The success of design at software companies depends more on having a product leader who cares about design than it does on the design team itself.
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If this resonates with you, you might like my article The Design IMPACT Framework, where I go into more detail about how I drove change in less-than-ideal corporate environments as a designer.
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@itspatmorgan
Could not agree more omg! and I don’t think it’s easy to do this after the fact. Not impossible but… just hard as hell to bring someone in and start making things priorities that weren’t before
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@innanetgrill
totally. super tough. you can have the greatest designers in the world but if the leader sucks, you're gonna have a rough time 🥲
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@itspatmorgan
This sounds right. So if you want to be happy as a designer, work for a place with a reputation for good design (you'll have the moral authority), or a VP or manager with a really good relationship with the CEO or leadership team.
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@itspatmorgan
So true. In the nutshell if you go hire engineers who cares deeply about designs makes all the difference. Everybody in the org should have that great attention to details.
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@itspatmorgan
Our design team made a solid plan to improve the checkout process. It would bring the company many extra millions per year. The CTO blocked all the changes because he was scared of design getting too much credit.
End of story 🧐.
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@itspatmorgan
I have seen leaders that care too much about how a UI looks and that can be quite unproductive.
So it’s important that within design, the leader cares more about how the experience is for the customers rather than just about how it looks
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@itspatmorgan
We need to communicate more as to how design plays a huge role in the success of a product/company.
Even more so if it's a product-based company.
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