alert about fake text messages, emails or social media accounts that claim to be
@Zebpay
and carry similar branding. Help us take action and keep the crypto-world safe by raising a ticket: . Visit our website to know more:
@himanshuanshu95
Dear User
Thank you for writing to us.
As of now, we have introduced Bitcoin Cash, Litecoin and Ripple. We are going to introduce Etherium very soon. Stay tuned! Thank you.
📢 (1/2) Hi All! Please be informed, ZebPay has not entered into any arrangement with KoinX as claimed by KoinX. We do not recommend you to share any information/data with KoinX on the basis of the information being communicated by them without our consent.
@Rahulgupta1227
Hi, we're sorry for the inconvenience. For us to understand and resolve the issue, please share more information about it through the ticket at and we’ll have this resolved for you.
We are currently facing a delay with "instant deposit" and working with our banking partner to fix this on priority. We regret the inconvenience caused.
Hi everyone, We are facing a delay with our XRP and ETH withdrawals. Please be assured that this is at the top of our priority list and should be fixed within 12-24 hrs. Your cooperation is highly appreciated.
Hi everyone,
We are currently facing issues with "instant deposit" and working with our banking partner to fix this on priority.
All deposits made today and during the weekend are expected to be credited on the next working day.
We regret the inconvenience caused.
@Assshaikhh
We request you not to respond to fraudulent Twitter handles. Our official Twitter handles are
@zebpay
and
@zebpaysupport
. For further assistance, please raise a ticket on with your query and we'll be happy to assist you.
Hi Everyone, We are facing a delay with our XRP withdrawals. Please be assured that this is on top of our priority list. We will share an update on this thread as soon as the issue is fixed. Your cooperation is highly appreciated in the meantime.
Hi everyone, We have temporarily disabled BUSD withdrawals. All pending transactions will be refunded within 24 hours. We regret the inconvenience caused.
🚨Safety alert🚨
Please be aware of such fake emails (screenshot attached).
We will never ask you to transfer any funds to any account/address.
Our official email id will always have "" as the domain name.
Stay safe. Stay alert.
@Helloshanugupta
We are supporting BTC, BCH and LTC. We will inform users once we start trading in ripple and other currencies. Thank you for your interest and support.
All pending orders on or before 17th May 2018 will be canceled by system tonight, 14th June 2018, 12:00 AM. Once the order will be canceled, the respective balance will be credited back to you.
@alok9811
Dear Alok, Rest assured our operation related to transactions are running perfectly fine if there are any update regards to legality we will surely update our user by email. Thank you.
@pappuevil
Hi, For each pair we add, we make sure we can provide proper liquidity and a robust trading environment. For that reason, we can't promise that every popular coin will be available on ZebPay. We will announce new pairs in the app as we add them. Thank you
Hey everyone!
We are currently facing a delay in crediting your fiat withdrawals. We are working to fix this on priority and it will be resolved at the earliest. We regret the inconvenience caused.
User Caution: Crypto Scam Alert!
Zebpay does NOT do or support any giveaways. We request our users to use caution and understand the risks involved before getting involved.
Read & Share
@jitende44750905
As of now, we are not supporting the TCC but if in future it is introduced the users will be updated for the same. Moreover, Please go through this link to know which currencies do we support.
Thank you.
@AnkitKandoi
Hi, this fee is only for inactive accounts.
If you make even one trade per month or have an active lending contract, no membership fee will be charged.
Please refer to
@Skumara123We
’ve reported this through the relevant channels. Zebpay’s stance is clear that we do not support or endorse any such schemes. Please refer to our website
and support pages only, for all announcements and offers.
@abhi_guptasbp
As of now, we have introduced Bitcoin Cash and Litecoin. We are going to introduce Etherium and Ripple very soon.
Stay tuned!
Thank you for your support.
@NoobSubham
If the transaction is not credited to the account then for us to investigate we do need the customer to create the ticket so that we can investigate further. If you have any crypto deposit that is not processed then, share your ticket number here for us to resolve this. (1/2)
Hello Everyone, We are currently facing a delay with fiat deposits and working with our banking partner to fix this on priority. We thank you for your patience and understanding.
@maurya_reetesh
As of now, we have introduced Bitcoin Cash,Litecoin and ripple. We are going to introduce Etherium very soon.
Stay tuned!
Thank you for your interest.
Update on EOS & Augur token migration, Bitcoin address upgrade and upcoming new limits for whitelisted address
Read & Share
#zebpay
#bitcoin
#cryptocurrency
📢 Stay Alert 📢
(1/3) A website by the name ""; and another website by the name "" are currently engaging the general public for trading in cryptocurrencies/assets and other affiliated tasks.
Due to scheduled maintenance for system upgrades today, 7th August 2018, trade & send/receive transactions will NOT be operational from 8:00 PM IST for 3 hours.
All transactions will be back up by 11:00 PM IST.
We regret the inconvenience.
(2/3) ZebPay clarifies, in the larger public interest, that it is not associated with, nor is affiliated to, the said "zebpayfx", and has not authorized either of these two entities to utilize ZebPay's name, logo, or other intellectual properties.
A fake URL (screenshot attached), circulated by a fake Telegram channel, by words and pictorial representations, indicates that it belongs to
@zebpay
. We at ZebPay do not have any association, affiliation or arrangement with the said URL. Users are requested to not engage with it
@ZaffLionheart
@zebpay
Hi, We appreciate your feedback. This is just the beginning. There are more trivia questions to come and also contests along the way. We won't disappoint you with the prizes! Stay tuned😍⌛️
🚨Safety alert🚨
Please do not communicate with such scam pages or any account claiming to be ZebPay. Please be aware of fake social media pages and report them immediately.
We provide account-related support only via a support ticket on
Please be assured that we are working diligently on a swift resolution. In the meantime, we apologize for any inconvenience this may cause and would like to assure you that, as always, your funds are safe and secure with us. (2/3)
@Longliveajay
We are supporting BTC, BCH and LTC. We will definitely inform users once we start trading in ripple and other currencies. Thank you for your interest and support.
Hi everyone!
We've successfully implemented the Paris update pertaining to the
#Ethereum
Merge on ZebPay.
#ETH
and
#ERC20
deposits and withdrawals are now operational.
We shall update you as soon as INR withdrawals are enabled once again. Thank you for your understanding and patience.
P.S - We request you to please avoid raising multiple tickets with respect to fiat withdrawal since this shall not assist us in expediting the issue fix. (3/3)