Christopher Voss @fbinegotiator Twitter profile

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Christopher Voss

@fbinegotiator

2 months

Never assume that the kind, peaceful person is unprepared for war.

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Christopher Voss

@fbinegotiator

3 months

Andrew Huberman has my unequivocal support. He is about making the world a better place. I am grateful we are friends.

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Christopher Voss

@fbinegotiator

3 months

Do we think it’s a crazy idea if I—the former lead FBI hostage negotiator—start moderating political debates on X Spaces? Culture wars. Israel vs. Palestine. Establishment vs. anti-establishment. Woke vs. anti-woke. How bad can they be?

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Christopher Voss

@fbinegotiator

1 month

Remember that people are not against you. They are for themselves. Which is why curiosity, empathy, mirroring, and labeling work like magic. It’s not about you. It never was.

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Christopher Voss

@fbinegotiator

20 days

Mentally strong people who end up succeeding no matter what are just people who keep picking themselves up from off the ground and learning new skills/habits every time life breaks them.

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Christopher Voss

@fbinegotiator

3 years

If you want to change someone’s behavior, make them feel heard, understood, valued, and respected. That’s it. That’s the magic recipe.

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Christopher Voss

@fbinegotiator

15 days

Your biggest enemy isn’t someone else. Your biggest enemy is the version of yourself that doesn’t take action, refuses to grow, and won’t take any risk.

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Christopher Voss

@fbinegotiator

3 months

He who has learned to disagree without being disagreeable has discovered the most valuable secret of negotiation.

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Christopher Voss

@fbinegotiator

4 months

Don’t accept criticism from people you wouldn’t go to for advice.

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Christopher Voss

@fbinegotiator

2 months

Discipline is temporary pain. Regret is permanent pain. Do what you said you were going to do despite the circumstances. You owe this to yourself.

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Christopher Voss

@fbinegotiator

2 months

The single biggest mistake people make in negotiations is to assume that it's a battle of arguments when, in fact, it's a battle of perceptions.

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Christopher Voss

@fbinegotiator

2 months

People who can’t communicate properly think everything is an argument. When you are equipped with negotiation tactics, every conflict ends on a good note. It’s never an argument. You can learn. I believe in you.

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Christopher Voss

@fbinegotiator

16 days

I am not impressed by arguments I see on social media. One-upping someone or clapping back is easy, and often cheap. When this generation learns to communicate better, with maturity, curiosity, and empathy—not defiance and anger— we will experience a much better world.

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Christopher Voss

@fbinegotiator

6 months

George Bernard Shaw said “The single biggest problem in communication is the illusion that it has taken place.” Whatever you want in this world, learning how to communicate—and how to negotiate—will help you get it faster.

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Christopher Voss

@fbinegotiator

3 years

An uncomfortable truth: You’re not empathetic if you can’t show empathy to someone who strongly disagrees with you.

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Christopher Voss

@fbinegotiator

1 month

You don’t get the life you deserve. You get the life you negotiate.

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Christopher Voss

@fbinegotiator

8 days

“No” is the start of the negotiation, not the end of it.

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Christopher Voss

@fbinegotiator

2 months

Stop trying to escape criticism. Embrace it. You are a threat. You have influence. What you say holds power and weight. You have made significant moves. Always remember: People who stand for nothing never get criticized.

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Christopher Voss

@fbinegotiator

1 month

Discomfort will happen. Confusion will happen. That’s life. Don’t take it personally. Don’t identify as a victim. Don’t sit there and ruminate over everything that went wrong. Become a problem-solver. Read. Develop a strategy. Learn how to communicate with empathy, kindness, and…

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Christopher Voss

@fbinegotiator

8 days

Here are some great questions that I use in almost every negotiation, depending on the situation: What about this is important to you? How can I help to make this better for us? How would you like me to proceed? What is it that brought us into this situation? How can we solve…

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Christopher Voss

@fbinegotiator

2 months

Being collaborative will make you more money than being cutthroat ever will.

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Christopher Voss

@fbinegotiator

3 months

If you’re not being criticized, you’re not pushing hard enough. Once you accept that criticism is a byproduct of success, you won’t feel the need to defend yourself or react to your critics.

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Christopher Voss

@fbinegotiator

3 months

If you don’t know where you’re going, distractions will look like opportunities.

