XsollaSupport @XsollaSupport Twitter profile

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XsollaSupport

4 years

We're ready to help right here on Twitter. Also available via support @xsolla .com and 24/7 live chat via the Xsolla Help page: ➡

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XsollaSupport

@XsollaSupport

2 years

@GeldricTV @2K @Xsolla @Ki11ersix Hello! Please note PC keys for Tiny Tina's Wonderlands pre-orders will be released at the following local times stated here: Enjoy the Game!

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XsollaSupport

@XsollaSupport

8 years

@olivertondkar Hello. We have already provided all the information about a refund policy. Thank you for understanding.

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XsollaSupport

@XsollaSupport

6 years

@juiceDiem @xsolla @Twitch Hello! Support team is working on fixing the known issue and we hope is solved promptly. Should you have immediate questions, please contact Xsolla Support team at . We are happy to help 24/7! Thank you!

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XsollaSupport

@XsollaSupport

6 years

@Bast50 @Twitch @TwitchSupport @xsolla Hello, the issue has been resolved. All who were affected, will receive mails with instructions from Twitch today.

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XsollaSupport

@XsollaSupport

6 years

@christopertayla Hello! This error appears when some untypical activity was detected on the account. Please, contact us in live chat from the link and we will help you there. Thank you.

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XsollaSupport

@XsollaSupport

4 years

@FrozenRTC @yoxics @ClixHimself Hello. Please reach us in the live chat at and we will help you in real-time. Thanks

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XsollaSupport

@XsollaSupport

8 years

@TehJamJar We have carefully investigated your issue. As you are an active Twitch user we will do a one-time courtesy exception.

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XsollaSupport

@XsollaSupport

4 years

@Teteia_Twitch @muralhakun @Oi_Siu_ Olá, se você tiver algum problema relacionado ao pagamento, por favor, entre em contato com nossa equipe de suporte através do e nós o ajudaremos.

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XsollaSupport

@XsollaSupport

6 years

@AnttiWelmu @juiceDiem @xsolla @Twitch Our Support Team is always available 24 hours, including weekends. :)

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XsollaSupport

@XsollaSupport

5 years

@darkmysterio09 @VOIDInteractive @SnubbyNotSorry @xsolla Please reach us at with the details of your order for checking Thank you!

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XsollaSupport

@XsollaSupport

6 years

@adultnature @PatrixRaider @FreeAgentMafia @Streamers_All @SupStreamers @cgndotus @Scarem1 @KattatoniaTTV @RagingBlonde @beta_rage @Jammers83 @CoyoteWildfire @luvamal @squilotv @AdamLegendary Hello, Please reach us via live chat at or from the payment page if you need any assistance with your payment

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XsollaSupport

@XsollaSupport

5 years

@BenyReturns @Gitarre3 @AnilDieEnte @PixelKeKs21 @zAleeeex_ Hallo! Bitte kontaktieren Sie uns per Live-Chat von der Seite für weitere Unterstützung. Vielen Dank! Hello! Please contact us via Live chat from the page for further assistance. Thank you!

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XsollaSupport

@XsollaSupport

9 years

@ackwell You can find more information here http://t.co/wDRm56vXpb

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XsollaSupport

@XsollaSupport

8 years

@PureweaponTTV @thespartan_game @TwitchSupport Everything is ok now! We apologize for the inconveniences and thank you for your patience

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XsollaSupport

@XsollaSupport

2 months

@Soloplayerggz @Xsolla Hello! Please send us a DM or email at support @xsolla .com so we could assist you on this matter! Thank you

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XsollaSupport

@XsollaSupport

6 years

@Cysero @Devilicus_AQW @Berksukruer @HeyImTarax Hi! The final price includes the commission of the chosen payment option and all additional fees. We try to keep our pricing as reasonable and competitive as we can for our customers in today’s market.

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XsollaSupport

@XsollaSupport

8 years

@Sintorra @SelkieSP Hello, since giftcards payments are processed by Paygarden, it was set by them that only US giftcards are available.

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XsollaSupport

@XsollaSupport

5 years

@Berlichan @WHChaosbane @Bigben_games @xsolla Hello, if you have any difficulties with receiving your key for PC after successful payment, please contact us via and we will assist you

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XsollaSupport

@XsollaSupport

2 years

@khltw98 @FuyukiSakura 你好。请通过联系我们，我们很乐意更详细地调查您的问题！

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XsollaSupport

@XsollaSupport

4 years

@shaunacuslgend @Nightwraith_ED @YT_AQ3D_Streams Hello. If you experience any difficulties in making a payment, please reach us on , we are happy to help!

