BEAUTY BAY help @beautybayhelp Twitter profile

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BEAUTY BAY help

1 year

Hey! Due to Twitter's recent updates, we're currently unable to respond to any DM's on Twitter. We're still here for all the support you need. You can reach us using our contact us form on our FAQs page.

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BEAUTY BAY help

@beautybayhelp

6 years

GIVEAWAY 🌈 Wanna win a Jeffree Star Cosmetics Mini Rainbow Bundle? To enter you just need to RT this post + Follow @beautybayhelp ❤️🧡💛💚💙 (Open to Worldwide entries, ends midnight BST 10/06/18, T&C's apply) #competition #rainbow

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@beautybayhelp

6 years

Happy National Moon Day! 🌝 We're giving one lucky BBer the chance to WIN a Lunar Beauty Life's A Drag Eyeshadow Palette to celebrate 😍 LIKE this tweet and reply with your fave moon emoji to win! (T&C's Apply, Worldwide entries, ends @ 6pm BST 20/07/2018) 🌙

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BEAUTY BAY help

@beautybayhelp

6 years

To celebrate 4th of July tomorrow, we're giving away a selection of our top picks from our fave American brands for you & a friend! 🇺🇸 To enter all you have to do is follow @beautybayhelp & tag your BFF below! (T&C's apply, open worldwide, winners announced 04/07/18 @ 6pm) ✌️

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BEAUTY BAY help

@beautybayhelp

5 years

@bethany93307909 Hey Bethany! You've always gotta support the real deal! We're an official stockist of Jeffree Star products, which can be confirmed on his site. 💋 We stock our products the right way from the brand themselves, we ain't got time for these fakes and snakes. 🐍 x

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BEAUTY BAY help

@beautybayhelp

5 years

O M G 🥵 You crashed the site then shopped real hard We're all out of #ShanexJeffree Conspiracy palette rn but keep your eye out for updates Our CS team are workin' hard to get your queries sorted ASAP Thank you so much @shanedawson @JeffreeStar we're so proud of you! X

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BEAUTY BAY help

@beautybayhelp

5 years

Hey, we are so sorry to report we experienced issues for the #shanexjeffree launch yesterday. We are working hard to fix the payments and duplicate orders ASAP. Please bear with us. BB x

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BEAUTY BAY help

@beautybayhelp

6 years

There’s still time to enter our giveaway! Ends midnight tonight, and the winner will be announced tomorrow!!! 😱🌈

BEAUTY BAY help

@beautybayhelp

6 years

GIVEAWAY 🌈 Wanna win a Jeffree Star Cosmetics Mini Rainbow Bundle? To enter you just need to RT this post + Follow @beautybayhelp ❤️🧡💛💚💙 (Open to Worldwide entries, ends midnight BST 10/06/18, T&C's apply) #competition #rainbow

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BEAUTY BAY help

@beautybayhelp

5 years

Hi guys. We have processed all refunds today, depending on your bank you should receive the refund in the next few days, if you don’t receive it then please get in touch. We are really sorry and thanks for your patience during this time. BB x

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BEAUTY BAY help

@beautybayhelp

6 years

Hey BB’ers, we've received another batch of the Alien palettes and will be dispatching these ASAP. We plan to fly in the remainder early next week. Once they arrive they will be our top priority to get them out, so watch out for your dispatch email! Thanks for bearing with us. BB

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BEAUTY BAY help

@beautybayhelp

4 years

WHO is ready for our Jeffree Star restock?! From 6pm BST you can snap up the goods!! Not only that, but our little friends Cremated and the all new Mini Controversy Emerald Edition might be making an appearance too! 🥰💕😱

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BEAUTY BAY help

@beautybayhelp

4 years

Hey BB'ers! We're aware some customers are receiving an email stating their haul has been cancelled due to security checks. there has been a tech error and they are NOT cancelled! Don't panic and keep your eyes peeled for your dispatch email x

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BEAUTY BAY help

@beautybayhelp

6 years

IT'S ARRIVED! 💦 If you've pre-ordered the Thirsty Palette keep an eye out for your dispatch email coming soon 🙌

