Patreon Status @PatreonStatus Twitter profile

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Patreon Status

@PatreonStatus

10 months

An unrelated issue is causing a slightly higher-than-normal number of patron payments to be erroneously flagged as fraudulent by their banks. We’re sorry for the inconvenience this may cause creators and their patrons. We are working diligently with our partners to resolve this.

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Patreon Status

@PatreonStatus

10 months

We've traced the slightly elevated decline rates back to payments infrastructure upgrades required by one of our payment processing partners. Patrons might see some payments declined while changes take effect through the payments ecosystem.

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Patreon Status

@PatreonStatus

4 years

[status] Investigating: We are currently investigating an issue with the site not loading or slow loading times.

Site loading issues

We are currently investigating an issue with the site not loading or slow loading times.

status.patreon.com

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Patreon Status

@PatreonStatus

10 months

We have fixed the root cause and are working actively with Payoneer to restore payouts. We expect to restore them today, and we appreciate your patience while we work to resolve this.

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Patreon Status

@PatreonStatus

10 months

We've identified and fixed an issue that prevented some patrons from successfully retrying payments marked as fraudulent.

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Patreon Status

@PatreonStatus

10 months

We’re investigating an issue that's affecting multiple services at Patreon. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

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Patreon Status

@PatreonStatus

10 months

We are investigating an issue with payouts and have temporarily disabled all payouts. We'll share updates at as we work to fix the issue ASAP.

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Patreon Status

@PatreonStatus

3 years

[status] Identified: With recent changes in RBI policy for recurring payments, Payment processing for patrons in India is impacted. We are working with partners to resolve this as soon as possible.

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Patreon Status

@PatreonStatus

10 months

We are actively working on a fix for the root cause and expect to have an update by tomorrow morning, 10 AM Pacific Time. Payoneer payouts are still temporarily disabled in the meantime.

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Patreon Status

@PatreonStatus

5 years

[status] Identified: Payments are still processing slowly, and we're expecting all processing to be finished by end of Wednesday (11:59 PM PT). We're working on an alternative solution as we know how impactful this is to you. We take any …

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Patreon Status

@PatreonStatus

5 years

[status] Identified: The site is going into maintenance mode to further investigate the processing delays. We will update when we are out of maintenance mode

Payments processing delay

The site is going into maintenance mode to further investigate the processing delays. We will update when we are out of maintenance mode

status.patreon.com

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Patreon Status

@PatreonStatus

10 months

We've temporarily disabled Payoneer payouts. Stripe and Hyperwallet payouts should not be affected. We've identified a root cause and are working on a fix.

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Patreon Status

@PatreonStatus

5 years

[status] Identified: Payment processing is continuing, and we are still investigating potential resolutions to the slow pace. Our team is on it, and we'll work to provide updates.

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Patreon Status

@PatreonStatus

10 months

[status] Identified: We're currently investigating an issue with payouts. We'll share an update once we have more information.

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Patreon Status

@PatreonStatus

5 years

[status] Identified: The website is out of maintenance mode. We continue working on establishing payments processing back to normal.

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Patreon Status

@PatreonStatus

4 years

[status] Investigating: Some of iOS users not able to login. We are actively investigating the issue.

Login not working for iOS users

Some of iOS users not able to login. We are actively investigating the issue.

status.patreon.com

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Patreon Status

@PatreonStatus

3 years

[status] Investigating: Patreon is experiencing partial outage, posts may not load properly.

POSTS not loading

Patreon is experiencing partial outage, posts may not load properly.

status.patreon.com

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Patreon Status

@PatreonStatus

5 years

[status] Identified: Payment processing is still slower than normal, and we are working to resolve this.

Payments processing delay

Payment processing is still slower than normal, and we are working to resolve this.

status.patreon.com

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Patreon Status

@PatreonStatus

3 years

[status] Investigating: We are experiencing an outage, Android users may not be able to login.

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Patreon Status

@PatreonStatus

4 years

[status] Identified: We are experiencing issues with making new Link Posts. We have identified the problem and are looking to resolve.

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Patreon Status

@PatreonStatus

1 year

[status] Investigating: Patrons and creators are experiencing issues accessing . We're investigating and will update once we know more.

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Patreon Status

@PatreonStatus

4 years

[status] Identified: We have received several reports of users (creators and patrons) having issues connecting to the Discord servers. We are actively working to diagnose and resolve these issues.

