This is easy work: 1 complaining 2 pretending 3 blaming 4 judging 5 resenting 6 ignoring 7 lying 8 waiting 9 controlling 10 bulling This is hard work: 1 inspiring 2 learning 3 teaching 4 trusting 5 empowering 6 building 7 connecting 8 growing 9 helping 10 influencing