Does
@FlySafair
not communicate with travellers? Failed to inform me of a missing document needed for refund,now when I have submitted there is no confirmation everything is in place. Booking ref TCBLYX and GETFWO.
#poorcustomerservice
@eksdomSA
Hi. Our Finance team confirms that the refund requests were received on 27.03.2018. Please note that our refund process takes 7-21 working days. - BN
@FlySafair
policy relating to a partial refund for a cancelled flight of the surviving spouse to heartless and shows no regard for the loss of life. Why would a surviving spouse be travelling after losing a loved one?
#Heartless
@hellopetercom
is a site aimed to empower customers to take action in an attempt to achieve a desired service level or product...
@FlySafair
does not even follow up on complaints logged here
#poorservice
@tempestcarhire
@EuropcarSA
I returned a car at the end of June and have still not received my deposit back, despite being invoiced and charged for the etolls. Numerous calls and visits to the branch, still nothing
@FlySafair
Yes. Email sent to help
@flysafair
.co.za and to the consultant who assisted smaholi
@flysafair
.co.za
Pls note Twitter is not my preferred communication channel, but seems the only way to get a response
@MTNza
,
@MTNzaService
what is your policy with regard to technical faults . i have a samsung (screen is losing colour - not water pr physical damage) still under contract, but older than 12 months. does this fall within mtn's warranty?