Discord Connectivity Issues

We have received several reports of users (creators and patrons) having issues connecting to the Discord servers. We are actively working to diagnose and resolve these issues.

status.patreon.com

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Patreon Status

@PatreonStatus

5 years

[status] Investigating: We are currently investigating reports of not loading

patreon.com is 504-ing

We are currently investigating reports of patreon.com not loading

status.patreon.com

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Patreon Status

@PatreonStatus

10 months

If you do: Contact your card issuer to confirm the charge is valid and retry that card, or, if that does not work, try a different payment method We're deeply sorry for the inconvenience this causes creators and their patrons.

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Patreon Status

@PatreonStatus

4 years

[status] Monitoring: We are experiencing degraded site performance and some overall load issues, we have identified the problem and are actively monitoring.

Intermittent site performance and load issues

We are experiencing degraded site performance and some overall load issues, we have identified the problem and are actively monitoring.

status.patreon.com

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Patreon Status

@PatreonStatus

9 months

We are experiencing issues with Messages at this time. We are investigating this issue.

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Patreon Status

@PatreonStatus

5 years

[status] Resolved: We’re no longer in maintenance mode, and we’re continuing to investigate the delay in payments processing. We will continue to update.

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Patreon Status

@PatreonStatus

4 years

[status] Identified: The issue has been identified and a fix is being implemented.

Site loading issues

The issue has been identified and a fix is being implemented.

status.patreon.com

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Patreon Status

@PatreonStatus

5 years

[status] Identified: We are in maintenance mode in order to further investigate our payments issue.

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Patreon Status

@PatreonStatus

3 years

[status] Investigating: We're aware that is currently inaccessible, and are investigating. Stay tuned for updates.

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Patreon Status

@PatreonStatus

10 months

[status] Identified: We've identified an issue with the database that populates creator metrics. We've temporarily mitigated the issue by returning Zero values for these metrics. There is no data loss. We'll share another update shortly.

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Patreon Status

@PatreonStatus

10 months

The issue involving payouts via Payoneer has been resolved. We have reached out with next steps to creators who have balances that need to be adjusted. Thank you for your patience and cooperation.

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Patreon Status

@PatreonStatus

10 months

We've identified an issue with one of our databases and are working on mitigating user impact as quickly as possible. We'll share another update shortly.

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Patreon Status

@PatreonStatus

5 years

Scheduled Maintenance taking place Jul 24, 2019 at 21:00 PDT. We will be performing a scheduled database maintenance at 9PM PDT tomorrow. All services on will be temporarily unavailable.

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Patreon Status

@PatreonStatus

5 years

[status] Identified: Payments are continuing to process at a slower rate than normal. We've identified the root cause and are working toward a resolution.

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Patreon Status

@PatreonStatus

9 months

We've begun to retry payments that declined as a result of a payments system upgrade, and will continue to do so throughout the month. You can verify the status of your payment by visiting Settings > Billing History.

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Patreon Status

@PatreonStatus

5 years

[status] Identified: We've identified the cause of the incident and taken Patreon out of maintenance mode.

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Patreon Status

@PatreonStatus

5 years

[status] Identified: is now out of maintenance mode. Thanks for your patience as we continue work toward resolution.

Payments processing delay

Patreon.com is now out of maintenance mode. Thanks for your patience as we continue work toward resolution.

status.patreon.com

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Patreon Status

@PatreonStatus

4 years

[status] Investigating: We're actively investigating current site outage. We will keep you updated.

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Patreon Status

@PatreonStatus

5 years

[status] Investigating: We are currently investigating reports that Patreon is down.

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Patreon Status

@PatreonStatus

10 months

We’re back! Thanks for bearing with us.

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Patreon Status

@PatreonStatus

5 years

[status] Identified: We are currently running a bit behind, as we resolve a processing delay. While every processing day fluctuates a bit based on many factors, payments are still on track to process within 24-48 hours.

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Patreon Status

@PatreonStatus

2 years

[status] Investigating: We are currently investigating an issue where payments are being processed slower than expected. We expect the system to catch up shortly.

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Patreon Status

@PatreonStatus

5 years

[status] Investigating: We are currently investigating an outage affecting , we will update you here when we have more information

Site Outage

We are currently investigating an outage affecting patreon.com, we will update you here when we have more information

status.patreon.com

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Patreon Status

@PatreonStatus

5 years

[status] Investigating: Our team is currently investigating an outage impacting the full site. We’re on it and will keep you updated.