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BEAUTY BAY help

@beautybayhelp

4 years

We know that you're gagging over The Cremated Collection and just want to make you all aware that this is exclusive to Jeffree Star Cosmetics for the launch. BUT we are working on it so watch this space! 👀

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BEAUTY BAY help

@beautybayhelp

3 years

@parlonsmakeup Nous sommes désolés si vous avez manqué notre promotion sur la palette Bright 42 Colour. Mais vous pouvez encore profiter de 50 % de réduction sur la palette avec le code DESOLE50

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BEAUTY BAY help

@beautybayhelp

6 years

Don't forget, you have until midnight BST this Sunday (June 10th) to enter! RT the original tweet + follow us and the Jeffree Star Cosmetics Mini Rainbow Bundle could be all yours 😍 Good Luck everyone 🤞🌈

BEAUTY BAY help

@beautybayhelp

6 years

GIVEAWAY 🌈 Wanna win a Jeffree Star Cosmetics Mini Rainbow Bundle? To enter you just need to RT this post + Follow @beautybayhelp ❤️🧡💛💚💙 (Open to Worldwide entries, ends midnight BST 10/06/18, T&C's apply) #competition #rainbow

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BEAUTY BAY help

@beautybayhelp

4 years

Hey, we can see plenty of you asking about the 'Jeffree Star The Orgy Collection: The Gloss'. Don't worry, we'll be getting them over the weekend. Keep your eyes peeled 👀

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BEAUTY BAY help

@beautybayhelp

4 years

Blood Lust is already heading out our doors! 🤩 Round of applause for our fantastic warehouse team for working their magic. 🙌🥰

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BEAUTY BAY help

@beautybayhelp

5 years

Hey guys!! Its @rach_leary & i'm at BEAUTY BAY taking over their customer service twitter account hehehe🥰tweet me & say hey!!

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BEAUTY BAY help

@beautybayhelp

6 years

It’s been a while since you ordered your Jeffree Star Cosmetics Holiday Collection. 👽 We’re sooo sorry it’s taking longer than expected. This is due to a supplier delay, but we are workin’ really hard on it! Thanks for holding tight and we will send updates as we have them ⭐

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BEAUTY BAY help

@beautybayhelp

6 years

And the winner of the @JeffreeStar Mini Rainbow Bundle is... @Becky_Randles 👏Congrats Rebecca! 🌈 Please pop us a DM with your deets ❤️🧡💛💚💙💜

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BEAUTY BAY help

@beautybayhelp

6 years

Who’s ready for the winners to be announced at 6pm?!! The prizes are all packed and ready to go!!! 🇺🇸🤩 #July4th #beautybayhelp

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BEAUTY BAY help

@beautybayhelp

5 years

@BecksHingley Hey! We were anticipating a huge influx of customers for the Shane x Jeffree launch, but we were just blown away by how popular this collection turned out to be. Please rest assured that we are already hard at work at restocking this collection ASAP x

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BEAUTY BAY help

@beautybayhelp

7 years

Hey BB'ers, we’ve spotted some JeffreeStar Liquid Lips are not the usual awesome standard! They’re currently removed from sale for us to investigate further. If you're experiencing any problems please contact us directly with images, order number & email address so we can help!

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BEAUTY BAY help

@beautybayhelp

5 years

We’re Hiring!🙌If you would love to come and be part of the BEAUTY BAY family (who wouldn’t?!) we currently have vacancies available in our fabulous Customer Services Team 🖥️💅 To apply hit up the link:

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BEAUTY BAY help

@beautybayhelp

6 years

Want to win these fabulous festival goodies? Here's how to enter: We want to see your best festival makeup look! Simply tweet @beautybayhelp with your festival inspired look and use the hashtag #bbhelpfestival ✌️(Open worldwide, ends midnight BST 27/06/18, T&C's apply) ✨🌈

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BEAUTY BAY help

@beautybayhelp

4 years

💜1 HOUR TO GO💜 Here's some of our top tips on hauling Blood Lust!