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XsollaSupport

@XsollaSupport

9 years

@Alce_X @xsolla Merry Christmas! Ho-ho-ho :)

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XsollaSupport

@XsollaSupport

6 years

@Rogers_Rayne @Devilicus_AQW @kronos7818_AE @ArtixKrieger @Alina_AE @ArtixEnt @AQWNewsTeam Our Xsolla Support Team can be reached at Please scroll down for our forms of contact. Thank you!

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XsollaSupport

@XsollaSupport

4 years

@Dragon_MasterX @SMITEGame Hello, please reach us via and we will assist you with the issue. Thank you!

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XsollaSupport

@XsollaSupport

7 years

@papapurple @thedustyfactor Tipping is turned off for any subscriptions.

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XsollaSupport

@XsollaSupport

6 years

@adultnature @ImTheMetalLord @FreeAgentMafia @Streamers_All @SupStreamers @cgndotus @Scarem1 @KattatoniaTTV @RagingBlonde @beta_rage @Jammers83 @CoyoteWildfire @PatrixRaider @luvamal @squilotv @AdamLegendary Hello, we are sorry to hear about this situation. Please, contact us via and we will be glad to assist you.

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XsollaSupport

@XsollaSupport

7 years

@Decicus We apologize for the delay, we escalated the case and need some time to thoroughly investigate and make sure that does not happen again.

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XsollaSupport

@XsollaSupport

5 months

@earlthecucumber @Xsolla Hello! Could you please contact us via the page so we can resolve the issue you encountered? You can choose any available option to do this, such as submitting a ticket or sending a text message through any Messenger out of the suggested. Thank you!

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XsollaSupport

@XsollaSupport

4 years

@subetegaiy_a Xsolla is a global video game distribution platform that helps developers to launch, monetize, and scale their games. We enable thousands of video games and online services to accept payments from around the world.

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XsollaSupport

@XsollaSupport

7 years

@GalacticElliot @kayfrizo Hello, If you have any issues with your subscription, please, feel free to contact us at support @xsolla .com.

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XsollaSupport

@XsollaSupport

4 years

@shaunacuslgend @PVPmasterKnok @xsolla Hello, please reach us at for further investigation. Our agents available via LiveChat 24/7 Thank you!

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XsollaSupport

@XsollaSupport

2 years

@DerbysNed_Kelly @Xsolla @PayPal Hello, thank you for letting us know about this case. The email you have received has no connection to Xsolla or PayPal. This looks like a phishing attempt perpetrated by a third party. Please reach us at and we'll assist you with this question.

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XsollaSupport

@XsollaSupport

7 years

@ItzBizOunce @Manpons @WildWestMMO It's Xsolla*, but thank you for mentioning us anyway! We are looking forward to help all our customers in any possible way indeed 🙂

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XsollaSupport

@XsollaSupport

9 years

@CoRRoNa23 Hi! Additional fee on Twitch is the VAT placed on all goods and services by the EU under the new regulations.

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XsollaSupport

@XsollaSupport

7 years

@KimLadina @healme_harry Hello @KimLadina ! Please contact our support at Scroll down for our fast and easy LiveChat, Email, & 24/7 support!

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XsollaSupport

@XsollaSupport

6 years

@swaglordmueslo @xsolla Woof-woof! 🐶

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XsollaSupport

@XsollaSupport

4 years

@PauIaFDA @RoyaLemonade @Mount_and_Blade Hello! Please feel free to reach us via and we will assist you in this matter!

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XsollaSupport

@XsollaSupport

7 years

@thedustyfactor @papapurple If you see any unauthorized payments, please, reach us at and we will resolve the issue.

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XsollaSupport

@XsollaSupport

6 years

@dakotaz Hello, we are sorry to hear about it. Please, contact us at so we could check your case. Thank you.

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XsollaSupport

@XsollaSupport

4 years

@TheBalabama @Xsolla @QiwiRussia Здравстсвуйте. Пожалуйса, свяжитесь с нами на сайте по кнопке Live Chat. Мы поможем Вам в режиме реального времени. Спасибо

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XsollaSupport

@XsollaSupport

4 years

@Klownz13 @Roblox Hello! If you have any issue during the payment process, please, feel free to reach our team from , we will assist immediately!

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XsollaSupport

@XsollaSupport

4 years

@TheSunnyPanda Hello, as we see, one of our agents has already answered you via the ticket. Please, continue the conversation there. Thank you!

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XsollaSupport

@XsollaSupport

2 years

@copen0002 @GAME_KNIVES_OUT こんにちは！のサポートにご連絡ください。問題を確認し、サポートさせていただきます。ありがとうございました！

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XsollaSupport

@XsollaSupport

7 years

@Tylertubaman Now you could pay with your balance which was added to your account.

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XsollaSupport

@XsollaSupport

8 years

@m1jordanallen We are working hard to ensure the best experience for our customers. We will check what we can do in this situation and (1/2)

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XsollaSupport

@XsollaSupport

6 months

@MainAccount1738 Hello, Alex! We have contacted you about the issue in DM. Thank you!

