@pranavpanpalia5
Hi Pranav! We have successfully refunded the amount of Rs.5000 to your Paytm account against the order ID 20***************06. We request you to kindly check the same in your wallet history under the passbook section. Thanks!
@ank544547499
Hi, your concern is important to us. We are looking into it and our team will reach out to you. Moreover, avoid sharing your personal details on public platform, best is to DM us. Thanks!
@pranavpanpalia5
Hi Pranav! Your request has been forwarded to the respective merchant. As soon as we get a response from the merchant, we will update you on the status. Please avoid sharing your personal details in public, best is to DM us. Thanks!
@vikaasmsachdeva
Hi Vikaas, this is not the experience we strive to deliver to our customers. We have added the refund of ₹5220.93 to your account under wallet transaction ID 27XXXXXX73 against the transaction at Shree Balaji juice centre. (1/2)
@AshwiniBJP
Hi Ashwini! We do keep our users informed on a regular basis that we are not running these offers or campaigns. Moreover, please share your registered mobile number via DM, we will take action on the user as well as report this fraudulent SMS to the telecom operator. (1/2)
Hi
@KANHU90904
,
Kindly ask Cuttack police to mail at cybercell
@paytmbank
.com account activation directives in form of NOTICE u/s 91CRPC along with I.O. stamp & signature. Thanks!
@chiraneie
Please note that with effect from 15th October 2020, a surcharge of upto 2% will be applicable on users who have been flagged by our system for abusing the facility of wallet to bank transfer by taking money from credit/ debit card to bank account. Thanks!(6/6)
@RealMaxtern
Hi Maxtern, Sorry! We will need more details to be able to assist you. For faster resolution of your query, please DM us your Paytm Order ID/Transaction ID along with your registered mobile number. Thanks!
Please note that delivery of product/service depends solely on merchant's service and delivery policy. Hence you are requested to reach out to merchant for any issue related to product/service delivery. (2/2)
@SanjayNamburi
Nominal fee is applicable since we pay high charges to your bank/payment network when you add money using credit card. We request you to kindly use UPI, net banking or Debit card options to add money to your Paytm wallet without any fee. (2/4)
@rautsnjay61
हाय भैरव! हमने सबसे बड़ी जरूरत वाले समुदायों में उपन्यास कोरोना-वायरस के प्रसार को रोकने और प्रबंधित करने में मदद करने के लिए भारत फाइट्स कोरोना अभियान शुरू किया है। आप Paytm Android App और वेबसाइट पर 'दान' अनुभाग के तहत योगदान दे सकते हैं। धन्यवाद!
Your positive feedback encourages us immensely! We are delighted to receive your appreciation on resolving your query successfully. Your feedback is important to us. It is a delight to have interactive users like you 😊
#CustomerSatisfaction
@paytmbankcare
Hey thanks for the quick resolution. Somehow I felt the support was far better here. Request you to add a simple raise ticket option on your app instead of going on and on with FAQs and reaching nowhere. But thanks again!
Yay! We just want you to know that you made our day, Pushpa!
It’s always lovely to hear that our team could help you out in the quickest possible way!
Thanks a ton!
#HappyWeekend
#PaytmCares
@manishmohindra
@vikrammauryali1
Hi Vikram, we are here to help you. Please share query reference no. (if any)/ registered mobile number along with the error screenshot via DM so that we may assist you in a better way. Thanks!
@JunejaSahab
Hi Manish, our team is working on your concern. We will get back to you with an update at the earliest. Your patience is highly appreciated. Thanks!
@Manharsodhi1
Hi! Paytm Rupay Card offers unique and one of its kind feature where customer can receive the money directly to the savings account by just scanning the QR code which is printed on back of the Paytm Rupay physical debit card.
@thisisamanpatel
Hi Aman! Please share query reference no. (if any)/ registered mobile number via DM so that we may assist you in a better way. Thanks!
@SandisGirish
Hi Girish! We can help you through and get this reconciled. We request you to share the following details
1-Date of Invitation
2-Invitee Mob Number
3-Txn ID and TXN date OR screen Shot of TXN id
We will look into the matter and will get back to you at the earliest. Thanks!
