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Kristo Käärmann Profile
Kristo Käärmann

@kaarmann

31,965
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1,089
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4,702
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Founder CEO @Wise . Making money work without borders.

London
Joined January 2011
Don't wanna be here? Send us removal request.
@kaarmann
Kristo Käärmann
5 years
PayPal is expensive. Last we measured it cost 14x more to use PayPal vs TransferWise. Now Andersen Consulting tested 12 currency routes USD, GBP, EUR, AUD and discovered it is now 19x more expensive to use PayPal. Yes, 1800% more expensive.
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@kaarmann
Kristo Käärmann
5 years
1/ Today we shared the @TransferWise 2019 financial report with our now *6 million* current customers and everyone else, who is yet to switch over from their bank. - profitable 3rd year running (£10m) - revenue £179m, up 53% - £1b in active balances Thread👇
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@kaarmann
Kristo Käärmann
2 years
Note to self: don't be down!
@kemthereem
Kemdirịm
2 years
I’m working on a startup called “Otherwise” you’ll use it only when @Wise is down. 🤌🏿
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@kaarmann
Kristo Käärmann
4 years
🇲🇾 We launched @TransferWise in Malaysia today. Our office in Kuala Lumpur is a year old and now licensed by @BNM_official we're ready to help Malaysians save on international transfers. How does it stack up against the banks locally: /1
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@kaarmann
Kristo Käärmann
4 years
1/ Dear @TransferWise customers! 👨‍👩‍👧‍👦 Today we submitted our PwC audited annual financial report for April '19 - March '20. What is in there?
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@kaarmann
Kristo Käärmann
5 years
We raised $292m in our 7th funding round. The company issued no shares and took $0. It’s the best I’ve ever felt about fundraising. The cash we raised in prior rounds helped to get here, but this time @TransferWise got something perhaps even more valuable. Thread.
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@kaarmann
Kristo Käärmann
5 years
1/ We are 8 years old today! 🎂 24 Jan 2011 @sohear wrote about this website, built by 2 Estonian dudes. 15 minutes later someone used us to send £2000 to France. In the evening I called @its_ewa to become our first employee. 👇 what happened next?
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@kaarmann
Kristo Käärmann
3 years
1/ It occurred to us recently that as a VC backed tech company, we don’t have any customers as shareholders. It’s weird. 🤯 About time to change it 👇🏼
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@kaarmann
Kristo Käärmann
3 years
We recommend competitors to our customers, when they are cheaper.
@vinaykesari
Vinay Kesari
3 years
This feature (easily accessible) on the @Wise app intro flow shows so much confidence in their product. Very cool.
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@kaarmann
Kristo Käärmann
5 years
1/ When the ATM or a card machine abroad offers to charge you in “home currency” - it’s not being nice, it is trying to take your money. This is a shady practice called DCC. We now warn when you're tricked into it.
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@kaarmann
Kristo Käärmann
6 years
🎂 Happy 7th birthday @TransferWise ! From 2 dudes with a website to 900+ people in 9 offices around the world, saving users $2m per day in bank fees.
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@kaarmann
Kristo Käärmann
3 years
Happy 10! I remember @taavet pulled some strings to get @sohear to cover us. 15 mins later someone sent us a few thousand £ for their French € account. We never looked back ...
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@kaarmann
Kristo Käärmann
5 years
Spent the last 8 years researching, why sending an email is nearly instant, but moving $$$ is slow like a bad movie. Especially internationally. 👇 Thread below on what we learnt and built.
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@kaarmann
Kristo Käärmann
3 years
1/ We renamed TransferWise to Wise today. Why now?! 10 million customers had grown to love it by this name. Did you know it had a different name before TransferWise? Mini thread 👇🏼
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@kaarmann
Kristo Käärmann
5 years
🇺🇸 @TransferWise debit MasterCard® launches in the US. You get: - a US bank account - local account numbers in UK, EU, AU, NZ, DK, NO - 44 currencies - debit card, 5x-10x cheaper to use abroad - Apple & Google Pay 10,000 cards already issued in beta
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@kaarmann
Kristo Käärmann
4 months
Today 13 years ago this small post on Techcrunch launched @Wise . Little did we know that this will save £1.6 *billion* for people and businesses in cross-border transfer fees in '23. Fees that most people didn't know they're paying to their banks. Our first team member joined
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@kaarmann
Kristo Käärmann
6 years
🇹🇷 Merhaba Turks, welcome to @TransferWise ! Transfers from TRY to 47 currencies without the bank's hidden fees.