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BEAUTY BAY help

@beautybayhelp

6 years

Please be aware that anyone trying to resell tickets, DON'T! We will be working with the ticket provider to cancel these. Any tickets purchased via DICE will be sent to the app on your phone, and any printed tickets will require photo ID.

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BEAUTY BAY help

@beautybayhelp

5 years

Just 1 hour to go til Jawbreaker goes live, everybody to their places! 👏 Get that app at the ready, log in to get them TRIBE points, and brace yourselves for the sweetest launch we've ever had. 🍭 Don't forget we're on hand to help if you need, just be patient as we help out. x

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BEAUTY BAY help

@beautybayhelp

7 years

Oops, our bad! We’re having some site issues RN – chill for a sec whilst we get them fixed.

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BEAUTY BAY help

@beautybayhelp

5 years

The unsung heroes of Bragging Rights! 🙏 Our praise go out to the warehouse team who are absolutely nailing it dispatching your orders. 🤩👌 #BEAUTYBAYDidGood

BEAUTY BAY

@beautybay

5 years

Prepping for a big day tomorrow 😍 don’t forget to enter our #BEAUTYBAYDidGood competition⚡️

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BEAUTY BAY help

@beautybayhelp

6 years

Who loves a good game of bingo? Who loves buying makeup? Who loves winning makeup? What if all 3 were combined?! All shall be revealed tomorrow! 😱💄

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BEAUTY BAY help

@beautybayhelp

5 years

@sophdoesnails Hey, these will be launching in line with Jeffree tomorrow at 6pm BST. XX

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BEAUTY BAY help

@beautybayhelp

6 years

@AngelaDuncan27 My apologies for this. Please send us a DM along with your order number and email address. X

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BEAUTY BAY help

@beautybayhelp

6 years

The Blood Sugar palette has arrived, YAY! For all the BB'ers who pre-ordered this, we're so excited for you to get your hands on it. Keep an eye out for your dispatch email 💉👀💖

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BEAUTY BAY help

@beautybayhelp

5 years

@RMDeyeshadow @beautybay You're not gonna believe it. You 👏 are 👏 gonna 👏 lose 👏 your 👏 mind. 👏 News hot off the press is that we'll be launching his collection in line with Jeffree, 6pm next Friday. Set that alarm hun, 'cause summer's comin'! 🍭x

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BEAUTY BAY help

@beautybayhelp

5 years

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BEAUTY BAY help

@beautybayhelp

5 years

We are working hard to respond to everyone during this very busy period. We aim to respond to your queries within 48 hours, please bear with us we will get back to you! Please don't send multiple messages as this could delay this response time. ♥️

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BEAUTY BAY help

@beautybayhelp

6 years

🌜🌚🌛 And the winner of our Moon Day competition is.... @ItsMeHollowx Congratulations! 🎉 Please pop us a DM with your details so we can get your prize sent out to you! Thanks to everyone who took part! 😘

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BEAUTY BAY help

@beautybayhelp

6 years

Thanks to everyone who took part in our recent giveaway! There's plenty more where that came from! Stay tuned.....👀✨

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BEAUTY BAY help

@beautybayhelp

6 years

@TheTauscher These will be available on the website on the 24th. X

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BEAUTY BAY help

@beautybayhelp

7 years

ATTENTION BB'ERS! The @JeffreeStar Family Collection is hitting site on TUESDAY 🔥 #SaveTheDate ✨

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BEAUTY BAY help

@beautybayhelp

6 years

VIP tickets are SOLD OUT!!! 😱But don't panic guys, there are still standard tickets available for all locations! GO GO GO!!!

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BEAUTY BAY help

@beautybayhelp

7 years

Don't worry BB'ers, we're aware of the problems on site and our tech gurus are ON IT! We'll have this resolved ASAP.

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BEAUTY BAY help

@beautybayhelp

7 years

@loren_williamsx I can confirm we are still working on stocking this palette - we don't have a confirmed date as of yet so keep an eye out! X

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BEAUTY BAY help

@beautybayhelp

6 years

You DON'T want to miss this one! Get RT'ing and don't forget to follow @beautybay 🙋‍♀️✨

BEAUTY BAY

@beautybay

6 years

🙌 Competition time 🙌 Retweet and follow @beautybay to be in with the chance with winning 1 of 4 @OFRACosmetics On The Glow Palettes worth £70!