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XsollaSupport

@XsollaSupport

8 years

@TehJamJar We asked you a question in the ticket, you didn't respond, therefore we didn't take any further actions.

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XsollaSupport

@XsollaSupport

9 years

@NommyNomm Yes, we will check into this issue as well. Have a great week! =)

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XsollaSupport

@XsollaSupport

7 years

@Tylertubaman According to our system, you have already paid for this subscription on 22/12/2016. The balance was added to your account f...

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XsollaSupport

@XsollaSupport

4 years

@gamespryte Hi! we've reviewed your case with our security specialists. The account should work fine now. Thank you

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XsollaSupport

@XsollaSupport

6 years

@killburns911 @xsolla is a website, where you can find all the support channels and choose the most convenient for you. And our email is support @xsolla .com

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XsollaSupport

@XsollaSupport

6 years

@IamXCVIII @juiceDiem @Twitch @TwitchSupport Hello! Please reach at and we'll gladly check the issue. Thank you!

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XsollaSupport

@XsollaSupport

9 years

@JessyAkaRangiku Hello! The additional fee on Twitch is the VAT placed on all goods and services by the EU under the new regulations.

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XsollaSupport

@XsollaSupport

9 years

@feles63 Hello! The additional fee on Twitch is the VAT placed on all goods and services by the EU under the new regulations.

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XsollaSupport

@XsollaSupport

5 months

@fanockss Hi there! We have sent you a DM for further investigation. Thank you.

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XsollaSupport

@XsollaSupport

8 years

@ImperialgrrlTTV you are welcome

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XsollaSupport

@XsollaSupport

3 years

@stonking @jeanparis101 @PlayWarframe @DigitalExtremes @memobottle @BitPaySupport @Xsolla Hello, we will check your case and will get back to you in DM in few minutes.

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XsollaSupport

@XsollaSupport

11 years

@Dee013 Thank you! We are always open for the user's suggestions!

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XsollaSupport

@XsollaSupport

7 years

@support_xsolla please have no worries. We take your opinion seriously and value your honesty. Thank you.

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XsollaSupport

@XsollaSupport

6 years

@Bondeezy @StevoTTV Hello! We are happy to assist! Visit us at Our agents are always available and happy to help!

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XsollaSupport

@XsollaSupport

3 years

@haskeer86 @Xsolla @TwitchDE @TwitchSupport Wir sind froh, dass das Problem gelöst wurde. Danke, dass Sie uns kontaktiert haben!

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XsollaSupport

@XsollaSupport

7 years

@IRIE_S_7 @Bre_Awkwafina @xsolla Hello, please contact us via and we will carefully investigate the issue. Thank you!

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XsollaSupport

@XsollaSupport

2 years

@nigred_hirasawa @massuguyouko こんにちは、購入に関してエクソラに質問がある場合は、いつでもからサポートに連絡してください。ありがとう！

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XsollaSupport

@XsollaSupport

4 years

@FrackTack Hello! To verify that you are the holder of this card, we have temporarily debited an amount of less than $1.00 USD from your account, which will be released after 3 hours. Please enter the debited amount or the 4-digit code in the description of this charge in the ...

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XsollaSupport

@XsollaSupport

3 years

@driedkale_ Hi! We sent you a DM, please, check

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XsollaSupport

@XsollaSupport

5 years

@FaziPvP Hi, please contact us at (chat at the right bottom of the page). Thanks!

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XsollaSupport

@XsollaSupport

4 years

@gffcontwitch @Xsolla @TwitchSupport Hello, could you please provide us with your ticket (request) number?

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XsollaSupport

@XsollaSupport

4 years

@KbmShadow @Roblox Hello, it is sad that you have experienced difficulties using our system. Please feel free to contact our support team on , we are happy to help!

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XsollaSupport

@XsollaSupport

8 years

@Zcotticus hello, right you are :)

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XsollaSupport

@XsollaSupport

5 years

@Legends57754426 Hola, contáctanos en y estaremos encantados de ayudarte. ¡Gracias!

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XsollaSupport

@XsollaSupport

5 years

@aLittleJonas Você é bem vindo. Fiquei feliz em ajudar!

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XsollaSupport

@XsollaSupport

8 years

@MrTehBanga yes, we do process Paypal and all non-US payment methods.

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XsollaSupport

@XsollaSupport

7 years

@sean__barry @WildWestMMO Hello, we are sorry to hear about the difficulties you are currently facing, please contact us via email support @xsolla .com or live chat.

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XsollaSupport

@XsollaSupport

7 years

@JohnzBallad Hello, Thank you for contacting Xsolla. How can we help you today?