Thank you for the shoutout! 🤗 We're delighted to have made a positive impact and resolved your concern. 🎉 Your happiness is our top priority, and we'll continue working hard to ensure you have an amazing experience with us.
#PaytmBankCares
#CustomerHappiness
@BolatAbhi
@ShieldVoC
Hi, thanks for reaching us. We are prioritizing your request and share the update on the query reference number 3162844909 itself. Thanks!
@sahil10921688
@Manik28605901
Hi Manik, we are unable to fetch details from the given information. Kindly share the Paytm order/ transaction id along with your registered mobile number via DM so that we may assist you in a better way. Thanks!
Your tweet made our day! 😍We're so happy to have resolved your concern and made you feel valued.
Our mission is to create magical moments that will stay with you forever. Let's continue this wonderful journey together and make more extraordinary memories! 🌈✨
#PaytmBankCares
@paytmbankcare
Customer Service did a great job in handling my case via DM.
Quick response ✅
I wish all other Banking and Wallet Platforms improve their response time to queries via Twitter post or DM’s.
Moreover waiting for
@PaytmBank
to restart their services. 🤞🏻
@jaybajajankit
प्रिय अंकित, हमने आपके द्वारा साझा किए गए विवरणों को प्राप्त किया है और इसे आगे बढ़ाने के लिए हमारी टीम को भी भेजा है। हमारी टीम उस बैंक खाते के संपर्क में आ जाएगी जिसमें आपने अनजाने में / गलती से राशि हस्तांतरित कर दी है और लेन-देन के लिए शुल्क वापस ले लिया है।
You're welcome! We're glad we could assist you promptly. Customer satisfaction is our top priority and we're here to help whenever you need us.
Thank you for reaching out and we appreciate your kind words!
#PaytmBankCares
#CustomerExperience
@ramkumarvijayan
@sudeshnr
Hi Sudeshna, we are here to help you. Please share query reference no. (if any)/ registered mobile number via DM so that we may assist you in a better way. Thanks!
We're overjoyed to hear that! Thank you for the positive feedback and for being part of the Paytm Bank family. We're here to make your experience memorable! 🤗
#CustomerFirst
#PaytmKaro
Thank you for the shoutout! 🤗 We're delighted to have made a positive impact and resolved your concern. 📷 Your happiness is our top priority, and we'll continue working hard to ensure you have an amazing experience with us.
#Paytmkaro
The merchant's bank will coordinate with the merchant on your behalf to take confirmation on service delivery and, they may take up to 15 days to accept or reject the request. We will get back to you as soon as we receive an update from the bank. Thanks! (2/2)
Hi Tejas, we're incredibly motivated and inspired by your kind words, driving us to maintain our commitment to delivering quick and efficient service.
Thank you for your kind support!
#PaytmBankCares
We're thrilled to have been able to assist you and solve your concern, Girish. Our team is always here to make sure you have an exceptional experience.🤗
#Paytmkaro
@one_by_two
Hi Atul, Thanks for highlighting this to us. It's a fraud SMS. Paytm will never call or send any SMS regarding KYC suspension, expiry, account blocking, or contests. These are sent by fraudsters to steal your money. (1\2)
@SporadicAditya
@tarunkumaragarw
Hi Tarun, we would want you to continue your association with us. Please share the reason for account deletion so, that we can resolve your concern. Thanks!
Yay! We just want you to know that you made our day, Shivank! It’s always lovely to hear that our team could help you out in the quickest possible way!
Thanks a ton!
#PaytmBankCares
#CustomerService
Hi Aman, we are thrilled to hear your feedback. We ensure that we are always there for the betterment of our customers. It makes us happy when we’re able to resolve your query but our hearts are full when we receive appreciation from our customers. 🙂📷
#PaytmBankCares
@__agnihotri__
@BikramR88180020
Hi Bikram, please elaborate your concern along with the query reference no. (if any)/ registered mobile number via DM so that we may assist you in a better way. Thanks!
Your enthusiastic response has set our spirits ablaze. We're motivated and inspired to continue serving you with promptness and efficiency. Thank you for your unwavering support! 😊
#CustomerExperience
@anikett92556136
Hi, We would like to inform you that the complimentary Domestic Airport lounge access provided on Paytm Payments Bank RuPay debit card has been discontinued from 9th Jan 2020, as per notice on the website on 10th Dec 2019.