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BEAUTY BAY help

@beautybayhelp

6 years

There's been a delay with Laura Lee Los Angeles Nudie Patootie *sobs* 😓 It will be launching tomorrow so be ready!! ❤️

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BEAUTY BAY help

@beautybayhelp

3 years

PSA: The JSC Pink Religion collection will be landing on Friday! Stay tuned for more details 👀💗

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BEAUTY BAY help

@beautybayhelp

6 years

Leaving work on a Friday like...

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BEAUTY BAY help

@beautybayhelp

7 years

Hey BB’ers! If you’re in the UK you’ve placed a cute AF haul from us recently, there may be a slight delay due to adverse weather conditions. We’re aiming to get your order with you ASAP, keep an eye on your tracking. Don’t panic! You’ll be SLAYIN’ at the Xmas Party in no time! X

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BEAUTY BAY help

@beautybayhelp

5 years

The launch is nearly here... 🌟 Magic Star 🌟 is about to go live and we're LIVING for this collection. To prep you all for your hauls, it'll be 2 of each shade per customer and info is currently live on our site. 😱 ⏰ Ready those alarms, Queens, you do NOT want to miss out. x

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BEAUTY BAY help

@beautybayhelp

6 years

@harrietandcats Hey Harriet, as per our Coming Soon page, the palettes will be coming to site. However, racism is something that we will not tolerate in any way, shape or form. We at BB promote diversity within beauty and are proud to stock a wide range of inclusive brands. X

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BEAUTY BAY help

@beautybayhelp

5 years

@OhMyGodExposeU So sorry to see this! So we can check this out for you could you please drop us a DM with your order number and email address?x

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BEAUTY BAY help

@beautybayhelp

6 years

Orders mean prizes! Our first game of ⭐️Beauty Bay Bingo⭐️will take place today at 2pm! These are the prizes that are up for grabs for our lucky winners throughout the day. Rules will be announced shortly before the first game starts. Eyes down and good luck! 🤞

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BEAUTY BAY help

@beautybayhelp

6 years

We want someone to look at us the way Harry looks at Meghan! ❤️ #RoyalWedding #HarryandMeghan

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BEAUTY BAY help

@beautybayhelp

7 years

Hi Guys! We know you're all crazy excited to purchase the summer collection and we are working to get this issue fixed asap! #bearwithus

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BEAUTY BAY help

@beautybayhelp

5 years

@RMDeyeshadow Hi! We have nothing confirmed at the mo! But rest assured we'll be sure to shout about it on our socials and newsletter, so we keep your eyes peeled x

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BEAUTY BAY help

@beautybayhelp

3 years

Over the weekend we had some parcels stolen, yesterday we found out the boxes were dumped at the side of the road. Our team have done a great job today cleaning up! We continue to work with the police and Stafford Council, all customers impacted will be contacted directly. BB x

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BEAUTY BAY help

@beautybayhelp

6 years

@bilzyb Hey, Racism is something that we will not tolerate in any way. Here at Beauty Bay we value and promote diversity within the beauty community and proudly stock a wide range of brands that are inclusive for everyone. Personal opinions are not a reflection of Beauty Bay’s own views

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BEAUTY BAY help

@beautybayhelp

4 years

@thatlipsticklif Hi! 33% of the product price on these items will be donated in aid of the NHS Charities Together COVD-19 Urgent Appeal 😊 Faye, BB. x

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BEAUTY BAY help

@beautybayhelp

6 years

@Lifeoflucy98 Hi! This is something we are working on, but can't confirm a date at the moment. Please keep checking back for updates. X

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BEAUTY BAY help

@beautybayhelp

5 years

HEY, how are ya? 🌟 We just couldn't wait to bring you your fix of @jeffreestar 💙 Blue Blood will be launching at 5pm 🚨 A whole HOUR earlier than we originally planned ⚡ Adjust your alarms people - this is not a drill! ⏰