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@kaarmann
Kristo Käärmann
3 years
Learned a few things in the last month about how company shares start trading on an exchange (in the UK) I thought it was just writing the prospectus and pressing the button. But it turned out there is a more intricate process, known as The Dance💃🏼 🧵...
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@kaarmann
Kristo Käärmann
2 years
Years of building @wise as a profitable long-term company is paying off now. We're in such a different place to other tech, who are working on layoffs. So much demand for international banking, we can't hire people fast enough to build it. 385 open roles.
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@kaarmann
Kristo Käärmann
4 years
1/ @TransferWise Mission Update Q4 When we started 9 years ago in my kitchen, I couldn’t fathom how much progress we could make with 2000 people. Now I can share a glimpse of the impact we’ve had in Oct-Dec for our 6 million users.
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@kaarmann
Kristo Käärmann
7 months
Six weeks into my 12-week sabbatical from building @wise . Things that have been easy: • Parenting ... when it's a win-win, e.g. I can put the baby in the running buggy and go for a jog • Starting home improvement projects • Calling up old friends I haven't seen a while
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@kaarmann
Kristo Käärmann
6 years
A fridge in our London office. 🤗
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@kaarmann
Kristo Käärmann
6 years
🇭🇰 Didn't know anyone in Hong Kong, so invited some @TransferWise users for lunch. Met a Brazilian airline captain, Cantonese programmer, French microlender and a Malaysian banker.
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@kaarmann
Kristo Käärmann
8 months
Landed in Toronto to co-deliver a small bombshell of news on stage with Javier, the CEO of Swift. 🇨🇦 But it looks like our news is already starting to leak. It's gonna be a game changer for banks. In a good way.
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@kaarmann
Kristo Käärmann
2 years
🇧🇷 Wise Account launches in Brazil today. 40+ currencies, 10 foreign account numbers, digital and plastic debit cards for BRL and all currencies in one. 🤯
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@kaarmann
Kristo Käärmann
3 years
1/ Today I welcome two inspiring operators as the @Wise board members: 🇸🇬 Hooi Ling Tan - the co-founder of @GrabSG 🇬🇧 Clare Gilmartin - until recently the CEO of @thetrainline But why? And how do we think about who should be on our board?
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@kaarmann
Kristo Käärmann
5 years
9/ Today we are 71 nationalities, 1400+ people in 9 offices. 4 million people are moving £3bn every month between countries, on 1382 currency routes. Thank you for believing in us and helping us with the mission: instant, convenient and eventually free borderless money! 👐
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@kaarmann
Kristo Käärmann
1 month
The best one so far - Estonians are offered to pay in a currency that ceased to exist 14 years ago. 🇪🇪 I knew that code releases are slow at banks, but 14 years is impressive.
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@kaarmann
Kristo Käärmann
1 month
Lying about exchange rate markups seems common in Spain. Maybe because the €2 coffee is so cheap compared to London, the banks hope we don't notice. Here @santander_es confesses to 5.5% while the real charge is 7.0%.
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@kaarmann
Kristo Käärmann
6 years
Sent out the first 1,000 invites to the Borderless debit card. 📧 I've used mine in 12 countries already.
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@kaarmann
Kristo Käärmann
3 years
1/ @TransferWise Q4 ̷e̷a̷r̷n̷i̷n̷g̷s̷ mission report 🗞 While most of us are safe at home, money’s been travelling miles –– in a cheaper, faster, more convenient and transparent way. Here’re the headlines 👇
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@kaarmann
Kristo Käärmann
2 months
The UK hidden fees study has a new transparent "bank" called Zing, kudos to HSBC! 🇬🇧 No improvement from banks. Showing customers their fees is a "consumer duty" merely for the last 3 companies on this list. @TheFCA Let's have a look at where they're hiding it?!