(1/2)
Thank you for the shoutout! 🤗 We're delighted to have made a positive impact and resolved your concern. 📷 Your happiness is our top priority, and we'll continue working hard to ensure you have an amazing experience with us. 🥰
#paytmkaro
@Paytmcare
@paytmbankcare
@Paytm
I switched to iOS and was not able to use upilite because upilite was linked to android.
I was afraid if I would get my upilite back on iOS. I messaged to Paytm care then helped me so quickly and resolved the issue. Appreciate
#paytmkaro
@paytmbankcare
Hi, please ignore previous message your UPI transaction of Rs. 10000 for UPI reference number 2XXXXX2047 on 11 Jan 2022 has failed. Your amount was refunded on 12 Jan 2022 to Punjab national Bank (1/2)
@OsamaMallick8
@Rehan40906917
Hi Rehan, please share query reference no. (if any)/ registered mobile number via DM so that we may assist you in a better way. Thanks!
@_sahil022_
Hi, Currently we are not accepting any new KYC requests to open any Paytm Payments bank account. We regret the inconvenience caused. We will let you know Once the systems are up.Thanks!
@shashank_ssj
Hi Shashank, thanks for highlighting this to us. This is a fake Twitter handle. Please do not interact or share any personal information with any of the fake Twitter handles.
@sudheerGKoil
@sunilyadav26188
Please avoid sharing your personal details on public platform, best is to DM us. We suggest you to kindly get these deleted. Thanks!
@luvkush96
@RahulRatan14
Hi Rahul! We are here to help you! Please share your concern along with registered mobile number or query reference number(If any) via DM in order to help you.
Thank you for expressing your happiness! We are thrilled to have earned your trust and the opportunity to exceed your expectations.
Your appreciation means the world to us and we are grateful for the chance to serve you.
#PaytmBankCares
#WoWMonday
@TheWittybong
@KeshariNandanV2
Hi Keshari, please share your registered mobile number along with the transaction screenshot via DM so that we may assist you further. Thanks!
@sinhasudhir
@sarthakkapoor07
Time taken by the bank to hand over this money into your account is beyond our control. May we suggest you contact your HDFC Bank customer care and find the time taken by their internal process. Thanks!(2/2)
Yay! We just want you to know that you made our day, Ramchandra!
It’s always lovely to hear that our team could help you out in the quickest possible way!
Thanks a ton!
#PaytmBankCares
#CustomerService
@Shivkumar21
@FarziWala
Hi! Paytm will never call or send any SMS regarding KYC suspension, expiry, account blocking, or contests. These are sent by fraudsters to steal your money. Learn how you can secure your account by visiting our fraud prevention guide at . Thanks!
@one_by_two
Learn how you can secure your account by visiting our fraud prevention guide at . Additionally, as a proactive measure we have blacklisted the fake number in our database, you are requested to report this to law enforcement agencies i.e. Police. Thanks!
@news24tvchannel
नमस्ते, यह जुर्माना दो साल पहले बंद किए गए एक कारोबारी हिस्से की समस्याओं से जुड़ा है। उसके बाद से, हमने अपने निगरानी सिस्टम और FIU के लिए रिपोर्टिंग के तरीकों को और मजबूत किया है।
We're fueled by your appreciation, and it encourages us to consistently provide the swift and efficient service you deserve. Thank you so much! 📢
#CustomerSatisfaction
#paytmkaro
We're fueled by your appreciation and it encourages us to consistently provide the swift and efficient service you deserve. Thank you so much!
#CustomerExperience
Big shout-out to you for the appreciation, Sayeed! 📣📷 Thrilled to have resolved things swiftly. Our team is here whenever you need us! 📷
#TeamWork
#Wednesdayvibe
@Paytmcare
@PaytmBank
I had an amazing experience with this company. The customer service was excellent " I was so pleased with the service they went above and beyond to help, respond very well & resolved my problem within 2 or 3 working day’s" Thanks a lot for your kind help.
