As a designer at tech companies, I encountered a frustrating disconnect:
When executives say "UX", they often mean the "experience of using the visual interface."
NOT the "end-to-end user experience."
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@itspatmorgan
Asking questions is a superpower for wrangling the end to end UX.
For example, at our company part of the experience is programming language design:
I may not be an expert there, but I can still ask questions to help the experts investigate that piece of the UX.
@itspatmorgan
A healthy credit for this also goes to designers and industry insiders.
Every day on social media, you'll see folks from the industry claiming figma is the top "UX tool," for example.
@itspatmorgan
"Intuitive", "beautiful" and "delightful" are words that are so casually used without considering what goes into achieving these goals. It's a red flag when I see these in a job description too.