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@kaarmann
Kristo Käärmann
6 years
1/ The equivalent of a Q1 shareholder update, but for the @TransferWise community of 3 million people and businesses. Have we made progress on our mission? Thread below 👇
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@kaarmann
Kristo Käärmann
4 years
Factoid: @TransferWise production servers today have 2600 dedicated CPUs * remembers when in '12 after some hesitation I finally upgraded our VPS from Regular to Large 🤷‍♂️
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@kaarmann
Kristo Käärmann
5 years
. @WesternUnion has been advertising £0 fees a while. Of course they were lying and their fee was hidden in the exchange rate. Last week they increased that hidden fee by +342% while still advertising £0 fee transfers. CC: @ASA_UK @TheFCA
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@kaarmann
Kristo Käärmann
6 years
This week Monzo suddenly changed the game on the UK banks' turf. There's now a no-brainer option, if you need a bank that is good with cross-border money. + shoutout to Starling, they have no hidden fees and are close to the top too
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@kaarmann
Kristo Käärmann
1 year
Wise Interest launched in 6 EU countries🇳🇱🇪🇸🇫🇷🇫🇮🇦🇹🇱🇺 Hold ultimately 100% government-backed assets, keep spending like your current account and earn variable rate after fees. £ - 3.43% € - 1.87% $ - soon capital at risk of governments defaulting, interest rates going negative.
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@kaarmann
Kristo Käärmann
1 month
On the morning of April 1st our @Wise phone support lines opened as normal in English speaking countries. To never close again. 24/7 English support for personal customers and 24/5 for business now. Not many banks can match that.
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@kaarmann
Kristo Käärmann
5 years
We have migrated the first 100 of 175 services needed to run @TransferWise onto Kubernetes and AWS. A big milestone to remind us of the rocky journey from the first line of Groovy code I wrote in 2010. 👇 Year by year account of how our platform evolved.
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@kaarmann
Kristo Käärmann
11 months
1/ Bank of England now pays 5% to *your bank* for holding your money overnight. 🇬🇧 How much does your bank pay you? Not much? Even J.Hunt, the Treasury and the FCA feel uneasy about it. But how to fix it?
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@kaarmann
Kristo Käärmann
4 years
2010: hey @taavet , we have so many transfers to do - think we'll need more people; . . 2019: hey team of 2000, we have so much demand for transfers, accounts, debit cards - think we'll need more people. Srsly, fixing international banking is gonna be much more work!
@Wise
Wise
4 years
2010: 2 2011: 13 2014: 100 2015: 348 2016: 535 2017: 720 2018: 1140 Today: 2000 🎉 Who'll be 3000? #wiser2000
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@kaarmann
Kristo Käärmann
6 years
🇦🇷 Hola Argentina! Now transfers from 21 currencies to ARS without the hidden bank fees. Tiempos felices! 🐂
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@kaarmann
Kristo Käärmann
3 years
1/ Google Pay launched the first phase of their international transfers, built on the @Wise API (+ WU for contrast). 🇺🇸 -> 🇸🇬 bank accounts 🇺🇸 -> 🇮🇳 bank accounts Arrives instantly.
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@kaarmann
Kristo Käärmann
5 years
We chose to put our money where our mouth is. Our borderless multi-currency account was selected as a winner at the Singapore fintech fest this week. It came with a S$150,000 prize. We appreciate the recognition and felt the prize $$$ should go for a public good. 1/3
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@kaarmann
Kristo Käärmann
3 years
Checked the larger UK banks today, how are they marking up the £->€ exchange rate. 🍿 NatWest: 2.4% Barclays: 2.8% HSBC: 3.3% Lloyds: 3.6% Still thinking their customers won't notice. 🤫
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@kaarmann
Kristo Käärmann
5 years
I wonder how the Google engineers working on search feel about it. They dedicate all their awake hours for the right information be found quickly, only then to be hidden below the fold. Don't be evil.
@jasonfried
Jason Fried
5 years
When Google puts 4 paid ads ahead of the first organic result for your own brand name, you’re forced to pay up if you want to be found. It’s a shakedown. It’s ransom. But at least we can have fun with it. Search for Basecamp and you may see this attached ad.
