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@railandroad

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The Office of Rail and Road is a non-ministerial UK government department, protecting rail and road users. We do not respond to complaints here.

United Kingdom
Joined November 2012
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@railandroad
ORR
2 days
With industrial action taking place today and over the next few days, please check before you travel. If your train is disrupted or cancelled you might be entitled to a refund. #KnowYourRailRights
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@railandroad
ORR
5 days
Interested in a career at ORR? The posts currently available, include: 🔹 HM Principal Inspector of Railways - Channel Tunnel 🔹 Apprentice Finance Executive 🔹 Environmental Specialist If you want to make a difference, apply at:
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@railandroad
ORR
6 days
We’ve published a new data dashboard to help train operators use network capacity (access rights) better in the future. It will also help us hold the rail industry to account, in passengers’ interests – find out more ➡
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ORR Retweeted
@WFrail
Rail_Waterfront
7 days
Will Godfrey, Director of Economics, Finance and Markets from @Railandroad discusses PR23, the platform for investment and a customer-focused railway in uncertain times #RailForum24
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@railandroad
ORR
8 days
We're pleased to see positive action from train companies to make information sent to passengers about changes to their booked journeys clearer, following our review. Read about the improvements made:
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ORR Retweeted
@networkrail
Network Rail
11 days
⚠️ Always stand behind the yellow line on a platform - don't get distracted like this 👇 🎥 Archive (Filmed from a position of safety.) #Safety
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@railandroad
ORR
12 days
Missed any episodes of our Rail and Road Pod? Listen back and follow ⬇️ Apple Podcasts - Spotify - The pod brings together a series of conversations on issues impacting Britain's railway and England's strategic road network.
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@railandroad
ORR
12 days
Interested in a career at ORR? We currently have exciting job opportunities in specialisms including: 🔹 Regulatory analysis and economics 🔹 Rail safety 🔹 Corporate finance 🔹 Environmental policy If you want to make a difference, apply at:
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@railandroad
ORR
13 days
Over on our blog, Haydn Gill from our #Highways team discusses how we hold National Highways to account on its target of no net loss of biodiversity by 2025. Learn more ➡
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@railandroad
ORR
14 days
ICYMI: Our report reviewing the reliability of lifts at stations on GB's rail network found an average of more than six faults for each passenger lift over a year from October 2022. Read more ⬇
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@railandroad
ORR
15 days
We've published our business plan for 2024 to 2025. It sets out what we aim to achieve to meet our strategic objectives: 🔹 a safer railway 🔹 better rail customer service 🔹 value for money from the railway 🔹 better highways Learn more 👉
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@railandroad
ORR
15 days
Our engineers play a crucial role in dealing with the effects of climate change on the #railway . Over on our blog, Andy Barron discusses his role as an engineer in sustainable development ➡
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@railandroad
ORR
15 days
As we celebrate St George's Day, take a look back at our station usage stats for April 2022 to March 2023. These were the top 5 in England 🏴󠁧󠁢󠁥󠁮󠁧󠁿 London Liverpool Street had the most entries and exits at 80.4 million. #StGeorgesDay
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@railandroad
ORR
16 days
Today is #EarthDay 🌍 We’re working across rail and road to mitigate the impacts of climate change and hold @networkrail , @NationalHways and others to account on their environmental targets. Learn more about our work in this area on our blog ➡
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@railandroad
ORR
19 days
Latest stats show 19 operators reported pre-cancellations due to non-availability of staff or rolling stock between April 2023 and March 2024. This adjusts their official Cancellations score. The adjusted Cancellations score for the GB network was 4.2%.
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@railandroad
ORR
19 days
We've published our business plan for 2024 to 2025. It sets out what we aim to achieve to meet our strategic objectives: 🔸 a safer railway 🔸 better rail customer service 🔸 value for money from the railway 🔸 better highways Find out more 👉
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@railandroad
ORR
20 days
Our report, published today, found some disabled passengers experience accessibility difficulties with the rail complaints process. There is also a lack of awareness of how to seek redress for booked assistance failures. ➡️
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ORR Retweeted
@railandroad
ORR
28 days
This month marks the start of a new five-year rail control period. Will Godfrey explains our role in holding Network Rail to account on how it delivers for #railway passengers and freight users 🚉 Learn more 👉
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ORR Retweeted
@NetworkRailSCOT
Network Rail Scotland
23 days
🛑 11-year-old Harrison Ballantyne tragically lost his life when he was electrocuted by overhead power cables after straying into a rail depot to retrieve a football. He was hit by 25,000 volts of electricity. There was nothing his friends or paramedics could do to save him.
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@railandroad
ORR
23 days
Will Godfrey, our Director of Economics, Finance and Markets, will be speaking at the Rail Industry Forum on Wednesday 1 May. Find out more 👇 #RailForum24
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