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Christopher Voss

@fbinegotiator

3 years

It doesn’t matter what you’re going through or where you are in your journey. I respect any person who's making an effort to learn and get better.

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Christopher Voss

@fbinegotiator

15 days

I’ve said it before and I’ll say it again: If you are doing anything of value or of impact, there will be a reaction. Let the criticism energize you. Keep going. They are usually punching up, you know this.

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Christopher Voss

@fbinegotiator

2 months

Pay attention to your delivery. If you find yourself arguing or explaining, you’re losing. If you find yourself complaining, you’re losing. Conversely, if you don’t make it about yourself—if you demonstrate understanding, you’re winning.

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Christopher Voss

@fbinegotiator

3 years

I have never thought less of someone for admitting that they were wrong, have you? It’s impossible to be right all the time. Admitting when we are wrong gives us the freedom and the permission to learn something new, and to disconnect from our egos.

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Christopher Voss

@fbinegotiator

1 month

You have every right to feel every emotion on the spectrum of human emotions. But reacting to your emotions will set you back, especially if they are negative. We are adults, not children. Self-soothe. Take a walk. Do whatever you need to do to calm yourself, then you can…

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Christopher Voss

@fbinegotiator

4 years

We are not victims of social media. We have complete control over what we consume on these platforms. What are you choosing to pay attention to? What are you choosing to ignore? These decisions will immensely influence your inner world and your mental health.

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Christopher Voss

@fbinegotiator

2 months

If they don’t value you, walk away. Either they will be better, or you will find better.

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Christopher Voss

@fbinegotiator

4 months

No deal is better than a bad deal. Read that again.

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Christopher Voss

@fbinegotiator

1 month

“Speak when you are angry and you will make the best speech you will ever regret.” When you control your reactions, you won’t risk losing or tarnishing the relationship. You won’t create a negative outcome. And most importantly, you set yourself up to WIN. Feel your feelings,…

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Christopher Voss

@fbinegotiator

4 years

There are 46 days left in this year... This is enough time to: • Make gratitude a habit • Understand where people are coming from • Learn tactical empathy • Connect to your intuition • Label your emotions so that you don’t react to them Don't wait until 2021. Do it now.

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Christopher Voss

@fbinegotiator

1 month

The first time this flower ever bloomed in the backyard of my other house was when my mother died… I transplanted it to the new house I have now and this is the first bloom it ever has had here on Mother’s Day.

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Christopher Voss

@fbinegotiator

2 months

Empathy doesn’t equal agreement. The purpose of empathy isn’t to fold to someone’s views, but to understand where they’re coming from so you can create a better partnership. It’s to humanize the deal. People want to work with those who understand them.

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Christopher Voss

@fbinegotiator

2 months

You're not listening to disagree; you're listening to understand.

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Christopher Voss

@fbinegotiator

2 months

You don’t need to be manipulative to get what you want in life. Learn to actively listen, repeat back to people what they’ve expressed, ask no-oriented questions, communicate more clearly, and watch what happens.

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Christopher Voss

@fbinegotiator

26 days

Should we bring “🚨FBI Negotiaton Tactics” to Twitter Spaces? Used to be a popular Clubhouse room…

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Christopher Voss

@fbinegotiator

8 months

There are 68 days left in 2023 This is enough time to: • Make gratitude a habit • Understand where people are coming from • Learn tactical empathy • Connect to your intuition • Label your emotions so that you don't react to them Don't wait until 2024. Do it now.

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Christopher Voss

@fbinegotiator

1 month

There is a difference between having goals and being consumed by everything you’re not.

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Christopher Voss

@fbinegotiator

2 months

Dwelling on what you messed up on or failed at is the quickest way for your next thing not to work. So you screwed up. So you tried something and it didn’t work out. So what? Don’t dwell. Don’t sulk. Just get up and do the next thing.

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Christopher Voss

@fbinegotiator

17 days

Parents often tell me that the strategies and tactics I teach work well on their children. I’m starting to think we better start teaching kids these tools earlier. After all, negotiation skills are communication skills. And the most effective communicators always get ahead.