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@kaarmann
Kristo Käärmann
4 years
🇦🇪 Welcome Dubai, Abu Dhabi and the other emirates of UAE. Especially the 80% of people born outside of the country. Transfers from AED to 50+ currencies now open. For the first time in UAE with fully online onboarding. Don't let your bank take you to the cleaners again.
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@kaarmann
Kristo Käärmann
4 years
1/ @TransferWise Q2 Mission Update This quarter we made moving money cheaper for the 🇦🇪, faster in 🇨🇴 & 🇦🇷, more convenient in 🇸🇬 & 🇦🇺, brought new business features to the 🌏 –– and all of that from 🏡. But how’s the bigger picture looking? 👇
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@kaarmann
Kristo Käärmann
5 years
Every day 2 new people join the @TransferWise team in one of our 9 offices. We have two impressive new joiners today: - David Wells, former CFO of @Netflix - Ingo Uytdehaage, CFO of @Adyen Welcome to our board, Ingo and David.
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@kaarmann
Kristo Käärmann
5 years
Nice try, @Europcar !
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@kaarmann
Kristo Käärmann
3 years
1/ We lowered our fees again, for all transfers to Eurozone 🇪🇺 … wait for it ... by 6 Euro cents. Some friends wrote back and asked if April fools came early. Nope, let me explain.
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@kaarmann
Kristo Käärmann
4 years
🥚
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@kaarmann
Kristo Käärmann
3 years
We're in the business of making @Wise better every month ... and then reducing the fees for that better service. September has been mental. Fees went down on routes that 50% of our customers use. It'll take a couple of tweets to explain how that was possible 🧵
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@kaarmann
Kristo Käärmann
6 years
🚀 Big day for fintech in the UK. TransferWise becomes first non-bank to join BoE payment system reported by @NicholasMegaw
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@kaarmann
Kristo Käärmann
4 years
🇨🇳 Proud that while we're all freaking out a little, the @TransferWise international money network is not only humming as usual, it's improving! Now we can deliver yuan to 1+ billion Alipay wallets in China. All that while working from home.
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@kaarmann
Kristo Käärmann
3 years
Pretty proud of the makeshift @Wise branding. Feels like pitching jobs at a career fair again.
@YahooFinance
Yahoo Finance
3 years
“What prompted our rebranding was really kind of led by our product and the customers,” Wise CEO and Co-founder  @kaarmann says. “We ended up building something that was much broader than purely money transfers.”
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@kaarmann
Kristo Käärmann
7 months
Dear Governor Panetta, Thrilled that you are taking interest in cross-border money - this thing I’ve been working on fixing for the last 13 years of my life :) You are rightly pointing out that slow, expensive and stressful international payments hurt people, especially those
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@kaarmann
Kristo Käärmann
6 years
Opening our new Tampa office tomorrow with Mayor @BobBuckhorn . Old cigar factory for 240 people. 44% of us here immigrants. 🇺🇲🌴🌀
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@kaarmann
Kristo Käärmann
1 year
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@kaarmann
Kristo Käärmann
10 months
1/ As lawmakers and regulators in the UK fly to their summer holidays, some tips for them how to save their money from those who don't follow the law. Screenshots for those banking with NatWest, Barclays, Lloyds, HSBC, TSB and Starling. 🤓
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@kaarmann
Kristo Käärmann
3 years
Had my first investor meeting as a public company CEO last night.🇳🇱 Went to a pizza joint on Utrechtsestraat with a group of our Amsterdam based shareholders. They had all been long time @wise customers before they invested in the team through OwnWise.
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@kaarmann
Kristo Käärmann
6 years
In 2011 we couldn't find anyone to invest in the @TransferWise mission, until we met @infoarbitrage and @beyroutey who put in $1.3M. Jesse shares his wisdom in "Why TransferWise?"
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@kaarmann
Kristo Käärmann
3 years
Jackpot! Citibank has done it - $0 💪🏼 wait, what does this ¹ say?