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XsollaSupport

@XsollaSupport

4 years

@humanbit0 @Xsolla @EpicGames Hello, we are sorry to hear about the difficulties you are currently facing, please contact us at support @xsolla .com or in the live chat at . We will need some additional information to check everything and help you. Thank you.

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XsollaSupport

@XsollaSupport

8 years

@SwagLordMogar Oh no! We are sorry to hear that you had a bad experience. Is there anything we can do to help?

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XsollaSupport

@XsollaSupport

5 years

@aLittleJonas Agora você pode concluir um pagamento bem-sucedido usando esses fundos. Para fazer isso, faça login na sua conta do Roblox, escolha o produto que deseja pagar, escolha a opção de pagamento e clique em "Pagar. O saldo será aplicado automaticamente à compra e você ...

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XsollaSupport

@XsollaSupport

4 years

@ratanak_45 Hello, we are eager to help you in this situation, please contact our support team at !

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XsollaSupport

@XsollaSupport

4 years

@gffcontwitch @Xsolla @TwitchSupport We are glad to know the issue was resolved. Have a nice day!

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XsollaSupport

@XsollaSupport

8 years

@wylsacom Здравствуйте! Не могли бы вы предоставить invoice данного платежа из Paypal? Мы проверим его в нашей системе. Спасибо!

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XsollaSupport

@XsollaSupport

7 years

@Disturbed3003 could you please contact us in chat then? We would need to have a link to the error page to check the issue. Thank you.

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XsollaSupport

@XsollaSupport

8 years

@honda_ryderz Hope the issue will be resolved soon!

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XsollaSupport

@XsollaSupport

7 years

@NeroKosonen Good to hear its working! Contact us at with future payment questions. Scroll down for our LiveChat!:)

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XsollaSupport

@XsollaSupport

4 years

@alinehafner Hello, please DM us your ticket number or email you used to contact us and we will assist you with it asap! Thank you.

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XsollaSupport

@XsollaSupport

8 years

@Terrill111_ Hello, Thank you for contacting Xsolla. How can we help you today?

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XsollaSupport

@XsollaSupport

2 years

@lseu11 안녕하세요, 구매와 관련하여 엑솔라에 질문이 있으시면 언제든지 의 지원팀에 연락해 주십시오. 감사!

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XsollaSupport

@XsollaSupport

2 years

@Messias_Enzo26 Olá, Lamentamos saber sobre sua experiência frustrante com a compra em nossa loja. Por favor, entre em contato conosco em , e nós o ajudaremos com este problema. Obrigada!

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XsollaSupport

@XsollaSupport

7 years

@kobeernamtab Sounds good. We hope there'll be no need (if the issue is resolved) :)

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XsollaSupport

@XsollaSupport

9 years

@SirMrChicken yes, we also handle payments for Twitch. You can contact us and we will check the name of the streamer! =)

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XsollaSupport

@XsollaSupport

6 years

@FreshPhil81 @OshiSeven @juliatvgames Hello, we are sorry to hear about the difficulties you are currently facing, please contact us at support @xsolla .com or in live chat. We will need some additional information to check everything and help you. Thank you.

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XsollaSupport

@XsollaSupport

9 years

@CoRRoNa23 Here's a link to some additional information:

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XsollaSupport

@XsollaSupport

8 years

@Cheoola could you please send us in DM the email that you've used for contacting us? Thank you

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XsollaSupport

@XsollaSupport

4 years

@TOttomatic @DigitalAnomaly @xsplit @xsolla Hello! Just sent you a DM in order to sort this out, please check inbox. Thank you!

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XsollaSupport

@XsollaSupport

4 years

@humanbit0 @Xsolla @EpicGames We replied to you by email. Please check your inbox and spam folder. Thank you

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XsollaSupport

@XsollaSupport

6 years

@unfdpdemagikarp Bonjour , Nous sommes attristés d'entendre parler du problème que vous pourriez rencontrer. N'hésitez pas à contacter notre équipe de support à l'adresse Notre LIveChat est disponible 24/7 et nos agents sont prêts à vous aider. :)

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XsollaSupport

@XsollaSupport

9 years

@animealways98 Hello! Could you please tell me if you have some errors while making a payment? Thank you!

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XsollaSupport

@XsollaSupport

9 years

@ssimplifi ok, we've sent this issue to tech support team for checking. Hope that resulsts will appear soon. Sorry for inconveniences.

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XsollaSupport

@XsollaSupport

4 years

@PlatnumHam @Twitch @TwitchSupport @xsolla Hello. Please reach us in the live chat at and we will assist you with the issue in real time. Thank you

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XsollaSupport

@XsollaSupport

2 years

@NotArxns @IItzFever Hello, let’s make this right, please contact us via and we will assist you.

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XsollaSupport

@XsollaSupport

8 years

@MattiSony So far the system proved it's efficiency but we will check what we can do to reduce the amount of letters.

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