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Christopher Voss

@fbinegotiator

1 month

Reminder that you are not a victim. Even if you’ve suffered, identifying as a survivor is a much better reframe. Whatever you’re going through, know that you have power. I’ve been teaching this for long enough to know for a FACT that you have more power than you think you…

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Christopher Voss

@fbinegotiator

3 years

If you’re not being criticized, you’re not pushing hard enough. Once you accept that criticism is a byproduct of success, you won’t feel the need to defend yourself or react to your critics.

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Christopher Voss

@fbinegotiator

3 years

Pay attention to your delivery. If you find yourself arguing or explaining, you’re losing. If you find yourself complaining, you’re losing. Conversely, if you don’t make it about yourself—if you demonstrate understanding, you’re winning.

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Christopher Voss

@fbinegotiator

3 years

‘Never Split The Difference’ is #1 , #2 , AND #3 on Amazon! What a way to end the week!

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Christopher Voss

@fbinegotiator

13 days

You will thrive and grow when you finally resist the urge to judge other people. When you actively seek to understand where people are coming from—how they came to believe what they believe—you will get results faster. The best conversations are free from judgment.

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Christopher Voss

@fbinegotiator

1 month

Yes, we are wired to be negative. Here’s what you can do about it.

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Christopher Voss

@fbinegotiator

3 years

There are 86 days left in 2021 This is enough time to: • Make gratitude a habit • Understand where people are coming from • Learn tactical empathy • Connect to your intuition • Label your emotions so that you don't react to them Don't wait until 2022. Do it now.

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Christopher Voss

@fbinegotiator

2 months

Most people are living in fear of something. Label it. Invite them to talk about it. Negotiation is a process of discovery. It’s your job to bring everything to the surface.

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Christopher Voss

@fbinegotiator

2 months

You are one conversation away from getting the result you want. One label, a couple mirrors, one accusation audit, and some tactical empathy. Take the focus off you. Making the other side feel heard and understood is like magic.

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Christopher Voss

@fbinegotiator

28 days

“It seems like…” “It sounds like…” “It looks like…” Notice we said "It sounds like . . ." and not "I'm hearing that . . ." That's because the word "I" gets people's guard up. When you say "I," it says you're more interested in yourself than the other person.

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Christopher Voss

@fbinegotiator

3 years

The beauty of empathy is that it doesn't demand that you agree with someone’s ideas. Acknowledge their situation, convey that you are listening. And once they know you are listening, they may tell you something that you can use.

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Christopher Voss

@fbinegotiator

1 year

Trying to convince someone with your own logic will only backfire. They don’t think the way you think. Get on their level. Understand their reasoning. From there, form your case. #quote #wisdom #communication #dailyquote #inspiration #dailyinspiration #blackswangroup #chrisvoss

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Christopher Voss

@fbinegotiator

11 days

If you don’t understand how they see it, then you will never be able to predict how they’re going to react. AND if you can’t articulate their perspective without disagreeing with it… Then you don’t actually grasp it.

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Christopher Voss

@fbinegotiator

1 year

Chris’s #1 rule of negotiation:💡Let the other side have your way. That starts with listening. To convince someone that your solution is best, understand what they’re after. Dig deep, find out what’s on their mind. Listening first gives you the in that you’ve been waiting for.

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Christopher Voss

@fbinegotiator

1 month

They say worrying is worshipping the problem. When you have tools, strategies, and tactics at your disposal, the worry tends to dissipate. Most problems of communication can be navigated. Start learning. Stop worrying.

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Christopher Voss

@fbinegotiator

1 month

Splitting the difference is wearing one black and one brown shoe, so don't compromise. Meeting halfway often leads to bad deals for both sides. Always remember, no deal is better than a bad deal.

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Christopher Voss

@fbinegotiator

2 months

I have never thought less of someone for admitting that they were wrong, have you? It’s impossible to be right all the time. Admitting when we are wrong gives us the freedom and the permission to learn something new, and to disconnect from our egos.

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Christopher Voss

@fbinegotiator

23 days

People who experience grief often tell me their biggest regrets involve not having another conversation, not reaching out, not returning a phone call or text. The extent to which we avoid talking to each other because we don’t know how is staggering. We can do better.…

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Christopher Voss

@fbinegotiator

3 years

Love, like negotiation, requires empathy and collaboration. Show people that you understand what they want, and that you are working towards it.