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@kaarmann
Kristo Käärmann
9 years
Excited for @a16z joining us to fix international money. No hard things are too hard. http://t.co/0smMEurDBJ
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@kaarmann
Kristo Käärmann
7 months
Some help, Spanish twitter!? 🇪🇸 We've updated the research from larger Spanish banks - Caixa, Santander, BBVA on how they're marking up exchange rates for their customers and hiding fees. But we're missing Sabadell - who can share anonymised(!) screenshots? Exhibits in thread..
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@kaarmann
Kristo Käärmann
6 years
1/ The equivalent of a Q2 shareholder update, but for the @TransferWise community of 3 million people and businesses. Have we made progress on our mission? Thread below 👇
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@kaarmann
Kristo Käärmann
5 years
Today @TransferWise is marching at #PrideInLondon in support for People without Borders, for Love without Borders.
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@kaarmann
Kristo Käärmann
5 years
In the @wizzair meeting room, discussing the markup. Dev: how much should we add? Maybe 5%? Biz: why not 9%? Dev: sure, all the same for me.
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@kaarmann
Kristo Käärmann
4 years
Heard some people in Japan send Christmas cards to their bank out of respect🧸 That's not enough to express the gratitude to my bank, @HSBC . Ten years ago they gave me inspiration to start @TransferWise , which led to my life's most important work. 🧵
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@kaarmann
Kristo Käärmann
4 years
🇧🇼 Welcome Botswana to the TransferWise network. BWP is the 56th currency live. Fun fact: the currency is called "pula", which means rain in the local Setswana language. 🦏
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@kaarmann
Kristo Käärmann
5 years
1/ TransferWise’s 2019 Q2 quarterly ̶e̶a̶r̶n̶i̶n̶g̶s̶ mission report — our update to the 5m-strong customer base who trust us to move £4bn for them a month. How much closer did we get to money without borders: instant, convenient, transparent, and eventually free? 👇thread👇
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@kaarmann
Kristo Käärmann
5 years
🇹🇿 Banks have had too much hakuna matata for too long. Welcome, Tanzania!
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@kaarmann
Kristo Käärmann
1 year
@dharmesh @markkofman Strong disagree. CEOs who build weak teams are decision machines.
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@kaarmann
Kristo Käärmann
8 years
Our board members answering service calls from @TransferWise customers today. ☎️
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@kaarmann
Kristo Käärmann
22 days
Déjà vu reddit thread. The experience of my then bank (hsbc) making up their own exchange rate is exactly why I started @Wise 13 yrs ago.
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@kaarmann
Kristo Käärmann
3 years
🇮🇳You asked, we made it happen. Launching @Wise transfers in India today
@Wise
Wise
3 years
From Bangalore to Berlin, New Delhi to New York, Kolkata to Kuala Lumpur — transfers from India are finally here 🇮🇳💸🌎⁠
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@kaarmann
Kristo Käärmann
2 years
Boom, @Wise apps got translated to Ukrainian🇺🇦 (While most people in Ukraine understand Russian, it would have been an insult to serve in that language)
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@kaarmann
Kristo Käärmann
5 months
This could be exciting for killing hidden fees! Today HSBC charges their own customers 3.7% in hidden FX markups for "free" Euro transfers (see thread). The new app will surely have real exchange rates with transparent pricing if they're serious about competing with Monzo,
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@kaarmann
Kristo Käärmann
3 years
When I heard about an all-company poetry contest with the @wise rebrand - I had mixed feelings. We already have massage chairs! Then it got competitive. Head of Legal nabbed the 3rd place, but the winner @AkaalKarma from support scheduling team just 🤯🤯🤯🎤
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@kaarmann
Kristo Käärmann
6 years
TransferWise is built by 190 engineers, working in 38 independent teams across 4M lines of code and 90 µ-services. This is our North-Am team in their daily plank-up. Join us, we're just getting started! 🚀
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@kaarmann
Kristo Käärmann
5 years
🇹🇬🇨🇮🇳🇪🇲🇱🇬🇼🇧🇫🇧🇯🇸🇳 Eight (8) new countries went live on @TransferWise with XOF - the Euro of West Africa: * Benin * Burkina Faso * Guinea-Bissau * Ivory Coast * Mali * Niger * Senegal * Togo
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@kaarmann
Kristo Käärmann
4 years
There's a reason why they give me hard time on my pull requests these days.