Hi Sampreet, we are thrilled to hear your feedback. We ensure that we are always there for the betterment of our customers. It makes us happy when we’re able to resolve your query but our hearts are full when we receive appreciation from our customers. 🙂📷
#PaytmBankCares
It's great to continue working with
@PaytmBank
for fluent transaction and even if any problem persists it is really quick to take action on that. Thank you
@Paytmcare
&
@Paytm
through which I'm dealing with all my banking transactions.
@luvkush96
@VinayTy41649754
If amount is fraudulently deducted from any bank account, kindly share card first 6 & last 4 digits(not needed in UPI/NB/IMPS txn/s) along with date & amount of transaction/s. Also share bank statement with fraudulent transaction/s highlighted.
Thanks!
@sahil10921688
@CHHOTA_RAVAN
Hi! Our team is working diligently on resolving the issue. Would appreciate your patience in this regard. I will keep you posted on any further updates. Thanks!
@SubMan70742422
Hi! We request you to share the following details, so that we may assist you in a better way:-
Referee Mobile number -
Referral Mobile number -
Date of invitation -
Referral link -
It's customers like you who make our job so rewarding! We're beaming with pride knowing that we've provided you with excellent service. 🌟 We are always here to make sure you have an exceptional experience.
#PaytmbankCares
#WednesdayMotivation
Hi Sandip, we're incredibly motivated and inspired by your kind words, driving us to maintain our commitment to delivering quick and efficient service.
Thank you for your kind support!
#MondayMotivation
#PaytmBankCares
@rammsd7
Hi Ram! Thanks for your kind words. It's truly our pleasure to know that even though you forgot your wallet, Paytm, your mobile wallet was there to help you at every step. We started with the same mission and we are on it. Keep enjoying Paytm. Keep doing Paytm.
#Paytmkaro
Hi, as mentioned earlier, we would like to inform you that the restrictions to add or receive money in your savings account has been removed. You can now continue using your Paytm Payments Bank Account. Thanks!
@_ak____47
@Mahavee01014410
Hi Mahaveer, We request you to kindly share your registered mobile number via DM so that we can further assist you in a better way. Thanks!
@gunjan_batheja
@kunalsehgal67
Hi, Please don't share your personal details like mobile number, email id, etc. over the open platform. We request you to share all such details over DM only. Please get these deleted. Thanks!
@asifbalgar
Hi! In case Login OTP is not requested by you. we request you to kindly ignore these messages. This may be due to someone else trying to access your account. To secure your account further, we suggest you to reset your password in case password is compromised. Thanks!
@rahul261720
@BandBajaateRaho
Hi! Kindly let us know your availability over the call between 8 am to 8 pm to resolve your query at the earliest. Thanks!
Hi Harsh, thank you for your kind words. It is always a pleasure to serve our valuable customers. We will surely convey your regards to the agent. Assuring you of similar experiences in future too.
#paytmkaro
@Paytmcare
A special thanks to CCE Tushika FOR HELPING ME WITH THE REFUND for the irctc. The amnt has been received. Request u to kindly let her know the same. Also heartfelt apologies for shouting on da cll. I m extremly sorry. Please forgive me 🙏🙏🙏
@PaytmBank
@paytmbankcare
@PaytmTravel
@SonuSelfish
Hi! Kindly share the screenshot via DM clearly reflecting the transaction/order ID so that we can assist you further. Thanks!
@jonytechtherapy
Hi, thank you for taking few minutes to share your valuable feedback with us. Paytm values it's treasured customers and welcome all your valuable feedbacks as it help us to improve our services. Thanks!
@Suraj6391
You can also raise your concern by visiting help and support section of your Paytm app. Please follow the below steps:
Step 1: Login to your paytm app
(2/3)
@MadhuSu28022109
Hi Madhu, we are here to help. Kindly elaborate your concern along with query reference number(if any)/registered mobile number via DM so that we may assist you further. Thanks!
@TahseenZafarAl4
Hi Tahseen, kindly note that once you select the payment mode as 'Paytm', you give Big Cash the authorization to deduct the amount from your Paytm Wallet as per the applicable charges. You can check the deducted amount under the 'Passbook' section of your Paytm app (1/2)