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Christopher Voss

@fbinegotiator

1 year

🛑STOP TALKING🛑 Listening requires us to set our own self aside and let the other person speak. It’s difficult. Insanely difficult. Yet when you start listening, people will keep coming back to you. Because they felt heard. Seen. Cared for. It matters because people matter.

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Christopher Voss

@fbinegotiator

3 years

As a father in trying times you have a choice: you can keep to yourself or you can show up. Show up. Be available. Be present. Be involved in your children’s lives. Show up so the next generation of kids won’t have to recover from the damage of having an absent father.

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Christopher Voss

@fbinegotiator

4 years

That people are still spending precious time critiquing Dr. Jill Biden, her degree, her dissertation, and insisting she doesn’t deserve her credentials tells us everything we need to know. Women deserve more respect than they get. Instead of criticizing them, let’s elevate them.

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Christopher Voss

@fbinegotiator

2 months

Does empathy work on sociopaths? Let’s find out.

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Christopher Voss

@fbinegotiator

2 months

Your position is only as strong as how well you have absorbed the counter argument or opposing viewpoint… and repeated it back to them.

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Christopher Voss

@fbinegotiator

1 month

"Communication is key" but so is empathy. If you’re having a conversation and you’re only looking at things from your point-of-view without any regard for another person’s experience, wants, needs, or desires, “communication” alone won’t cut it.

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Christopher Voss

@fbinegotiator

1 month

I want women to know that if they intuitively feel like someone is capable of abusing them, they should absolutely listen to that feeling. When your gut instinct is speaking to you, listen to it.

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Christopher Voss

@fbinegotiator

17 days

The smarter you get, the less you ruminate. You realize there is a cost every time you marinate in the past, that if you want an easier life, you better stop overthinking, figure out a plan of action, and get things done. Your mind cannot solve the problems your actions can.

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Christopher Voss

@fbinegotiator

4 years

Most people are empathetic but don’t appear empathetic, and that’s the reason they find negotiation difficult. Empathy is not the ability to take on another person’s feelings. Empathy is the ability to describe another person’s perspective and feelings back to them. Start there.

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Christopher Voss

@fbinegotiator

3 years

🎄I’m so grateful for my family, my friends, and this wonderful community of people. Thanks for being a part of it! Who are you grateful for this year?

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Christopher Voss

@fbinegotiator

3 years

Unexpressed negative emotions never die—they just fester and turn into cancer. If you want your relationships to thrive, you will need to open the door for others to communicate their frustrations to you. This leads to progress. The alternative leads to resentment.

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Christopher Voss

@fbinegotiator

3 years

When you start your sentence with “If I were you…“ 1.That’s not empathy. ’re not them. ’re making it about you. Get out of your world and into theirs. Make curiosity and empathy your superpowers.

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Christopher Voss

@fbinegotiator

2 months

I can recommend a good book for this…

Naval

@naval

3 months

It’s time to get everyone talking to each other, instead of at each other.

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Christopher Voss

@fbinegotiator

1 year

Did you know our brains respond to emotional pain in a similar way to physical pain?Our instinct is to hide the hard stuff, but saying it plainly can actually help the other person to prepare themselves for tough news.Both of you will emerge as better communicators because of it.

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Christopher Voss

@fbinegotiator

3 years

You are one conversation away from getting the result you want. One label, a couple mirrors, one accusation audit, and some tactical empathy. Take the focus off you. Making the other side feel heard and understood is like magic.

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Christopher Voss

@fbinegotiator

4 months

Anytime you’re waiting on someone else or you don’t know what the next step is… they’re waiting on you. Take control. Make a move.

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Christopher Voss

@fbinegotiator

2 months

If you’re waiting on someone else or you don’t know what the next step is, they’re waiting on you. Make the move.

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Christopher Voss

@fbinegotiator

4 days

Being a father and working alongside my son Brandon has been one of my greatest joys, and my greatest teacher. It has also made me a better negotiator. Happy Father’s Day!

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Christopher Voss

@fbinegotiator

3 years

Listing the worst things that the opposing party could say about you and saying them before the other person can is an effective negotiation tactic. Let’s apply it to politics. How would you call out the flaws of your own political party? Where would you start?