@Wise
Wise
4 years
How it started How it‘s going
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@kaarmann
Kristo Käärmann
3 years
1/ @Wise Q2 Mission Update is here. Our team is 2,600 people now. How much progress did we make towards money without borders, with Wise Transfer, Wise Account, Wise Business and Wise Platform? The ups, downs and sideways moves in the last three months 👇
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@kaarmann
Kristo Käärmann
6 years
Bank of England estimates tech companies will force UK banks profits down by £1.1bn. Think it is very conservative. @TransferWise alone puts ~£500m per year back to consumers pockets in savings vs banks.
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@kaarmann
Kristo Käärmann
6 years
Made the first programmatic payout from my @TransferWise Borderless account over the API. The money was in my HSBC account 10 seconds later.
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@kaarmann
Kristo Käärmann
1 year
These last weeks reminded us again how banks work. Give a bank your money for free, they lend it for profit and might not have it when you need it. This is why we built Interest with @Wise Assets. How it works and why is it safer than banks?
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@kaarmann
Kristo Käärmann
3 years
Nice try, but I bet there will be one eagle-eyed Pakistani in London who can read the small print on these banners. Then she'll WhatsApp everyone else about how WU takes their money.
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@kaarmann
Kristo Käärmann
5 years
1/ @TransferWise 2019 Q1 mission report - the quarterly update to our user community from the 1,500+ people operating and improving it. We're getting closer to our mission of money without borders: instant, convenient, transparent, and eventually free. 💰 + ⚡ + 💳 + 🌍.
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@kaarmann
Kristo Käärmann
4 years
1/ @TransferWise Q3 ̷e̷a̷r̷n̷i̷n̷g̷s̷ Mission report is out 🗞 How much closer did we get to our mission of making money work without borders - faster, cheaper and convenient global banking. Here’re the headlines 👇
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@kaarmann
Kristo Käärmann
2 years
1/ This week, under the watchful eye of @EU_Commission , companies committed to stop hidden fees when people send money to help friends, families and colleagues in Ukraine. Here’s why it’s fun news. 🧵
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@kaarmann
Kristo Käärmann
5 years
🇧🇪 Our post-brexit European office launched in Brussels with hors d'oeuvres. It will be a great addition to Budapest and Tallinn with more than 1000 people on the continent.
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@kaarmann
Kristo Käärmann
1 year
After spending too much time in figma at work, I enjoy making UX recommendations for other sites at leisure.
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@kaarmann
Kristo Käärmann
4 years
1/ @TransferWise Q1 Mission update: How our team’s been making money work better internationally ⚡️faster, 💸cheaper, 📲 more convenient All the way from our 1̶6̶ 2000+ “offices” around the world. PS! We’re very much hiring!
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@kaarmann
Kristo Käärmann
6 months
Always wondered who are the people, who send "letters to the editor" ... 🤯
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@kaarmann
Kristo Käärmann
3 years
"How can @wise be 10x cheaper than banks, deliver 40% of transfers under 20 sec and *still be profitable* ?" 👆🏼 I get this a lot. A big part of the answer is the code that runs our treasury ...
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@kaarmann
Kristo Käärmann
7 years
💐Happy 6th birthday @TransferWise 🎁 - proud of the 600+ people, with whom we've now saved $1bn in bank fees for our users.
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@kaarmann
Kristo Käärmann
3 years
Wait but why? It's because customers are switching. We have our hands full with the demand we're already getting, yet in the very beginning of building the international banking experience we want to be proud of.
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@kaarmann
Kristo Käärmann
5 years
We have opened up the API behind our comparison site. If you're an engineer, say at Nationwide - you can now show to your customers how your international offering compares to other banks. 🤪 API docs:
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@kaarmann
Kristo Käärmann
2 years
The hardest job in @Wise just came on to the market. The brave person taking it would be working with me most of their time.
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@kaarmann
Kristo Käärmann
5 years
1/ @TransferWise 2018 Q4 quarterly ̶e̶a̶r̶n̶i̶n̶g̶s̶ mission report 👇 Money without borders — convenient, instant, transparent, and eventually free. To pay, to get paid, to spend like a local, anywhere in the world. 💰 + ⚡ + 💳 + 🌍.
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