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BEAUTY BAY help

@beautybayhelp

6 years

It's Taco Tuesday! Now these are the kind of tacos we're talking about! 🌮🌈(📸 @sweetrolledtacos ) #rainbowfood #TacoTuesday

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BEAUTY BAY help

@beautybayhelp

6 years

How fab are these Rainbow Crémewiches?! 😍🌈🦄(📸 @cremeandsugaroc ) #rainbowfood

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BEAUTY BAY help

@beautybayhelp

4 years

Hello to all our beautiful BB'ers!! We are incredibly busy right now 😱 and doing our absolute best to get back to you as soon as we humanly can from our homes. Please allow us up to 48 hours to answer your Twitter queries during this time - thank you!! 💕💕💕

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BEAUTY BAY help

@beautybayhelp

4 years

Hey guys! A quick update for y'all. We've spotted that some of you may be getting some display errors on your place in the queue. Don't worry, you've got a place so don't hit refresh and you'll be on site soon. Our team are getting this sorted right away. 🛠

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BEAUTY BAY help

@beautybayhelp

6 years

Hey BB'ers! We're SUPER busy RN so response times may be longer than you're used to. If you've contacted us on Twitter, FB or via Email please don't worry we'll be in touch ASAP to help you! x

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BEAUTY BAY help

@beautybayhelp

4 years

To keep everyone in the loop, our team is working hard to get back to all messages and emails! 💌 We sincerely appreciate your patience during this time and thank you for bearing with us. ♥ We know a launch can always be super stressful for you guys. 🙌

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BEAUTY BAY help

@beautybayhelp

6 years

@elliejenkinsxx Love it!!! Pop us a DM with your email address so we can send you a cheeky little discount! X

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BEAUTY BAY help

@beautybayhelp

6 years

@NicoleGummy We're in the UK, therefor its Day, Month, Year x

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BEAUTY BAY help

@beautybayhelp

7 years

💥 ATTENTION BB'ERS! 💥

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BEAUTY BAY help

@beautybayhelp

5 years

@demitaadele Soon... REAL soon. Like 'the launch date is literally just a week away' type of soon. Stay tuned for more details hun, 'cause they'll be coming in fast! 👀 x

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BEAUTY BAY help

@beautybayhelp

6 years

Happy National Fudge Day! 🌈🦄 (📸 @hebakes79 )

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BEAUTY BAY help

@beautybayhelp

6 years

Hey BB'ers! If you order during our Bragging Rights promotional period please note, we aim to dispatch orders between 3-10 days from when you checkout. Keep an eye on your inbox for your dispatch email! You can find all the deets here: 👀

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BEAUTY BAY help

@beautybayhelp

7 years

WATCH THIS SPACE BB'ERS 🚨 For now, we're limiting how many of you can get on site - but it's only 'cos we're so busy restocking for the big day tomorrow. . 😜 We'll let you know as soon as you can shop up to 30% off EVERYTHING again! 🙌🏼

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BEAUTY BAY help

@beautybayhelp

5 years

@molly_dox It looks like our site is having some trouble atm due to the high volume of traffic. Sorry about that! Please note due to the traffic on site it make take time for the confirmation to go through. Nothing’s gonna keep this conspiracy from reaching you all. x

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BEAUTY BAY help

@beautybayhelp

7 years

@EdgyStylishNerd We know you want it! Our Buyer team are working hard on this – stay tuned!

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BEAUTY BAY help

@beautybayhelp

2 years

Hey loves! 👋 As some of you may know, we’ve moved to a brand new warehouse! We’re working hard to ship orders as soon as we can, but it’s taking us longer than usual. Please allow 4 to 9 days from purchase for your order to be shipped out. Thanks for your patience. Love BB x

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BEAUTY BAY help

@beautybayhelp

4 years

You guys came here to haul hard and kick ass. You weren't playin' - we're working super hard to get all hauls out and on their way to you as quick as we can and aim to have all hauls dispatched within 1 to 3 days. 🚚 Keep an eye out for your dispatch email.👀