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Patreon Status

@PatreonStatus

3 years

[status] Investigating: We are currently investigating this issue.

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Patreon Status

@PatreonStatus

4 years

[status] Monitoring: We're seeing delays with certain site functions right now like email notifications, Discord role assignments, and post access. Our team is working to resolve this delay and expects to return to normal later tonight.

Delayed experiences

We're seeing delays with certain site functions right now like email notifications, Discord role assignments, and post access. Our team is working to resolve this delay and expects to return to...

status.patreon.com

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Patreon Status

@PatreonStatus

4 years

[status] Investigating: We are currently investigating an issue causing site instability.

Site Instability

We are currently investigating an issue causing site instability.

status.patreon.com

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Patreon Status

@PatreonStatus

5 years

[status] Investigating: We've put the Patreon website into maintenance mode in order to expedite a fix to our payments issue.

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Patreon Status

@PatreonStatus

6 months

We're aware of an issue where edits to tier descriptions are not saving. We'll provide an update as we come closer to a resolution.

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Patreon Status

@PatreonStatus

4 years

[status] Identified: We are experiencing issues with posts that attempt to embed links within them. We've identified the issue and have a potential fix coming shortly.

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Patreon Status

@PatreonStatus

3 years

[status] Resolved: This incident has been resolved.

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Patreon Status

@PatreonStatus

11 months

[status] Investigating: We’re having some trouble with payouts. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

Unexpected Payout Delays

We’re having some trouble with payouts. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

status.patreon.com

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Patreon Status

@PatreonStatus

4 years

[status] Investigating: We are currently investigating this issue.

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Patreon Status

@PatreonStatus

9 months

We are now successfully processing PayPal transactions for Australian Dollars (AUD).

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Patreon Status

@PatreonStatus

4 years

[status] Investigating: Our team is investigating reports of pages intermittently not loading. We’re on it and will keep you updated.

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Patreon Status

@PatreonStatus

3 years

[status] Identified: The issue has been identified and a fix is being implemented.

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Patreon Status

@PatreonStatus

3 years

[status] Resolved: This incident is resolved now and Site is up and running.

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Patreon Status

@PatreonStatus

5 years

[status] Identified: We are solving some issues with our database connections

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Patreon Status

@PatreonStatus

5 years

[status] Resolved: This incident has been resolved.

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Patreon Status

@PatreonStatus

5 years

[status] Investigating: We are aware of issues loading portions of , and we are working to fix.

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Patreon Status

@PatreonStatus

10 months

Payoneer payouts are now re-enabled for majority of our creator base. We will follow up with next steps for the affected subset of creators shortly. We appreciate your patience while this is fully restored.

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Patreon Status

@PatreonStatus

5 years

[status] Identified: We have identified the issue and are working on a fix

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Patreon Status

@PatreonStatus

3 years

[status] Resolved: This incident has been resolved.

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Patreon Status

@PatreonStatus

9 months

We're experiencing higher than normal declines for PayPal transactions processing Australian Dollars (AUD). We are working diligently with PayPal to resolve.

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Patreon Status

@PatreonStatus

3 years

[status] Monitoring: A fix has been implemented and we are monitoring the results.

Site down

A fix has been implemented and we are monitoring the results.

status.patreon.com

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12

Patreon Status

@PatreonStatus

5 years

[status] Investigating: We are currently investigating an outage affecting , we will update you here when we have determined the cause.

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Patreon Status

@PatreonStatus

5 years

[status] Monitoring: We have identified that the data populating some of our creator dashboards and the Relationship Manager is behind. We have a fix in progress to bring them up to date.

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Patreon Status

@PatreonStatus

5 years

[status] Monitoring: We have implemented a fix and are now monitoring site stability.

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Patreon Status

@PatreonStatus

3 years

[status] Investigating: We are investigating an issue with the site not loading for some customers in India

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Patreon Status

@PatreonStatus

4 years

[status] Investigating: We are currently investigating slow load times across the site and API. We'll provide another update shortly once we've identified the issue.

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Patreon Status

@PatreonStatus

4 years

[status] Resolved: This incident has been resolved.