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Christopher Voss

@fbinegotiator

3 months

If you control how every conversation ends, then you automatically have already begun to control how the next one begins.

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Christopher Voss

@fbinegotiator

1 year

Talk about freeing a hostage!

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Christopher Voss

@fbinegotiator

3 years

Parents who practice tactical empathy, labeling, and mirroring report back to me that the relationship with their kids improves dramatically over time. Why? Because when kids feel heard, they feel safe and calm. Now that you know, practice at home. Let me know how it goes.

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Christopher Voss

@fbinegotiator

1 year

Hostage negotiators have a 94% success rate. Let that sink in. They are successful 94% of the time when dealing with the world’s most difficult and DANGEROUS people. Robbers. Kidnappers. Terrorists. Psychopaths. Subscribe to The Edge Newsletter and let us convince you.

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Christopher Voss

@fbinegotiator

3 years

The most dangerous negotiation is the one you don’t know you’re in. What are the commodities of negotiation? When were you negotiating and didn’t realize it?

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Christopher Voss

@fbinegotiator

2 months

Tactical empathy is alchemy. It is astonishing how deeply you can impact a person in a short period of time.

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Christopher Voss

@fbinegotiator

5 days

The F-word—"Fair"—is an emotional term people usually exploit to put the other side on the defensive and gain concessions. When your counterpart drops the F-bomb, don't get suckered into a concession. Instead, ask them to explain how you're mistreating them.

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Christopher Voss

@fbinegotiator

3 years

You don’t break new ground by failing to ask for things that have never been done before.

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Christopher Voss

@fbinegotiator

3 years

This is a strong accusation audit. A little long, but effective. What’s yours?

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Christopher Voss

@fbinegotiator

2 months

Never assume kindness means weakness. Never assume it implies a lack of boundaries. It doesn’t.

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Christopher Voss

@fbinegotiator

2 years

“I just implemented your one-sentence email… "Have you given up on this project?" Within 30 minutes I received a response…My head just exploded in a fine pink mist! This, after 2 months with lack of engagement. Now a signed contract… Thank you!”

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Christopher Voss

@fbinegotiator

3 years

Fatherhood is a gift. It is a gift to be a provider, a teacher, a role model. To know responsibility, discipline, & unconditional love. To receive these gifts, we must be fully present. As the saying goes: “To be in your children’s memories tomorrow, you must be present today.”

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Christopher Voss

@fbinegotiator

4 years

“Pay attention to people who criticize your work.” I disagree. A critic might be right, but they are probably wrong. No model of success advises you to listen to people who are probably wrong. We don’t know a critic’s motives. And if they’re wrong, you’re screwed.

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Christopher Voss

@fbinegotiator

5 days

You can bend your counterpart's reality by anchoring his starting point. Before you make an offer, emotionally anchor them by saying how bad it will be. When you get to numbers, set an extreme anchor to make your "real" offer seem reasonable, or use a range to seem less…

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Christopher Voss

@fbinegotiator

3 years

Tactical empathy will help you create more meaningful and warm relationships. That it might help you achieve what you want is a bonus. Shift your focus, get deeply curious about the other side, and watch tactical empathy do its magic.

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Christopher Voss

@fbinegotiator

2 years

Most people are empathic but don’t appear to be empathic… That’s why they find negotiation difficult. Empathy is not the ability to take on another person’s feelings…Empathy is the ability to describe another person’s perspective and feelings back to them. Start there.

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Christopher Voss

@fbinegotiator

3 years

In a tough negotiation, it's not enough to show the other party that you can deliver the thing they want. To have real influence you have to help them see that collaboration with you will avoid a greater loss and that you can be trusted with their long-term best interests.

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Christopher Voss

@fbinegotiator

17 days

A lot of success in negotiation boils down to how committed you are to learning and implementing tactics like mirroring, labeling, no-oriented questions, etc. If you are careful and intentional when you communicate, you have a huge competitive advantage. Most people who believe…

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Christopher Voss

@fbinegotiator

4 years

I am blown away at the opportunity to be the 1st to do this!

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Christopher Voss

@fbinegotiator

2 years

To criticize is to judge. Real empathy is non-judgmental. You’re not actually helping someone when you criticize them. You’re just temporarily making yourself feel better at their expense.

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