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BEAUTY BAY help

@beautybayhelp

6 years

@MannyMua733 @beautybay The rumours are true! You can sign up to the waitlist for ‘Life’s a Drag palette here:

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BEAUTY BAY help

@beautybayhelp

5 years

@abbiejsb We are working on this with the brand however no dates have been confirmed just yet so please keep an eye on our social media and website for any updates on this x

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BEAUTY BAY help

@beautybayhelp

5 years

💙💙💙

BEAUTY BAY

@beautybay

5 years

🚨 UPDATE 🚨 @JeffreeStar #BlueBlood Collection will be droppin' on 29.03.2019 @ 6pm GMT ‼ Set those alarms ASAP huns ⏰🔥

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BEAUTY BAY help

@beautybayhelp

5 years

⚠️ UNDER CONSTRUCTION ⚠️ If you're coming across anything that doesn't look right on our app or site, then let us know. We'll 100% appreciate it and get it fixed for you ASAP! We may even slip you a few extra TRIBE points for the helping hand... It's a win-win! 🔥 🛠️ x

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BEAUTY BAY help

@beautybayhelp

5 years

@the_wittiness Hey, we are looking into this with the brand nothing has yet been confirmed. Keep an eye out for updates. X

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BEAUTY BAY help

@beautybayhelp

7 years

@hhhhhholly Don't worry, we haven't sold out! We're aware of the problems on site and our tech gurus are ON IT! We'll have this resolved ASAP.

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BEAUTY BAY help

@beautybayhelp

6 years

Thanks to everyone who took part in our most recent giveaway! We have lots more planned for the future, but in the meantime we want to hear from you! What do you want to see? More giveaways? More makeup look challenges? A battle to be crowned ultimate makeup junkie? Tell us! 💋

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BEAUTY BAY help

@beautybayhelp

6 years

Hey guys, We've had some dispatch emails not go out, please check your account section for order confirmation.

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BEAUTY BAY help

@beautybayhelp

4 years

Just to let you know, we are all working hard from home to ensure all your queries are being answered! We really appreciate your patience during this time. #wfhlife ❤️

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BEAUTY BAY help

@beautybayhelp

6 years

Who's going to @Parklifefest this weekend? Tag your squad! 🌈🦄✨(📸 @thegypsyshrine )

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BEAUTY BAY help

@beautybayhelp

5 years

@LoLLy_P0P13 We always got your back girl! x

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BEAUTY BAY help

@beautybayhelp

6 years

#bbhelpfestival And the winner is... @kat1e_holl1s 😍👏Please send us a DM with your info so we can get your festival goodies to you ASAP! Thanks to everyone who took part, we loved all your fierce festival looks 🔥 Stay tuned for more competitions coming soon!

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BEAUTY BAY help

@beautybayhelp

5 years

@AshleyDeVera14 So sorry to hear this! Can you send us a quick DM with your order number and email address so we can look into this please?

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BEAUTY BAY help

@beautybayhelp

6 years

@fthoqq Hey! We're working on it but have no specifics just at the moment. Sign up to our newsletter to stay updated on our biggest launches X

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@beautybayhelp

6 years

@t0modell Hey Beth, thanks for your recommendation, I'll pass this onto the buying team. x

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@beautybayhelp

6 years

Dublin has now SOLD OUT! London & Manchester still have standard tickets available, grab them while you can!

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BEAUTY BAY help

@beautybayhelp

6 years

@Harmony_Popo Hey Harmony, we would love this too. We have passed on your recommendation to our buying team. X

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BEAUTY BAY help

@beautybayhelp

6 years

@EricaPrimrose Are you sure we can't tempt you Erica?! Not even with a cheeky little discount? Send us a DM with your email address, you know you want to!

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@beautybayhelp

5 years

@Chemical_Jennie Now that would be dope... Something to think about, we reckon. 🤶 x

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BEAUTY BAY help

@beautybayhelp

6 years

Did you enjoy our Beauty Bay Bingo today? Do you want to see more like this? Or do you have your own suggestions? Please sound off in the comments below! 👇

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BEAUTY BAY help

@beautybayhelp

7 years

Jeffree Star Nudes Volume One is live now!

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