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Patreon Status

@PatreonStatus

3 years

[status] Investigating: is currently down. We are currently investigating this issue.

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Patreon Status

@PatreonStatus

5 years

[status] Investigating: We are aware of an issue and are investigating. The site is currently in maintenance mode.

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Patreon Status

@PatreonStatus

5 years

[status] Completed: The scheduled maintenance has been completed.

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Patreon Status

@PatreonStatus

5 years

[status] Scheduled (Feb 13, 2019, 21:30 PST): The site will be down for maintenance at this time.

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Patreon Status

@PatreonStatus

9 months

Login with Facebook is currently broken for all users. We are investigating the issue and will share updates as we have them.

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Patreon Status

@PatreonStatus

5 years

[status] Resolved: This incident has been resolved.

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Patreon Status

@PatreonStatus

2 years

[status] Investigating: We are currently aware of an issue impacting users accessing . We are currently investigating and will update soon.

Site Down - Cloudflare

We are currently aware of an issue impacting users accessing patreon.com. We are currently investigating and will update soon.

status.patreon.com

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Patreon Status

@PatreonStatus

4 years

[status] Investigating: Users may experience force logout from iOS while we are continuing to investigate this issue.

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Patreon Status

@PatreonStatus

2 years

[status] Investigating: We are aware of an issue that is impacting a small portion of patron payments and we are working to resolve it.

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Patreon Status

@PatreonStatus

4 years

[status] Resolved: This incident has been resolved.

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10

Patreon Status

@PatreonStatus

3 years

[status] Identified: We are addressing an issue around sending emails to users for old messages. This should be resolved shortly.

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Patreon Status

@PatreonStatus

4 years

[status] Investigating: We're currently investigating reports of site being slow / unavailable.

Site is slow/unavailable

We're currently investigating reports of site being slow / unavailable.

status.patreon.com

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Patreon Status

@PatreonStatus

5 years

[status] Identified: We have identified the root cause of the issue and are working towards a resolution.

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Patreon Status

@PatreonStatus

2 years

[status] Investigating: We have identified issues affecting . Our engineers are actively working on mitigating the issue.

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Patreon Status

@PatreonStatus

4 years

[status] Investigating: is non-responsive. DB threads are high.

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Patreon Status

@PatreonStatus

2 years

[status] Investigating: We're investigating reports of slow site load times.

Slow page and API load times

We're investigating reports of slow site load times.

status.patreon.com

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Patreon Status

@PatreonStatus

5 years

[status] Monitoring: We are seeing reports of creators and patrons unable to login to Patreon with Facebook. We've identified this as an outage with Facebook's Platform and will continue to monitor and provide updates as we learn more.

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Patreon Status

@PatreonStatus

4 years

[status] Resolved: Post embeds are working again, sorry for the inconvenience.

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Patreon Status

@PatreonStatus

4 years

[status] Investigating: We're currently monitoring and investigating the issue

We're seeing some intermittent loading errors

We're currently monitoring and investigating the issue

status.patreon.com

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Patreon Status

@PatreonStatus

5 years

[status] Identified: We have put the site into maintenance mode.

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Patreon Status

@PatreonStatus

3 years

[status] Monitoring: is accessible again, and we're continuing to monitor the site's stability.

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Patreon Status

@PatreonStatus

4 years

[status] Identified: We have discovered an issue that prevents patrons from updating their payment type information. We have identified the problem and will have a fix shortly.

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Patreon Status

@PatreonStatus

2 years

[status] Investigating: We have identified issues affecting . Our engineers are actively working on mitigating the issue.

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Patreon Status

@PatreonStatus

4 years

[status] Investigating: We are currently investigating an issue with post creation featuring embeds

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Patreon Status

@PatreonStatus

3 years

[status] Investigating: We're aware that is currently inaccessible, and are investigating the cause. Stay tuned for updates.

Patreon.com currently down

We're aware that Patreon.com is currently inaccessible, and are investigating the cause. Stay tuned for updates.

status.patreon.com

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Patreon Status

@PatreonStatus

4 years

[status] Monitoring: Patreon site and apps were not available for 23 minutes because of an outage at Cloudflare. Services are up at this time, and we'll continue to monitor the situation.

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Patreon Status

@PatreonStatus

3 years

[status] Resolved: This incident has been resolved.

Users unable to login in Android app.

This incident has been resolved.

status.patreon.com

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